Data Integrity and Management Reporting Training Course

Duration 10 days 19 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends Business Intelligence Analysts, Data Analysts and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-BI-166

Before you join: Participants should have working experience with business reports, spreadsheets, dashboards, databases or operational systems.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Management reports are only as credible as the data, definitions and controls behind them. Duplicate customer records, unapproved spreadsheet adjustments, inconsistent KPI calculations and undocumented report logic create conflicting numbers for executives, regulators, auditors and operational teams. These issues can delay decisions, weaken financial and operational controls, and damage confidence in business intelligence outputs.

This course equips participants to design and manage reliable data flows from source systems through transformation, semantic modelling, dashboards and management reports. Participants apply data governance roles, data-quality dimensions, profiling methods, validation rules, reconciliation controls, master-data practices, metadata management and report certification. They define business terms, trace critical data elements, establish KPI calculation rules, and build reporting structures that distinguish operational metrics from decision-useful management information.

Instruction combines focused briefings with realistic cases from banking, public administration, retail, telecommunications and service operations. Participants work with sample datasets and reporting scenarios to profile data, identify defects, define controls, document lineage and construct management reporting outputs. They leave with a reusable data-integrity and reporting pack containing a data-quality scorecard, business glossary, KPI specification, control matrix, issue log and management-report design.

The course suits professionals responsible for data used in operational, financial, risk, customer, programme or executive reporting. It is particularly valuable where reports draw from several source systems, where dashboard figures are disputed, or where management needs clearer accountability for the data behind key decisions.

What you will be able to do

  • Assess data quality using profiling, completeness, validity, accuracy and timeliness measures
  • Define critical data elements, business terms and ownership responsibilities in a business glossary
  • Map source-to-report data lineage and identify control points across reporting pipelines
  • Design validation rules, reconciliation checks and exception workflows for critical reports
  • Create KPI specifications with calculation logic, thresholds, dimensions and accountable owners
  • Build semantic reporting models that provide consistent measures across dashboards and reports
  • Develop data-quality scorecards and management reports for decision-makers and data owners
  • Present a controlled end-to-end reporting solution with remediation priorities and governance actions

Benefits of attending

For you

  • Diagnose report-data defects before they reach management audiences
  • Write KPI definitions that prevent conflicting calculations between teams
  • Build evidence for data-quality remediation priorities and investment decisions
  • Communicate data lineage, ownership and control requirements to technical colleagues
  • Produce management reports with documented assumptions and traceable source data

For your organisation

  • Fewer conflicting figures across executive, operational and regulatory reports
  • Earlier detection of incomplete, duplicated and invalid reporting data
  • Clearer accountability for critical data elements and KPI ownership
  • Reduced manual reconciliation effort through defined validation and control procedures
  • More credible management decisions supported by consistent reporting measures

Course modules

19 modules over 10 days

Participants can explain how data integrity affects management reporting, decisions and control assurance.

  • Data integrity defined through accuracy, completeness, consistency, timeliness and validity
  • Management reporting chain from source transaction to executive decision
  • Distinguishing data errors, process failures, definition conflicts and presentation defects
  • Critical data elements identified from business objectives and material decisions
  • Report consumers, data producers and control owners mapped by responsibility
  • DAMA-DMBOK data management knowledge areas applied to reporting work

Participants can establish practical governance roles and decision rights for reporting data.

  • Data owner, steward, custodian and consumer responsibilities clearly differentiated
  • RACI matrix assigns reporting decisions, approvals, escalations and remediation actions
  • Governance forums structured around critical data, metrics and unresolved issues
  • Policy statements translated into measurable reporting data-control requirements
  • Data-domain boundaries defined for customer, product, finance and operational information
  • Escalation paths set for material defects affecting published management reports

Participants can document business terms and critical data elements for controlled reporting.

  • Business glossary entries specify term, definition, owner, source and usage
  • Critical data elements prioritised using decision impact, risk and regulatory exposure
  • Approved definitions distinguish customer, account, transaction and product concepts
  • Calculation assumptions recorded for period, currency, population and treatment rules
  • Synonyms, prohibited terms and local variants controlled within glossary governance
  • Glossary approval workflow links business definitions with technical metadata

Participants can profile reporting data and quantify material quality defects.

  • Column profiling measures null rates, distinct values, ranges and patterns
  • Frequency analysis reveals duplicates, outliers, unexpected codes and skewed distributions
  • Referential-integrity checks test relationships between master and transaction records
  • Sampling methods inspect suspected defects without reviewing every source record
  • Baseline scorecards quantify quality levels for prioritised critical data elements
  • Profiling findings separate source defects from transformation and reporting defects

Participants can define measurable data-quality rules for critical reporting data.

  • ISO 25012 quality characteristics adapted for structured reporting data
  • Completeness rules test mandatory fields against approved population criteria
  • Validity rules compare values with domains, formats, thresholds and reference lists
  • Accuracy checks reconcile reported values with authoritative evidence or source records
  • Timeliness measures compare data availability against reporting cut-off requirements
  • Rule specifications state logic, tolerance, frequency, owner and response action

Participants can map traceable data lineage from source fields to reported measures.

  • Lineage maps connect source fields, transformations, datasets, metrics and reports
  • Source-system records distinguished from derived, adjusted and manually entered values
  • Transformation logic documented for joins, filters, aggregations, mappings and calculations
  • Data-flow diagrams expose handoffs, extracts, staging areas and reporting layers
  • Impact analysis identifies reports affected by source fields or rule changes
  • Lineage evidence supports audit queries, defect investigation and change approval

Participants can assess reporting architecture choices and their integrity implications.

  • Operational systems, data warehouses, data marts and lakehouses compared
  • ETL and ELT pipelines assessed for validation, auditability and recoverability
  • Batch, near-real-time and manual feeds matched to reporting timeliness needs
  • Staging layers isolate raw extracts from curated reporting datasets
  • Canonical data models reduce inconsistent mappings between source applications
  • Architecture decisions documented against volume, latency, control and ownership requirements

Participants can design controls for master and reference data used in reports.

  • Master data identifies customers, suppliers, products, accounts and organisational units
  • Reference data governs codes, classifications, hierarchies, calendars and currencies
  • Golden-record criteria resolve duplicate entities across multiple source systems
  • Match-and-merge rules document identifiers, confidence thresholds and survivorship logic
  • Hierarchy maintenance controls protect roll-ups used in management reporting
  • Reference-data changes tested before affecting historical trends and published metrics

Participants can design reconciliations and control evidence for management reporting pipelines.

  • Control objectives link reporting risks with preventive and detective activities
  • Record-count reconciliations compare source, staging and reporting population volumes
  • Financial-control totals reconcile balances, movements, adjustments and reported outputs
  • Hash totals identify unexpected changes during file transfer and transformation
  • Tolerance thresholds distinguish acceptable variance from investigation-triggering exceptions
  • Control evidence records reviewer, date, result, exception and resolution status

Participants can investigate, prioritise and remediate data-quality issues systematically.

  • Issue logs capture defect description, affected data, severity and discovery date
  • Root-cause analysis uses five whys, fishbone diagrams and process evidence
  • Severity ratings combine decision impact, volume, recurrence and compliance exposure
  • Remediation plans assign corrective actions, due dates, owners and validation criteria
  • Data-quality dashboards track open issues, ageing, recurrence and closure performance
  • Lessons learned update rules, process controls, documentation and training materials

Participants can create unambiguous KPI specifications for management reporting.

  • KPI specification defines purpose, formula, owner, target and reporting frequency
  • Numerator and denominator rules prevent inconsistent rate and ratio calculations
  • Inclusion and exclusion criteria define the approved reporting population
  • Period logic distinguishes point-in-time, year-to-date, rolling and cumulative measures
  • Thresholds and traffic-light rules reflect agreed performance-management actions
  • Metric lineage links KPI formulas with fields, transformations and source systems

Participants can structure semantic models that support consistent reporting measures.

  • Star schemas organise fact tables, dimensions, keys and reporting grain
  • Conformed dimensions maintain consistent customer, product and calendar analysis
  • Declared grain prevents incorrect aggregation across transactions, accounts and periods
  • Measures separated from descriptive attributes within governed semantic models
  • Slowly changing dimensions preserve historical reporting context and hierarchy changes
  • Certified datasets distinguish approved reporting sources from exploratory analysis data

Participants can design management reports that support timely and accountable decisions.

  • Decision-focused report briefs identify audience, decisions, actions and review cadence
  • Exception reporting directs attention toward material variance, risk and performance gaps
  • Variance analysis separates actual, budget, forecast, prior-period and target comparisons
  • Report layouts establish headline metrics, drivers, commentary and required actions
  • Visual encoding selects tables, trends, bars and variance indicators appropriately
  • Narrative commentary distinguishes evidence, interpretation, assumptions and recommended action

Participants can apply controls that prevent misleading dashboard interpretation.

  • Dashboard filters tested for population changes, defaults and user-specific access
  • Axis scales, units and rounding rules documented to prevent misleading comparisons
  • Refresh timestamps disclose data currency, cut-off dates and reporting status
  • Drill-through paths retain context between summary metrics and supporting records
  • Visual alerts linked to approved thresholds, tolerances and accountable owners
  • Dashboard certification confirms data source, metric logic, review and release status

Participants can incorporate access, privacy and audit controls into reporting designs.

  • Role-based access control limits reports, datasets and sensitive fields appropriately
  • Row-level security restricts records by region, business unit or customer responsibility
  • Data classification identifies confidential, personal, restricted and public reporting content
  • Masking and aggregation reduce exposure of personal and commercially sensitive information
  • Audit logs record report access, exports, changes and approval activities
  • Segregation of duties separates data preparation, approval and report publication

Participants can manage controlled production, review and change processes for reports.

  • Reporting calendars define cut-offs, deadlines, review points and publication windows
  • Version control distinguishes draft, reviewed, approved, superseded and archived reports
  • Change requests assess definition, source, logic, control and stakeholder impacts
  • User acceptance testing verifies report requirements before production release
  • Release checklists confirm reconciliations, approvals, commentary and distribution lists
  • Report inventories record purpose, owner, audience, frequency and retirement date

Participants can monitor reporting quality, usage and operational performance after release.

  • Service-level measures track refresh completion, availability, latency and incident response
  • Data-quality scorecards communicate rule results, trends, exceptions and ownership
  • Usage analytics identify neglected reports, common views and export behaviour
  • Feedback loops capture decision-maker concerns about relevance, clarity and trust
  • Control testing evaluates whether reviewers performed assigned checks on time
  • Periodic report rationalisation removes duplicate, obsolete and low-value outputs

Participants can assemble evidence that supports assurance over management reporting.

  • Assurance scope identifies critical reports, material metrics and key control dependencies
  • Evidence packs combine lineage, rules, reconciliations, approvals and issue records
  • Walkthroughs trace selected figures from report output to originating transactions
  • Control matrices map reporting risks, controls, frequency, owners and evidence
  • Audit queries answered using documented definitions, transformations and review records
  • Assurance findings prioritised by materiality, control failure and remediation urgency

Participants can build, review and present a complete controlled management reporting pack for a defined business scenario.

  • Select critical decisions, report audience, KPIs and source-data requirements
  • Profile reporting data and document material defects, patterns and exceptions
  • Create glossary entries, KPI specifications and source-to-report lineage maps
  • Design validation rules, reconciliations, controls and issue-management actions
  • Produce a decision-focused management report with documented commentary and assumptions
  • Present assurance evidence, remediation priorities and governance recommendations to reviewers

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Critical data element register
  2. Business glossary template
  3. Data-quality rule specification
  4. Source-to-report lineage map
  5. KPI specification sheet
  6. Management reporting control matrix

Who should attend

  • Business Intelligence Analysts — need trusted datasets and consistent metrics for reports
  • Data Analysts — need practical controls for preparing and validating reporting data
  • Management Reporting Managers — need clearer KPI definitions, reconciliations and report assurance
  • Data Governance Managers — need operating methods for ownership, quality and issue management
  • Finance, Risk and Operations Analysts — need reliable data for management decisions and controls
  • IT and Data Platform Managers — need traceable requirements between source systems and reporting outputs

Skills and tools covered

Data quality profilingReporting data governanceKPI specification designData lineage mappingManagement report designControl monitoring

Tools and standards

DAMA-DMBOK, ISO 25012, RACI matrix, Five Whys

How the course runs

Training methodology

The course uses short instructor briefings, worked examples, case analysis, group exercises and structured review sessions. Participants analyse realistic source data, reporting extracts and dashboard requirements to apply profiling, lineage mapping, KPI definition and control design methods. Simulations address common reporting failures such as duplicate records, broken transformations, late data feeds and disputed executive metrics. Each participant develops components of a practical reporting-control pack, receives peer and instructor feedback, and completes an application plan for their own reporting environment.

Requirements and prerequisites

Participants should have working experience with business reports, spreadsheets, dashboards, databases or operational systems. They should understand how their organisation collects and uses data for decisions, performance monitoring, financial reporting, risk management or service delivery. Familiarity with basic tables, fields, filters and calculations is helpful. Participants do not need programming skills, data-science experience, database administration expertise or prior formal data-governance training. The course focuses on practical data integrity and reporting methods rather than advanced statistical modelling or software-specific certification.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

Participants should have experience using, producing or supporting business reports, dashboards, spreadsheets or operational data. Programming, data-science and database-administration experience are not required.

Participants should bring a laptop if attending in person and, where permitted, examples of report layouts, KPI definitions or data-quality challenges from their workplace. Confidential data should not be brought unless it has been properly anonymised and authorised.

The course is designed for business intelligence analysts, data analysts, reporting managers, data stewards and operational or finance analysts. It is especially relevant for people responsible for figures used in management decisions.

Dashboard courses focus primarily on building visual outputs and using reporting software. This course concentrates on whether the underlying data, definitions, controls and reporting process can be trusted before results are presented.

Participants can use the templates to profile a priority dataset, clarify a disputed KPI, document data lineage or strengthen a recurring management report. The capstone structure can also be adapted to a live reporting improvement initiative.

The first part establishes governance, data-quality, lineage and control methods while participants begin their reporting-control pack. The later sessions deepen semantic modelling, report design, assurance and monitoring, ending with a capstone presentation; each day runs 08:30-16:30 with about 6.5 contact hours.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.