Course overview
Hospitals must continue life-saving care while responding to incidents that rapidly exceed normal capacity: mass casualty events, infectious disease surges, hazardous-material releases, infrastructure failures, civil disturbance and extreme weather. Failure points often occur at interfaces between emergency departments, inpatient units, operating theatres, laboratories, security, supply chains, communications and external responders. A credible preparedness programme turns risk information into command arrangements, surge plans, triage procedures, resource controls and tested recovery actions.
This course prepares participants to design, assess and improve hospital emergency preparedness and mass casualty management arrangements. Participants work through all-hazards risk assessment, Hospital Incident Command System structures, emergency operations centre procedures, START triage, patient flow, bed surge, staff mobilisation, casualty tracking, clinical decontamination, crisis communications, continuity planning and recovery. The course also addresses coordination with ambulance services, public health authorities, police, fire services, blood banks and community partners.
Short technical briefings are combined with sector cases, facilitated planning work, tabletop incident discussions and structured review of participant plans. Participants progressively build a hospital emergency preparedness and mass casualty management plan using their own hospital, service line or a realistic case organisation. They leave with practical templates, command tools, surge calculations, checklists and a reviewed plan that can be adapted for local approval, training and testing.
The course is suited to clinical, operational, safety, security and administrative leaders who contribute to emergency readiness or incident response. It is especially relevant for hospitals seeking clearer command arrangements, stronger surge capacity and more dependable coordination during high-consequence incidents.

