Leadership Health and Wellbeing Training Course

Duration 5 days 10 modules · 33 contact hours
Level Intermediate Certificate on completion
Who attends People Managers, Senior Managers and others
Fee from USD 1,100 KSh 95,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-LD-205

Before you join: Participants should have experience leading people, projects or operational work, with responsibility for priorities, performance or team communication.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Leaders influence workload, team climate, communication norms and the willingness of people to raise concerns early. When these conditions are poorly managed, pressure can become sustained overload, absences may rise, performance conversations become harder, and managers can carry inappropriate responsibility for issues requiring specialist support. Effective leadership health and wellbeing practice combines sound job design, psychologically safe team habits, clear boundaries and appropriate escalation.

This course prepares leaders to identify psychosocial risks, assess demand-capacity gaps, hold supportive conversations and improve team conditions without acting as clinicians. Participants use the HSE Management Standards, Job Demands-Resources model, PERMA model and practical planning tools to address workload, stress, inclusion, remote work and change. They learn how to distinguish normal pressure from warning signs requiring occupational health, employee assistance or clinical referral, while maintaining confidentiality and performance expectations.

Teaching combines concise instructor briefings, sector-based cases, group analysis, conversation simulations and structured application planning. Cases address common challenges such as sustained delivery pressure in a bank, post-incident fatigue in a public service team, change uncertainty in a multinational, and workload strain in an NGO programme office. Participants leave with a personal resilience plan, team wellbeing action plan, psychosocial risk register and templates for workload, conversations and team agreements. The five-day course runs from 08:30 to 16:30 each day, providing approximately 32.5 contact hours, and awards a certificate of completion.

The course is suited to managers who already lead people or projects and need practical ways to protect health, sustain performance and create fairer, safer working conditions.

What you will be able to do

  • Assess psychosocial risks using HSE Management Standards and a risk register
  • Diagnose workload and resource gaps using the Job Demands-Resources model
  • Apply stress-management techniques and recovery routines during sustained pressure
  • Conduct supportive wellbeing conversations using OARS and observable behaviour evidence
  • Set boundaries, priorities and escalation paths through structured workload discussions
  • Build psychologically safe team norms for inclusion, challenge and error reporting
  • Plan proportionate support during change, remote work, crises and return-to-work periods
  • Create a measurable team wellbeing action plan using PDCA review cycles

Benefits of attending

For you

  • A practical method for recognising personal overload and early warning signs
  • Greater confidence holding sensitive conversations without diagnosing or overpromising
  • Clear scripts for resetting priorities, deadlines, scope and availability expectations
  • A personal resilience and recovery plan linked to actual work pressures
  • Stronger judgement about when and how to refer concerns for specialist support

For your organisation

  • Earlier identification and control of psychosocial hazards affecting absence and turnover
  • More consistent manager responses to workload strain, stress and wellbeing concerns
  • Improved team communication, psychological safety and issue escalation
  • Better protection of performance through clearer priorities and demand-capacity decisions
  • Documented wellbeing actions, measures and review points for management oversight

Course modules

10 modules over 5 days

Participants can define their wellbeing responsibilities, boundaries and escalation duties as leaders.

  • Leader wellbeing responsibilities, role boundaries, and routes for specialist support
  • HSE Management Standards domains: demands, control, support, relationships, role, change
  • Distinguishing performance pressure, fatigue, burnout risk, and clinical mental-health concerns
  • Psychological safety behaviours: invitation, fallibility, productive response, and inclusion
  • Confidentiality limits, consent, documentation, and escalation under organisational policy
  • Duty-of-care decisions balanced against autonomy, privacy, and operational requirements

Participants can identify personal stress patterns and establish sustainable leadership routines.

  • PERMA domains mapped to individual strengths, stressors, relationships, and meaning
  • Energy audit separating restorative activities, drains, obligations, and recovery windows
  • Values clarification used to identify misalignment and difficult trade-offs
  • Johari Window feedback identifies blind spots affecting leadership presence
  • Personal warning-sign log tracks cognitive, emotional, behavioural, and physical indicators
  • Recovery routines planned around sleep, movement, nutrition, connection, and boundaries

Participants can identify and reduce harmful workload conditions through clearer work design.

  • Job Demands-Resources model distinguishes challenge demands from harmful overload
  • Demand-capacity mapping exposes workload peaks, role ambiguity, and resource gaps
  • RACI analysis clarifies decision rights, escalation paths, and handoffs
  • Work-in-progress limits reduce task switching and invisible coordination work
  • Meeting hygiene removes low-value meetings and protects focused recovery time
  • Renegotiation scripts reset priorities, deadlines, scope, and stakeholder expectations

Participants can use evidence-based techniques to manage stress and maintain sound judgement.

  • Stress appraisal model distinguishes threat responses from manageable challenge responses
  • Autonomic activation signs recognised before judgement, communication, and concentration deteriorate
  • Box breathing and grounding techniques used during acute pressure
  • Cognitive reappraisal tests assumptions, controllable factors, and alternative interpretations
  • Implementation intentions convert predictable stress triggers into prepared responses
  • Referral thresholds identify when occupational health or clinical support is needed

Participants can build practical resilience plans that address individual and workplace factors.

  • Resilience factors assessed across personal capacity, team resources, and job design
  • Psychological flexibility separates difficult thoughts from chosen leadership actions
  • Circle of Control prioritises actions, influence, acceptance, and escalation
  • Boundary-setting scripts protect recovery time without damaging working relationships
  • Micro-recovery practices scheduled between high-demand meetings and decision periods
  • Resilience plans combine preventative habits, support contacts, and contingency actions

Participants can conduct structured, respectful conversations about health, wellbeing and performance.

  • Motivational interviewing micro-skills support respectful wellbeing conversations without diagnosing
  • OARS questions build rapport through open questions, affirmations, reflections, summaries
  • Observable behaviour descriptions replace assumptions about attitude, commitment, or capability
  • Active listening identifies stated needs, unstated concerns, and agreed next steps
  • Supportive challenge addresses performance expectations alongside health-related constraints
  • Conversation records distinguish necessary facts from sensitive personal information

Participants can address wellbeing fairly across different needs, circumstances and working arrangements.

  • Psychosocial risk factors examined through workload, fairness, belonging, and voice
  • Intersectionality prompts consideration of unequal exposure, access, and workplace consequences
  • Reasonable adjustment conversations define functional needs, options, and review dates
  • Flexible-work agreements set availability, workload, communication, and boundary expectations
  • Fair workload allocation tests assumptions using transparent criteria and evidence
  • Team norms prevent exclusion, presenteeism, stigma, and after-hours pressure

Participants can establish team practices that support trust, candour and sustainable performance.

  • Edmondson's psychological safety behaviours applied to meetings, errors, and dissent
  • Team working agreements specify response times, meeting norms, and availability
  • Check-in protocols surface capacity constraints without requiring personal disclosure
  • After-action reviews identify process stressors following incidents, deadlines, or change
  • Recognition practices reinforce effort, contribution, learning, and respectful conduct
  • Conflict repair conversations restore trust after avoidable pressure or harm

Participants can maintain support, communication and operational focus during periods of disruption.

  • Change impact assessment identifies uncertainty, workload shifts, losses, and support needs
  • SCARF model anticipates status, certainty, autonomy, relatedness, and fairness threats
  • Communications cadence combines facts, empathy, listening channels, and decision updates
  • Remote-team routines protect connection, focus, inclusion, and work-home boundaries
  • Crisis leadership triage separates urgent safety issues from operational disruption
  • Return-to-work conversations agree adjustments, confidentiality, monitoring, and review points

Participants can create a measurable wellbeing action plan with ownership and review controls.

  • Psychosocial risk register records hazards, controls, owners, dates, and evidence
  • Leading indicators track workload, absence patterns, overtime, turnover, and sentiment
  • Pulse survey design uses neutral questions, anonymity safeguards, and response thresholds
  • PDCA cycle converts findings into tested wellbeing improvement actions
  • Manager action plan assigns priorities, measures, review dates, and support
  • Stakeholder update distinguishes aggregate trends from confidential individual information

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Personal resilience and recovery plan
  2. Psychosocial risk register template
  3. Demand-capacity mapping worksheet
  4. Supportive wellbeing conversation guide
  5. Team working agreement template
  6. Manager wellbeing action plan

Who should attend

  • People Managers — responsible for workload, performance, team climate and employee support
  • Senior Managers — accountable for healthy operating conditions across functions or departments
  • Project Managers — need to manage delivery pressure, capacity and stakeholder expectations
  • HR Business Partners — support managers with wellbeing, absence and employee-relations issues
  • Team Leaders — set daily priorities, communication norms and escalation routes
  • Health and Safety Managers — contribute to psychosocial risk controls and prevention plans

Skills and tools covered

Psychosocial risk assessmentWorkload designSupportive conversationsStress managementPsychological safetyWellbeing action planning

Tools and standards

HSE Management Standards, Job Demands-Resources model, PERMA model, GROW model

How the course runs

Training methodology

The course uses short instructor briefings to introduce frameworks, followed by realistic case work, group exercises, conversation simulations and individual application planning. Participants assess workload patterns, identify psychosocial hazards, practise supportive manager conversations and make decisions about confidentiality, referral and escalation. Cases can be adapted for public sector, financial services, NGO, corporate and operational teams. Facilitated peer feedback helps participants test language, judgement and action plans against realistic leadership constraints.

Requirements and prerequisites

Participants should have experience leading people, projects or operational work, with responsibility for priorities, performance or team communication. Familiarity with their organisation's HR, occupational health, employee assistance or health and safety arrangements is useful but not essential. Participants should be prepared to discuss workplace scenarios professionally and respect confidentiality. No clinical, counselling, medical, psychology or health and safety qualification is required. The course does not train participants to diagnose mental-health conditions or provide therapeutic support.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

You should have experience leading people, projects or operational work. No clinical, counselling, psychology or health and safety qualification is required.

Bring a current leadership challenge involving workload, team communication, change or wellbeing, without sharing confidential personal details. You may also bring relevant internal policies on absence, employee assistance, occupational health or flexible working.

It is designed for managers, team leaders, project managers, senior managers and HR or health and safety professionals who advise leaders. It is most useful for people who can influence priorities, work design or team norms.

This course focuses on the leader's role in preventing harmful working conditions, having appropriate conversations and referring concerns correctly. It does not train participants to diagnose mental-health conditions or provide therapeutic support.

You will use the tools to assess workload, improve team agreements, prepare wellbeing conversations and track actions. The final application plan can be used with your manager, HR partner or team after the course.

The course runs from 08:30 to 16:30 on each day, with approximately 6.5 contact hours daily. Time is divided between instructor input, case analysis, group exercises, simulations and planning for workplace application.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.