CoachHub Leadership Development Platform Training Course
| Course code | SD-LD-061 |
|---|---|
| Duration | 5 days |
| Level | Intermediate |
| Category | Leadership Development |
| Delivery | Classroom or live online |
| Language | English |
| Certificate | Certificate of completion |
Course overview
Leadership development programmes often lose credibility when coaching activity cannot be connected to business priorities, manager involvement, participation data, or observable behaviour change. HR, L&D and people leaders need more than a catalogue of coaching sessions: they need a disciplined way to use CoachHub to define target populations, launch relevant coaching journeys, support coachees and sponsors, and review programme evidence without compromising confidentiality. This course addresses the operational and leadership decisions required to turn a coaching platform into a governed development intervention.
Participants learn how to configure and manage leadership development initiatives in CoachHub, from audience definition and programme objectives through coach matching, participant communications, engagement monitoring and impact review. They practise translating leadership capability needs into measurable programme outcomes, using the GROW model to frame development goals, applying ICF-aligned coaching principles, and interpreting platform reporting responsibly. The course also covers stakeholder roles, data privacy boundaries, escalation routes, manager enablement and the distinction between coaching metrics and confidential coaching content.
Delivery combines instructor demonstrations in CoachHub with guided configuration exercises, leadership-development cases and peer design reviews. Participants work through a realistic programme scenario involving first-line and senior leaders, making decisions on cohort design, matching criteria, communications and evaluation measures. They leave with a completed CoachHub Leadership Development Programme Blueprint: a practical launch plan containing audience criteria, leadership outcomes, governance roles, communication sequence, dashboard measures, risk controls and a 90-day implementation roadmap.
The course is best suited to experienced HR, L&D and talent professionals, internal coaching sponsors, HR business partners and leaders responsible for making coaching investment visible and useful. It is equally relevant for organisations preparing a new CoachHub rollout or strengthening governance around an established coaching programme.
Course objectives
By the end of this course, participants will be able to:
- Configure a CoachHub leadership development programme using defined cohorts, objectives and participant workflows
- Translate leadership capability gaps into GROW-based coaching goals and observable development indicators
- Define coach-matching criteria that align leader needs, language, location and development priorities
- Build a stakeholder governance map covering programme sponsors, HR, managers, participants and escalation owners
- Create participant and manager communication sequences for onboarding, goal-setting and sustained engagement
- Interpret CoachHub engagement and programme reporting without accessing confidential coaching content
- Apply ICF Core Competencies and GDPR principles to coaching programme decisions and data handling
- Produce a 90-day CoachHub Leadership Development Programme Blueprint for organisational implementation
Benefits of attending
For you
- Build credible experience in administering and improving a CoachHub-based leadership development programme
- Gain a repeatable method for converting leadership needs into coaching objectives and measurable programme indicators
- Strengthen conversations with senior sponsors by distinguishing engagement evidence from confidential coaching information
- Develop a portfolio-ready programme blueprint that can support an internal rollout or platform optimisation proposal
- Increase professional credibility in coaching governance, participant experience and leadership development measurement
For your organisation
- Creates a consistent operating model for launching CoachHub coaching cohorts across business units and regions
- Improves coaching uptake through clearer participant onboarding, manager communications and matching criteria
- Reduces confidentiality and data-handling risk through defined access boundaries, escalation routes and GDPR-aware practice
- Gives sponsors more useful programme evidence by linking platform engagement data to agreed leadership outcomes
- Produces an implementation-ready 90-day plan that reduces rework during a CoachHub rollout or programme refresh
Target competencies
Who should attend
- Learning and Development Managers — who design leadership programmes and need evidence of coaching uptake and impact
- Talent Development Managers — who align coaching cohorts with succession, high-potential and leadership pathways
- HR Business Partners — who sponsor leadership interventions for business units and support manager accountability
- Internal Coaching Programme Managers — who administer CoachHub workflows, participant experience and programme governance
- People and Culture Leaders — who need a scalable model for developing leaders across locations and functions
- Senior Line Managers — who sponsor coachees and need to reinforce development goals without breaching coaching confidentiality
Requirements and prerequisites
Participants should have practical experience of leadership development, talent management, HR business partnering or coaching programme administration. They should understand common leadership concepts such as development goals, manager sponsorship, stakeholder roles and basic programme measures such as participation, completion and feedback. Familiarity with the GROW model or the ICF Core Competencies is helpful but not essential; these are applied during the course. Participants need access to a laptop and, where possible, their organisation’s CoachHub environment or a training sandbox. No coding, system integration, coaching qualification or advanced data-analysis expertise is required.
Training methodology
An instructor leads live CoachHub demonstrations, then participants configure decisions against a shared leadership-development scenario. Short teaching segments cover platform workflows, coaching ethics, governance and reporting; these are followed by hands-on cohort design, matching-criteria workshops, dashboard interpretation and stakeholder role-play. Small groups compare programme choices for different leader populations, including high-potential managers and newly appointed executives. Each day adds a section to an individual programme blueprint, and the final session uses peer challenge and instructor feedback to refine a 90-day implementation plan.
Course outline
Day 1: Leadership coaching strategy and platform foundations
- CoachHub platform roles, access boundaries and programme lifecycle
- Leadership development needs analysis using business and capability evidence
- Coaching, mentoring, training and performance management distinctions
- GROW model for leadership development goal framing
- ICF Core Competencies and the coaching relationship
- Target cohort segmentation for emerging, first-line and senior leaders
- Programme success measures: participation, engagement, goal progress and sponsor outcomes
Workshop: Participants create a leadership coaching problem statement, target cohort definition and initial success-measure set for a case organisation.
Day 2: CoachHub programme configuration and participant journey
- Programme setup decisions: objectives, cohorts, timelines and ownership
- Participant eligibility rules and nomination workflows
- Coach matching criteria: expertise, language, location and development needs
- Participant onboarding communications and expectation setting
- Goal-setting workflow and coachee preparation guidance
- Manager and sponsor touchpoints without breaching confidentiality
- Engagement interventions for inactive or delayed participants
Workshop: Participants configure a cohort journey and produce a matching-criteria matrix plus an onboarding communication sequence.
Day 3: Governance, confidentiality and stakeholder enablement
- Coaching programme governance structure and decision rights
- Confidentiality boundaries between coachee, coach, manager and programme sponsor
- GDPR principles for coaching participant data and reporting
- Escalation pathways for safeguarding, ethics and programme concerns
- ICF-aligned contracting and informed participation principles
- Sponsor briefing methods for business-aligned coaching support
- Manager enablement conversations before, during and after coaching
Workshop: Participants build a RACI governance map and resolve a case involving a manager request for confidential coaching details.
Day 4: Measurement, reporting and programme improvement
- CoachHub engagement metrics and appropriate management interpretation
- Dashboard questions for participation, session activity and programme reach
- Leading and lagging indicators for leadership development programmes
- Kirkpatrick evaluation levels applied to coaching interventions
- Pre-programme and post-programme pulse survey design
- Qualitative evidence collection through sponsor and participant feedback
- Action planning from reporting insights and adoption risks
Workshop: Participants analyse a sample CoachHub programme dashboard and create a sponsor report with recommendations for corrective action.
Day 5: Implementation planning for sustained leadership impact
- 90-day CoachHub programme launch roadmap
- Stakeholder alignment and executive sponsorship plan
- Communication calendar for participants, managers and HR partners
- Risk register for adoption, capacity, confidentiality and data quality
- Integration points with talent reviews and leadership pathways
- Programme review cadence and continuous-improvement decisions
- Blueprint presentation structure for budget and governance approval
Workshop: Participants present and refine their CoachHub Leadership Development Programme Blueprint, including a 90-day roadmap, measures, governance and risk controls.
Tools & standards covered
CoachHub, Microsoft Excel, ICF Core Competencies, General Data Protection Regulation (GDPR)
A typical training day
| 08:30 – 10:30 | First session |
| 10:30 – 10:45 | Refreshment break |
| 10:45 – 12:30 | Second session |
| 12:30 – 13:30 | Lunch and networking |
| 13:30 – 15:00 | Third session |
| 15:00 – 15:15 | Refreshment break |
| 15:15 – 16:30 | Workshop and daily review |
Live online deliveries follow the same structure in the East Africa Time zone, with shorter screen blocks and longer breaks.
What the fee includes
- Instruction by a practitioner facilitator
- Full course workbook and materials
- Exercise files, templates and case studies
- Certificate of completion
- Refreshments and lunch (classroom deliveries)
- Post-course application plan
- Facilitator follow-up on request
- Group rates from five participants
How you can take this course
Classroom
Scheduled sessions in Nairobi, Mombasa, Kigali, Dar es Salaam, Dubai and Cape Town.
Live online
The same facilitator and materials, delivered live for distributed teams and individuals.
In-house
Delivered privately for your team, at your offices or a venue of your choice, tailored to your context. Request a proposal.
Certification
Participants who complete the full five days receive the Skillset Development Certificate of Completion, stating the course title, course code, dates and delivery format — suitable for professional-development records and employer reimbursement.
Frequently asked questions
Upcoming sessions
New dates are being scheduled. Ask us about the next session or an in-house delivery for your team.
Ask about datesGroup of 5+?
Request in-house delivery or group rates →Related courses in Leadership Development
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