Course overview
Water utilities depend on accurate spatial information to operate buried networks, plan renewals, respond to failures and meet service commitments. Yet asset records are often split between paper drawings, CAD files, maintenance systems, GPS surveys and staff knowledge. Poor location accuracy, incomplete connectivity and inconsistent asset identifiers can delay isolation decisions, distort capital plans and weaken regulatory reporting. GIS provides the operational map and data structure needed to connect these records to the physical network.
This course develops practical GIS capability for water distribution, wastewater collection and stormwater systems. Participants learn to design utility asset data models, establish coordinate reference systems, capture and validate field data, model network connectivity, analyse pressure zones and catchments, and publish maps for operations and management. The course also covers remote sensing applications using imagery, LiDAR and satellite data for catchment monitoring, land-use change, flood risk and asset condition investigation. Participants work with work-order data, customer service information and hydraulic-model inputs to support maintenance and capital decisions.
Teaching combines short technical briefings with utility cases, guided software tasks, group data-quality reviews and scenario-based operational decisions. From the first week, participants build components of a utility GIS work product using realistic asset, network and field-survey data. By the end of the course, each participant has produced a documented utility GIS implementation package: an asset data model, data-quality rules, network analysis outputs, remote-sensing interpretation and a publication plan for operational users.
The course is suited to utility engineers, GIS specialists, asset managers, planners, operations staff and technical managers who need to improve how spatial data supports water and wastewater services. It is delivered over 10 instructor-led days, from 08:30 to 16:30, in classrooms in more than 50 cities or live online, and includes a certificate of completion.

