Sales Analytics Using Power BI Training Course

Duration 5 days 10 modules · 33 contact hours
Level Intermediate Certificate on completion
Who attends Sales Operations Manager, Commercial Analyst and others
Fee from USD 1,100 KSh 95,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-BI-136

Before you join: Participants should be comfortable working with sales, customer or financial data in spreadsheets, CRM systems or reporting tools.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Sales leaders need timely, trusted answers to questions about revenue performance, quota attainment, pipeline coverage, conversion, customer retention and margin. Yet CRM, ERP, target and spreadsheet data often use different definitions, refresh cycles and levels of detail. Reports can look polished while producing inconsistent totals, weak forecasts or misleading comparisons. This course addresses the practical work required to turn sales data into governed Power BI reports that support weekly pipeline reviews, monthly performance meetings and account planning.

Participants build the skills to prepare sales data with Power Query, model it using star-schema principles and write DAX measures for revenue, margin, target attainment, rolling trends, pipeline ageing and conversion rates. The course covers sales scorecards, executive dashboards, drill-through analysis, customer segmentation, territory performance and forecast reporting. It also addresses row-level security, refresh management, report performance and publication controls in the Power BI Service.

Instruction combines short technical briefings with worked sales cases, guided report-building tasks, peer review and structured application planning. Cases use realistic CRM opportunities, invoices, quotas, product hierarchies and territory assignments. Participants leave with a reusable sales analytics blueprint containing a metric dictionary, data-model design, core DAX measure set, dashboard wireframe, governance checklist and implementation plan for a priority reporting need.

The course suits sales operations, commercial finance, business intelligence and data professionals who already work with sales data and need to build reliable self-service reporting for managers and commercial teams.

What you will be able to do

  • Define a governed sales metrics dictionary covering revenue, pipeline, quota, margin and conversion measures
  • Prepare CRM, ERP and target data using Power Query profiling, transformations and query dependencies
  • Model sales datasets using star schemas, relationship design and date-table conventions
  • Create DAX measures for sales performance, target attainment, time comparisons and pipeline analysis
  • Build decision-focused Power BI dashboards using scorecards, drill-through and diagnostic visuals
  • Analyse customer, product, territory and salesperson performance using segmentation and variance methods
  • Apply row-level security, refresh controls and publication checks for governed report distribution
  • Produce a sales analytics implementation plan with report priorities, owners and adoption measures

Benefits of attending

For you

  • Build sales dashboards that reconcile commercial and finance reporting definitions
  • Write reusable DAX measures for quota attainment, pipeline coverage and rolling trends
  • Diagnose performance variance by territory, account, product and sales representative
  • Present evidence-based sales insights during pipeline and forecast review meetings
  • Create governed reports suitable for publication through Power BI Service

For your organisation

  • Reduce conflicting sales totals across CRM, ERP, finance and spreadsheet reports
  • Improve visibility of quota risk, pipeline gaps and forecast assumptions
  • Standardise commercial metrics through documented definitions and reusable measures
  • Provide managers with controlled drill-down from executive scorecards to account detail
  • Reduce manual report preparation through refreshable Power BI datasets and reports

Course modules

10 modules over 5 days

Participants can translate sales management questions into defined metrics, data requirements and report specifications.

  • Sales decision questions translated into measurable Power BI report requirements
  • Revenue, bookings, billings and pipeline definitions reconciled with finance
  • Grain, dimensions and facts identified before modelling sales data
  • Star schema relationships mapped for accounts, products, territories and dates
  • Date table requirements established for fiscal calendars and period comparisons
  • Source-system data quality risks documented using a sales metrics dictionary

Participants can clean, combine and document sales data sources using Power Query transformations.

  • Power Query import modes selected for files, databases and cloud sources
  • Applied Steps used to profile nulls, duplicates and invalid values
  • Merge and append operations combine CRM, ERP and target datasets
  • Unpivot transformations reshape monthly targets into analysis-ready fact tables
  • Parameters and data-source settings support controlled refresh across environments
  • Query folding assessed to prevent unnecessary load-time performance losses

Participants can build an efficient Power BI data model for sales, target and pipeline reporting.

  • Fact and dimension tables separated using Kimball dimensional modelling principles
  • One-to-many relationships configured with correct filter direction and cardinality
  • Role-playing date relationships managed for order, invoice and close dates
  • Inactive date relationships activated within DAX measures using USERELATIONSHIP function
  • Bridge tables resolve many-to-many account ownership and territory assignments
  • Model view documentation records table purpose, keys and refresh dependencies
  • Hide technical columns and create display folders for report authors

Participants can create tested DAX measures for core sales and commercial performance indicators.

  • Explicit measures created for revenue, units, margin and average selling price
  • Row context and filter context distinguished when writing DAX calculations
  • CALCULATE modifies filters for qualified pipeline and territory comparisons
  • DIVIDE and COALESCE handle zero denominators and missing sales values
  • DAX variables improve measure readability, testing and subsequent maintenance
  • Measure branching separates base metrics from derived commercial indicators
  • Format strings align currencies, percentages and units with reporting conventions

Participants can analyse sales trends, period comparisons and pipeline timing using DAX time intelligence.

  • Calendar table marked correctly to support DAX time-intelligence functions
  • Year-to-date, quarter-to-date and month-to-date sales measures calculated
  • Prior-period comparisons built with DATEADD and SAMEPERIODLASTYEAR
  • Rolling 12-month revenue trends calculated using DATESINPERIOD and explicit measures
  • Fiscal-year logic applied where reporting calendars differ from calendar years
  • New, retained, lost and reactivated customers classified from transaction history
  • Pipeline ageing calculated from stage-entry dates and expected close dates

Participants can design sales dashboards that move from performance signals to actionable diagnosis.

  • Visual selection matched to sales questions, audience and decision cadence
  • Executive scorecards combine target attainment, variance and trend indicators
  • Waterfall charts explain revenue movement between comparable reporting periods
  • Decomposition trees investigate variance by region, product and sales channel
  • Scatter charts identify account concentration, margin patterns and outliers
  • Drill-through pages provide account-level detail without duplicating report pages
  • Report layouts apply visual hierarchy, alignment and accessible colour contrast

Participants can report quota progress, pipeline quality, conversion and forecast risk accurately.

  • Target tables modelled by seller, territory, product and reporting period
  • Attainment measures compare actuals against prorated quotas and targets
  • Weighted pipeline calculated from opportunity value and stage probability
  • Sales funnel conversion rates calculated between defined CRM stages
  • Forecast categories separated from pipeline stages to prevent misleading totals
  • Coverage ratios compare pipeline value with remaining quota requirements
  • Win rate analysed by segment, source, product and sales representative

Participants can identify commercial drivers and performance risks across customers, products and territories.

  • Pareto analysis identifies accounts contributing the largest share of revenue
  • RFM scores segment customers by recency, frequency and monetary value
  • Customer cohort tables track retention following first purchase periods
  • Product mix analysis compares attach rates and cross-sell opportunities
  • Discount-to-margin analysis highlights commercially unsustainable deal patterns
  • Territory performance separates opportunity volume from conversion and value
  • Decomposition paths test drivers behind declining sales or margin

Participants can publish, secure and maintain sales reports for controlled business use.

  • Workspaces, apps and audiences organised for controlled report distribution
  • Row-level security roles restrict data by territory, manager or account
  • Scheduled refresh configured with gateway requirements and refresh failure alerts
  • Data lineage reviewed before publishing dependent datasets and reports
  • Endorsement, sensitivity labels and access permissions support governed reuse
  • Performance Analyzer identifies slow visuals, queries and DAX measures
  • Publication checklist validates filters, totals, security and mobile layouts

Participants can plan a practical sales reporting improvement with clear ownership and decision use.

  • Sales dashboard requirements prioritised using stakeholder questions and decision frequency
  • Report pages sequenced from executive performance signals to diagnostic detail
  • Metric definitions reconciled with sales operations and finance owners
  • Insight statements distinguish observed variance, likely driver and required action
  • Commentary templates connect dashboard findings to forecast and pipeline reviews
  • Refresh ownership, exception handling and adoption measures assigned to report roles
  • Personal application plan schedules first report improvements after course completion

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Sales metrics dictionary template
  2. Star-schema sales data-model blueprint
  3. Core sales DAX measure library
  4. Executive sales dashboard wireframe
  5. Power BI publication and security checklist
  6. Sales analytics implementation plan

Who should attend

  • Sales Operations Manager — needs consistent pipeline, quota and territory reporting
  • Commercial Analyst — needs to convert sales data into actionable performance analysis
  • Business Intelligence Analyst — needs to build governed Power BI sales reports
  • Commercial Finance Analyst — needs aligned revenue, margin and forecast measures
  • CRM Administrator — needs to prepare reliable opportunity and account data for reporting
  • Sales Manager — needs to interpret dashboards and challenge performance drivers

Skills and tools covered

Sales data modellingDAX measure designPipeline analyticsDashboard designPower Query transformationsReport governance

Tools and standards

Power BI Desktop, Power BI Service, Power Query, DAX

How the course runs

Training methodology

The course uses short instructor briefings followed by structured work on realistic sales datasets. Participants prepare CRM, invoice, target and territory data; construct models and DAX measures; and review dashboard choices against specific management questions. Group discussions examine common reporting failures, including mismatched definitions, incorrect relationships and misleading pipeline totals. Trainers use case work, guided build sessions, peer critique and application planning. Each participant maps the methods to a current sales reporting requirement and identifies practical next steps.

Requirements and prerequisites

Participants should be comfortable working with sales, customer or financial data in spreadsheets, CRM systems or reporting tools. They should understand common commercial terms such as revenue, gross margin, quota, pipeline, opportunity stage and forecast. Prior experience creating basic Power BI reports is useful, including importing data and selecting visuals. The course assumes no prior DAX, Power Query M or data-modelling expertise; these are taught from first principles at an intermediate professional pace. Programming, database administration and advanced statistical knowledge are not required.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

You should be able to work with data in spreadsheets or business systems and understand basic sales terminology. Familiarity with importing data or making simple visuals in Power BI is useful, but prior DAX and Power Query expertise are not required.

Bring a laptop capable of running Power BI Desktop, plus access to any approved practice files your employer permits you to use. Trainers provide course datasets, and you should not bring confidential customer or employee data unless your organisation has authorised its use.

The course is designed for sales operations staff, commercial analysts, BI analysts, CRM administrators, commercial finance professionals and sales managers. It is most useful for people responsible for sales reporting, pipeline reviews, quota tracking or forecast analysis.

General Power BI courses focus on broad reporting features and generic datasets. This course uses commercial reporting patterns such as quota attainment, weighted pipeline, funnel conversion, territory performance, retention and margin analysis.

You can use the metric dictionary, model blueprint and DAX measure patterns to improve an existing sales report or specify a new one. The implementation plan helps identify the first report, data owners, refresh requirements, security roles and measures of report adoption.

Training runs from 08:30 to 16:30 each day, providing about 6.5 contact hours daily. The ten modules progress from requirements and data preparation through DAX, dashboards, commercial analysis, governance and application planning.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.