Course overview
Agricultural advisory systems often fail to reach farmers at the time, language and format needed for a production decision. Extension teams, agribusinesses, NGOs and public agencies must combine field knowledge with mobile, radio, social media and data services while managing unequal access, misinformation, consent and local relevance. The central task is not selecting an app; it is designing a service that farmers can use, trust and act upon.
This course develops practical capability in planning and managing digital agricultural information and innovation services. Participants assess user needs and channel access, segment farmer audiences, develop advisory content, select suitable media mixes, and establish feedback loops. The course covers mobile messaging, interactive voice response, community radio, social platforms, digital extension platforms, farmer data governance, gender and inclusion, service partnerships, and monitoring. Participants apply human-centred design, Theory of Change and indicator design to realistic cases involving climate advisories, pest alerts, input campaigns and market information.
Instructor-led sessions combine focused briefings with case analysis, group design work, message-testing simulations and structured application planning. Participants work with service scenarios drawn from smallholder production, agricultural value chains and public extension programmes. They leave with a reusable digital agriculture service design pack: audience profiles, a channel plan, content specifications, a data responsibility checklist, monitoring indicators and a 90-day implementation plan.
The course is suited to professionals responsible for agricultural information, extension, rural communication, digital programmes, farmer services and agribusiness outreach. It is delivered over five days, from 08:30 to 16:30, in classroom locations in 50+ cities or live online. Participants receive a certificate of completion.


