Course overview
Digital supply chain strategy addresses a practical management problem: how to improve service, cost, working capital and resilience when planning, procurement, warehousing, transport and supplier data sit in separate systems. Organisations are investing in automation, analytics, connected assets and platform integration, yet many programmes fail because technology selection is disconnected from operating priorities, data readiness and adoption. Supply chain leaders need a disciplined way to identify high-value use cases, assess capability gaps and convert digital investment into measurable operational results.
This course examines the strategy, operating model and technology decisions behind digitally enabled supply chains. Participants use the SCOR Digital Standard to connect customer requirements and business priorities with source, make, deliver, return and enable processes. They assess digital maturity; define use cases for forecasting, inventory, control towers, warehouse automation and transport visibility; establish data governance; and evaluate technology options including IoT, AI, digital twins and distributed ledger applications. The course also addresses cyber risk, supplier connectivity, investment appraisal, performance measures and change adoption.
Teaching combines focused instructor briefings with realistic cases from manufacturing, retail, banking-supported trade, public procurement and humanitarian logistics. Teams analyse supply chain scenarios, compare options, test implementation assumptions and build decisions using practical templates. Participants leave with a digital supply chain strategy pack containing a maturity assessment, prioritised use-case portfolio, target operating-model outline, data governance checklist, implementation roadmap and benefits scorecard.
The course is suited to managers who already understand core supply chain processes and now need to lead, sponsor or contribute to digital transformation decisions. It is delivered over five days in the classroom or live online, with approximately 6.5 contact hours each day, and includes a certificate of completion.
