Management Consulting Training Course

Duration 5 days 10 modules · 33 contact hours
Level Intermediate Certificate on completion
Who attends Management Consultant, Internal Consultant and others
Fee from USD 1,100 KSh 95,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-EM-134

Before you join: Participants should have some experience working on projects, analysing business information or advising managers within their function.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Management consultants and internal advisory teams are expected to turn unclear leadership concerns into defensible decisions, practical recommendations and measurable results. This requires more than analytical ability. Practitioners must define the real problem, establish a credible evidence base, manage senior stakeholders, test alternatives, quantify value and communicate conclusions with precision. Weak framing, poorly controlled scope or unsupported recommendations can damage client trust and delay important decisions.

This course teaches the core methods used to deliver consulting assignments from initial discussion through implementation planning. Participants learn to frame decision-focused problems, build MECE issue trees, develop hypotheses, plan workstreams, conduct interviews, analyse data, construct business cases and formulate recommendations. The programme also addresses project governance, consulting ethics, stakeholder management, executive presentations and benefits realisation. Cases reflect assignments common in banks, public agencies, multinationals, NGOs and large corporate functions, including cost reduction, service improvement, operating-model change and strategic growth decisions.

Teaching combines short instructor briefings with case analysis, group-based problem solving, interview simulations, quantitative analysis and executive communication practice. Participants apply consulting tools to a realistic client situation and receive structured feedback on their analysis, recommendation logic and presentation style. Each participant leaves with a reusable consulting toolkit containing project charter, issue-tree, stakeholder, analysis, business-case and implementation-planning templates.

The course is suited to professionals who advise internal or external clients and need a disciplined method for handling ambiguous, high-stakes assignments. It is particularly relevant to consultants, transformation professionals, strategy staff, project leaders and subject-matter experts moving into advisory work.

What you will be able to do

  • Frame ambiguous client concerns as decision-focused consulting problem statements
  • Build MECE issue trees and hypothesis-driven analysis plans
  • Conduct structured stakeholder interviews and document reliable evidence
  • Develop consulting workplans using RACI matrices, risk registers and decision gates
  • Analyse operational, financial and qualitative evidence to identify root causes
  • Construct business cases using NPV, IRR, payback and sensitivity analysis
  • Present recommendations through Pyramid Principle storylines and executive-ready slides
  • Create implementation roadmaps with ownership, benefits measures and change actions

Benefits of attending

For you

  • Structure ambiguous client requests before committing time and resources
  • Conduct interviews that produce decision-relevant evidence rather than anecdotes
  • Build credible recommendations supported by quantified value and explicit assumptions
  • Handle senior challenge questions with clearer logic and stronger supporting evidence
  • Move into consulting, strategy or transformation assignments with practical templates

For your organisation

  • Improves the quality and consistency of internal advisory assignments
  • Reduces rework caused by unclear scope, weak evidence or poorly defined deliverables
  • Produces business cases with transparent assumptions, risks and expected benefits
  • Strengthens executive decision-making through concise, evidence-based recommendations
  • Increases client ownership through clearer implementation and benefits-realisation plans

Course modules

10 modules over 5 days

Participants can explain the consulting engagement lifecycle and apply professional standards to client work.

  • Consulting value chains, firm models, and internal advisory roles
  • Engagement lifecycle from initial client contact through benefits review
  • Independence, confidentiality, conflicts of interest, and informed consent
  • Professional conduct when findings challenge sponsors or established assumptions
  • Roles of partner, manager, consultant, analyst, and client team
  • Consulting economics: utilisation, billable time, write-offs, and project margin

Participants can convert a broad client concern into a structured consulting mandate.

  • Translate sponsor concerns into a decision-focused consulting problem statement
  • Distinguish symptoms, root causes, constraints, and decision rights
  • MECE issue trees structure ambiguous operational and strategic questions
  • Form hypotheses with testable claims, evidence requirements, and implications
  • Scope boundaries using in-scope, out-of-scope, assumptions, and dependencies
  • Draft a project charter covering objectives, deliverables, governance, and risks

Participants can plan and conduct structured research that produces credible consulting evidence.

  • Stakeholder maps identify influence, interests, resistance, and engagement needs
  • Interview guides sequence opening, diagnostic, probing, and closing questions
  • Run semi-structured interviews without leading witnesses or confirming biases
  • Survey design specifies population, sampling frame, response scales, and controls
  • Document evidence through source logs, interview notes, and data dictionaries
  • Apply informed consent and anonymity protocols to sensitive employee evidence

Participants can control consulting delivery through clear workplans, governance and risk management.

  • Build workplans with workstreams, milestones, owners, dependencies, and decision gates
  • Estimate effort using work breakdown structures and activity-based assumptions
  • RACI matrices clarify accountable executives, contributors, consulted groups, and informed parties
  • Risk registers record probability, impact, mitigation owner, and trigger indicators
  • Steering committee packs support timely decisions, escalations, and sponsor alignment
  • Manage scope changes through impact assessment, approvals, and revised baselines

Participants can analyse qualitative and quantitative evidence to identify material performance drivers.

  • Clean raw datasets by resolving duplicates, missing values, and definitions
  • Descriptive statistics expose distributions, outliers, trends, and segment differences
  • Pareto analysis prioritises defect categories, cost drivers, and service failures
  • Process maps trace handoffs, queues, rework, controls, and customer touchpoints
  • Benchmark comparisons normalise scale, geography, product mix, and accounting treatments
  • Triangulate quantitative results with interviews, documents, and operational observation

Participants can quantify the financial implications of recommendations and develop decision-ready business cases.

  • Financial drivers link operational changes to revenue, cost, cash, and capital
  • Construct a business case with baseline, benefits, costs, timing, and risks
  • Calculate NPV, IRR, payback period, and sensitivity scenarios
  • Unit economics isolate contribution margin, fixed-cost absorption, and volume thresholds
  • Scenario analysis tests assumptions against downside, base, and upside cases
  • Benefits registers assign measures, owners, data sources, and review dates

Participants can evaluate alternatives and formulate recommendations that support clear client decisions.

  • Generate options before selecting a preferred course of action
  • Weighted decision matrices compare options against agreed evaluation criteria
  • Cost-benefit analysis distinguishes cashable savings, avoided costs, and nonfinancial effects
  • Prioritisation matrices assess impact, feasibility, urgency, and implementation risk
  • Design recommendations that state action, rationale, owner, timing, and dependencies
  • Stress-test recommendations against stakeholder objections and foreseeable delivery constraints

Participants can present consulting findings in a concise format that enables executive action.

  • Pyramid Principle structures executive messages from answer to supporting evidence
  • Storylines connect findings, implications, recommendations, and decisions required
  • Slide titles state conclusions rather than describe charts or topics
  • Charts select appropriate comparisons, scales, labels, and source citations
  • Executive readouts handle challenge questions without overclaiming certainty
  • Facilitate decision meetings using clear choices, trade-offs, and commitments

Participants can convert recommendations into implementation plans with accountable ownership and measurable benefits.

  • Implementation roadmaps sequence initiatives, workstreams, milestones, and critical dependencies
  • Target operating models define processes, roles, governance, systems, and measures
  • Change impact assessments identify affected groups, behaviours, skills, and barriers
  • Stakeholder communications match messages, channels, timing, and credible senders
  • Benefits realisation tracks adoption, operational metrics, financial outcomes, and corrective actions
  • Transfer knowledge through handover packs, coaching, and client ownership

Participants can apply an end-to-end consulting method to a forthcoming assignment and identify development priorities.

  • Diagnose a client situation using structured problem framing and evidence plans
  • Select analyses proportionate to decision stakes, uncertainty, and available data
  • Integrate findings into a defensible recommendation and implementation sequence
  • Present a concise executive case with assumptions, risks, and decision asks
  • Review personal consulting strengths, development priorities, and feedback evidence
  • Create a 90-day application plan for forthcoming consulting assignments

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Consulting project charter template
  2. MECE issue-tree template
  3. Stakeholder interview guide
  4. Consulting workplan and RACI matrix
  5. Business case and benefits-register model
  6. Implementation roadmap and application plan

Who should attend

  • Management Consultant — build a repeatable method for structuring and delivering client assignments
  • Internal Consultant — provide stronger evidence, recommendations and implementation support to business leaders
  • Strategy Analyst — convert market, operational and financial analysis into executive decisions
  • Transformation Manager — define workstreams, benefits and stakeholder actions for change programmes
  • Project Manager — strengthen diagnostic, governance and recommendation skills for complex initiatives
  • Subject-Matter Expert — move from specialist advice to structured client-facing consulting work

Skills and tools covered

Problem framingStakeholder interviewingConsulting project managementBusiness case developmentExecutive communicationImplementation planning

Tools and standards

MECE, Issue trees, Pyramid Principle, RACI matrix

How the course runs

Training methodology

The course uses short instructor briefings to introduce consulting methods, followed by realistic cases, facilitated group analysis and individual application. Participants frame client problems, build issue trees, assess evidence, prepare business cases and develop recommendations under typical consulting constraints. Interview simulations develop questioning and listening discipline, while executive-readout practice develops concise communication under challenge. Trainers use examples from corporate, public-sector, financial-services and development assignments. Participants finish by preparing an application plan for an upcoming consulting or advisory assignment.

Requirements and prerequisites

Participants should have some experience working on projects, analysing business information or advising managers within their function. They should be comfortable reading basic financial and operational data, participating in meetings with stakeholders and preparing short written or slide-based reports. Prior consulting experience is helpful but not required. The course does not assume an MBA, advanced finance qualification, statistical modelling expertise or prior exposure to formal consulting frameworks. Participants do not need specialist software beyond spreadsheet and presentation tools commonly used at work.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

You should have experience contributing to projects, analysing business information or working with internal stakeholders. Previous consulting experience is useful but not essential, and no MBA or advanced finance qualification is required.

Bring a laptop with spreadsheet and presentation software if possible, plus details of a current or planned advisory assignment. This allows you to relate the methods and templates to a real business issue.

It is designed for external consultants, internal consultants, strategy analysts, transformation managers, project managers and subject-matter experts with advisory responsibilities. It is most suitable for professionals who already work with managers and need a more structured consulting method.

Project management focuses primarily on planning and controlling delivery, while strategy training concentrates on strategic choices. This course addresses the consulting process that connects an ambiguous client question to analysis, recommendations, executive decisions and implementation support.

Participants can use the project charter, issue tree, interview guide, workplan and business-case templates on active assignments. The final application plan identifies a specific opportunity to use the methods within 90 days.

The programme contains ten modules delivered in teaching order, with approximately 6.5 contact hours each day from 08:30 to 16:30. Time is divided between instructor input, case work, group analysis, simulations, discussion and application planning.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.