Facilities Health and Safety Management Training Course

Duration 10 days 20 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends Facilities Managers, Facilities Coordinators and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-OHS-055

Before you join: Participants should have practical exposure to facilities operations, property management, maintenance coordination, workplace services or health and safety administration.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Facilities managers carry direct responsibility for the safety of people who occupy, maintain, clean, secure and visit buildings. Their decisions affect contractor control, fire precautions, maintenance work, hazardous substances, access routes, emergency readiness and the condition of critical assets. A missed control can result in injury, disruption, enforcement action, property damage or loss of confidence among tenants, employees and visitors.

This course develops the practical health and safety management capability expected of facilities managers. Participants learn to set policy and responsibilities, identify hazards, assess risks, select controls using the hierarchy of controls, manage contractors, operate permit-to-work systems, investigate incidents and measure performance. The syllabus addresses common facilities risks including fire, electrical work, working at height, confined spaces, plant rooms, hazardous substances, manual handling, indoor environmental quality and psychosocial hazards.

Teaching combines instructor briefings, case analysis, group risk assessments, inspection simulations, incident investigation exercises and structured planning sessions. Participants apply each method to a selected facility, such as an office campus, hospital, bank branch network, warehouse, public building or mixed-use site. They leave with a facilities health and safety management plan containing a risk register, inspection programme, contractor-control process, emergency arrangements and performance measures. Successful participants receive a certificate of completion.

The course is suited to facilities professionals who already coordinate buildings, service providers or maintenance activity and need a stronger management framework for occupational health and safety.

What you will be able to do

  • Develop a facilities health and safety management plan aligned with ISO 45001 principles
  • Conduct task and area risk assessments using hazard identification and control hierarchy methods
  • Design contractor prequalification, induction, supervision and permit-to-work controls
  • Inspect facilities systematically and produce prioritised corrective-action registers
  • Investigate incidents using 5 Whys, causal analysis and corrective-action tracking
  • Prepare emergency response arrangements for fire, medical, security and evacuation events
  • Monitor health and safety performance using leading indicators, lagging indicators and audit evidence
  • Present a documented facilities safety improvement plan to senior management

Benefits of attending

For you

  • Greater confidence leading safety discussions with contractors, occupants and senior managers
  • A repeatable method for assessing facilities risks and selecting proportionate controls
  • Practical evidence for progressing into facilities, property or HSE management roles
  • Improved ability to challenge unsafe work before maintenance activity begins
  • A documented management plan that demonstrates professional safety practice

For your organisation

  • More consistent control of contractor, maintenance and visitor safety risks
  • Earlier identification of fire, access, plant-room and workplace hazards
  • Clearer accountability for corrective actions, inspections and safety communications
  • Reduced likelihood of incidents, service interruptions and preventable property damage
  • Stronger evidence for client assurance, internal audits and regulatory inspections

Course modules

20 modules over 10 days

Participants can define safety accountabilities, governance arrangements and management-system boundaries for facilities operations.

  • Facilities safety duties across occupants, visitors, contractors and maintenance teams
  • Accountability matrices using RACI for facilities health and safety responsibilities
  • Senior management commitments translated into measurable safety policy statements
  • ISO 45001 clauses relevant to facilities management system design
  • Safety leadership behaviours during maintenance, contractor and emergency decisions
  • Document control for policies, procedures, records and corrective actions

Participants can build a practical compliance register for applicable facilities health and safety duties.

  • Legal-register structure for occupational safety, fire, environmental and building requirements
  • Duty-holder roles under local workplace health and safety legislation
  • Compliance obligations arising from leases, client contracts and insurance conditions
  • Regulatory inspection evidence retained for facilities operations and maintenance
  • Escalation routes for serious breaches, notices and enforcement correspondence
  • Compliance calendar linking statutory tests, inspections, training and renewals

Participants can identify facilities hazards and prepare defensible risk assessments for routine work.

  • Hazard identification during workplace walkthroughs, maintenance reviews and staff consultations
  • Risk matrices calibrated for likelihood, consequence and existing control effectiveness
  • Task-based risk assessments for routine facilities and maintenance activities
  • Hierarchy of controls applied before personal protective equipment selection
  • Residual-risk ratings supported by documented control verification evidence
  • Risk-register ownership, review dates and action-priority coding

Participants can plan and conduct safety inspections that produce actionable corrective measures.

  • Inspection schedules based on risk, occupancy, asset condition and work frequency
  • Area inspection checklists for offices, welfare areas, corridors and exits
  • Plant-room inspections covering access, housekeeping, isolation and signage
  • Photographic evidence standards for defect reporting and corrective-action tracking
  • Corrective-action registers with owners, deadlines, verification and closure criteria
  • Worker consultation findings incorporated into inspection and improvement plans

Participants can control contractor safety from selection through completion and review.

  • Prequalification checks for competence, insurance, training and safety performance
  • Scope-of-work documents defining hazards, controls, interfaces and responsibilities
  • Contractor inductions covering site rules, emergency arrangements and reporting
  • Daily coordination meetings for simultaneous operations and changing site conditions
  • Supervisor monitoring using observation cards, permits and worksite inspections
  • Post-job contractor reviews capturing performance, incidents and improvement actions

Participants can specify and administer permit-to-work controls for higher-risk facilities tasks.

  • Permit-to-work principles for controlling non-routine hazardous maintenance activities
  • Hot-work permits addressing ignition sources, fire watches and post-work checks
  • Electrical isolation permits supported by lockout-tagout verification procedures
  • Confined-space permits specifying atmospheric testing, rescue and communication arrangements
  • Permit handover controls between shifts, supervisors and contractor teams
  • Permit closeout confirming work completion, reinstatement and area safety

Participants can manage fire prevention, evacuation arrangements and fire-safety assurance activities.

  • Fire-risk assessment elements covering ignition, fuel, people and escape
  • Fire-door inspection points for integrity, closures, gaps and obstructions
  • Evacuation plans identifying assembly points, wardens and mobility assistance
  • Fire drills evaluated through timing, observation logs and corrective actions
  • Maintenance records for alarms, extinguishers, emergency lighting and suppression systems
  • Hot-work coordination with fire detection isolation and reinstatement controls

Participants can identify electrical hazards and verify appropriate isolation arrangements for facilities work.

  • Electrical hazard assessments covering exposed parts, moisture and damaged equipment
  • Lockout-tagout steps for isolation, dissipation, verification and controlled restoration
  • Portable electrical equipment inspection programmes based on equipment risk
  • Temporary power controls for refurbishment, events and maintenance activity
  • Electrical-room access restrictions, signage and housekeeping requirements
  • Defect escalation for overheating, damaged cables and repeated circuit trips

Participants can select and control safe access methods for work at height.

  • Work-at-height planning using avoidance, prevention and fall-arrest decision sequence
  • Ladder-use criteria covering duration, stability, positioning and user competence
  • Mobile elevated work platform controls for ground conditions and exclusion zones
  • Scaffold inspection records, tagging systems and handover requirements
  • Roof-access controls addressing edge protection, weather and fragile surfaces
  • Rescue planning for suspended workers and fall-arrest equipment deployment

Participants can manage hazardous substances, exposure controls and related waste streams.

  • Chemical inventories linking safety data sheets, storage and approved uses
  • COSHH-style assessments identifying routes of exposure and control measures
  • Segregated storage for incompatible chemicals, gases and cleaning products
  • Spill-response arrangements including containment, notification and waste disposal
  • Exposure-control checks for ventilation, substitution and personal protective equipment
  • Hazardous-waste records covering classification, storage, transport and disposal

Participants can manage safety risks associated with plant rooms, building equipment and maintenance assets.

  • Plant-room risk profiles for boilers, chillers, pumps and electrical switchgear
  • Planned preventive maintenance linked to safety-critical asset failure modes
  • Guarding and interlock checks for moving mechanical equipment
  • Pressure-system examination records and defect escalation arrangements
  • Access-control measures for restricted technical rooms and roof plant
  • Asset registers identifying statutory inspections, maintenance frequencies and responsible persons

Participants can assess manual handling and workstation risks within facilities-managed workplaces.

  • Manual-handling assessments covering load, task, individual and environment factors
  • Material movement routes assessed for gradients, doors, lighting and congestion
  • Handling aids selected for deliveries, waste movement and maintenance stores
  • Display-screen equipment assessments addressing posture, lighting and workstation layout
  • Ergonomic adjustments for shared desks, reception areas and control rooms
  • Early reporting routes for discomfort, musculoskeletal symptoms and work limitations

Participants can assess workplace conditions affecting health, comfort and welfare provision.

  • Indoor-air-quality indicators including ventilation, carbon dioxide, particulates and odours
  • Thermal-comfort complaints assessed through temperature, humidity and air movement
  • Legionella control responsibilities for water systems, records and monitoring
  • Welfare facilities inspected for sanitation, drinking water, cleanliness and accessibility
  • Noise assessments for plant areas, workshops and shared workplaces
  • Lighting checks covering emergency routes, task visibility and glare

Participants can identify psychosocial and personal-security risks requiring facilities action.

  • Psychosocial risk factors including workload, conflict, isolation and unclear roles
  • Workplace-violence assessments for reception areas, cash points and public counters
  • Lone-worker arrangements covering check-ins, alarms and emergency escalation
  • Security and safety coordination for aggressive visitors and access breaches
  • Post-incident support routes for affected employees, contractors and witnesses
  • Facilities changes assessed for stress, disruption and workforce communication needs

Participants can investigate facilities incidents and establish corrective actions that address underlying causes.

  • Incident classification distinguishing near misses, injuries, property damage and dangerous occurrences
  • Initial response priorities covering care, scene preservation and escalation
  • Witness interviews structured around open questions, chronology and factual evidence
  • 5 Whys analysis used to identify contributing and root causes
  • Causal-factor mapping across people, equipment, procedures and supervision
  • Corrective-action plans tested for ownership, effectiveness and closure evidence

Participants can prepare facilities emergency arrangements linked to business continuity priorities.

  • Emergency scenarios covering fire, flooding, utility loss, medical events and security incidents
  • Emergency-response roles for incident commanders, wardens, first aiders and communications
  • Business-impact analysis linking facility failures to critical business services
  • Emergency contact trees tested through callout and escalation procedures
  • Tabletop simulations assessing decisions, communications and recovery priorities
  • Post-event recovery plans for reoccupation, repairs and stakeholder updates

Participants can establish safety communication and consultation processes for facilities stakeholders.

  • Safety induction content tailored for employees, visitors and contractor personnel
  • Toolbox talks structured around task hazards, controls and worker questions
  • Safety noticeboards maintained with current contacts, alerts and emergency information
  • Consultation channels capturing employee concerns, observations and improvement suggestions
  • Competence matrices linking facilities roles to required safety training
  • Safety campaigns targeted at recurring hazards, seasonal risks and site changes

Participants can measure facilities safety performance and conduct evidence-based internal reviews.

  • Leading indicators including inspections, observations, training completion and action closure
  • Lagging indicators covering injuries, near misses, damage and lost time
  • Safety dashboards presenting trends, overdue actions and high-risk findings
  • Internal audit plans based on ISO 45001 controls and local procedures
  • Audit evidence gathered through document review, interviews and workplace observation
  • Management-review reports recommending priorities, resources and performance targets

Participants can prioritise safety improvements and assess risks created by facilities changes.

  • Risk-based prioritisation using severity, urgency, cost and control reliability
  • Safety improvement plans with milestones, budgets, owners and assurance measures
  • Management-of-change reviews for refurbishments, relocations and occupancy changes
  • Procurement specifications embedding safety requirements for facilities services and equipment
  • Change communications addressing affected occupants, contractors and emergency responders
  • Effectiveness reviews confirming implemented controls achieve intended risk reduction

Participants can build, review and present a complete facilities health and safety management plan for a selected site.

  • Facilities safety profile defining scope, stakeholders, hazards and legal duties
  • Risk register prioritising significant hazards, controls, owners and review dates
  • Contractor-control process integrating selection, induction, supervision and permit systems
  • Inspection and audit programme linked to risk, assets and compliance obligations
  • Emergency arrangements covering evacuation, incident command, communications and recovery
  • Performance dashboard combining actions, inspections, incidents and training indicators

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Facilities health and safety management plan template
  2. Facilities risk register and assessment matrix
  3. Contractor prequalification and induction checklist
  4. Permit-to-work control procedure
  5. Facilities inspection and corrective-action register
  6. Emergency response and evacuation plan template

Who should attend

  • Facilities Managers — responsible for safe building operations and service-provider performance
  • Facilities Coordinators — supporting inspections, maintenance planning and workplace safety controls
  • Property Managers — accountable for tenant, visitor and contractor safety within managed premises
  • Maintenance Managers — controlling technical work, plant rooms and maintenance contractors
  • HSE Officers — partnering with facilities teams on workplace risk and compliance programmes
  • Operations Managers — overseeing site services, occupancy risks and business continuity arrangements

Skills and tools covered

Facilities risk assessmentContractor safety controlPermit-to-work managementIncident investigationEmergency preparednessSafety performance measurement

Tools and standards

ISO 45001, Hierarchy of Controls, 5 Whys, RACI matrix

How the course runs

Training methodology

The course uses short technical briefings followed by facilities-based case work, group exercises, inspection simulations and planning sessions. Participants assess realistic scenarios involving maintenance contractors, fire doors, plant rooms, hazardous substances, access equipment and emergency events. They practise risk assessment, inspection, incident investigation and contractor-control methods using structured templates. Facilitators provide feedback on decisions, documentation and communication. Each participant progressively develops components of a facilities health and safety management plan for a chosen workplace or property portfolio.

Requirements and prerequisites

Participants should have practical exposure to facilities operations, property management, maintenance coordination, workplace services or health and safety administration. They should be familiar with routine building activities such as cleaning, security, maintenance requests, contractor access and emergency procedures. Prior responsibility for a safety programme is useful but not essential. The course does not require an engineering qualification, prior ISO 45001 auditor training, detailed legal training or advanced knowledge of fire systems, electrical systems or occupational hygiene. Participants should bring examples of current facilities risks or safety documentation where permitted.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

Participants should have experience in facilities, property, maintenance, workplace services or HSE support. You do not need an engineering degree or previous ISO 45001 audit qualification.

Bring examples of site risk assessments, inspection forms, contractor procedures or incident reports if your organisation permits sharing them. A laptop is useful for adapting templates and building your management plan.

It is designed primarily for facilities managers, property managers, maintenance managers and facilities coordinators. HSE officers and operations managers who oversee buildings or service providers will also benefit.

The course concentrates on the risks and controls managed through facilities functions, including contractors, plant rooms, fire precautions, permits and building occupancy. General awareness courses usually do not provide this depth of facilities management process design.

You can use the supplied templates to review your risk register, contractor controls, inspection programme and emergency arrangements. The final management plan provides a structured basis for discussion with senior managers and service providers.

Each training day runs from 08:30 to 16:30 and provides about 6.5 contact hours. The first part builds core control systems, while the later modules apply them to incidents, emergency planning, audit, improvement planning and the final capstone.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.

Ask on WhatsApp info@skillsetdevelopment.com

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