GIS for Water Utilities Training Course

Duration 10 days 20 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends GIS Analyst, Water Network Engineer and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-GRS-051

Before you join: Participants should understand basic water, wastewater or stormwater utility operations and be comfortable working with spreadsheets, maps and tabular asset data.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Water utilities depend on accurate spatial information to operate buried networks, plan renewals, respond to failures and meet service commitments. Yet asset records are often split between paper drawings, CAD files, maintenance systems, GPS surveys and staff knowledge. Poor location accuracy, incomplete connectivity and inconsistent asset identifiers can delay isolation decisions, distort capital plans and weaken regulatory reporting. GIS provides the operational map and data structure needed to connect these records to the physical network.

This course develops practical GIS capability for water distribution, wastewater collection and stormwater systems. Participants learn to design utility asset data models, establish coordinate reference systems, capture and validate field data, model network connectivity, analyse pressure zones and catchments, and publish maps for operations and management. The course also covers remote sensing applications using imagery, LiDAR and satellite data for catchment monitoring, land-use change, flood risk and asset condition investigation. Participants work with work-order data, customer service information and hydraulic-model inputs to support maintenance and capital decisions.

Teaching combines short technical briefings with utility cases, guided software tasks, group data-quality reviews and scenario-based operational decisions. From the first week, participants build components of a utility GIS work product using realistic asset, network and field-survey data. By the end of the course, each participant has produced a documented utility GIS implementation package: an asset data model, data-quality rules, network analysis outputs, remote-sensing interpretation and a publication plan for operational users.

The course is suited to utility engineers, GIS specialists, asset managers, planners, operations staff and technical managers who need to improve how spatial data supports water and wastewater services. It is delivered over 10 instructor-led days, from 08:30 to 16:30, in classrooms in more than 50 cities or live online, and includes a certificate of completion.

What you will be able to do

  • Design a utility asset GIS data model for water and wastewater networks
  • Apply coordinate reference systems and positional-accuracy controls to utility spatial data
  • Configure network connectivity, tracing rules and isolation analysis for distribution assets
  • Assess asset-data completeness, validity, consistency and positional accuracy using defined rules
  • Capture and validate field observations using structured forms, GPS and photographic evidence
  • Interpret imagery, LiDAR and satellite data for catchment and asset-management decisions
  • Produce operational maps, dashboards and web services for utility stakeholders
  • Present a documented GIS implementation package for a water utility use case

Benefits of attending

For you

  • Build credible utility network maps from fragmented asset and survey records
  • Diagnose data-quality defects before they affect maintenance or capital decisions
  • Explain GIS network tracing and isolation outputs to operations teams
  • Use imagery and LiDAR evidence in catchment and asset-condition assessments
  • Produce a portfolio-ready utility GIS implementation package

For your organisation

  • Improves confidence in asset location, connectivity and ownership records
  • Reduces time locating valves, manholes, mains and affected service areas
  • Supports risk-based renewal planning with spatial condition and criticality evidence
  • Strengthens field-data controls for inspections, repairs and as-built updates
  • Provides consistent spatial outputs for operations, customer service and management reporting

Course modules

20 modules over 10 days

Participants can define priority GIS use cases across water, wastewater and stormwater operations.

  • Water distribution, wastewater, and stormwater asset lifecycles represented in GIS
  • Asset hierarchy, functional locations, and parent-child relationships for utility networks
  • ISO 55000 asset-management principles linked to spatial data requirements
  • Criticality scoring using consequence, likelihood, condition, and service-impact attributes
  • Utility business processes connecting planning, operations, maintenance, and customer service
  • GIS use cases framed around pressure zones and collection catchments

Participants can select and document suitable spatial reference controls for utility data.

  • Geographic and projected coordinate reference systems distinguished for utility mapping
  • Datum transformations assessed before combining survey, CAD, and GIS datasets
  • Horizontal accuracy classes specified for valves, mains, manholes, and service connections
  • GNSS error sources including multipath, canopy, correction age, and receiver quality
  • Survey-control points recorded with coordinates, accuracy metadata, and custody information
  • Positional uncertainty displayed through confidence classes and map symbology

Participants can create an asset data model with controlled identifiers and lifecycle attributes.

  • Feature classes structured for mains, valves, hydrants, pumps, manholes, and laterals
  • Unique asset identifiers reconciled across GIS, work management, and finance systems
  • Domains and subtypes control material, diameter, status, ownership, and installation method
  • Lifecycle attributes distinguish installed, active, abandoned, planned, and removed assets
  • Relationship classes link linear assets to fittings, inspections, and maintenance history
  • Required fields defined for design, construction, operations, and renewal decisions

Participants can prepare legacy utility records for controlled migration into GIS.

  • Source inventory classifies paper plans, CAD drawings, registers, surveys, and databases
  • ETL mappings align legacy fields with approved utility asset attributes
  • Conflation rules match duplicate mains using proximity, material, diameter, and installation date
  • Georeferencing scanned plans uses control points and residual-error assessment
  • CAD layer translation preserves asset semantics, dimensions, and source lineage
  • Migration exceptions documented through issue registers, ownership, and resolution dates

Participants can define and apply measurable quality rules for utility GIS datasets.

  • Completeness checks identify missing assets, attributes, inspection dates, and source records
  • Validity rules test allowable values, date ranges, diameters, and material codes
  • Consistency tests compare asset status between GIS and maintenance systems
  • Topology validation detects overshoots, gaps, duplicate features, and disconnected endpoints
  • Positional-accuracy sampling compares mapped features against surveyed field locations
  • Data-quality scorecards report defect counts, severity, ownership, and closure progress

Participants can build connected network data suitable for tracing and operational analysis.

  • Geometric network connectivity established through coincident endpoints and junction features
  • Flow direction assigned using elevation, operational configuration, and verified observations
  • Connectivity rules distinguish mains, service lines, fittings, valves, and meters
  • Network snapping tolerances controlled to prevent false connections between nearby assets
  • Disconnected subnetworks investigated through topology errors and source-document review
  • Versioned edits reviewed before releasing connectivity changes to operational users

Participants can perform trace and isolation analysis for water distribution incidents.

  • Upstream and downstream traces identify affected pipes, valves, customers, and facilities
  • Valve isolation analysis tests shutdown plans for planned maintenance and bursts
  • Pressure zones mapped from district boundaries, valves, reservoirs, and pump stations
  • Critical customer locations classified for hospitals, schools, industry, and emergency services
  • Dead-end mains detected through network degree analysis and operational review
  • Isolation maps communicate valve sequences, affected properties, and restoration priorities

Participants can analyse collection-system connectivity, catchments and overflow risk locations.

  • Gravity sewer flow paths derived from invert levels, pipe direction, and manhole connections
  • Sewer catchments delineated from network connectivity, terrain, and pumping boundaries
  • Upstream tracing identifies contributors to blockages, overflows, and treatment inflows
  • Manhole attributes capture cover level, invert depth, chamber condition, and access constraints
  • Stormwater drainage paths compared with mapped pipes, channels, culverts, and outfalls
  • Overflow hotspots ranked using incident history, capacity indicators, and receiving-water sensitivity

Participants can design controlled field workflows for inspection and asset-update records.

  • Field forms capture asset identifiers, coordinates, condition codes, photographs, and comments
  • Required-field rules prevent incomplete inspection and work-completion submissions
  • GPS metadata records receiver type, correction source, estimated accuracy, and timestamp
  • Photo naming conventions link images to assets, inspections, defects, and work orders
  • As-built redlines converted into reviewable GIS edits with source-document references
  • Supervisor approval workflows separate proposed updates from authoritative network records

Participants can specify mobile GIS workflows that support field crews and supervisors.

  • Offline map areas prepared for sites with limited cellular coverage
  • Crew maps display assets, isolation valves, hazards, permits, and access notes
  • Inspection forms use conditional logic for asset type, defect severity, and follow-up
  • Barcode and QR code scans retrieve verified asset records during field visits
  • Work assignments spatially prioritised by proximity, risk, due date, and crew capability
  • Mobile edits synchronised through conflict rules, review queues, and audit trails

Participants can select remote-sensing data sources for defined utility information needs.

  • Spatial, spectral, temporal, and radiometric resolution compared for utility applications
  • Orthophotos assessed for asset visibility, update frequency, and positional reliability
  • Multispectral imagery interpreted using visible, near-infrared, and shortwave-infrared bands
  • LiDAR point clouds distinguish terrain, buildings, vegetation, and surface infrastructure
  • Satellite-data acquisition planned around cloud cover, revisit interval, and seasonality
  • Remote-sensing limitations documented before operational or capital decisions are made

Participants can identify operationally relevant land and surface changes from imagery.

  • Visual interpretation uses tone, texture, shape, shadow, pattern, and site context
  • Normalized Difference Vegetation Index identifies vegetation stress near buried pipelines
  • Image classification separates impervious surfaces, vegetation, water, bare ground, and buildings
  • Change detection compares classified imagery across approved acquisition dates
  • Construction encroachment identified near easements, reservoirs, treatment sites, and trunk mains
  • Interpretation confidence recorded with source imagery, analyst notes, and verification status

Participants can derive terrain products for drainage, flood and access assessments.

  • Digital terrain models generated from classified ground-return LiDAR points
  • Slope, aspect, and hillshade reveal drainage paths and terrain constraints
  • Flow direction and accumulation model surface runoff toward inlets and watercourses
  • Depression analysis identifies ponding locations near facilities, roads, and access routes
  • Flood-exposure screening intersects terrain, water levels, critical assets, and service areas
  • Terrain outputs validated against field observations, drainage drawings, and incident records

Participants can produce spatially informed asset-risk and renewal priority rankings.

  • Risk matrices combine probability of failure with consequence of failure
  • Pipe failure history normalised by length, age cohort, material, and pressure zone
  • Condition scores integrated with criticality, repair cost, access difficulty, and customer impact
  • Multi-criteria decision analysis weights renewal factors through documented stakeholder agreement
  • Priority maps distinguish immediate interventions, planned renewals, monitoring, and data investigation
  • Sensitivity testing shows how changed weights alter renewal programme rankings

Participants can define GIS integration requirements for maintenance and customer-service processes.

  • Work-order locations matched to assets using identifiers, addresses, coordinates, and spatial joins
  • Failure codes standardised for bursts, leaks, blockages, overflows, and service interruptions
  • Customer complaints geocoded for clustering, repeat-contact analysis, and service-area reporting
  • Integration mappings define system ownership, update frequency, error handling, and reconciliation
  • Application programming interfaces assessed for authentication, rate limits, and transaction controls
  • Incident dashboards combine work orders, customer contacts, network assets, and field status

Participants can produce clear map products for field, operational and management audiences.

  • Scale-dependent symbology preserves readability for network maps at multiple zoom levels
  • Water and wastewater assets symbolised using controlled colours, sizes, labels, and status cues
  • Map layouts include north arrow, scale bar, legend, source date, and coordinate grid
  • Operational incident maps prioritise isolation boundaries, hazards, access routes, and customers
  • Management maps present risk concentrations, capital needs, performance trends, and uncertainty
  • Print and digital products reviewed against audience tasks and decision timeframes

Participants can plan governed web GIS products for internal utility users.

  • Web map layers configured for authoritative assets, reference data, incidents, and inspection results
  • Role-based access separates public, contractor, operational, and administrator permissions
  • Dashboards define indicators for breaks, overflows, work backlog, data quality, and response times
  • OGC web-service principles support interoperable sharing of approved spatial datasets
  • Metadata records purpose, custodian, update cycle, quality limits, and access restrictions
  • Publishing checklists test performance, permissions, symbology, labels, and source currency

Participants can establish governance controls for authoritative utility spatial information.

  • Data stewardship assigns accountable owners, custodians, editors, reviewers, and consumers
  • Authoritative-data designation identifies approved sources for operational and statutory use
  • Edit permissions apply least-privilege principles to sensitive network and customer data
  • Audit trails record who changed features, attributes, geometry, and approval status
  • Retention schedules distinguish operational records, survey evidence, imagery, and superseded plans
  • Business continuity procedures protect critical GIS services during utility incidents

Participants can prepare a phased GIS improvement plan with measurable controls.

  • Current-state assessment documents datasets, applications, integrations, skills, and operating pain points
  • Target architecture links field capture, enterprise data, analysis, publication, and governance
  • Data remediation backlog prioritised by safety, service continuity, regulatory, and financial risk
  • Implementation roadmap sequences quick wins, dependencies, procurement, testing, and adoption
  • Success measures define accuracy, completeness, update timeliness, utilisation, and response-time targets
  • Change-management actions address process ownership, training, communications, and user support

Participants can build, review and present a complete GIS package for a defined utility operational case.

  • Capstone brief defines service problem, data sources, users, constraints, and decision requirements
  • Asset data model documents features, attributes, identifiers, domains, and relationships
  • Quality assessment records topology defects, missing fields, positional uncertainty, and remediation actions
  • Network analysis produces trace, isolation, catchment, or risk outputs for the case
  • Remote-sensing evidence supports terrain, land-use, flood, or asset-condition findings
  • Implementation plan specifies publication products, governance controls, priorities, and performance measures

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Utility GIS asset data-model template
  2. Spatial data-quality rules checklist
  3. Network tracing and isolation analysis map set
  4. Field inspection and as-built update workflow
  5. Remote-sensing interpretation assessment sheet
  6. Phased utility GIS implementation plan

Who should attend

  • GIS Analyst — builds and maintains utility asset maps, layers and spatial services
  • Water Network Engineer — needs reliable network data for planning and operational analysis
  • Asset Manager — uses location, condition and criticality data to prioritise renewals
  • Wastewater Operations Supervisor — requires mapped connectivity for incident response and maintenance
  • Field Services Manager — improves inspection, survey and work-completion data capture
  • Utility IT or Digital Manager — governs GIS integration with enterprise asset and customer systems

Skills and tools covered

Utility asset modellingNetwork tracingSpatial data qualityField data captureRemote sensing interpretationOperational GIS publishing

Tools and standards

ArcGIS Pro, ArcGIS Utility Network, QGIS, EPANET

How the course runs

Training methodology

The course uses short instructor briefings followed by guided work with water and wastewater datasets. Participants examine asset registers, field observations, network layers, aerial imagery and maintenance records, then apply data-modelling, quality-control and spatial-analysis methods. Group case work addresses incidents such as main breaks, sewer overflows and flood-prone catchments. Simulations test tracing and isolation decisions under time constraints. Each participant documents how the methods will be applied to their own utility data, systems and operating procedures.

Requirements and prerequisites

Participants should understand basic water, wastewater or stormwater utility operations and be comfortable working with spreadsheets, maps and tabular asset data. Prior exposure to GIS concepts such as layers, attributes and coordinate locations is helpful, but advanced GIS analysis is not assumed. Experience with a desktop GIS product is beneficial because the course moves quickly into data modelling, editing and analysis. Programming, database administration, surveying qualifications and remote-sensing expertise are not required. Participants should be able to interpret utility drawings, asset registers or maintenance records.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

Participants should understand basic map layers, attributes and utility asset records. The course does not require programming, database administration or prior remote-sensing study, although some desktop GIS familiarity is useful.

Participants should bring a laptop if attending live online and, where permitted, sample asset registers, map extracts, inspection forms or current GIS standards from their utility. Sensitive records should be anonymised before use in class.

It is designed for staff working with water distribution, wastewater collection or stormwater networks. GIS analysts, engineers, asset managers, field-services staff and utility digital managers will all find direct application.

The course uses utility-specific data models, network connectivity, valve isolation, sewer tracing, field inspections and asset-risk analysis. Remote sensing is taught for catchments, terrain, flood exposure and infrastructure investigation rather than as a standalone image-analysis subject.

Participants can use the templates and methods to assess data quality, improve field-update workflows, map operational incidents and prioritise remediation work. The implementation plan provides a structured basis for discussions with operations, asset management and IT teams.

Each day runs from 08:30 to 16:30 and provides about 6.5 contact hours. The first week establishes asset data, quality, network and field methods; the second week develops remote sensing, integration, governance and implementation planning before the final capstone.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.