Cash Cycle Management Training Course

Participants can set customer credit controls that balance revenue opportunities with collection risk.

• Credit policy parameters set using risk appetite and customer segmentation
• Five Cs of Credit applied to new-account assessment
• Credit limits calculated from financial statements, trade references and exposure
• Payment terms designed with discount economics and competitive positioning
• Master-data controls prevent duplicate accounts, incorrect terms and blocked invoicing
• Credit approval matrices define authority levels, exceptions and documentation
• IFRS 9 expected credit losses linked to receivables monitoring

Participants can improve order-to-cash handoffs and prevent invoicing errors that delay collection.

• Order-to-cash handoffs mapped from quotation acceptance through cash application
• Contract clauses tested for billing triggers, disputes and acceptance evidence
• Invoice accuracy controls address tax, purchase orders and customer formats
• Electronic invoicing channels matched to customer portal and EDI requirements
• Billing timeliness measured through invoice-cycle-time and first-pass-yield metrics
• Dispute codes distinguish commercial, pricing, delivery and administrative causes
• Root-cause analysis prioritises fixes using Pareto charts and 5 Whys

Participants can prioritise collection activity, manage payment promises and escalate delinquent accounts effectively.

• Aged receivables segmented by value, delinquency, risk and promise status
• Collection strategies selected by customer segment and ageing bucket
• Collection call plans use factual statements, commitments and escalation dates
• Promise-to-pay tracking measures kept promises, broken promises and collector actions
• Escalation paths coordinate sales, legal, credit and senior management
• Settlement offers evaluated through net present value and recovery probability
• Disputed invoices separated from collectible balances to protect forecast quality

Participants can improve cash application accuracy and resolve deductions, short payments and unapplied cash.

• Remittance data matched using invoice numbers, amounts and payer identifiers
• Cash application workflows manage partial payments, deductions and unapplied cash
• Short-pay deductions coded, researched and assigned within service-level targets
• Customer account reconciliations identify offsets, credit notes and mispostings
• Lockbox and bank statement files integrated with receivables ledgers
• Write-off controls distinguish immaterial balances, bad debts and fraud indicators
• Receivables dashboards track DSO, CEI, overdue value and dispute ageing

Participants can strengthen accounts payable processes while maintaining appropriate supplier relationships and controls.

• Procure-to-pay controls mapped from requisition through supplier payment release
• Three-way matching compares purchase orders, receipts and supplier invoices
• Supplier master-data governance prevents duplicate vendors and payment fraud
• Invoice approval workflows align authority limits, coding and budget ownership
• Payment terms reviewed against contracts, supply continuity and discount returns
• Early-payment discounts evaluated using annualised return and available liquidity
• Duplicate-payment analytics test invoice number, amount, vendor and date

Participants can schedule supplier payments and assess terms, discounts and fraud risks using cash priorities.

• Payables ageing analysed by due date, criticality and supplier concentration
• Payment runs scheduled using cash position, due dates and approval cutoffs
• Supplier negotiations address terms extensions, discounts and supply-risk trade-offs
• Dynamic discounting assessed against borrowing cost and surplus cash
• Supplier statements reconciled to identify missing invoices and unrecorded liabilities
• Payment controls segregate vendor setup, approval, release and bank changes
• Sanctions screening and bank-detail verification reduce fraudulent payment risk

Participants can identify inventory actions that improve cash availability while protecting service and supply continuity.

• Inventory days decomposed by raw materials, work-in-progress and finished goods
• ABC analysis distinguishes high-value stock from routine replenishment items
• Safety-stock parameters tested against demand variability and lead-time uncertainty
• Economic order quantity balances ordering cost, holding cost and demand
• Slow-moving and obsolete inventory identified through ageing and usage analysis
• Sales and operations planning aligns demand, supply, inventory and cash
• Consignment and vendor-managed inventory evaluated for ownership and cash timing

Participants can build, challenge and maintain a rolling cash forecast for near-term liquidity decisions.

• Thirteen-week rolling cash forecast built from receipts, payroll and supplier data
• Direct-method forecasts separate operational cash flows from financing movements
• Receipt curves model customer payment behaviour, seasonality and collection actions
• Disbursement schedules incorporate invoice due dates, payroll and tax obligations
• Scenario analysis tests delayed receipts, supply shocks and covenant headroom
• Forecast accuracy measured using bias, absolute error and variance explanations
• Daily cash positioning reconciles bank balances, payments and expected receipts

Participants can establish cash-cycle reporting, controls and an improvement plan with accountable owners.

• Cash-cycle KPIs defined with owners, targets, thresholds and reporting frequency
• Balanced scorecards connect DSO, DPO, inventory days and forecast accuracy
• Working-capital initiatives prioritised by cash impact, feasibility and control risk
• Action plans specify milestones, accountable owners, dependencies and review dates
• Monthly performance reviews challenge variances and unblock cross-functional decisions
• Control testing confirms policy adherence, evidence retention and exception handling
• Personal application plans sequence improvements for the first ninety days