Time Management and Productivity Training Course

Duration 5 days 10 modules · 33 contact hours
Level Intermediate Certificate on completion
Who attends Project Managers, Team Leaders and others
Fee from USD 1,100 KSh 95,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-PE-050

Before you join: Participants should have at least one to two years of professional work experience and responsibility for managing their own workload, deadlines and stakeholder requests.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

High workloads are not always caused by insufficient effort. Professionals lose time when priorities remain implicit, commitments exceed available capacity, email and meetings interrupt concentrated work, and task lists fail to distinguish urgent requests from important outcomes. The result is missed deadlines, avoidable overtime, slow decisions and reduced confidence in delivery commitments.

This course provides a practical operating system for managing commitments, attention and workflow. Participants diagnose where their time goes, convert broad responsibilities into next actions, select priorities using the Eisenhower Matrix, plan work through time blocking and manage competing requests through clear boundary and renegotiation conversations. They also improve email handling, meeting discipline, delegation, task tracking and personal review routines.

Instructor-led sessions combine short briefings with realistic workload cases, group analysis, scheduling simulations and structured application planning. Participants work with examples drawn from project delivery, client service, administration, operations and management roles. They leave with a personal productivity system, including a workload analysis, priority rules, weekly planning structure, communication protocols and a 90-day application plan. A certificate of completion is awarded to participants who complete the course.

The course is suited to experienced individual contributors, supervisors and managers whose roles require them to coordinate multiple priorities, respond to stakeholders and deliver dependable results without relying on constant overtime.

What you will be able to do

  • Diagnose workload capacity using time audits, commitment registers and energy mapping
  • Set outcome-based priorities using the Eisenhower Matrix and explicit trade-off rules
  • Build a trusted task management system using Getting Things Done principles
  • Design weekly and daily schedules using time blocking, batching and contingency capacity
  • Protect focused work through distraction controls, focus rituals and recovery cycles
  • Manage email, requests and communication channels using triage and response protocols
  • Run efficient meetings using decision-focused agendas, action registers and asynchronous updates
  • Create a 90-day personal productivity plan with measures, reviews and accountability actions

Benefits of attending

For you

  • A realistic view of available capacity before accepting further commitments
  • Clearer daily choices between urgent requests and important planned work
  • Reduced time lost to email checking, task switching and unfocused meetings
  • More confident conversations about deadlines, scope and competing priorities
  • A repeatable review routine for maintaining control during peak workloads

For your organisation

  • More reliable delivery dates through visible commitments and capacity-based planning
  • Fewer missed actions from meetings, handovers and delegated work
  • Reduced avoidable overtime caused by reactive workload management
  • Faster response to priority work without treating every request as urgent
  • Improved reporting quality through clearer ownership, deadlines and decision records

Course modules

10 modules over 5 days

Participants can diagnose workload pressures and identify practical sources of lost capacity.

  • Workload inventory separating recurring commitments, projects, requests and discretionary tasks
  • Time audit using fifteen-minute categories to expose demand patterns
  • Demand-capacity comparison based on available focus, coordination and administrative hours
  • Energy mapping identifies high-focus windows, low-energy periods and recovery needs
  • Commitment register records owners, deadlines, dependencies, effort and expected outcomes
  • Personal productivity constraints distinguished from structural workload and resource issues

Participants can select priorities using explicit value, urgency and capacity criteria.

  • Outcome statements define completed results, acceptance criteria and decision deadlines
  • Eisenhower Matrix separates important work from urgency-driven interruptions
  • Weekly priorities limited through capacity-based selection and explicit trade-offs
  • Task value assessed by consequences, stakeholder commitments and strategic contribution
  • Priority rules resolve conflicts between planned work and incoming requests
  • Stop-doing list removes low-value activities, duplicate reporting and avoidable approvals

Participants can build a reliable system for capturing, clarifying and reviewing commitments.

  • Getting Things Done captures open loops in a trusted system
  • Next-action definitions convert ambiguous tasks into visible physical or digital actions
  • Projects list distinguishes multi-step outcomes from single next actions
  • Context, time and energy criteria support task selection decisions
  • Weekly review updates commitments, calendars, project lists and waiting items
  • Reference materials separated from actionable work to reduce list clutter

Participants can translate priorities into realistic daily, weekly and monthly plans.

  • Backward planning maps milestones, dependencies, buffers and handover dates
  • Time blocking reserves protected periods for priority work and preparation
  • Calendar architecture distinguishes fixed commitments, flexible tasks and contingency capacity
  • Implementation intentions specify when, where and how priority actions begin
  • Batching groups similar administrative tasks to reduce setup and switching costs
  • Planning horizon links daily actions with weekly and monthly commitments

Participants can protect concentration and manage interruptions without neglecting essential responsiveness.

  • Attention residue explains performance loss after frequent task switching
  • Pomodoro Technique structures focused intervals, short breaks and progress tracking
  • Distraction audit identifies digital alerts, environmental triggers and self-interruptions
  • Focus rituals establish start cues, shutdown routines and interruption barriers
  • Single-tasking protocols protect analytical work requiring accuracy, judgment and concentration
  • Recovery cycles use breaks, movement and sleep-aware workload decisions

Participants can manage incoming communications through clear triage and response practices.

  • Email triage applies delete, delegate, respond, defer and file decisions
  • Subject lines and opening sentences state purpose, action and deadline
  • Communication service levels set response windows for channels and stakeholders
  • Notification settings reduce reactive checking without missing critical escalations
  • Templates standardise recurring requests, updates, decisions and meeting follow-ups
  • Escalation criteria distinguish urgent incidents from routine matters awaiting review

Participants can reduce meeting time while improving decision quality and action follow-through.

  • Meeting purpose determines whether to meet, decide, inform or work asynchronously
  • Agenda design assigns decisions, discussion limits, preparation and timeboxes
  • Facilitation techniques prevent drift, repetition and unowned actions
  • Decision logs record choices, rationale, owners and review points
  • Action registers capture deliverables, accountable owners, dates and dependencies
  • Asynchronous updates replace status meetings with concise written reporting

Participants can share work appropriately and address unmanageable commitments professionally.

  • Delegation analysis separates retain, delegate, automate, defer and stop tasks
  • RACI matrix clarifies accountable decisions, consulted specialists and informed stakeholders
  • Briefing structure defines expected results, constraints, authority and check-in points
  • Boundary scripts decline requests while preserving relationships and service standards
  • Renegotiation conversations reset scope, deadlines, priorities and resource assumptions
  • Waiting-for tracking follows delegated commitments without unnecessary chasing

Participants can organise recurring work and information for better visibility and control.

  • Kanban boards visualise work stages, limits and blocked items
  • Work-in-progress limits expose overload and reduce unfinished-task accumulation
  • Standard operating checklists prevent omissions in recurring administrative processes
  • Task management tool criteria assess capture, visibility, reminders and collaboration
  • File naming conventions support retrieval, version control and handover
  • Personal dashboard monitors commitments, due dates, blocked work and capacity

Participants can maintain improved work habits through review, measurement and planned adjustment.

  • Weekly review cadence tests commitments, priorities, capacity and unfinished work
  • Performance measures track planned-versus-completed work, interruptions and overdue commitments
  • Root-cause analysis distinguishes planning errors from process and capacity failures
  • After-action reviews identify adjustments following deadlines, incidents and peak periods
  • Personal operating agreement documents rules for focus, communication and delegation
  • Ninety-day application plan schedules habit reviews, measures and accountability conversations

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Personal workload and capacity analysis
  2. Priority decision rules checklist
  3. Weekly time-blocking calendar template
  4. Email and communication triage protocol
  5. Meeting agenda and action register template
  6. Ninety-day productivity application plan

Who should attend

  • Project Managers — coordinate dependencies, deadlines and stakeholder requests across concurrent assignments
  • Team Leaders — protect team capacity while managing escalations, meetings and delivery commitments
  • Operations Managers — improve control of recurring work, exceptions and cross-functional handovers
  • Client Service Professionals — balance responsiveness with planned account, proposal and delivery work
  • Administrative Managers — reduce task switching and improve handling of high-volume coordination work
  • Technical Specialists — create protected time for analysis, problem-solving and quality-critical tasks

Skills and tools covered

Workload prioritisationCalendar planningAttention managementEmail triageDelegation conversationsWorkflow improvement

Tools and standards

Eisenhower Matrix, Getting Things Done (GTD), Pomodoro Technique, RACI matrix

How the course runs

Training methodology

The course uses short instructor briefings to introduce methods, followed by case work, group exercises, scheduling simulations and individual application planning. Participants analyse typical patterns such as overloaded calendars, unclear requests, recurring email interruptions and ineffective meetings. They practise selecting priorities, structuring work blocks, setting response expectations and renegotiating commitments. Facilitated discussion compares different approaches for project, operational, client-facing and management roles. The final sessions convert course methods into a personal operating agreement and 90-day application plan.

Requirements and prerequisites

Participants should have at least one to two years of professional work experience and responsibility for managing their own workload, deadlines and stakeholder requests. They should be familiar with using a calendar, email and basic office productivity tools. Experience of supervising others is useful but not required. No formal project management qualification, specialist software knowledge or prior productivity methodology training is needed. Participants should bring examples of current commitments, recurring meetings and common sources of interruption, without sharing confidential information.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

You should have professional experience managing your own deadlines, meetings and incoming requests. No formal qualification or prior training in productivity methods is required.

Bring a laptop or tablet if possible, along with examples of your calendar, task list and recurring work patterns. Do not bring confidential client, employee or commercially sensitive information.

The course suits professionals managing multiple commitments, stakeholder requests and deadlines. It is particularly relevant for project, operational, administrative, client service and supervisory roles.

Project management training focuses on planning and controlling defined projects with formal governance. This course focuses on how an individual manages daily priorities, attention, communications and personal workload across all responsibilities.

Participants leave with templates and a 90-day plan built around their own workload patterns. The methods can be applied immediately to calendar planning, email handling, meeting management and conversations about capacity.

Each training day runs from 08:30 to 16:30 and provides approximately 6.5 contact hours. Time is divided across ten connected modules, with instruction, case analysis, group work, simulations and personal application planning.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.