Insurance Risk Analysis Training Course

Duration 10 days 20 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends Insurance Risk Analysts, Underwriting Analysts and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-BI-180

Before you join: Participants should have working knowledge of insurance products, policy and claims processes, or risk reporting.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Insurance portfolios generate large volumes of policy, claims, pricing and exposure data, yet many risk decisions still depend on static reports, broad assumptions and delayed escalation. Insurers need analysts who can convert data into defensible views of loss drivers, policyholder behaviour, reserve uncertainty, fraud exposure and capital pressure. This requires more than producing model output: analysts must define the business question, prepare reliable data, select suitable methods, test assumptions and explain results to underwriting, claims, finance and risk leaders.

This course develops the practical methods used to analyse insurance risk and build predictive models for underwriting, pricing, claims and portfolio management. Participants work with insurance data structures; frequency, severity and aggregate loss models; generalised linear models; segmentation; decision trees; fraud indicators; reserving methods; scenario analysis; and model validation. The course also addresses governance requirements, documentation, monitoring, model limitations, IFRS 17 reporting considerations and solvency-focused risk assessment.

Teaching combines short technical briefings with insurance cases, guided calculations, data interpretation, model-building tasks, peer review and structured discussion. Participants progressively construct an insurance risk analysis during the course, starting with a defined portfolio problem and developing data, assumptions, analytical outputs and management recommendations. They leave with a complete risk analysis pack containing a model specification, validation evidence, risk indicators, scenario results and an implementation plan.

The course suits professionals working in underwriting, actuarial support, claims, risk, finance, analytics and insurance operations who need to make stronger evidence-based risk decisions.

What you will be able to do

  • Define insurance risk questions, risk appetite measures and analytical decision criteria
  • Prepare policy, claims and exposure data for reproducible insurance risk analysis
  • Build frequency, severity and aggregate loss models for portfolio risk estimation
  • Develop and interpret generalised linear models for pricing and underwriting decisions
  • Apply segmentation, decision trees and fraud indicators to claims and customer data
  • Validate predictive models using discrimination, calibration, stability and error measures
  • Quantify reserve, capital and scenario uncertainty using insurance risk techniques
  • Present a documented insurance risk analysis with actionable management recommendations

Benefits of attending

For you

  • Build defensible insurance risk models from policy, claims and exposure data
  • Interpret pricing and claims model outputs for management decisions
  • Strengthen credibility when challenging assumptions, data quality and model limitations
  • Produce clearer evidence for underwriting, reserving and risk committee discussions
  • Apply recognised validation measures to monitor model performance after deployment

For your organisation

  • Improve underwriting decisions through clearer identification of profitable risk segments
  • Reduce claims leakage by targeting unusual patterns and high-risk claim characteristics
  • Increase confidence in reserve and loss projections through explicit uncertainty analysis
  • Create more consistent model documentation, validation and monitoring practices
  • Provide management with earlier warning indicators for portfolio deterioration

Course modules

20 modules over 10 days

Participants can frame an insurance risk problem using clear risk ownership, appetite and measurement criteria.

  • Insurance risk taxonomy spanning underwriting, reserving, market, credit and operational exposures
  • Risk appetite statements translated into measurable portfolio limits and triggers
  • Three lines model roles for ownership, challenge and independent assurance
  • Risk registers linking causes, events, controls, indicators and financial impact
  • Bow-tie analysis connecting preventive controls, recovery controls and risk consequences
  • Materiality thresholds set using earnings, capital, liquidity and conduct criteria

Participants can assess insurance data fitness and create a documented analytical dataset.

  • Data dictionaries define policy, claims, exposure, payment and cancellation fields
  • Reconcile policy administration, claims and finance extracts before model development
  • Missingness profiles distinguish operational gaps, not-recorded values and structural zeros
  • Outlier treatment uses business rules, winsorisation and investigation logs
  • Exposure measures align earned time, sums insured and risk units
  • Create reproducible data lineage from source extract through analytical dataset

Participants can identify material portfolio patterns and prioritise analytical questions.

  • Loss ratios decomposed by product, channel, territory, cohort and underwriting year
  • Frequency, severity and pure premium compared across relevant risk segments
  • Claims development triangles reveal emergence patterns and reporting delays
  • Cohort analysis separates policy duration effects from calendar-year movements
  • Concentration measures identify accumulation by geography, broker and insured group
  • Visual diagnostics expose data anomalies before predictive modelling begins

Participants can select and interpret probability distributions for insurance loss variables.

  • Probability distributions describe claim counts, claim costs and aggregate losses
  • Poisson and negative binomial models handle claim frequency variation
  • Gamma, lognormal and Pareto distributions model positive claim severities
  • Percentiles, tail value at risk and expected shortfall quantify loss uncertainty
  • Skewness and heavy tails tested before selecting severity assumptions
  • Aggregate loss distributions combine frequency and severity model components

Participants can build claim frequency models using exposure-adjusted insurance data.

  • Claim counts modelled against earned exposure using Poisson regression
  • Exposure offsets ensure fair comparison between unequal policy durations
  • Overdispersion tests determine whether negative binomial modelling is required
  • Rating factors selected from product, driver, location and prior claims
  • Interaction terms test combined effects between material underwriting characteristics
  • Frequency predictions converted into expected claims per exposure unit

Participants can estimate claim severity and explain the drivers of claim cost variation.

  • Paid and incurred claim amounts distinguished for severity model design
  • Gamma regression estimates conditional claim costs using positive observations
  • Large-loss thresholds separate ordinary claims from exceptional loss events
  • Inflation adjustments place historic claim costs on comparable value bases
  • Policy limits, deductibles and recoveries adjusted before severity estimation
  • Severity outputs translated into expected cost and pricing implications

Participants can specify and interpret generalised linear models for insurance pricing.

  • Generalised linear model components: distribution, link function and linear predictor
  • Deviance compares alternative pricing model specifications and rating factors
  • Relativities convert model coefficients into understandable pricing adjustments
  • Reference categories establish interpretable baseline risks for each factor
  • Multicollinearity checks prevent unstable coefficients and misleading factor effects
  • Technical premium combines expected frequency, severity, expenses and profit margin

Participants can segment insurance portfolios using statistically and commercially meaningful criteria.

  • Segmentation criteria balance predictive value, commercial relevance and fairness
  • Decision trees identify non-linear splits within underwriting and claims data
  • Random forest outputs compared with interpretable tree-based segmentation results
  • Cluster analysis groups policies using similarity in risk characteristics
  • Lift charts rank segments by observed loss or conversion outcomes
  • Segment stability tested across underwriting periods and portfolio cohorts

Participants can use model evidence to support underwriting rules and referral decisions.

  • Underwriting scorecards combine risk factors into consistent referral criteria
  • Acceptance thresholds reflect expected loss, expenses, capacity and target return
  • Rule overrides recorded with rationale, authority level and subsequent performance
  • Risk-adjusted pricing compares technical premium with quoted premium outcomes
  • Adverse selection indicators identify deteriorating mix within new business
  • Underwriter performance analysis separates decision quality from portfolio mix

Participants can identify analytical indicators of fraud, leakage and abnormal claims behaviour.

  • Fraud typologies distinguish opportunistic, organised, provider and internal fraud
  • Red flags combine claim timing, claimant history, repairer and payment patterns
  • Anomaly detection flags unusual claims without requiring confirmed fraud labels
  • Network analysis identifies repeated links among claimants, providers and addresses
  • False-positive costs considered when setting investigation referral thresholds
  • Investigation outcomes feed back into fraud model monitoring datasets

Participants can test predictive model performance and document validation conclusions.

  • Training, validation and test samples prevent overstated model performance
  • Confusion matrices measure classification outcomes at selected decision thresholds
  • Receiver operating characteristic curves assess ranking discrimination for binary outcomes
  • Calibration plots compare predicted probabilities with observed event rates
  • Population stability index detects material changes in input distributions
  • Validation reports record limitations, assumptions, findings and remedial actions

Participants can establish proportionate governance controls for insurance analytical models.

  • Model inventory records purpose, owner, users, inputs and materiality rating
  • Model documentation specifies methodology, assumptions, transformations and known limitations
  • Independent review challenges conceptual soundness, implementation and outcome reasonableness
  • Change control distinguishes parameter updates, redevelopment and emergency corrections
  • Monitoring thresholds trigger investigation, recalibration, replacement or model retirement
  • Approval committees receive concise evidence before material model deployment

Participants can assess reserve estimates using claims development data and uncertainty measures.

  • Case reserves, incurred but not reported, and settlement costs distinguished
  • Chain-ladder method projects ultimate claims from cumulative development patterns
  • Bornhuetter-Ferguson method combines expected loss ratios with reported experience
  • Development factors assessed for volatility, credibility and operational process changes
  • Reserve diagnostics compare actual emergence against prior ultimate projections
  • Reserve ranges communicate uncertainty rather than a single point estimate

Participants can assess concentration and accumulation risk under severe loss scenarios.

  • Accumulation analysis aggregates insured values by peril, zone and event footprint
  • Probable maximum loss estimates inform underwriting limits and reinsurance decisions
  • Return periods distinguish frequent losses from severe low-frequency event scenarios
  • Event loss tables compare gross, net and reinsurance-recovered loss outcomes
  • Exposure geocoding quality tested before geographic accumulation conclusions are drawn
  • Scenario assumptions document hazard, vulnerability, policy terms and recoveries

Participants can evaluate how reinsurance structures affect retained insurance risk.

  • Quota share, surplus, excess-of-loss and aggregate covers compared
  • Attachment points and limits determine ceded and retained loss shares
  • Reinstatement provisions model additional protection after qualifying loss events
  • Net loss distributions quantify risk transfer under alternative treaty structures
  • Counterparty exposure assessed through reinsurer credit quality and recoverable balances
  • Reinsurance optimisation balances premium cost, volatility reduction and capital relief

Participants can connect insurance loss uncertainty with solvency and capital risk measures.

  • Solvency capital requirements link adverse scenarios with available financial resources
  • Own risk and solvency assessment connects strategy, risk profile and capital
  • Stress testing applies plausible shocks to loss, lapse, market and credit assumptions
  • Reverse stress testing identifies scenarios that threaten business viability
  • Correlation assumptions affect diversification benefits within aggregate capital calculations
  • Management actions assessed for timing, feasibility and adverse side effects

Participants can explain how insurance risk analysis informs IFRS 17 reporting and management insight.

  • IFRS 17 measurement components include fulfilment cash flows and contractual service margin
  • Risk adjustment reflects compensation required for non-financial insurance risk
  • Groups of contracts require profitability monitoring and loss-component identification
  • Claims assumptions reconcile actuarial estimates with finance reporting evidence
  • Actual-versus-expected analysis explains movements in insurance service results
  • Risk dashboards connect operational indicators with financial reporting impacts

Participants can communicate model results, uncertainty and recommended actions to decision-makers.

  • Executive risk narratives state decision context, evidence, uncertainty and recommendation
  • Waterfall charts explain movements in loss ratio, reserves and capital
  • Sensitivity tables show material assumptions and corresponding financial effects
  • Model limitations presented plainly without overstating predictive certainty
  • Risk indicators assigned owners, thresholds, reporting frequency and escalation actions
  • Committee papers distinguish technical findings from management decisions required

Participants can plan the controlled implementation and ongoing monitoring of an insurance risk model.

  • Implementation plans define business owner, technical owner, milestones and dependencies
  • Data refresh schedules specify source controls, reconciliations and exception handling
  • Champion-challenger testing compares proposed models against current decision methods
  • Monitoring dashboards track performance, drift, overrides and business outcomes
  • User guidance clarifies permitted uses, prohibited uses and escalation routes
  • Post-implementation reviews confirm benefits, control effectiveness and remediation priorities

Participants can build, review and present a complete insurance risk analysis with model evidence and management actions.

  • Define a portfolio risk question, decision owner and measurable success criteria
  • Prepare policy, claims and exposure data with documented quality controls
  • Build frequency, severity or classification models suited to the stated question
  • Validate outputs using calibration, discrimination, stability and business reasonableness checks
  • Quantify scenario impacts on loss ratio, reserves, capital or reinsurance recoveries
  • Present findings, limitations, controls and implementation recommendations to a review panel

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Insurance risk analysis project template
  2. Predictive model specification document
  3. Data quality and lineage checklist
  4. Model validation report template
  5. Portfolio risk dashboard specification
  6. Risk model implementation plan

Who should attend

  • Insurance Risk Analysts — improve portfolio risk measurement and reporting decisions
  • Underwriting Analysts — price, segment and monitor business using evidence
  • Actuarial Analysts — support reserving, pricing and capital analysis with models
  • Claims Managers — identify loss drivers, leakage and suspicious claim patterns
  • Finance and Solvency Staff — connect loss projections with reserves and capital
  • Insurance Data Analysts — turn operational insurance data into governed analytical outputs

Skills and tools covered

Insurance data preparationPredictive risk modellingClaims analyticsPricing segmentationModel validationReserve uncertainty analysis

Tools and standards

Generalised Linear Models, IFRS 17, Own Risk and Solvency Assessment, Population Stability Index

How the course runs

Training methodology

The course uses short instructor briefings followed by insurance cases, group analysis, guided calculations and model interpretation tasks. Participants work with realistic policy, claims, exposure and payment data structures to frame risk questions, prepare datasets, select methods and assess outputs. Simulations examine underwriting changes, claims deterioration and reserve uncertainty. Peer review sessions test assumptions, challenge conclusions and improve communication for risk committees. Each participant develops an application plan linked to a current portfolio, product line or claims problem.

Requirements and prerequisites

Participants should have working knowledge of insurance products, policy and claims processes, or risk reporting. They should be comfortable reading tables, interpreting percentages and rates, and using spreadsheet formulas for basic analysis. Experience with underwriting, claims, actuarial support, finance, audit, risk or data analysis is useful. Prior exposure to statistics is helpful but not essential; key concepts are introduced before modelling applications. Programming experience, advanced mathematics, actuarial qualification and prior use of specialist statistical software are not required.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

Participants need familiarity with insurance products, policy administration, claims, underwriting, finance or risk reporting. Basic spreadsheet confidence and comfort with numerical data are expected; advanced statistics and programming are not required.

Participants should bring a laptop suitable for spreadsheet-based analysis and note-taking. They are encouraged to bring a non-confidential example of a portfolio, claims, pricing or reporting issue they want to address.

The course is designed for insurance risk, underwriting, claims, actuarial support, finance and analytics professionals. It is particularly useful for staff moving from reporting roles into analytical risk assessment.

This course covers pricing and reserving methods, but places them within a wider risk analysis process. It also addresses data quality, fraud, model validation, governance, capital, scenario analysis and communication with management.

Participants can use the templates and methods to assess a current underwriting, claims, reserving or portfolio risk issue. The capstone structure provides a practical format for documenting evidence, testing assumptions and presenting recommendations.

The first week establishes insurance data, loss modelling, segmentation and underwriting applications. The second week develops validation, governance, reserving, capital, reporting and implementation planning, ending with the capstone presentation.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.