Tableau Business Intelligence Training Course

Duration 5 days 10 modules · 33 contact hours
Level Intermediate Certificate on completion
Who attends Business Intelligence Analyst, Data Analyst and others
Fee from USD 1,100 KSh 95,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-BI-197

Before you join: Participants should be comfortable using spreadsheets, working with tables of data and interpreting basic business measures such as totals, percentages, dates and averages.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Business intelligence teams often hold reliable data but struggle to turn it into reports that decision-makers can interpret quickly. Static spreadsheets, inconsistent definitions, slow refresh cycles and poorly designed dashboards can obscure operational issues in sales, finance, service delivery, risk and programme performance. Tableau provides a visual analysis environment for connecting data, defining metrics, exploring patterns and publishing governed dashboards for business users.

This course teaches participants to build Tableau workbooks from source data through to published dashboards. Participants connect files and databases, prepare data, model relationships, create calculated fields, use level of detail expressions, and apply table calculations. They select chart types based on analytical purpose, design dashboards with filters and actions, map geographic data, use forecasting and clustering features, and apply practical performance, security and governance controls. The emphasis is on making analysis accurate, readable and suitable for recurring management decisions.

Teaching combines short instructor briefings with guided demonstrations, case-based workbook development, peer review and structured group analysis. Cases can be adapted for banking, public services, NGOs, retail, telecommunications, manufacturing or corporate functions. Participants work through the decisions behind a useful dashboard: the audience, business question, data grain, metric definition, visual design and publication route. They leave with a reusable Tableau dashboard specification, calculation library, data preparation checklist and dashboard quality-review checklist.

The course is designed for analysts and business professionals who already work with data and need to produce decision-ready visual analysis. It is particularly suitable where teams are moving from spreadsheet reporting to governed self-service business intelligence.

What you will be able to do

  • Connect Tableau to files, databases and published data sources using appropriate connection settings
  • Prepare and validate source data with Tableau Prep Builder and Tableau data source tools
  • Model related tables using relationships, joins, unions and data-grain analysis
  • Create calculated fields, parameters, level of detail expressions and table calculations
  • Select chart types and visual encodings for comparison, distribution, trend and composition analysis
  • Build interactive dashboards using filters, actions, device layouts and user-focused design rules
  • Publish governed Tableau content with permissions, refresh schedules, certification and performance controls
  • Produce a dashboard specification and implementation plan for a defined business decision

Benefits of attending

For you

  • Build Tableau dashboards suitable for stakeholder review and routine reporting
  • Translate business questions into metrics, data requirements and visual analysis
  • Diagnose calculation, data-grain and filter errors before publication
  • Create interactive reports that reduce manual spreadsheet consolidation
  • Present findings with clearer visual evidence and documented metric definitions

For your organisation

  • Shorten production time for recurring management and operational reports
  • Improve consistency of KPIs through documented calculations and certified data sources
  • Reduce reporting errors caused by spreadsheet copying and uncontrolled extracts
  • Give managers filtered access to timely operational, financial and programme information
  • Apply practical permission, refresh and performance controls to published Tableau content

Course modules

10 modules over 5 days

Participants can structure a Tableau analysis from business question to published dashboard.

  • Tableau project workflow from business question to governed published dashboard
  • Audience, decision, metric and refresh requirements captured in a dashboard brief
  • Dimensions, measures, discrete fields and continuous fields distinguished accurately
  • Tableau worksheets, dashboards, stories and data sources used for distinct purposes
  • Data grain assessed before combining operational and summary-level records
  • Metadata inspection identifies field types, nulls, aliases and default aggregations

Participants can connect, prepare and validate data for Tableau analysis.

  • Live connections and extracts selected against freshness, scale and access requirements
  • Files, relational databases and published sources connected through Tableau connectors
  • Tableau Prep Builder cleans fields, splits values and standardises categories
  • Pivoting, unions and field renaming reshape operational files for analysis
  • Data Interpreter handles irregular spreadsheet headers, notes and merged cells
  • Null values, duplicates and invalid dates assessed using profiling views
  • Extract refresh settings documented with source ownership and failure escalation

Participants can create Tableau data models that preserve correct business logic.

  • Relationships preserve separate table grain until fields are queried together
  • Physical joins selected using join clauses and expected record retention
  • Unioned monthly files aligned through consistent schemas and field definitions
  • Referential integrity checks expose unmatched keys and duplicate business entities
  • Star-schema concepts distinguish fact tables, dimensions and conformed dimensions
  • Row-level validation reconciles Tableau totals against approved source reports
  • Data-quality rules recorded for missing values, outliers and late-arriving records

Participants can create reliable Tableau calculations for common business metrics.

  • Calculated fields apply arithmetic, conditional logic, date functions and string functions
  • Aggregation rules distinguish SUM, AVG, COUNTD and non-additive business measures
  • Parameters support scenario assumptions, metric selection and user-controlled thresholds
  • FIXED level of detail expressions calculate stable customer and period metrics
  • INCLUDE and EXCLUDE expressions alter dimensionality within worksheet calculations
  • Table calculations compute running totals, moving averages and period comparisons
  • Order of operations explains interactions among filters, LOD expressions and calculations

Participants can select and format Tableau views that communicate analytical findings accurately.

  • Analytical questions classified as comparison, distribution, composition, relationship or trend
  • Bar charts compare ranked categories using sorted values and zero baselines
  • Line charts show time-series patterns with appropriate date granularity
  • Scatter plots test relationships, outliers and segment-level performance differences
  • Reference lines, bands and distributions provide targets and statistical context
  • Colour, position, size and labels applied using perceptual accuracy principles
  • Accessibility checks assess contrast, colour dependence, labels and explanatory text

Participants can build interactive dashboards that support focused user decisions.

  • Dashboard wireframes define audience tasks, primary metrics and information hierarchy
  • Tiled and floating containers control alignment, spacing and responsive layout
  • Quick filters, parameter controls and context filters manage user exploration
  • Filter actions, highlight actions and URL actions connect related analytical views
  • Viz in Tooltip adds detail without overcrowding the primary dashboard
  • Device Designer creates layouts for desktop, tablet and mobile viewing
  • Dashboard titles, annotations and captions document interpretation and source context

Participants can apply Tableau mapping and analytical features to investigate patterns.

  • Geographic roles assign locations, administrative areas and postal-code fields correctly
  • Symbol maps and filled maps selected according to geographic data type
  • Custom geocoding resolves organisational territories and nonstandard location identifiers
  • Dual-axis maps combine rates, volumes and geographic reference information
  • Trend lines assess linear relationships and explain model assumptions visually
  • Forecasting uses exponential smoothing with seasonality and prediction intervals
  • Clustering groups records using selected measures and interpretable segment labels

Participants can publish Tableau content with appropriate access and governance controls.

  • Tableau Cloud and Tableau Server roles determine authoring and viewing permissions
  • Projects, workbooks and data sources organised through agreed content structures
  • Certified data sources signal approved fields, definitions and accountable owners
  • Row-level security restricts records using user filters and entitlement tables
  • Permissions tested for workbook access, downloads, subscriptions and data visibility
  • Refresh schedules, extract failures and subscriptions monitored through administrative views
  • Data-source documentation records lineage, refresh frequency, owners and permitted use

Participants can diagnose slow Tableau workbooks and apply quality-assurance controls.

  • Performance Recording identifies slow queries, layout rendering and calculation bottlenecks
  • Extracts, aggregation and data-source filters reduce unnecessary query workload
  • Context filters used selectively when dependent filters require performance improvement
  • Workbook design limits mark counts, excessive sheets and redundant quick filters
  • Calculation review removes repeated logic and expensive string-level operations
  • Dashboard QA checks metric accuracy, interactions, accessibility and device layouts
  • Release checklists confirm owners, permissions, refreshes and stakeholder sign-off

Participants can plan a controlled Tableau dashboard delivery for a business reporting need.

  • Dashboard requirements translated into user stories, acceptance criteria and metric definitions
  • Source-system owners, data stewards and report consumers assigned accountable responsibilities
  • Publication decisions compare sandbox, test and production Tableau environments
  • Change-control requests assess calculation impact, audience need and maintenance cost
  • Usage metrics identify unused content, popular views and adoption barriers
  • Stakeholder feedback converted into prioritised dashboard improvement actions
  • Personal application plans identify a reporting process for immediate redesign

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Tableau dashboard specification template
  2. Calculated field and LOD expression library
  3. Data preparation and validation checklist
  4. Dashboard visual-design review checklist
  5. Tableau publication governance checklist
  6. Business intelligence application plan

Who should attend

  • Business Intelligence Analyst — needs to build governed dashboards from operational and analytical data
  • Data Analyst — needs stronger visual analysis, calculations and stakeholder-ready reporting
  • Reporting Analyst — needs to replace recurring spreadsheet packs with interactive Tableau dashboards
  • Finance Analyst — needs to analyse budgets, actuals, forecasts and management performance measures
  • Operations Manager — needs self-service views of service levels, capacity and process performance
  • Programme Monitoring Officer — needs to communicate outcomes, indicators and geographic trends clearly

Skills and tools covered

Tableau data preparationVisual analytics designCalculated field developmentDashboard interaction designData source governancePerformance optimisation

Tools and standards

Tableau Desktop, Tableau Prep Builder, Tableau Cloud, Tableau Server

How the course runs

Training methodology

The course uses short briefings followed by instructor demonstrations and structured workbook-building tasks. Participants work with realistic sales, service, finance and programme datasets to make data-model, calculation and visual-design decisions. Small-group reviews test whether a dashboard answers the stated business question without misleading the reader. Guided simulations cover stakeholder requests, data-quality issues and publication choices. Each participant develops an application plan for a reporting process or dashboard they can improve after the course.

Requirements and prerequisites

Participants should be comfortable using spreadsheets, working with tables of data and interpreting basic business measures such as totals, percentages, dates and averages. Experience with Tableau is helpful but not required; the course starts with the Tableau interface and core workflow before moving to intermediate calculations and dashboard design. Participants should understand the business context of at least one reporting process they support. SQL, Python, R, advanced statistics, data engineering and prior dashboard-building experience are not required.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

You should be comfortable working with spreadsheet data and basic business measures. Prior Tableau experience is useful but not required; SQL, Python, R and advanced statistics are not required.

Bring a laptop able to run Tableau Desktop and, where permitted, a non-sensitive example of a report or dashboard you want to improve. Course datasets and installation guidance are provided before the programme.

It is intended for analysts, reporting specialists, finance professionals, operations managers and programme staff who need to turn data into decision-ready visual reporting. It suits people moving beyond basic Tableau views into calculations, dashboard design and governed publication.

This course focuses specifically on Tableau's data connection, calculation, visualisation, dashboard and publication capabilities. It teaches business intelligence delivery rather than programming, machine learning or a different reporting platform.

Participants can use the dashboard specification, calculation library and quality checklists to redesign a recurring report or create a new Tableau dashboard. The application plan identifies a reporting process, stakeholders, source data and next actions.

The five days contain approximately 32.5 contact hours, with ten modules of roughly three hours plus transitions, review and application planning. Time is divided between demonstrations, guided workbook development, case analysis, peer review and discussion.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.