Talent Resourcing and Management Training Course

Duration 5 days 10 modules · 33 contact hours
Level Intermediate Certificate on completion
Who attends HR Business Partners, Talent Acquisition Managers and others
Fee from USD 1,100 KSh 95,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-TPM-051

Before you join: Participants should have practical experience of HR, recruitment, line management or people development, and should understand basic organisational structures, job roles and performance expectations.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Poor resourcing decisions create persistent vacancies, weak appointments, avoidable turnover and fragile succession cover. HR teams must balance current hiring demand with longer-term capability needs while maintaining fair, evidence-based processes. This requires more than filling requisitions: it requires workforce planning, role clarity, targeted sourcing, sound selection, onboarding, internal mobility and disciplined talent reviews.

This course develops practical methods for designing and managing an integrated resourcing and talent management system. Participants learn to translate business plans into workforce demand, create job and person specifications, select sourcing channels, run structured selection processes and measure recruitment performance. They also examine talent philosophy, performance and potential assessment, nine-box talent reviews, succession planning, development planning and retention risk management. Attention is given to candidate experience, internal mobility, inclusion, data quality and governance.

Teaching combines focused instructor briefings with case work, facilitated group analysis, recruitment and talent-review simulations, and application planning. Participants work with realistic situations such as scaling a banking operations function, filling technical roles in a regulated utility, and building succession cover for public-sector leadership posts. Each participant leaves with a practical resourcing and talent management toolkit, including templates for workforce planning, selection, recruitment metrics, talent review and implementation planning. The course is delivered over five days, 08:30-16:30, in classrooms across 50+ cities or live online, with approximately 6.5 contact hours each day. Participants receive a certificate of completion.

The course is suited to HR professionals and people managers responsible for attracting, selecting, developing and retaining staff. It is particularly relevant where recruitment activity, performance management and succession processes need stronger connection to business priorities.

What you will be able to do

  • Build a scenario-based workforce plan using demand, supply, attrition and capacity assumptions
  • Create job profiles and person specifications using job analysis and competency evidence
  • Design a sourcing strategy using candidate personas, talent pools and channel performance data
  • Apply structured interviews, work samples and selection matrices to make defensible hiring decisions
  • Measure recruitment performance through funnel analysis, quality-of-hire measures and candidate experience metrics
  • Run a talent review using performance, potential, criticality and retention-risk evidence
  • Develop succession slates and targeted development plans for critical roles
  • Produce a resourcing and talent management implementation roadmap with governance and success measures

Benefits of attending

For you

  • Make clearer recommendations on hiring demand, role priorities and sourcing choices
  • Run more consistent interviews and selection decisions using documented evidence
  • Use recruitment metrics to diagnose bottlenecks and justify process improvements
  • Contribute credibly to talent reviews, calibration discussions and succession decisions
  • Build a practical action plan for improving resourcing and talent processes

For your organisation

  • Improved alignment between workforce demand, budgets and business priorities
  • More defensible hiring decisions with clearer evidence and reduced inconsistency
  • Reduced recruitment delays through better funnel management and service-level control
  • Stronger internal mobility and succession coverage for critical roles
  • Better talent data for workforce, retention and development decisions

Course modules

10 modules over 5 days

Participants can translate business requirements into a practical workforce plan and resourcing strategy.

  • Business strategy translated into demand, capability and capacity assumptions
  • Workforce segmentation using value, scarcity and supply risk criteria
  • Build-buy-borrow-bot choices matched to workforce planning scenarios
  • Headcount budgets reconciled with vacancy, attrition and productivity forecasts
  • Scenario planning tests hiring responses to growth, contraction and transformation
  • Workforce plan governance, ownership, review cadence and decision triggers

Participants can define role requirements that support fair recruitment and effective performance management.

  • Job analysis distinguishes tasks, accountabilities, skills, behaviours and outputs
  • Create job descriptions using purpose, accountabilities, measures and interfaces
  • Person specifications separate essential criteria from trainable or desirable requirements
  • Competency frameworks define observable behaviours at appropriate proficiency levels
  • Role profiles aligned with job evaluation, grade architecture and pay ranges
  • Bias checks remove exclusionary language and unjustified selection criteria

Participants can select and manage sourcing approaches for different talent segments and roles.

  • Recruitment marketing articulates employee value proposition evidence and audience messages
  • Channel strategy compares internal mobility, referrals, agencies, campuses and direct sourcing
  • Talent pools segmented by role family, readiness, location and consent
  • Candidate personas identify motivators, barriers, media habits and decision criteria
  • Source-of-hire metrics connect channels with quality, cost and retention
  • Supplier briefs set service levels, diversity expectations, fees and data rules

Participants can design selection processes that produce reliable evidence and documented decisions.

  • Structured interviews use job-related questions, anchored ratings and consistent probing
  • Selection matrices weight essential criteria before evidence is reviewed
  • Work samples replicate critical tasks and define scoring evidence
  • Assessment centres combine simulations, trained assessors and standardised observations
  • Adverse impact analysis tests selection rates across protected groups
  • Documented decisions meet data protection, record retention and audit requirements

Participants can improve the candidate journey while controlling recruitment workflow and decision quality.

  • Candidate journey maps identify friction from application through offer acceptance
  • Service-level agreements define response times, handoffs and escalation routes
  • Offer management balances internal equity, market evidence and approval controls
  • Realistic job previews reduce early exits and unmet expectations
  • Recruitment dashboards track time-to-fill, quality-of-hire, cost-per-hire, conversion and candidate experience
  • Funnel analysis isolates bottlenecks by source, stage, demographic and role

Participants can design entry, mobility and redeployment processes that improve retention and productivity.

  • Preboarding plans coordinate contracts, equipment, access, managers and communications
  • 30-60-90 day plans set early deliverables, relationships and learning priorities
  • Onboarding measures assess time-to-productivity, belonging, turnover and manager readiness
  • Internal talent marketplaces match skills, aspirations, projects and vacancies
  • Career conversations document interests, strengths, mobility constraints and development actions
  • Redeployment pathways retain critical knowledge during restructuring and technology change

Participants can distinguish performance, potential and criticality when making talent decisions.

  • Talent philosophy distinguishes performance, potential, criticality and retention risk
  • Performance management cycles connect objectives, feedback, reviews and development
  • SMART objectives convert strategic priorities into measurable individual commitments
  • Calibration meetings improve rating consistency through evidence and challenge
  • Nine-box grids combine performance evidence with future potential indicators
  • Ethical safeguards prevent labelling, favoritism and unsupported talent decisions

Participants can identify critical-role risks and build practical successor development plans.

  • Critical role analysis identifies impact, scarcity, vacancy risk and successor requirements
  • Succession slates distinguish ready-now, ready-soon and emerging successor categories
  • Talent review agendas test evidence, challenge bias and agree actions
  • Development plans combine stretch assignments, mentoring, coaching and formal learning
  • Bench-strength metrics show coverage, readiness, diversity and development progress
  • Retention plans target flight-risk drivers without making unmanageable promises

Participants can use consistent people data to assess recruitment and talent management effectiveness.

  • Data dictionaries define consistent fields, formulas, ownership and quality checks
  • Recruitment KPIs separate efficiency, effectiveness, experience, equity and risk
  • Quality-of-hire measures combine performance, retention, manager feedback and ramp-up
  • ISO 30414 metrics support disciplined human capital reporting definitions
  • Correlation findings distinguished from causal claims before resource decisions
  • Dashboard narratives link trends, implications, options and recommended actions

Participants can plan implementation of improved resourcing and talent management practices.

  • Operating model assigns accountabilities across HR, hiring managers and providers
  • RACI matrices clarify decision rights for requisitions, offers and talent reviews
  • Policy reviews align recruitment, mobility, performance and succession processes
  • Implementation roadmaps sequence quick wins, dependencies, milestones and resource requirements
  • Change communications address manager capability, employee concerns and adoption measures
  • Personal application plans specify stakeholder commitments, first actions and success measures

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Scenario-based workforce plan template
  2. Job profile and person specification pack
  3. Structured selection matrix and interview scorecard
  4. Recruitment funnel dashboard specification
  5. Nine-box talent review and succession slate
  6. 90-day resourcing improvement roadmap

Who should attend

  • HR Business Partners — need to align workforce and talent decisions with business plans
  • Talent Acquisition Managers — need stronger sourcing, selection and recruitment measurement methods
  • Talent Management Specialists — need consistent talent review and succession planning processes
  • HR Managers — need to coordinate recruitment, onboarding, mobility and retention activity
  • Learning and Development Managers — need to convert talent review findings into development action
  • Hiring Managers — need evidence-based methods for selecting and developing employees

Skills and tools covered

Workforce planningRecruitment designStructured selectionTalent reviewsSuccession planningPeople analytics

Tools and standards

CIPD Profession Map, ISO 30414, Nine-box grid, RACI matrix

How the course runs

Training methodology

The course uses short instructor briefings to introduce methods, followed by case work drawn from regulated, public-service and commercial employers. Participants analyse workforce demand, compare sourcing options, build selection criteria, interpret recruitment data and conduct talent-review discussions. Group exercises examine realistic hiring and succession decisions, while simulations build confidence in structured interviewing, calibration and stakeholder challenge. Facilitated discussion connects each method to participants' own policies and operating constraints. Application planning converts course outputs into prioritised actions for the workplace.

Requirements and prerequisites

Participants should have practical experience of HR, recruitment, line management or people development, and should understand basic organisational structures, job roles and performance expectations. Familiarity with recruitment terminology, such as vacancy, shortlist, interview and onboarding, is useful. The course assumes participants may need to interpret simple headcount, turnover and recruitment data. Previous formal study in HR, talent management or employment law is not required. Participants do not need specialist analytics software, psychometric certification or prior experience running succession reviews.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

You should have some exposure to HR, recruitment, line management or employee development. Formal HR qualifications, psychometric certification and prior succession-planning experience are not required.

Bring examples of current recruitment, onboarding, performance or succession challenges if you can share them without confidential information. A laptop is useful for live online delivery and optional for classroom participants.

It suits HR business partners, talent acquisition managers, talent specialists, HR managers, learning professionals and hiring managers. Participants benefit most when they influence recruitment, workforce planning or talent decisions.

Recruitment courses usually focus on attracting and selecting candidates, while performance management courses focus on objectives, feedback and reviews. This course connects those areas with workforce planning, internal mobility, talent reviews, succession and retention.

You can use the templates to review a live vacancy process, assess sourcing effectiveness, improve interview consistency or prepare a talent review. The implementation roadmap helps you identify stakeholders, first actions and measures of progress.

Each day runs from 08:30 to 16:30 and includes approximately 6.5 contact hours. Time is divided between instructor input, cases, group analysis, simulations, discussion and application planning across the ten modules.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.