Lean Manufacturing and Quality Improvement Training Course

Duration 5 days 10 modules · 33 contact hours
Level Intermediate Certificate on completion
Who attends Production Managers, Manufacturing Engineers and others
Fee from USD 1,100 KSh 95,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-QP-047

Before you join: Participants should have practical exposure to manufacturing, production, maintenance, quality or operational improvement work.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Manufacturing operations often carry hidden cost through long lead times, unstable schedules, excess inventory, recurring equipment losses, rework and defects discovered too late. Improvement efforts can stall when teams treat symptoms without measuring the process, identifying the constraint or setting clear control methods. Lean manufacturing and quality improvement provide a disciplined way to remove waste, stabilise work and build quality into everyday production management.

This course develops the advanced lean manufacturing techniques expected of supervisors, engineers and improvement professionals responsible for production performance. Participants learn to analyse value streams, calculate takt time, design pull systems, balance work, establish standard work and reduce changeover time. The programme also covers Total Productive Maintenance, Overall Equipment Effectiveness, poka-yoke, jidoka, A3 problem solving, Failure Mode and Effects Analysis, Statistical Process Control and process capability. Participants connect these methods to practical measures for safety, quality, delivery, cost and people.

Instruction combines focused briefings with manufacturing cases, data-based analysis, group assignments, process-improvement simulations and structured planning. Participants work with realistic production scenarios involving assembly, packaging, batch processing and regulated operations. They leave with a documented lean and quality improvement plan for a selected process, supported by a value stream map, loss analysis, control approach and implementation priorities. The course suits organisations seeking measurable reductions in waste, variation, downtime and customer complaints while strengthening daily management discipline.

What you will be able to do

  • Map a production value stream and identify flow, inventory and information constraints
  • Calculate takt time, capacity, OEE and changeover losses from operating data
  • Design pull replenishment systems using Kanban, supermarkets and production levelling
  • Create standard work documents using work combination tables and visual controls
  • Apply poka-yoke, jidoka and control plans to prevent and contain defects
  • Investigate chronic performance losses using A3, Five Whys, Pareto and fishbone analysis
  • Select and interpret control charts, capability indices and reaction plans
  • Build a 90-day lean improvement implementation plan with measures, owners and review routines

Benefits of attending

For you

  • Diagnose production losses using quantified lean and quality measures
  • Lead structured improvement discussions with operators, engineers and managers
  • Produce credible A3 reports supported by process evidence and verified causes
  • Design practical controls that sustain gains after an improvement initiative
  • Strengthen readiness for manufacturing, quality and continuous improvement responsibilities

For your organisation

  • Reduced lead time, work-in-process inventory and avoidable handling
  • Higher equipment availability through visible loss categories and maintenance routines
  • Lower scrap, rework and customer complaints through quality-at-source controls
  • More stable production schedules through pull replenishment and levelling methods
  • Stronger daily management through defined metrics, escalation and follow-up routines

Course modules

10 modules over 5 days

Participants can diagnose production performance using lean principles, process measures and waste categories.

  • Lean thinking, customer value and the eight wastes in production
  • Distinguishing value-added, business-required and non-value-added work within process steps
  • Genchi genbutsu observations that separate facts from assumptions
  • Process capacity, takt time and cycle time relationships
  • Little's Law applied to work-in-process and lead-time diagnosis
  • Cost of poor quality linked to scrap, rework and warranty
  • Lean maturity assessment using observable management and process conditions

Participants can map an end-to-end value stream and define a prioritised future-state design.

  • Current-state value stream maps using material and information flow symbols
  • Customer demand translated into takt time and pitch calculations
  • Process data boxes capturing uptime, changeover, inventory and staffing
  • Lead-time ladders exposing queue time, processing time and delays
  • Information flows mapped from scheduling signals to production release
  • Future-state design using supermarkets, pacemaker processes and continuous flow
  • Kaizen bursts prioritised by impact, effort, ownership and timing

Participants can design flow and pull arrangements matched to demand, product mix and process constraints.

  • Cellular layouts designed around product families and one-piece flow
  • Line balancing with Yamazumi charts, takt compliance and work redistribution
  • Kanban sizing from demand, replenishment lead time and safety factors
  • Supermarket pull systems controlling replenishment between disconnected processes
  • Heijunka boards levelled by volume and product mix
  • CONWIP compared with Kanban for variable product routing
  • Visual controls making abnormalities visible at the point of work

Participants can establish standard work and visual controls that support stable, repeatable production.

  • Standard work combining takt time, sequence and minimum work-in-process
  • Work combination tables balancing manual, walking and machine time
  • Standardised work charts locating operators, machines and safety points
  • Job instruction breakdowns separating major steps, key points and reasons
  • 5S audits covering sort, set, shine, standardise and sustain
  • Visual work instructions controlled through document revision discipline
  • Leader standard work specifying layered audits and escalation routines

Participants can measure equipment losses and define reliability actions that improve productive capacity.

  • Overall Equipment Effectiveness decomposed into availability, performance and quality losses
  • Six big losses classified from downtime and production records
  • Autonomous maintenance routines using cleaning, inspection and lubrication standards
  • Planned maintenance triggers based on failure patterns and criticality
  • Pareto analysis ranking chronic equipment losses by frequency and duration
  • Downtime coding standards separating mechanical, material and operational causes
  • Daily management boards linking OEE trends to countermeasures

Participants can build defect-prevention controls at critical points within a production process.

  • Quality at the source preventing defect handoffs between process steps
  • Poka-yoke devices designed for prevention, detection and shutdown
  • Jidoka and andon escalation rules for abnormal condition response
  • First-piece approval criteria controlling startup and changeover defects
  • Layered process audits verifying control points and reaction plans
  • Failure Mode and Effects Analysis prioritising prevention actions
  • Control plans linking process characteristics, checks, owners and responses

Participants can investigate recurring operational problems and verify corrective actions against evidence.

  • Plan-Do-Check-Act cycles structured around measurable improvement hypotheses
  • A3 reports framing background, current condition, target and analysis
  • Five Whys tested against evidence rather than assumed causation
  • Fishbone diagrams organising potential causes across six manufacturing categories
  • Pareto charts distinguishing vital few from trivial many defect causes
  • Is-Is Not analysis narrowing problem boundaries and comparison conditions
  • Corrective actions verified through effectiveness checks and recurrence controls

Participants can use statistical process control to distinguish common-cause variation from assignable causes.

  • Measurement system analysis assessing repeatability, reproducibility, bias and resolution
  • Variable control charts selected for subgrouped and individual measurements
  • Attribute charts applied to defects, defectives and varying sample sizes
  • Control limits distinguished from specification limits and customer tolerances
  • Process capability calculated using Cp, Cpk, Pp and Ppk indices
  • Out-of-control signals interpreted using Western Electric rules for action
  • Reaction plans defining containment, adjustment, documentation and escalation steps

Participants can analyse changeovers and reduce setup time through SMED principles.

  • SMED analysis separating internal and external changeover activities
  • Changeover observations timed through element-by-element video or direct study
  • External setup preparation staged before equipment stoppage begins
  • Internal tasks converted through quick-release fixtures and preset tooling
  • Parallel operations assigned using safe task sequencing and roles
  • Changeover standards documenting settings, checks, tools and target times
  • Small-lot economics balancing inventory reduction against changeover capacity

Participants can establish governance, measures and implementation priorities for sustained lean improvement.

  • Daily tiered meetings connecting shop-floor abnormalities to management support
  • Visual performance boards tracking safety, quality, delivery and cost
  • SQDCP metrics aligned with operational targets and review cadence
  • Kaizen funnel governance selecting ideas, owners, trials and benefits
  • Leader gemba walks using standard questions and follow-up discipline
  • Benefit tracking separating validated savings from projected improvements
  • Ninety-day implementation plans sequencing pilots, measures, owners and reviews

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Current-state and future-state value stream map templates
  2. OEE loss-tree and downtime coding model
  3. Standard work and layered process audit checklist
  4. A3 problem-solving report template
  5. Statistical process control selection and reaction-plan guide
  6. Ninety-day lean improvement implementation plan

Who should attend

  • Production Managers — responsible for output, delivery performance and operating cost
  • Manufacturing Engineers — designing process flow, capacity and work methods
  • Continuous Improvement Managers — leading structured waste and variation reduction
  • Quality Managers — strengthening defect prevention, process controls and corrective action
  • Maintenance Managers — reducing equipment losses through OEE and TPM routines
  • Operations Supervisors — managing daily performance, standard work and escalation

Skills and tools covered

Value stream mappingPull system designStandard work designOEE loss analysisRoot cause analysisStatistical process control

Tools and standards

Value Stream Mapping (VSM), DMAIC, Statistical Process Control (SPC), Overall Equipment Effectiveness (OEE)

How the course runs

Training methodology

The course uses short instructor briefings to establish methods, followed by manufacturing cases, group analysis and facilitated discussion. Participants interpret production data, construct process maps, identify loss mechanisms and select improvement actions for realistic operational scenarios. Simulations demonstrate the effects of batch size, flow, pull signals, variation and changeover time on delivery performance. Trainers use examples from discrete manufacturing, packaging, process industries and regulated production. Each participant develops an application plan for a process relevant to their role.

Requirements and prerequisites

Participants should have practical exposure to manufacturing, production, maintenance, quality or operational improvement work. They should be comfortable reading basic production data such as output, downtime, scrap, cycle time and inventory figures. Familiarity with basic lean terms, such as waste, 5S or Kaizen, is useful but not essential. No prior Six Sigma certification, advanced statistics, specialist software or engineering degree is required. The course explains calculations and analytical tools step by step, while expecting participants to contribute examples from their own operational context.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

Participants should have practical familiarity with a production, quality, maintenance or operations environment. Prior lean training is useful but not required, and the course does not assume Six Sigma certification or advanced statistical knowledge.

Bring a laptop if possible, along with non-confidential examples of process data, recurring defects, downtime categories or improvement priorities. These materials help participants make their application plan relevant to their workplace.

The course is designed for production managers, supervisors, manufacturing engineers, quality professionals, maintenance leaders and continuous improvement staff. It is especially relevant for people accountable for measurable shop-floor performance.

Basic courses introduce waste identification and workplace organisation. This intermediate programme goes further into value stream design, pull systems, OEE, standard work, SMED, quality-at-source methods, process capability and implementation governance.

Participants can use the templates and analysis methods to examine one selected process, such as a production line, packaging cell or maintenance area. The 90-day plan provides a practical starting point for defining owners, measures, pilots and review points.

Each day runs from 08:30 to 16:30 and provides about 6.5 contact hours. Across the five days, the course moves from lean diagnosis and value streams to flow, equipment, quality, statistical control and sustained implementation.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.