Insurance Underwriting and Risk Assessment Training Course

Duration 5 days 10 modules · 33 contact hours
Level Intermediate Certificate on completion
Who attends Underwriters, Assistant Underwriters and others
Fee from USD 1,100 KSh 95,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-BI-181

Before you join: Participants should have basic familiarity with insurance products, policy documents, claims information or risk-related customer data.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Insurance underwriting depends on disciplined judgement: selecting acceptable risks, setting terms that reflect expected loss, and documenting decisions that can withstand audit, claims scrutiny and regulatory review. Weak risk assessment can produce underpriced business, unsuitable policy terms, adverse selection, claims disputes and concentration exposures that only become visible after losses occur. Underwriters must turn incomplete proposal information, claims history, inspections and external data into clear acceptance, referral, pricing and coverage decisions.

This course develops the practical methods used to assess insurance risks and make defensible underwriting decisions. Participants examine the underwriting cycle, risk appetite, delegated authority, proposal analysis, hazard identification, rating, technical pricing, policy wording, claims feedback and portfolio monitoring. They use frequency-severity thinking, risk matrices, experience rating, loss ratios, claims triangles and exposure aggregation to assess individual risks and understand their effect on the wider book. The course also addresses reinsurance, underwriting governance, fair customer treatment, sanctions indicators and file documentation.

Teaching combines concise instructor briefings with realistic insurance cases, group analysis, underwriting simulations and structured review of risk information. Cases include commercial property, liability, motor and engineering exposures, with decisions on acceptance, terms, deductibles, referrals and renewals. Participants leave with a reusable underwriting risk assessment pack containing a risk scoring model, pricing worksheet, referral memorandum template, coverage review checklist, portfolio monitoring dashboard and personal application plan.

The course suits insurance professionals who already work with policy, claims, broking, risk or customer information and need stronger underwriting judgement. It is particularly useful for personnel moving into underwriting roles, team leaders responsible for underwriting quality, and risk professionals who need to understand how underwriting decisions affect profitability, capital and customer outcomes.

What you will be able to do

  • Assess proposal information using material fact tests, exposure schedules and data-quality controls
  • Identify property, liability, motor, marine and engineering hazards using structured exposure profiles
  • Calculate expected loss and interpret loss ratios, combined ratios and rate adequacy
  • Set technical premiums using burning-cost pricing, rating factors and schedule adjustments
  • Draft policy terms, deductibles, endorsements and subjectivities matched to assessed exposures
  • Analyse claims experience and reinsurance structures when making renewal and acceptance decisions
  • Apply delegated authority, risk appetite and referral controls to underwriting decisions
  • Produce a documented underwriting recommendation supported by evidence, rationale and terms

Benefits of attending

For you

  • Make clearer accept, decline, refer and modify decisions on insurance proposals
  • Justify pricing and terms using documented loss, exposure and rating evidence
  • Recognise material facts, coverage gaps and policy wording issues before binding
  • Use claims experience and portfolio data to improve renewal recommendations
  • Prepare stronger referral memoranda for senior underwriting approval

For your organisation

  • Improve consistency of underwriting decisions across products and underwriting teams
  • Reduce underpricing through structured exposure analysis and rate adequacy checks
  • Strengthen audit evidence for delegated authority, referrals and underwriting overrides
  • Identify concentration, accumulation and deteriorating claims trends earlier
  • Improve policy terms and risk-improvement conditions for higher-risk business

Course modules

10 modules over 5 days

Participants can explain the commercial purpose of underwriting and apply risk appetite and authority boundaries.

  • Underwriting authority, appetite and delegated limits within the operating model
  • Risk selection economics: premium adequacy, expected loss and expense loading
  • Policyholder, insurer and reinsurer roles in the insurance risk transfer chain
  • Adverse selection, moral hazard and information asymmetry in proposal assessment
  • Underwriting cycle effects on pricing discipline and portfolio growth targets
  • File documentation standards supporting consistent, defensible underwriting decisions

Participants can assess proposal information for completeness, materiality, reliability and referral requirements.

  • Proposal form analysis: declared facts, omissions, warranties and representations
  • Material fact tests applied to applicant disclosures and renewal changes
  • Know-your-customer checks, beneficial ownership and sanctions-screening referral triggers
  • Exposure schedules converted into sums insured, values and accumulation data
  • Site surveys, inspections and third-party reports tested for reliability
  • Data quality controls for incomplete, inconsistent or stale underwriting information

Participants can identify key hazards and describe the exposure characteristics that drive underwriting decisions.

  • Property hazards assessed using construction, occupancy, protection and exposure factors
  • Liability exposure evaluated through operations, contracts, products and jurisdictions
  • Motor, marine and engineering risk characteristics compared using exposure profiles
  • Frequency-severity analysis distinguishes attritional losses from catastrophic loss potential
  • Risk-control recommendations linked to preventable causes and underwriting conditions
  • Aggregation risk identified across locations, insured parties and shared dependencies

Participants can use practical quantitative methods to evaluate expected loss and risk acceptability.

  • Expected loss calculated from frequency, severity and exposure assumptions
  • Risk matrices calibrated with probability bands, impact scales and escalation thresholds
  • Experience rating uses credible claims history and exposure-adjusted loss measures
  • Loss ratio, combined ratio and rate adequacy interpreted for underwriting action
  • Scenario analysis tests plausible loss drivers and underwriting stress points
  • Risk scoring models checked for variable relevance, bias and explainability

Participants can develop premiums and policy terms that reflect assessed risk and underwriting objectives.

  • Technical premium components: expected claims, expenses, profit margin and reinsurance cost
  • Burning-cost pricing derived from adjusted losses and earned exposure
  • Rate relativities set using rating factors, credibility and segmentation evidence
  • Deductibles, limits and coinsurance aligned with risk retention objectives
  • Schedule rating adjustments documented against evidence, authority and pricing rules
  • Quote terms tested against target loss ratio and minimum premium

Participants can use claims and reinsurance information to improve acceptance, pricing and renewal decisions.

  • Claims triangles reveal development patterns, reserving uncertainty and emerging deterioration
  • Large-loss reviews connect claims causation with original underwriting assumptions
  • Loss notifications, claims handling and fraud indicators inform renewal decisions
  • Facultative and treaty reinsurance structures alter net underwriting exposure
  • Retention, attachment points and limits mapped to portfolio protection needs
  • Claims feedback loops convert post-loss evidence into revised risk criteria

Participants can review coverage wording and specify conditions that manage non-standard insurance exposures.

  • Policy wording analysed for insuring clauses, exclusions, conditions and definitions
  • Coverage gaps identified by matching declared exposures against policy scope
  • Endorsements drafted to address non-standard hazards without unintended coverage expansion
  • Subjectivities, warranties and risk-improvement conditions tracked before binding
  • Cancellation, non-renewal and mid-term adjustment decisions follow documented triggers
  • Broker communications distinguish quotation assumptions, binding requirements and policy changes

Participants can apply governance and conduct controls to support compliant, fair and auditable underwriting.

  • ISO 31000 principles applied to underwriting risk identification and treatment
  • Risk appetite statements translated into referral thresholds and acceptance rules
  • Delegated authority controls separate underwriting approval, override and audit responsibilities
  • Treating Customers Fairly principles tested against suitability and disclosure decisions
  • Anti-money-laundering and sanctions indicators escalated through defined referral channels
  • Underwriting files evidenced for audit trails, complaints and regulatory review

Participants can monitor portfolio performance and escalate underwriting risks through relevant management information.

  • Portfolio segmentation compares profitability, volatility, concentration and renewal retention
  • Exposure aggregation maps correlated risks by geography, peril and insured group
  • Underwriting dashboards track quote conversion, hit ratio and rate movement
  • Control charts distinguish normal claims variation from adverse portfolio signals
  • Accumulation limits monitored against catastrophe scenarios and reinsurance capacity
  • Management information escalates breaches of appetite, authority and concentration limits

Participants can present a clear underwriting recommendation and plan improvements to their decision process.

  • Underwriting decision trees structure accept, decline, refer and modify outcomes
  • Referral memoranda present exposure, analysis, terms, rationale and recommendation
  • Peer review challenges assumptions, rating evidence and proposed coverage restrictions
  • Renewal strategies combine claims experience, exposure changes and market conditions
  • Negotiation boundaries protect minimum terms while addressing broker requirements
  • Personal application plans define file-quality, pricing and referral improvements

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Underwriting risk assessment template
  2. Technical pricing worksheet
  3. Underwriting referral memorandum template
  4. Policy coverage review checklist
  5. Portfolio monitoring dashboard
  6. Personal underwriting application plan

Who should attend

  • Underwriters — improve risk selection, pricing discipline and documentation quality
  • Assistant Underwriters — build structured methods for assessing proposals and preparing referrals
  • Insurance Brokers — present risk information that supports accurate placement and terms negotiation
  • Claims Professionals — connect claims causation and loss trends with underwriting decisions
  • Insurance Risk Managers — assess underwriting controls, aggregation exposures and portfolio risk
  • Underwriting Team Leaders — strengthen authority controls, review standards and management reporting

Skills and tools covered

Risk selectionTechnical pricingPolicy wording analysisClaims trend analysisUnderwriting governancePortfolio monitoring

Tools and standards

ISO 31000, Risk matrix, Claims triangle, Combined ratio

How the course runs

Training methodology

The course uses short instructor briefings to introduce underwriting methods, followed by insurance cases, small-group analysis, simulations and facilitated decision reviews. Participants examine proposal forms, exposure schedules, claims records, inspection findings and policy wordings to make acceptance, pricing, referral and renewal decisions. Group work compares alternative terms and risk treatments against appetite, authority and profitability criteria. Structured debriefs connect individual-risk decisions with claims outcomes, reinsurance protection and portfolio performance. Each participant completes an application plan for their underwriting responsibilities.

Requirements and prerequisites

Participants should have basic familiarity with insurance products, policy documents, claims information or risk-related customer data. Experience in underwriting, broking, claims, insurance operations, compliance or risk management is useful. The course assumes comfort with percentages, ratios and simple spreadsheet calculations, including premium, claims cost and loss ratio concepts. It does not require actuarial qualifications, advanced statistical modelling, prior technical pricing experience or knowledge of a particular insurance line. Participants should be prepared to review insurance cases and discuss commercial judgement.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

Participants should understand basic insurance concepts such as premium, policy, claim and insured risk. No actuarial qualification or advanced statistical background is required, but comfort with percentages and simple ratios is helpful.

Bring a laptop if possible for reviewing templates and completing course materials. Participants may also bring anonymised examples of proposal forms, underwriting questions or portfolio issues from their work.

The course is designed for underwriters, assistant underwriters, brokers, claims professionals, risk managers and underwriting team leaders. It is most suitable for people with some insurance exposure who need a more structured underwriting approach.

This course focuses on practical underwriting judgement: assessing risk information, setting terms, applying authority and documenting decisions. It uses pricing and claims data as underwriting inputs rather than teaching actuarial reserving, advanced modelling or claims settlement procedures.

Participants can use the risk assessment template, pricing worksheet, coverage checklist and referral memorandum on live or renewal cases. The methods also support file reviews, peer review discussions and management reporting.

Each training day runs from 08:30 to 16:30 and provides approximately 6.5 contact hours. Time is divided between instructor input, insurance cases, group analysis, decision simulations, discussion and application planning across the ten modules.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.