Course overview
Leaders influence workload, team climate, communication norms and the willingness of people to raise concerns early. When these conditions are poorly managed, pressure can become sustained overload, absences may rise, performance conversations become harder, and managers can carry inappropriate responsibility for issues requiring specialist support. Effective leadership health and wellbeing practice combines sound job design, psychologically safe team habits, clear boundaries and appropriate escalation.
This course prepares leaders to identify psychosocial risks, assess demand-capacity gaps, hold supportive conversations and improve team conditions without acting as clinicians. Participants use the HSE Management Standards, Job Demands-Resources model, PERMA model and practical planning tools to address workload, stress, inclusion, remote work and change. They learn how to distinguish normal pressure from warning signs requiring occupational health, employee assistance or clinical referral, while maintaining confidentiality and performance expectations.
Teaching combines concise instructor briefings, sector-based cases, group analysis, conversation simulations and structured application planning. Cases address common challenges such as sustained delivery pressure in a bank, post-incident fatigue in a public service team, change uncertainty in a multinational, and workload strain in an NGO programme office. Participants leave with a personal resilience plan, team wellbeing action plan, psychosocial risk register and templates for workload, conversations and team agreements. The five-day course runs from 08:30 to 16:30 each day, providing approximately 32.5 contact hours, and awards a certificate of completion.
The course is suited to managers who already lead people or projects and need practical ways to protect health, sustain performance and create fairer, safer working conditions.
