Workplace Discrimination Law Training Course

Duration 5 days 10 modules · 33 contact hours
Level Intermediate Certificate on completion
Who attends Employee Relations Managers, HR Business Partners and others
Fee from USD 1,100 KSh 95,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-LR-040

Before you join: Participants should have working experience in HR, employee relations, legal, compliance or people management, and should understand basic employment processes such as recruitment, performance management, grievance handling and disciplinary action.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Workplace discrimination claims can arise from a recruitment decision, an accommodation request, unequal treatment, harassment, retaliation, pay practices or a poorly handled complaint. Human resources and employee relations professionals must respond quickly while protecting fairness, confidentiality, evidence quality and legal position. Poor documentation, inconsistent treatment and delayed intervention can turn a manageable concern into litigation, regulatory scrutiny, employee harm and reputational damage.

This course develops practical legal strategies for preventing, identifying, investigating and resolving workplace discrimination matters. Participants examine protected characteristics, direct and indirect discrimination, harassment, accommodation duties, retaliation and equal pay risks. They apply recognised legal reasoning methods, including the McDonnell Douglas burden-shifting framework, adverse-impact analysis, the interactive accommodation process and structured investigation protocols. The course also covers remedies, settlement considerations, policy controls, workforce data and reporting to senior leaders.

Teaching combines short legal briefings with realistic case work, facilitated group analysis, investigation simulations and decision-making exercises. Examples reflect issues commonly faced by banks, public bodies, NGOs, multinational employers and large corporates. Participants receive a certificate of completion and leave with a practical discrimination-risk response pack containing investigation, accommodation, complaint triage and prevention tools. The course is available as a five-day classroom programme in 50+ cities or live online, with 32.5 contact hours delivered from 08:30 to 16:30 each day.

The programme is suited to HR, employee relations, legal, compliance and people-management professionals who need to make defensible decisions while recognising when local employment counsel is required.

What you will be able to do

  • Apply legal tests to classify discrimination, harassment, accommodation and retaliation allegations
  • Assess disparate-treatment allegations using the McDonnell Douglas burden-shifting framework
  • Conduct structured workplace investigations using allegation matrices, evidence plans and credibility criteria
  • Document reasonable accommodation decisions through a defensible interactive-process record
  • Analyse recruitment, promotion, pay and disciplinary decisions for adverse-impact and consistency risks
  • Develop complaint-response protocols covering triage, interim measures, confidentiality and escalation
  • Prepare investigation findings using balance-of-probabilities reasoning and allegation-by-allegation analysis
  • Create prevention action plans using policy controls, workforce data and accountability measures

Benefits of attending

For you

  • Make better-documented decisions when discrimination concerns are raised
  • Lead complaint intake discussions without making premature findings
  • Identify retaliation risks before performance or disciplinary action proceeds
  • Produce clearer investigation records for legal counsel and senior decision-makers
  • Build credibility as a trusted adviser on sensitive employee relations matters

For your organisation

  • Reduce exposure created by inconsistent recruitment, promotion and disciplinary decisions
  • Improve complaint handling through prompt triage and evidence preservation
  • Strengthen accommodation decisions with documented alternatives and rationale
  • Detect patterns in harassment, retaliation, pay and selection data earlier
  • Provide auditable controls for board, regulator and external counsel review

Course modules

10 modules over 5 days

Participants can identify discrimination risks, legal sources and appropriate escalation routes.

  • Protected characteristics, direct discrimination, and adverse impact distinguished precisely
  • Sources of law mapped: statutes, regulations, case law, collective agreements
  • ILO Convention 111 principles compared with national equality legislation
  • Jurisdiction, limitation periods, and forum selection assessed before action
  • Employment lifecycle touchpoints identified from recruitment through separation decisions
  • Legal advice boundaries and privileged communications handled appropriately

Participants can assess whether available evidence supports a discrimination allegation.

  • McDonnell Douglas burden-shifting framework applied to disparate-treatment allegations
  • Comparator selection tested for material similarity, timing, and decision-maker evidence
  • Direct, circumstantial, and statistical evidence weighed against legal elements
  • Adverse-impact analysis separates disparate impact from individual disparate treatment
  • Case chronologies expose knowledge, causation, and inconsistent explanations
  • Document preservation triggers activated following a complaint or litigation hold

Participants can design and review employment decisions for fairness and legal defensibility.

  • Job-related criteria anchored in validated role requirements and essential functions
  • Structured interviews use anchored rating scales and consistent questioning
  • Selection records test whether screening tools create disparate impact
  • Reasonable accommodation considered during testing, interviews, and onboarding
  • Recruitment language reviewed for exclusionary criteria and protected-characteristic signals
  • Panel decisions documented with evidence-based rationale and conflict declarations

Participants can classify harassment concerns and select proportionate immediate responses.

  • Quid pro quo and hostile-environment tests distinguished through fact patterns
  • Unwelcome conduct, severity, pervasiveness, and impact assessed systematically
  • Employer liability analysed through supervisor status, notice, and corrective action
  • Bystander reports and anonymous complaints triaged without premature credibility findings
  • Digital communications preserved across messaging, email, and collaboration platforms
  • Interim protective measures selected without penalising the reporting party

Participants can manage accommodation requests through a documented, consistent decision process.

  • Interactive process stages documented from request through implementation and review
  • Essential functions separated from marginal duties using job-analysis evidence
  • Undue hardship assessed through cost, disruption, safety, and alternatives
  • Religious, disability, pregnancy, and caregiving requests evaluated consistently
  • Medical information segregated, minimised, and accessed on a need-to-know basis
  • Accommodation decisions recorded with options considered and reasons rejected

Participants can plan and document fair investigations into discrimination complaints.

  • Intake interviews define allegations, parties, scope, risks, and immediate safeguards
  • Investigation plans sequence witnesses, evidence sources, and decision points
  • Trauma-informed interviewing balances procedural fairness with reliable fact gathering
  • Credibility assessments apply corroboration, consistency, plausibility, and motive criteria
  • Findings use the balance-of-probabilities standard and allegation-by-allegation reasoning
  • Investigation reports separate facts, analysis, findings, and recommended actions

Participants can identify retaliation indicators and protect complainants, witnesses and decision-makers.

  • Protected activity distinguished from ordinary workplace disagreement and performance concerns
  • Retaliation causation tested through timing, knowledge, comparators, and stated reasons
  • Manager communications screened for adverse-action risk after complaints
  • Performance management maintained with contemporaneous objectives and documented feedback
  • Post-complaint monitoring plans identify recurring conduct and escalation triggers
  • Whistleblowing, grievance, and discrimination channels coordinated without duplicating investigations

Participants can select lawful resolution options and prepare for external claim management.

  • Informal resolution suitability assessed against seriousness, power imbalance, and consent
  • Mediation boundaries protect voluntariness, confidentiality, and non-retaliation obligations
  • Disciplinary outcomes aligned with findings, precedent, policy, and proportionality
  • Remedies calculate reinstatement, back pay, front pay, and non-financial losses
  • Settlement terms address releases, confidentiality, references, and tax treatment
  • External claims managed through counsel, insurers, regulators, and evidence preservation

Participants can build discrimination-prevention controls supported by data and accountability.

  • Anti-discrimination policies translated into reporting, investigation, and accountability controls
  • EEOC-style policy elements adapted to applicable local legal requirements
  • Training records distinguish attendance, knowledge checks, and behaviour follow-up
  • Workforce data segmented to detect selection, pay, promotion, and turnover disparities
  • Equal pay audits reconcile job value, pay factors, and unexplained gaps
  • Board reporting uses risk indicators, case trends, and remediation status

Participants can create a practical response plan for priority discrimination risks.

  • Complaint-response protocol assigns owners, deadlines, privilege, and escalation routes
  • Case triage matrix ranks legal exposure, employee harm, and business continuity
  • Decision trees distinguish local resolution, formal investigation, and external notification
  • Counsel instructions frame questions, facts, documents, and jurisdictional issues
  • Action plans assign preventive controls, measures, review dates, and accountable owners
  • Personal application commitments address one live policy, process, or case risk

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Workplace discrimination legal-risk checklist
  2. Complaint triage and escalation matrix
  3. Workplace investigation plan template
  4. Reasonable accommodation decision record
  5. Retaliation monitoring checklist
  6. Discrimination prevention action plan

Who should attend

  • Employee Relations Managers — handle sensitive grievances, complaints and workplace conflict
  • HR Business Partners — advise managers on fair, consistent people decisions
  • HR Directors — establish governance for discrimination prevention and response
  • Employment Counsel — coordinate fact finding, legal strategy and external claims
  • Compliance and Ethics Managers — oversee reporting channels, controls and case trends
  • Line Managers — make recruitment, performance and disciplinary decisions affecting employees

Skills and tools covered

Discrimination risk assessmentWorkplace investigationsAccommodation managementRetaliation preventionAdverse-impact analysisComplaint triage

Tools and standards

ILO Convention No. 111, McDonnell Douglas burden-shifting framework, EEOC Enforcement Guidance, ACAS Code of Practice on Disciplinary and Grievance Procedures

How the course runs

Training methodology

The programme uses short instructor briefings to establish legal principles, followed by case analysis, facilitated group work, complaint-triage simulations and investigation-planning tasks. Participants assess realistic fact patterns, compare possible responses and draft records using structured templates. Discussion distinguishes generally recognised legal principles from rules that vary by jurisdiction. Trainers use participants' sector context where appropriate, while keeping live workplace matters anonymised. Each participant develops an application plan for improving one policy, process or current risk area.

Requirements and prerequisites

Participants should have working experience in HR, employee relations, legal, compliance or people management, and should understand basic employment processes such as recruitment, performance management, grievance handling and disciplinary action. Familiarity with their employer's code of conduct or anti-discrimination policy is useful. The course does not require a law degree, prior litigation experience or specialist investigation certification. It is not a substitute for jurisdiction-specific legal advice; participants should consult qualified local counsel on live cases and applicable law.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

Participants need practical familiarity with workplace people processes, such as recruitment, performance management, grievance handling or disciplinary action. A law degree or previous litigation experience is not required.

Bring an anonymised copy of your anti-discrimination, grievance, harassment or accommodation policy if you can. You may also bring anonymised examples of process issues you want to improve, but do not bring identifiable employee case records.

It is designed for employee relations managers, HR business partners, HR leaders, employment counsel, compliance professionals and managers with people-decision responsibilities. It is especially relevant for professionals who receive complaints or advise those who do.

General employment law courses cover a wider range of employment obligations, while diversity programmes commonly focus on awareness and inclusion behaviours. This course concentrates on legal risk, evidence, investigation, accommodation, retaliation and defensible response decisions.

You can use the triage matrix when a complaint arrives, the investigation plan when fact finding begins, and the accommodation record when an adjustment is requested. The prevention plan also supports policy reviews, manager guidance and reporting to senior leaders.

Each day runs from 08:30 to 16:30 and provides about 6.5 contact hours. Time is divided between instructor briefings, case analysis, group exercises, simulations, peer discussion and application planning across ten modules.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.