Course overview
Purchasing teams are expected to secure supply, control total cost, manage supplier risk and obtain contract terms that protect operational delivery. These demands often conflict: a supplier may offer a low unit price but impose inflexible lead times, weak service remedies or exposure to price changes. Buyers need a disciplined approach to sourcing, supplier evaluation and negotiation rather than relying on price pressure or personal bargaining style.
This course develops practical purchasing and contract negotiation capability for professionals managing goods, services and supplier relationships. Participants examine spend and supply markets, define requirements, select sourcing routes, assess supplier proposals and build negotiation positions. They use the Kraljic Portfolio Matrix, total cost of ownership analysis, BATNA, ZOPA and structured concession planning. The course also addresses contract scope, service levels, pricing, liability, change control, performance management and supplier relationship governance.
Instructor-led sessions combine short briefings with procurement cases, supplier bid comparisons, negotiation simulations and contract clause reviews. Participants work through realistic purchasing situations such as critical spare-parts supply, outsourced facilities services, technology implementation and framework agreements. Each participant leaves with a reusable sourcing and negotiation toolkit, including a supplier evaluation model, negotiation preparation plan and contract management checklist. The course runs for five days, 08:30-16:30, in classrooms in 50+ cities or live online, and includes a certificate of completion.
It is particularly suitable for buyers, category staff, contract managers and operational leaders who contribute to supplier selection or commercial negotiations.