Pension Benefits and Social Security Training Course

Duration 10 days 20 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends Compensation and Benefits Managers, HR Managers and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-CB-027

Before you join: Participants should have practical experience in HR, payroll, compensation, finance, employee relations or benefits administration.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Pension and social security decisions affect workforce cost, retirement adequacy, employee trust and legal exposure. HR and reward professionals must interpret statutory obligations, administer employer-sponsored plans accurately, explain benefits clearly and identify gaps between policy intent and employee outcomes. These responsibilities become more demanding where employees move between jurisdictions, where pension schemes are changing, or where payroll data and provider records do not agree.

This course examines social security systems, statutory benefits, occupational pensions and voluntary retirement savings from an employer and HR administration perspective. Participants compare defined benefit, defined contribution and hybrid pension designs; calculate core benefit and contribution measures; assess funding, investment, governance and risk issues; and apply IAS 19 concepts when reviewing pension-related financial reporting. The programme also addresses enrolment, vesting, preservation, portability, retirement claims, survivor benefits, disability coverage, communication and vendor oversight.

Teaching combines focused briefings with pension-plan cases, payroll and contribution scenarios, benefit communication reviews, governance simulations and structured peer critique. Participants progressively build a pension and social security management pack using their own organisational context or a supplied multinational employer case. The final capstone requires participants to present an integrated benefits design, administration and governance proposal supported by calculations, controls, communications and implementation priorities.

The course is suited to HR, compensation and benefits, payroll, finance, employee relations and mobility professionals who already work with employee benefits and need stronger technical judgement. It is particularly useful for teams reviewing an existing retirement programme, implementing a new provider arrangement or improving controls over statutory deductions and pension administration.

What you will be able to do

  • Interpret statutory social security obligations using a country benefit-mapping framework
  • Compare defined benefit, defined contribution and hybrid pension plan designs
  • Calculate employee contributions, employer costs, vesting outcomes and projected retirement benefits
  • Assess pension governance, fiduciary duties, provider oversight and control arrangements
  • Apply IAS 19 concepts to distinguish defined contribution and defined benefit accounting impacts
  • Design enrolment, communication and retirement-claim processes for employee benefit programmes
  • Evaluate pension funding, investment, longevity and administration risks using a risk register
  • Produce an integrated pension and social security management proposal for organisational approval

Benefits of attending

For you

  • Greater confidence explaining pension choices, statutory deductions and retirement outcomes
  • Practical skill in reviewing plan rules, provider reports and administration controls
  • Ability to identify pension compliance risks before they become employee disputes
  • Stronger credibility in discussions with trustees, insurers, payroll teams and finance
  • A reusable framework for evaluating retirement benefits during policy or provider changes

For your organisation

  • More accurate social security deductions, remittances and statutory benefit administration
  • Better controlled pension enrolment, contribution, vesting and retirement processes
  • Clearer employee communications that reduce avoidable queries and benefit misunderstandings
  • More informed pension provider oversight, governance reporting and risk escalation
  • Retirement benefit designs better aligned with workforce needs and employer cost limits

Course modules

20 modules over 10 days

Participants can map the components, responsibilities and objectives of a national retirement benefits system.

  • Social protection pillars: assistance, insurance, mandatory savings, voluntary retirement provision
  • State, employer, employee and provider responsibilities within benefit delivery
  • Retirement income adequacy measured through replacement-rate and coverage indicators
  • Mandatory versus supplementary benefits: purpose, eligibility and financing differences
  • Life-course risks addressed by old-age, disability and survivor benefits
  • Country benefit map linking legislation, agencies, employers and payment channels

Participants can translate statutory social security requirements into employer compliance actions.

  • Statutory registration triggers for employers, employees and self-employed workers
  • Contribution bases: pensionable earnings, ceilings, exclusions and salary definitions
  • Employee and employer contribution rates applied to payroll scenarios
  • Remittance calendars, payment references and evidence of statutory settlement
  • Record-retention controls for contribution histories, claims and employee records
  • Compliance calendar built from registration, deduction, payment and reporting deadlines

Participants can determine benefit eligibility using employment status and coverage rules.

  • Employment-status tests distinguishing employees, contractors, agency workers and directors
  • Eligibility rules based on age, earnings, service and work location
  • Probation, part-time and fixed-term treatment within pension participation rules
  • Expatriate coverage assessed through residence, host-country and home-country criteria
  • Seconded employees documented through certificates of coverage and assignment records
  • Exception register recording exclusions, approvals, expiry dates and supporting evidence

Participants can assess defined contribution plan features against workforce and cost objectives.

  • Defined contribution accounts funded through fixed, matched and tiered contributions
  • Automatic enrolment design: opt-out windows, re-enrolment and default membership
  • Contribution matching formulas aligned with participation and affordability objectives
  • Vesting schedules: immediate, graded and cliff vesting design choices
  • Default investment options selected through lifecycle and target-date approaches
  • Plan design scorecard comparing cost, adequacy, inclusion and administration demands

Participants can distinguish pension promises and employer exposures across major plan types.

  • Defined benefit formulas using final salary, career-average and flat-rate methods
  • Accrual rates, pensionable service and normal retirement age calculations
  • Cash balance and guaranteed-return designs positioned between core plan types
  • Early retirement reductions and late-retirement increases applied consistently
  • Indexation approaches: fixed increases, inflation linkage and discretionary awards
  • Benefit promise matrix identifying member entitlement and sponsor risk

Participants can calculate contributions and indicative retirement benefits from plan rules.

  • Pensionable pay reconciled from base salary, allowances, bonuses and commissions
  • Contribution calculations tested against earnings floors, ceilings and rate tiers
  • Compound-growth projections using contributions, investment returns and fee assumptions
  • Replacement-rate estimates compared with retirement income targets and salary history
  • Defined benefit pensions calculated from service, accrual and pensionable earnings
  • Calculation audit trail documenting inputs, assumptions, formulas and approvals

Participants can evaluate pension cost drivers and funding decisions for employer plans.

  • Pay-as-you-go financing compared with funded pension arrangement structures
  • Funding policy defines contribution targets, deficit recovery and sponsor commitments
  • Actuarial valuation inputs: discount rates, mortality, salary growth and turnover
  • Employer cost model separates current service, administration and risk premiums
  • Scenario analysis tests payroll growth, investment returns and demographic change
  • Funding dashboard reports assets, liabilities, contribution sufficiency and recovery actions

Participants can review investment governance arrangements and member investment choices.

  • Strategic asset allocation links return objectives, liquidity needs and risk tolerance
  • Diversification assessed across equities, bonds, property, alternatives and cash
  • Investment policy statement sets objectives, constraints, benchmarks and delegated authority
  • Default fund governance monitors performance, charges and member outcome indicators
  • Environmental, social and governance factors incorporated through stated investment policy
  • Manager review pack compares benchmark returns, fees, mandates and compliance

Participants can establish governance roles, decision rights and oversight controls for pension arrangements.

  • Governance structures define sponsor, trustee, committee, administrator and custodian roles
  • Fiduciary duties require loyalty, prudence, impartiality and documented decision-making
  • Terms of reference specify quorum, delegation, escalation and meeting cadence
  • Conflict-of-interest registers capture declarations, mitigations and recusal decisions
  • Board reporting combines funding, membership, investments, risks and service performance
  • Governance calendar schedules valuations, audits, policy reviews and member communications

Participants can identify, assess and treat major pension administration and funding risks.

  • Risk register categorises compliance, operational, funding, investment and conduct risks
  • Inherent and residual risk ratings use likelihood-impact assessment criteria
  • Segregation of duties separates data changes, payment approval and reconciliation
  • Contribution reconciliations compare payroll deductions, provider receipts and member allocations
  • Key risk indicators flag late remittances, exception volumes and unresolved complaints
  • Control testing records evidence, findings, corrective actions and accountable owners

Participants can design reliable data flows between HR, payroll, pension providers and employees.

  • Employee master data aligns identifiers, dates, pay elements and beneficiary records
  • Joiner, mover and leaver workflows trigger timely pension administration actions
  • Payroll interface specifications define fields, frequencies, validations and error handling
  • Monthly reconciliations resolve differences between payroll, bank, provider and ledger records
  • Service-level agreements set turnaround times, accuracy standards and escalation routes
  • Administration procedure map documents ownership, controls, handoffs and evidence

Participants can manage employee departures and transfers while protecting accrued entitlements.

  • Vesting calculations determine employer contribution ownership after termination events
  • Preservation rules protect accrued benefits until retirement or permitted transfer
  • Transfer values assessed using plan rules, statutory conditions and provider procedures
  • Portability arrangements address job changes, mergers and cross-border assignments
  • Small-balance treatment considers cash-outs, consolidation and administrative cost thresholds
  • Leaver checklist confirms final contributions, options, notices and record updates

Participants can administer retirement and contingent benefit claims through controlled processes.

  • Retirement claims verify age, service, identity, bank details and beneficiary elections
  • Annuity, lump-sum and programmed-withdrawal options compared for income longevity
  • Disability benefit eligibility assessed against medical evidence and scheme definitions
  • Survivor benefit calculations apply spouse, child and nominated-beneficiary provisions
  • Tax withholding and payment reporting incorporated into benefit settlement workflows
  • Claims procedure defines evidence, approvals, payment controls and appeal rights

Participants can identify pension tax and accounting considerations relevant to employer decisions.

  • Tax treatment distinguishes employee contributions, employer contributions and investment income
  • Annual limits and lifetime limits monitored through contribution tracking controls
  • Payroll withholding applies taxable benefit rules and statutory reporting requirements
  • IAS 19 classifies plans as defined contribution or defined benefit
  • Defined benefit accounting recognises service cost, net interest and remeasurements
  • Finance-HR reconciliation aligns pension expense, cash contributions and provider statements

Participants can create accurate and useful pension communications for different employee groups.

  • Audience segmentation distinguishes early-career, mid-career, pre-retirement and mobile employees
  • Plain-language benefit statements explain contributions, balances, vesting and available choices
  • Total reward statements position pension value alongside pay and insured benefits
  • Decision-support communications separate factual information from regulated financial advice
  • Communication testing checks readability, numerical examples and misleading implication risks
  • Annual communication plan sequences enrolment, statements, changes and retirement education

Participants can select, monitor and challenge pension providers using structured performance criteria.

  • Provider selection criteria assess capability, fees, technology, controls and service capacity
  • Request-for-proposal scoring weights mandatory requirements, quality factors and commercial terms
  • Fee schedules analysed for asset charges, administration fees and transaction costs
  • Service reviews examine accuracy, timeliness, complaints and root-cause trends
  • Data-processing agreements define confidentiality, retention, breach notification and audit rights
  • Provider scorecard links contractual standards, performance evidence and remedial actions

Participants can assess social security and pension implications of international employee movement.

  • Totalization agreements coordinate contribution obligations and benefit-credit periods
  • Certificates of coverage evidence temporary exemption from host-country contributions
  • Assignment policy addresses pension continuity, equalisation and employer cost responsibility
  • Host, home and third-country payrolls mapped for social security withholding
  • Permanent establishment and local employment risks considered during assignment planning
  • Cross-border checklist records coverage position, documentation, deadlines and specialist advice

Participants can assess pension implications of organisational change and plan amendments.

  • Due diligence reviews plan documents, funding, liabilities, data quality and disputes
  • Employee transfer protections assessed under applicable labour and pension rules
  • Plan amendments distinguish accrued rights, future service and discretionary benefits
  • Change impact assessment addresses costs, membership, systems, providers and communications
  • Consultation plans identify required notices, representative engagement and decision records
  • Transition plan sequences data migration, payroll changes, communications and post-change controls

Participants can use pension data to monitor participation, cost, adequacy and administration quality.

  • Data dictionary defines pension fields, sources, owners and quality standards
  • Participation rates segmented by grade, age, gender, location and employment type
  • Contribution adequacy analysis compares savings rates with retirement income targets
  • Membership reconciliations identify missing members, duplicate records and inactive accounts
  • Dashboard design combines financial, operational, risk and employee outcome measures
  • Management narrative explains trends, exceptions, decisions and planned corrective actions

Participants can build, review and present a complete pension and social security management proposal.

  • Benefit architecture maps statutory, occupational and voluntary retirement provisions
  • Cost model quantifies contributions, administration charges and funding scenario impacts
  • Compliance calendar assigns statutory filings, remittances, controls and accountable owners
  • Governance model defines committee mandates, fiduciary responsibilities and reporting cadence
  • Risk register prioritises administration, funding, investment and communication exposures
  • Employee communication plan explains enrolment, choices, retirement and claim procedures

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Social security compliance calendar
  2. Pension plan design scorecard
  3. Contribution and benefit calculation model
  4. Pension governance terms-of-reference template
  5. Pension risk and controls register
  6. Integrated pension management proposal

Who should attend

  • Compensation and Benefits Managers — design, administer and review retirement benefit programmes
  • HR Managers — translate statutory and pension requirements into workforce policies
  • Payroll Managers — control deductions, contributions, remittances and statutory reporting
  • HR Business Partners — explain pension choices and workforce implications to leaders
  • Finance and Accounting Professionals — review pension costs, funding and IAS 19 implications
  • Global Mobility Specialists — manage pension continuity and social security coordination

Skills and tools covered

Pension plan designSocial security complianceBenefits cost modellingPension governanceRetirement communicationsProvider oversight

Tools and standards

IAS 19 Employee Benefits, ILO Social Security (Minimum Standards) Convention, 1952 (No. 102), ISSA Guidelines on Good Governance, Investment Policy Statement

How the course runs

Training methodology

The programme uses short technical briefings followed by case analysis, calculation workshops, group discussions, governance simulations and application planning. Participants work with sample plan rules, payroll extracts, contribution schedules, provider reports and employee communications. Cases cover public social insurance, employer pension plans, cross-border employees, retirement claims and funding decisions. Trainers connect methods to participants' jurisdictions while distinguishing generally applicable principles from local legal advice. Each module adds material to a pension and social security management pack reviewed through peer and instructor feedback.

Requirements and prerequisites

Participants should have practical experience in HR, payroll, compensation, finance, employee relations or benefits administration. They should be comfortable reading employment policies, payroll reports and basic financial tables, including percentages and contribution calculations. Familiarity with their own country's social security system or employer pension arrangements is helpful but not essential. The course does not require actuarial training, advanced accounting knowledge, investment-management credentials or prior use of pension-administration software. Participants working outside HR can attend if they have responsibility for workforce costs, payroll compliance, pension governance or retirement-benefit decisions.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

Participants need practical familiarity with HR, payroll, finance or benefits work and should be comfortable with percentages and payroll data. No actuarial, investment-management or advanced accounting background is required.

Participants may bring non-confidential copies of their benefit policy, pension guide, contribution rates, process maps or provider reports. Those without workplace materials can use the supplied multinational employer case.

It suits compensation and benefits managers, HR managers, payroll specialists, finance professionals, mobility teams and employee relations practitioners. It is designed for people with responsibility for retirement benefits rather than employees seeking personal investment advice.

Payroll courses focus primarily on pay processing, taxation and payroll controls, while compensation courses focus on pay structures and reward strategy. This course concentrates on social insurance, pension design, retirement administration, funding, governance and employee outcomes.

Participants build a compliance calendar, contribution model, governance framework, risk register and communication plan during the programme. These materials can be adapted to review an existing pension arrangement or support a planned benefits change.

Each training day runs from 08:30 to 16:30 and provides about 6.5 contact hours. The first part develops statutory, plan design and administration foundations; later modules address governance, funding, provider management, cross-border issues, analytics and the final capstone.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.