Digital Supply Chain Strategy Training Course

Duration 5 days 10 modules · 33 contact hours
Level Intermediate Certificate on completion
Who attends Supply Chain Managers, Procurement Managers and others
Fee from USD 1,100 KSh 95,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-SCM-042

Before you join: Participants should understand the main supply chain functions, including demand planning, procurement, inventory, warehousing, transport and supplier management.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Digital supply chain strategy addresses a practical management problem: how to improve service, cost, working capital and resilience when planning, procurement, warehousing, transport and supplier data sit in separate systems. Organisations are investing in automation, analytics, connected assets and platform integration, yet many programmes fail because technology selection is disconnected from operating priorities, data readiness and adoption. Supply chain leaders need a disciplined way to identify high-value use cases, assess capability gaps and convert digital investment into measurable operational results.

This course examines the strategy, operating model and technology decisions behind digitally enabled supply chains. Participants use the SCOR Digital Standard to connect customer requirements and business priorities with source, make, deliver, return and enable processes. They assess digital maturity; define use cases for forecasting, inventory, control towers, warehouse automation and transport visibility; establish data governance; and evaluate technology options including IoT, AI, digital twins and distributed ledger applications. The course also addresses cyber risk, supplier connectivity, investment appraisal, performance measures and change adoption.

Teaching combines focused instructor briefings with realistic cases from manufacturing, retail, banking-supported trade, public procurement and humanitarian logistics. Teams analyse supply chain scenarios, compare options, test implementation assumptions and build decisions using practical templates. Participants leave with a digital supply chain strategy pack containing a maturity assessment, prioritised use-case portfolio, target operating-model outline, data governance checklist, implementation roadmap and benefits scorecard.

The course is suited to managers who already understand core supply chain processes and now need to lead, sponsor or contribute to digital transformation decisions. It is delivered over five days in the classroom or live online, with approximately 6.5 contact hours each day, and includes a certificate of completion.

What you will be able to do

  • Assess digital supply chain maturity using a structured capability assessment
  • Map end-to-end supply chain processes using the SCOR Digital Standard
  • Prioritise digital use cases using value, feasibility, risk and data-readiness criteria
  • Design a target operating model for digitally enabled planning and execution
  • Define data governance requirements for supply chain master and transactional data
  • Evaluate IoT, AI, digital twin and platform applications against business cases
  • Build a phased digital transformation roadmap with ownership, dependencies and measures
  • Establish performance measures linking digital initiatives to service, cost, cash and resilience

Benefits of attending

For you

  • Make credible digital investment recommendations using transparent prioritisation criteria
  • Lead cross-functional discussions on supply chain data, process and technology decisions
  • Recognise where automation, analytics and connectivity can improve operational performance
  • Build a practical roadmap for a current supply chain transformation initiative
  • Strengthen readiness for supply chain transformation and digital operations leadership roles

For your organisation

  • Direct technology spending toward use cases with measurable service, cost and cash benefits
  • Reduce fragmented digital initiatives through an agreed supply chain target architecture
  • Improve data quality and accountability for planning, inventory and supplier decisions
  • Increase adoption by linking new tools to redesigned roles, processes and performance measures
  • Create a phased implementation plan that manages cyber, integration and delivery risks

Course modules

10 modules over 5 days

Participants can frame a digital supply chain strategy around measurable business priorities and customer requirements.

  • Supply chain strategy linked to corporate priorities, customer promises and economics
  • SCOR Digital Standard processes mapped from Plan through Return
  • Value-stream mapping exposes delays, handoffs, rework and inventory accumulation
  • Service, cost, cash and resilience trade-offs quantified through scenarios
  • Customer segment requirements translated into differentiated fulfilment propositions
  • Operating-model choices distinguish centralised control, federated execution and partner orchestration
  • Digital strategy cases framed around measurable business outcomes and constraints

Participants can assess current-state digital capability and identify transformation readiness gaps.

  • Digital maturity dimensions cover process, data, technology, people and governance
  • Capability assessment scores planning, sourcing, fulfilment and returns processes
  • Current-state evidence gathered through interviews, process data and system inventories
  • Maturity heat maps distinguish foundational gaps from advanced capability opportunities
  • Technology debt assessed across interfaces, customisation, obsolescence and supportability
  • Change readiness considers sponsorship, skills, incentives and local adoption barriers
  • Gap statements converted into specific improvement requirements and ownership

Participants can select digital use cases using consistent value, feasibility and risk criteria.

  • Use-case discovery starts with recurring decisions, bottlenecks and control failures
  • Demand sensing compared with conventional statistical forecasting and planner judgement
  • Inventory optimisation targets safety stock, service levels and working capital
  • Control tower use cases connect exception management with decision authority
  • Warehouse automation options assessed against volume, variability and labour economics
  • Value-feasibility matrix ranks benefits, data availability, complexity and risk
  • Business cases separate direct savings, avoided losses and strategic benefits

Participants can define data requirements and governance controls for digital supply chain decisions.

  • Master data domains include products, locations, suppliers, customers and assets
  • Data quality dimensions measure accuracy, completeness, timeliness, consistency and uniqueness
  • GS1 identifiers support product, location and logistics-unit data exchange
  • Data lineage traces planning outputs back to source systems and assumptions
  • Data ownership assigns stewardship, approval rights and correction responsibilities
  • Descriptive, predictive and prescriptive analytics matched to decision types
  • Model monitoring detects forecast drift, bias and deteriorating data quality

Participants can evaluate connected technologies and automation options against operational requirements.

  • IoT architecture connects sensors, gateways, platforms, applications and users
  • RFID, barcode and computer vision compared for identification accuracy
  • Digital twins model assets, flows, constraints and alternative operating scenarios
  • Robotic process automation targets repetitive rules-based supply chain transactions
  • Autonomous mobile robots assessed for warehouse travel, safety and throughput
  • AI applications examined for forecasting, allocation, maintenance and exception triage
  • Distributed ledger applications tested against trust, traceability and governance requirements

Participants can design digitally supported planning and execution-control processes.

  • Integrated business planning aligns demand, supply, finance and executive decisions
  • Demand planning workflows combine baseline forecasts, market intelligence and overrides
  • Multi-echelon inventory optimisation positions stock across network stages
  • Real-time visibility events track orders, shipments, inventory and asset status
  • Exception-based management defines thresholds, alerts, escalation paths and response actions
  • Scenario planning tests supplier disruption, capacity loss and demand shocks
  • Control tower governance specifies decisions, roles, data feeds and service levels

Participants can specify digital approaches for supplier collaboration, traceability and procurement integration.

  • Supplier segmentation links collaboration intensity to risk, value and dependency
  • Supplier portals standardise onboarding, documentation, confirmations and performance communication
  • Electronic data interchange connects purchase orders, acknowledgements, invoices and advance notices
  • Source-to-pay integration reconciles contracts, requisitions, orders, receipts and invoices
  • Supplier risk monitoring combines financial, geopolitical, quality and delivery indicators
  • Traceability records support provenance, chain-of-custody and regulatory evidence requirements
  • Collaboration agreements define data sharing, confidentiality and dispute-resolution responsibilities

Participants can incorporate cyber, continuity and third-party risk controls into digital supply chain plans.

  • Threat modelling identifies attack paths across systems, devices and partners
  • ISA/IEC 62443 principles separate industrial zones, conduits and access rights
  • Identity and access management applies least privilege and role segregation
  • Third-party assessments test supplier controls, incident reporting and recovery arrangements
  • Business continuity plans define manual workarounds for critical supply chain processes
  • Cyber incident playbooks assign containment, communication, recovery and evidence tasks
  • Resilience metrics track recovery time, alternate capacity and information availability

Participants can define the roles, governance and adoption measures required for digital operating models.

  • Target operating model defines processes, people, technology, governance and locations
  • RACI matrices clarify decision rights for data, exceptions and investments
  • Process redesign removes non-value work before applying digital automation
  • Workforce impact assessment identifies role changes, skills gaps and training needs
  • Change impact analysis maps affected groups, behaviours and resistance sources
  • Adoption measures track active usage, decision compliance and process outcomes
  • Product teams align business owners, data specialists and technology delivery roles

Participants can produce a phased implementation roadmap and benefits governance approach.

  • Roadmap sequencing identifies foundations, pilots, scale-up stages and dependencies
  • Portfolio governance balances quick wins, enabling platforms and strategic programmes
  • Total cost of ownership includes implementation, integration, licences, support and training
  • Benefits realisation plans assign baselines, owners, milestones and verification methods
  • KPI trees connect digital initiatives with service, cost, cash and resilience
  • Stage-gate reviews test readiness before funding subsequent implementation phases
  • Ninety-day application plans assign priorities, sponsors, actions and success measures

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Digital supply chain maturity assessment template
  2. SCOR-based process and value-stream map
  3. Digital use-case prioritisation matrix
  4. Supply chain data governance checklist
  5. Target operating-model design canvas
  6. Phased transformation roadmap and benefits scorecard

Who should attend

  • Supply Chain Managers — responsible for improving end-to-end performance through digital initiatives
  • Procurement Managers — need to connect supplier data, sourcing processes and digital platforms
  • Logistics and Distribution Managers — seeking better visibility, asset utilisation and fulfilment control
  • Operations Managers — translating automation and analytics investments into operating results
  • Transformation Programme Managers — coordinating supply chain technology, process and change work
  • IT Business Partners — aligning enterprise architecture and data decisions with supply chain priorities

Skills and tools covered

Digital strategy designSupply chain maturityUse-case prioritisationData governanceTechnology evaluationTransformation roadmapping

Tools and standards

SCOR Digital Standard, GS1 Standards, ISA/IEC 62443, RACI Matrix

How the course runs

Training methodology

The course uses short instructor briefings to introduce methods, standards and decision criteria, followed by cases and group-based analysis. Participants assess supply chain maturity, map processes, prioritise technology use cases and compare investment options using realistic operating data. Simulations examine planning volatility, inventory disruption and visibility failures. Facilitated discussion connects digital tools with process ownership, data quality, cyber controls and workforce adoption. Each participant develops an application plan for a current or anticipated supply chain initiative.

Requirements and prerequisites

Participants should understand the main supply chain functions, including demand planning, procurement, inventory, warehousing, transport and supplier management. At least two years of experience in a supply chain, procurement, operations, logistics, technology or transformation role is recommended. Familiarity with ERP, warehouse management or transport management systems is useful but not essential. Participants do not need coding skills, data science experience, prior knowledge of AI, or responsibility for a technology implementation. The course focuses on managerial decisions, operating models and practical implementation planning.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

You should understand core supply chain activities such as planning, procurement, inventory, warehousing or transport. The course does not require programming, data science or previous experience leading a technology project.

Bring details of a supply chain process, recurring operational problem or proposed digital initiative from your organisation. A laptop is useful for live online delivery and for working with course templates, but no specialist software is required.

It is designed for supply chain, procurement, logistics, operations and transformation managers who influence digital investment or implementation decisions. IT business partners supporting supply chain functions will also benefit from the operating and data perspective.

General supply chain courses focus on planning, inventory, sourcing, warehousing and transport management. This course concentrates on how digital strategy, data, connected technologies, automation, cyber controls and operating-model choices improve those functions.

Participants can use the maturity assessment to establish a current-state baseline and the prioritisation matrix to assess proposed use cases. The roadmap and benefits scorecard support discussions with senior sponsors, finance, technology teams and operational owners.

The five days progress from strategy and maturity assessment through use cases, data, technology, planning, risk, operating models and roadmaps. Each training day runs from 08:30 to 16:30 and provides about 6.5 contact hours, combining instruction with case analysis and application work.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.