Insurance Regulation and Compliance Training Course

Participants can identify authorisation requirements, notification triggers and accountability obligations for insurance entities.

• Authorisation applications: business plans, governance evidence and fitness assessments
• Permitted activities, passporting limits and unauthorised insurance business controls
• Change-in-control notifications, qualifying holdings and beneficial ownership screening
• Senior manager approvals and individual accountability statement requirements
• Outsourcing approvals for material functions and critical service providers
• Licence-condition register with renewal, notification and reporting triggers

Participants can assess insurance governance arrangements against common supervisory expectations.

• Board responsibility maps aligned with risk appetite and regulatory obligations
• Three lines model roles, independence tests and escalation routes
• Fit-and-proper assessments covering competence, integrity, financial soundness and time commitment
• Key function holders: actuarial, risk, compliance and internal audit
• Committee terms of reference, minutes and decision-evidence standards
• Governance self-assessment against supervisory expectations and remediation tracking

Participants can construct a regulatory risk assessment using ORSA, risk appetite and stress-testing principles.

• Risk taxonomy spanning underwriting, reserving, market, credit, operational and conduct risks
• Risk appetite statements translated into limits, indicators and breach escalation
• Own Risk and Solvency Assessment process, assumptions and board challenge
• Stress testing scenarios for catastrophe, lapse, market and liquidity shocks
• Emerging-risk assessment using velocity, impact and control effectiveness ratings
• Risk register design linking exposures, controls, owners and treatment actions

Participants can interpret capital adequacy requirements and identify regulatory capital management actions.

• Solvency capital concepts: minimum capital, required capital and eligible own funds
• Risk-based capital calculations for underwriting, market, credit and operational exposures
• Solvency II standard formula, internal model and proportionality principles
• Capital management plans covering dividends, reinsurance and recovery options
• Asset-liability management measures: duration, matching, liquidity and concentration limits
• Capital adequacy dashboard with ratios, sensitivities and management actions

Participants can identify IFRS 17 control points and reconcile regulatory and financial reporting requirements.

• IFRS 17 measurement models: GMM, PAA and variable fee approach
• Insurance contract grouping, annual cohorts and onerous contract identification
• Contractual service margin roll-forward and loss component accounting
• IFRS 17 disclosures reconciled to financial statements and actuarial records
• Regulatory reporting differences between statutory accounts, IFRS and solvency returns
• Finance, actuarial and compliance reconciliation controls for reported figures

Participants can build a regulatory reporting inventory with data lineage and filing controls.

• Regulatory reporting calendar covering prudential, conduct, financial crime and tax returns
• Data lineage from source systems through transformations to submitted templates
• XBRL taxonomy validation, filing controls and submission evidence retention
• Management attestation packs supported by reconciliations and exception logs
• Late-reporting escalation protocol, root-cause analysis and corrective action plans
• Reporting inventory classifying frequency, ownership, assurance and retention requirements

Participants can evaluate product governance arrangements and customer outcome monitoring controls.

• Product governance framework: target market, value assessment and approval gates
• Fair treatment principles embedded in design, pricing, distribution and claims
• Consumer duty outcomes tested through customer data and outcome monitoring
• Policy wording controls for exclusions, disclosures, readability and approval
• Vulnerable customer procedures, reasonable adjustments and communication records
• Conduct risk indicators covering cancellations, complaints, claims and sales incentives

Participants can assess distribution and delegated authority controls for regulatory compliance risks.

• Intermediary due diligence, appointment controls and ongoing conduct monitoring
• Insurance distribution disclosure requirements: demands, needs, remuneration and conflicts
• Commission governance, inducement controls and sales-incentive risk assessment
• Delegated authority agreements defining underwriting limits, data and audit rights
• Sales file reviews testing suitability, disclosure and customer understanding
• Distribution oversight plan with sampling, findings and remediation ownership

Participants can review claims and complaints processes for customer treatment and control failures.

• Claims governance standards for reserving, settlement authority and customer communications
• Claims-file quality reviews testing coverage decisions, timeliness and documentation
• Claims leakage analysis using root-cause categories and control breakdowns
• Complaints handling rules, acknowledgement deadlines and final-response requirements
• Root-cause analysis linking complaints trends to product and process remediation
• Claims and complaints dashboard with conduct indicators and escalation thresholds

Participants can evaluate insurance financial crime controls and escalation arrangements.

• Financial crime risk assessment covering money laundering, fraud, sanctions and bribery
• Customer due diligence, beneficial ownership and politically exposed person screening
• Sanctions screening controls for policyholders, claimants, payees and intermediaries
• Suspicious activity reporting triggers, case records and confidentiality controls
• Insurance fraud typologies: application fraud, staged losses and claims inflation
• Financial crime control testing using samples, exceptions and remediation logs

Participants can identify regulatory controls for insurance data, cyber incidents and operational resilience.

• Data protection principles: lawfulness, minimisation, retention and accountability
• Privacy impact assessments for underwriting, claims analytics and customer profiling
• Data subject rights workflows for access, correction, deletion and objection requests
• Cybersecurity governance using NIST Cybersecurity Framework control categories
• Material incident classification, regulator notification timelines and communication responsibilities
• Third-party data processing agreements, audit rights and breach notification clauses

Participants can establish oversight requirements for material outsourcing and critical third parties.

• Outsourcing risk assessments using criticality, concentration and substitutability criteria
• Material outsourcing registers covering services, locations, data and exit arrangements
• Vendor due diligence across financial resilience, security, conduct and compliance
• Service-level agreements defining controls, reporting, audit access and remediation
• Exit plans tested for data return, service transfer and continuity
• Fourth-party risk monitoring for cloud providers and delegated claims administrators

Participants can design and execute risk-based compliance monitoring and control-testing activities.

• Compliance monitoring plan based on regulatory risk assessment and control maturity
• Control design assessment using objectives, risks, activities and evidence
• Operating-effectiveness testing through walkthroughs, samples, re-performance and observation
• Issue rating methodology combining impact, likelihood, urgency and regulatory exposure
• Corrective action plans with accountable owners, milestones and validation criteria
• Compliance dashboard reporting thematic findings, overdue actions and residual risk

Participants can prepare for supervisory engagement and manage inspection evidence effectively.

• Supervisory engagement strategy covering routine meetings, information requests and inspections
• Regulatory correspondence protocols for accuracy, approvals, records and response deadlines
• Onsite inspection preparation: document rooms, interview briefings and evidence indexing
• Skilled-person review management, scope negotiation and factual accuracy checks
• Enforcement outcomes: remediation orders, fines, licence restrictions and public censure
• Regulator meeting pack with key risks, metrics and management actions

Participants can identify group supervision obligations and cross-border compliance coordination needs.

• Group supervision principles for holding companies, subsidiaries and intra-group transactions
• Cross-border reporting obligations, local requirements and consolidated supervisory reporting
• Transfer pricing controls for management services, reinsurance and shared platforms
• Intra-group outsourcing governance, conflicts management and service documentation
• Branch versus subsidiary regulatory implications for capital, governance and reporting
• Regulatory mapping matrix comparing home-host requirements and accountable owners

Participants can incorporate emerging regulatory risks into insurance governance and compliance planning.

• Climate risk scenarios integrated into underwriting, investments, capital and ORSA
• Sustainability disclosure controls for metrics, governance, targets and assurance
• Greenwashing risk assessment for product claims, marketing and investment communications
• Model risk governance covering validation, change control and performance monitoring
• Artificial intelligence controls for fairness, explainability, privacy and human oversight
• Emerging regulation horizon scan prioritised by impact, certainty and implementation effort

Participants can design the operating model, policies and management information for an insurance compliance function.

• Compliance operating model defining mandate, authority, staffing and reporting lines
• Annual compliance plan prioritised through risk assessment and regulatory commitments
• Policy management lifecycle: drafting, approval, publication, attestation and review
• Training needs analysis linked to conduct risks and control responsibilities
• Speak-up channels, non-retaliation safeguards and investigation case-management controls
• Compliance management information combining indicators, incidents, testing and actions

Participants can plan and govern a regulatory remediation programme from gap assessment to board reporting.

• Regulatory gap assessment against applicable rules, guidance and internal policies
• Obligation mapping technique linking rules to processes, controls and evidence
• Root-cause analysis using five whys, fishbone diagrams and control failures
• Remediation prioritisation using risk ratings, dependencies, resources and deadlines
• Project governance for regulatory change: milestones, decisions and assurance gates
• Board remediation reporting with status, blockers, residual risk and attestations

Participants can build, review and present a complete regulatory compliance plan for a case insurer.

• Case insurer profile analysed for licences, products, distribution and risk exposures
• Regulatory obligation register built from prudential, conduct and reporting requirements
• Gap assessment documented with evidence, root causes and rated findings
• Risk-based compliance plan sequenced by urgency, ownership, cost and dependencies
• Board dashboard prepared with indicators, breaches, remediation and decisions required
• Supervisory briefing presented with defensible rationale, evidence and action commitments