Course overview
Workplace discrimination claims can arise from a recruitment decision, an accommodation request, unequal treatment, harassment, retaliation, pay practices or a poorly handled complaint. Human resources and employee relations professionals must respond quickly while protecting fairness, confidentiality, evidence quality and legal position. Poor documentation, inconsistent treatment and delayed intervention can turn a manageable concern into litigation, regulatory scrutiny, employee harm and reputational damage.
This course develops practical legal strategies for preventing, identifying, investigating and resolving workplace discrimination matters. Participants examine protected characteristics, direct and indirect discrimination, harassment, accommodation duties, retaliation and equal pay risks. They apply recognised legal reasoning methods, including the McDonnell Douglas burden-shifting framework, adverse-impact analysis, the interactive accommodation process and structured investigation protocols. The course also covers remedies, settlement considerations, policy controls, workforce data and reporting to senior leaders.
Teaching combines short legal briefings with realistic case work, facilitated group analysis, investigation simulations and decision-making exercises. Examples reflect issues commonly faced by banks, public bodies, NGOs, multinational employers and large corporates. Participants receive a certificate of completion and leave with a practical discrimination-risk response pack containing investigation, accommodation, complaint triage and prevention tools. The course is available as a five-day classroom programme in 50+ cities or live online, with 32.5 contact hours delivered from 08:30 to 16:30 each day.
The programme is suited to HR, employee relations, legal, compliance and people-management professionals who need to make defensible decisions while recognising when local employment counsel is required.

