Course overview
Healthcare warehouses must maintain product availability while protecting patient safety, meeting storage requirements, controlling expiry risk, and keeping records accurate. Failures in these areas can cause treatment delays, emergency purchases, stock write-offs, recall exposure, cold-chain losses, and audit findings. Warehouse teams need disciplined methods for controlling medicines, medical devices, consumables, diagnostic products, controlled drugs, and temperature-sensitive items from receipt through dispatch.
This course develops the practical inventory management methods used in hospital, public-health, pharmaceutical, NGO, and medical supply warehouses. Participants learn to classify stock using ABC-XYZ and criticality analysis, set reorder points and safety stock, apply FEFO, manage batch and serial traceability, control quarantine stock, run cycle counts, investigate variances, and reduce expiry losses. The course also covers warehouse layout, slotting, receiving checks, picking controls, cold-chain handling, recalls, returns, disposal, performance measures, and improvement planning.
Teaching combines short instructor briefings with realistic healthcare supply cases, group analysis, warehouse-control simulations, calculations, and structured application planning. Participants work with sample item masters, stock records, temperature deviations, expiry reports, inventory count results, and service-level data. They leave with a set of reusable control templates and a 90-day improvement plan suited to their own warehouse operation. A certificate of completion is awarded to participants who complete the course.
The course is suited to professionals responsible for warehouse stock, replenishment, order fulfilment, pharmacy stores, medical supply distribution, or inventory controls. It is particularly relevant where product traceability, regulated storage, clinical availability, and cost control must be managed together.