Certificate Course in Succession Management

Duration 10 days 20 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends Talent Management Managers, HR Business Partners and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-TPM-063

Before you join: Participants should have practical familiarity with core HR processes, particularly performance management, employee development, workforce planning or recruitment.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Succession management addresses a practical business risk: critical roles can become vacant through retirement, resignation, illness, restructuring or unexpected departure before a ready replacement is identified. Organisations often hold informal opinions about high-potential employees but lack consistent criteria, reliable talent data, development evidence, contingency plans or clear decision rights. The result can be delayed appointments, weak internal mobility, loss of institutional knowledge and excessive dependence on external recruitment.

This certificate course equips participants to design, operate and improve a succession management system linked to business strategy, workforce plans and performance management. Participants define critical roles, assess role risk, create success profiles, apply calibrated performance and potential assessments, identify successor pools and assess readiness. They also build individual development plans, talent review processes, governance arrangements, diversity safeguards, communication plans and succession metrics. The course examines both long-term succession pipelines and short-term emergency cover for executive, specialist and operational roles.

Instruction combines focused briefings, sector-based cases, peer review, talent review simulations and structured application work. From the first week, participants develop a succession management design for a real or realistic business unit. By the final module, they assemble and present a complete succession management plan containing role segmentation, assessment criteria, talent decisions, development actions, risk controls, governance and reporting measures. Participants receive a certificate of completion after the ten-day instructor-led course, delivered in classrooms in 50+ cities or live online.

The course is suited to HR and talent professionals, HR business partners, learning leaders, workforce planners and senior managers who contribute to leadership continuity decisions. It is also relevant to organisations formalising succession practices after rapid growth, mergers, public-sector reform, leadership turnover or identified key-person risk.

What you will be able to do

  • Design a succession management framework aligned with business strategy and workforce plans
  • Identify critical roles using role impact, scarcity and vacancy-risk criteria
  • Build success profiles defining future-focused technical, leadership and behavioural requirements
  • Apply calibrated performance and potential assessments using a nine-box talent matrix
  • Assess successor readiness through evidence-based talent reviews and readiness categories
  • Create individual development plans using stretch assignments, mentoring and targeted learning
  • Establish succession governance, decision rights, confidentiality controls and reporting routines
  • Produce and present a complete succession management plan for a defined business unit

Benefits of attending

For you

  • Build a defensible succession plan for a real business unit
  • Lead structured talent reviews with clearer evidence and decision rules
  • Assess readiness without confusing current performance with future potential
  • Translate successor gaps into specific development assignments and milestones
  • Present talent risk and pipeline evidence credibly to senior leaders

For your organisation

  • Reduces exposure to unplanned vacancies in critical leadership and specialist roles
  • Improves internal appointment readiness and shortens time-to-fill for priority roles
  • Creates consistent criteria for talent decisions across business units
  • Strengthens retention of high-potential employees through visible development pathways
  • Provides leaders with measurable succession risk, readiness and diversity reporting

Course modules

20 modules over 10 days

Participants can explain the purpose, scope and operating principles of an effective succession management system.

  • Succession management distinguished from replacement planning and career development
  • Business continuity risks created by vacant critical roles
  • Strategic workforce planning inputs for future successor demand
  • Long-term pipelines compared with emergency cover arrangements
  • Core components of an integrated succession management operating model
  • Common failure patterns in annual successor-list processes

Participants can translate strategic priorities into future leadership and specialist talent requirements.

  • Strategy maps translated into future leadership capability requirements
  • Scenario planning for growth, restructuring, automation and market entry
  • Demand forecasting by role family, location and planning horizon
  • Operating model changes affecting leadership spans and decision accountabilities
  • Merger integration risks to leadership continuity and institutional knowledge
  • Talent assumptions documented within workforce planning scenarios

Participants can identify and prioritise roles requiring formal succession coverage.

  • Critical-role criteria covering value, scarcity, risk and time-to-fill
  • Role segmentation using impact and vacancy-risk scoring
  • Key-person dependency mapped through process and stakeholder analysis
  • Single-incumbent roles assessed for knowledge concentration risk
  • Prioritisation thresholds set for executive, specialist and operational positions
  • Critical-role inventory validated with business leaders and HR

Participants can create success profiles that define current and future role requirements.

  • Job analysis separates tasks, accountabilities, outputs and decision rights
  • Success profiles combine experience, capabilities, behaviours and technical expertise
  • Future-focused criteria derived from strategic and operating model shifts
  • Leadership competencies defined through observable behavioural indicators
  • Technical depth specified using role-specific knowledge and credential requirements
  • Stakeholder interviews test assumptions behind proposed success-profile criteria

Participants can evaluate performance evidence appropriate for succession decisions.

  • Performance ratings examined for goal quality, consistency and recency
  • Results evidence separated from contextual advantages and team contribution
  • Trend analysis distinguishes sustained performance from one-year results
  • Multi-rater feedback used to test leadership behaviour patterns
  • Performance calibration reduces manager-rating inflation and uneven standards
  • Documented evidence standards support fair talent review decisions

Participants can assess future potential using defined indicators and multiple evidence sources.

  • Potential defined as capacity for broader, more complex future roles
  • Learning agility assessed through feedback seeking and adaptation evidence
  • Aspiration explored without treating expressed interest as potential
  • Leadership potential indicators include judgement, influence and enterprise perspective
  • Structured interviews test motivation, mobility and career constraints
  • Potential assessments triangulate manager observations, history and assessment data

Participants can apply a nine-box matrix without reducing talent decisions to labels.

  • Nine-box matrix combines calibrated performance and potential evidence
  • Box definitions specify observable evidence and decision implications
  • Calibration discussions test ratings against comparable peer populations
  • Rater bias identified through distribution, language and evidence checks
  • Talent labels protected from premature disclosure and informal circulation
  • Matrix outputs converted into differentiated development and retention actions

Participants can identify successor pools and classify readiness for priority roles.

  • Successor pools distinguish named candidates from broader feeder populations
  • Readiness categories define ready-now, ready-soon and future-ready evidence
  • Experience gaps compared against the target role success profile
  • Bench strength measured by successor number, quality and diversity
  • Flight-risk indicators considered alongside successor availability and mobility
  • Emergency successors identified separately from longer-term development candidates

Participants can design structured talent review meetings that produce accountable decisions.

  • Talent review charters define purpose, scope and decision authority
  • Pre-read packs standardise role, candidate and risk information
  • Meeting agendas sequence evidence review, calibration and action decisions
  • Facilitation techniques surface disagreement without personalising challenge
  • Decision logs record successors, development actions and accountable owners
  • Follow-up cadence tracks action completion before subsequent review meetings

Participants can convert readiness gaps into targeted and measurable development plans.

  • Development gaps prioritised by target-role requirements and readiness horizon
  • 70-20-10 planning balances experience, relationships and formal learning
  • Stretch assignments selected for scale, ambiguity and stakeholder exposure
  • Job rotations build cross-functional knowledge and enterprise perspective
  • Mentoring and sponsorship assigned with clear developmental objectives
  • Development milestones evidence increased readiness at review points

Participants can plan accelerated development while managing organisational and personal constraints.

  • Action learning projects test capability under real business pressure
  • Cross-border assignments assessed for mobility, family and compliance constraints
  • Acting roles used with scope, sponsorship and review safeguards
  • Succession slates strengthened through internal mobility and career conversations
  • Development acceleration balanced against burnout and retention risks
  • Return-on-development evidence links assignments to demonstrated capability growth

Participants can embed fair and inclusive practices in succession decisions and development access.

  • Representation data examined across feeder pools, slates and appointments
  • Adverse impact checks identify disproportionate exclusion from successor pools
  • Structured criteria reduce affinity bias and informal sponsorship effects
  • Calibration facilitators challenge unsupported claims and coded language
  • Development access audited by gender, ethnicity, location and contract status
  • Succession communications protect confidentiality while maintaining procedural fairness

Participants can define succession measures and produce decision-ready talent risk reports.

  • Succession dashboards track coverage, readiness, diversity and movement
  • Coverage ratio calculated for each critical role and successor pool
  • Readiness distribution highlights short-term exposure and development demand
  • Internal fill rate measures succession pipeline conversion over time
  • Data quality controls address stale profiles, missing ratings and duplicates
  • ISO 30414 human capital disclosures considered for relevant reporting needs

Participants can specify responsible data practices for succession management technology.

  • Talent system requirements support profiles, slates, readiness and reporting
  • Data access roles restrict sensitive succession information appropriately
  • Retention schedules define storage periods for assessment and review records
  • Privacy impact assessments address sensitive employee profiling risks
  • Algorithmic recommendations tested for transparency, bias and human oversight
  • Audit trails capture rating changes, approvals and succession decisions

Participants can establish governance structures that sustain disciplined succession management.

  • RACI matrices assign accountabilities across boards, executives and HR
  • Board oversight defined for chief executive and executive succession
  • Escalation protocols address uncovered critical roles and disputed assessments
  • Policy statements clarify eligibility, confidentiality and review frequency
  • Manager accountability linked to development actions and talent outcomes
  • Governance calendars integrate succession reviews with business planning cycles

Participants can prepare practical contingency plans for foreseeable and sudden leadership gaps.

  • Vacancy scenarios distinguish planned departures from sudden unavailability
  • Interim appointment criteria define authority, duration and support requirements
  • Emergency contact protocols protect confidentiality during unexpected vacancies
  • Knowledge-transfer plans capture decisions, relationships and operating routines
  • External market mapping supports contingency recruitment for scarce roles
  • Business continuity plans align successor actions with operational risk controls

Participants can manage sensitive succession communications with clarity and appropriate discretion.

  • Stakeholder maps identify sponsors, decision-makers, managers and affected employees
  • Communication principles distinguish transparency from disclosure of confidential decisions
  • Career conversations explain development opportunities without implied promotion promises
  • Manager briefings prepare consistent responses to successor and non-successor questions
  • Executive updates present risk, options and required leadership decisions
  • Change resistance addressed through evidence, consultation and practical implementation support

Participants can plan a phased succession management implementation with measurable adoption milestones.

  • Maturity assessments establish the current succession management baseline
  • Phased roadmaps sequence policy, pilot, scale-up and review activities
  • Pilot populations selected by role risk and leadership sponsorship
  • Implementation risks logged with mitigations, owners and trigger points
  • Change metrics track manager participation, data completion and action delivery
  • Review cycles refine criteria using appointment outcomes and stakeholder feedback

Participants can adapt succession approaches to organisational structure, sector requirements and workforce composition.

  • Public-sector succession considers merit rules, tenure and political accountability
  • Regulated financial roles incorporate fit-and-proper and control requirements
  • Family-owned businesses address ownership, governance and leadership succession separately
  • Project-based organisations plan successor pools for scarce technical expertise
  • Unionised workforces require transparent criteria and consultation arrangements
  • Global organisations reconcile local talent practices with enterprise standards

Participants can build, review and present a complete succession management plan for a defined business unit.

  • Critical-role inventory prioritised using documented business impact and vacancy risk
  • Success profiles specify future capabilities, experiences and behavioural indicators
  • Nine-box evidence informs successor pools, readiness and development priorities
  • Governance model assigns review forums, owners and decision rights
  • Implementation roadmap sequences pilots, reporting, communications and risk controls
  • Executive presentation defends recommendations, trade-offs and resource requirements

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Critical-role identification and risk-scoring template
  2. Future-focused success-profile template
  3. Nine-box calibration guide and evidence checklist
  4. Successor readiness and development plan
  5. Talent review charter and decision log
  6. Succession management implementation roadmap

Who should attend

  • Talent Management Managers — responsible for building or improving formal succession processes
  • HR Business Partners — advise leaders on successor pipelines and talent decisions
  • Learning and Development Managers — convert successor gaps into targeted development actions
  • Workforce Planning Specialists — connect future capability demand with internal talent supply
  • Performance Management Leads — align performance evidence with potential and readiness decisions
  • Senior Line Managers — contribute informed decisions in talent reviews and succession forums

Skills and tools covered

Critical role analysisTalent calibrationSuccessor assessmentDevelopment planningSuccession governanceTalent risk reporting

Tools and standards

Nine-Box Grid, RACI Matrix, 70-20-10 Development Model, ISO 30414

How the course runs

Training methodology

The course uses short instructor briefings to introduce succession concepts, frameworks and decision rules, followed by cases drawn from banking, public services, multinationals and operational businesses. Participants analyse role risk, draft success profiles, calibrate talent evidence and conduct simulated talent reviews. Group work tests alternative succession decisions, including emergency replacement scenarios and difficult communication issues. Each participant applies the methods to a selected business unit, receiving structured peer and instructor feedback before presenting a completed succession management plan.

Requirements and prerequisites

Participants should have practical familiarity with core HR processes, particularly performance management, employee development, workforce planning or recruitment. Experience supporting managers, maintaining employee data or participating in talent discussions is helpful. Participants should be comfortable interpreting simple workforce data and discussing people decisions with appropriate confidentiality. Prior responsibility for succession planning is not required, and no specialist psychometric qualification, HR certification, advanced statistics knowledge or software expertise is assumed. The course explains the required succession management concepts before applying them.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

You should understand basic HR processes such as performance management, employee development or workforce planning. You do not need previous succession planning responsibility, a psychometric qualification or advanced data analysis skills.

Bring a laptop for planning work and, where permitted, non-sensitive information about a business unit, role family or talent challenge. Do not bring identifiable employee performance records, confidential succession slates or restricted personnel data.

The course is designed for talent, HR, learning, workforce planning and performance management professionals, plus managers involved in talent reviews. It suits participants creating a new process or improving an existing succession approach.

Performance management focuses on current contribution, while leadership development focuses on building capability. This course connects performance, potential, readiness, critical-role risk, development actions and governance into a succession management system.

Participants build a succession management plan around a selected business unit or realistic case during the course. The templates can then be adapted for critical-role reviews, talent forums, development planning and executive reporting.

Each training day runs from 08:30 to 16:30 and provides about 6.5 contact hours. Early modules establish role risk, assessment and successor methods; later modules cover development, governance, data, implementation and the capstone presentation.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.