Course overview
Decisions in public services, banking, humanitarian programmes and corporate operations often depend on data that is incomplete, collected through different channels or difficult to interpret. Analysts must combine survey results, administrative records, interview transcripts, field observations and operational metrics without losing the context behind the numbers. This course addresses the practical challenge of producing defensible findings from mixed data sources and communicating them clearly to decision-makers.
Participants use R and Python for data preparation, statistical analysis and reproducible reporting; ODK for structured mobile data collection; NVivo for qualitative coding and thematic analysis; and Power BI for data models, dashboards and decision-focused visualisation. The course covers research questions, sampling, data quality, descriptive and inferential statistics, regression, qualitative coding, mixed-methods integration, dashboard design and analytical reporting. Participants learn when to use each method, how to test assumptions and how to document analytical choices.
Teaching combines short technical briefings, instructor demonstrations, structured case work and guided build sessions using realistic datasets such as customer feedback, service-delivery records, employee surveys and field-monitoring data. Participants progressively develop an end-to-end analysis during the course, from a data collection plan through cleaned datasets, coded evidence, statistical outputs and visual reporting. They leave with reusable scripts, coding structures, quality checks and a completed mixed-methods analysis package.
The course suits professionals who already work with spreadsheets, reports, surveys, programme data or operational datasets and need stronger analytical methods. It is particularly relevant for analysts, monitoring and evaluation staff, researchers, policy teams, business intelligence practitioners and managers responsible for evidence-based decisions.