Training Specialist Development Training Course

Duration 5 days 10 modules · 33 contact hours
Level Intermediate Certificate on completion
Who attends Training Specialist, Training Coordinator and others
Fee from USD 1,100 KSh 95,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-LD-284

Before you join: Participants should have basic workplace experience and some exposure to staff training, onboarding, workshops, briefings or HR processes.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Training specialists and coordinators are expected to turn business requests into learning interventions that improve performance, meet operational requirements and use resources responsibly. That requires more than scheduling courses or producing slides. Practitioners must diagnose whether training is the right response, define measurable outcomes, select suitable methods, coordinate delivery, assess learning and show decision-makers what changed after training.

This course prepares participants to manage the full training cycle using ADDIE, Bloom's taxonomy, Kirkpatrick evaluation levels and ISO 10015 guidance. Participants learn to conduct training needs analysis, distinguish skill gaps from workplace barriers, write performance-based objectives, structure learning pathways, prepare facilitator materials, administer training operations and evaluate results. They also practise working with subject-matter experts, managers, vendors and learners while maintaining clear records, quality controls and stakeholder communication.

Teaching combines concise instructor briefings with realistic cases from banking, public services, NGOs and corporate functions. Participants analyse training requests, prepare needs-analysis questions, build course designs, review sample materials, plan delivery logistics and interpret evaluation evidence. They leave with a reusable training specialist toolkit: a needs-analysis template, design brief, session plan, coordination checklist, evaluation plan and 90-day application plan.

The course is suited to professionals who already support learning activities and now need a structured method for designing, coordinating or improving training. It is also relevant to HR practitioners, technical subject-matter experts and managers who commission or oversee internal training programmes.

What you will be able to do

  • Diagnose performance gaps using stakeholder interviews, evidence review and root-cause analysis
  • Produce a training needs analysis with prioritised capability requirements and target groups
  • Write measurable learning objectives using Bloom's taxonomy and observable performance criteria
  • Design a structured learning intervention using the ADDIE model and adult-learning principles
  • Prepare session plans, facilitator guides and participant materials aligned to learning outcomes
  • Coordinate training delivery through schedules, communications, resources, vendors and risk controls
  • Build assessment and evaluation plans using Kirkpatrick levels and operational performance measures
  • Present training recommendations and implementation plans to sponsors and line managers

Benefits of attending

For you

  • Use a defensible process for deciding whether training addresses a performance problem
  • Create course designs that link learning objectives to job tasks
  • Coordinate training events with fewer last-minute resource and communication failures
  • Discuss evaluation evidence confidently with managers, sponsors and subject-matter experts
  • Build a portfolio of reusable documents for future training assignments

For your organisation

  • Improves alignment between training spend, performance requirements and business priorities
  • Reduces poorly targeted courses created from untested stakeholder requests
  • Creates consistent documentation for training design, delivery and quality assurance
  • Strengthens manager involvement before, during and after employee training
  • Provides clearer evidence for improving programmes and allocating learning budgets

Course modules

10 modules over 5 days

Participants can frame training requests as performance problems and identify appropriate stakeholder evidence.

  • Training specialist responsibilities, service boundaries and stakeholder expectations
  • Business requests converted into observable performance problems and evidence needs
  • Human performance model separates knowledge, skill, motivation and workplace barriers
  • Performance consulting questions identify desired results, measures and constraints
  • Stakeholder maps distinguish sponsors, subject experts, managers and learners
  • Training versus non-training interventions selected using root-cause evidence

Participants can conduct and document a targeted training needs analysis.

  • Needs analysis scopes define decisions, target groups, timing and evidence
  • Job task analysis identifies critical duties, standards and error consequences
  • Interviews, observation, surveys and document review matched to evidence needs
  • Current-state and desired-state performance gaps documented with supporting data
  • Audience profiles capture prior knowledge, language, access and role context
  • Priority matrix ranks training needs by impact, urgency and feasibility
  • Needs-analysis findings converted into clear recommendations for sponsors

Participants can create a programme design that connects job performance, objectives and learning activities.

  • ADDIE stages applied from initial request through evaluation decisions
  • Bloom's taxonomy verbs selected for knowledge, skill and judgement outcomes
  • Performance-based objectives specify conditions, actions and acceptable standards
  • Learning pathways sequence prerequisite knowledge before complex workplace tasks
  • Content outlines separate essential, supporting and reference material
  • Time estimates balance explanation, demonstration, practice and feedback
  • Design briefs record audience, objectives, methods, resources and approvals

Participants can select learning methods that suit adult participants and access requirements.

  • Andragogy principles connect learning content to immediate work responsibilities
  • Experiential learning cycle structures experience, reflection, concepts and application
  • Cognitive load managed through chunking, signalling and worked examples
  • Universal Design for Learning offers multiple means of engagement and expression
  • Psychological safety supports questions, error discussion and constructive feedback
  • Learning methods selected for knowledge transfer, skill practice and decision-making
  • Cultural and language considerations addressed in examples, materials and facilitation

Participants can prepare and run structured sessions that maintain participation and learning focus.

  • Session plans allocate timings, methods, materials, instructions and transitions
  • Opening activities establish relevance, expectations, objectives and participation agreements
  • Questioning techniques test understanding without exposing or discouraging participants
  • Demonstration-practice-feedback sequence develops procedural and technical workplace skills
  • Facilitator prompts manage dominant voices, silence and challenging group dynamics
  • Debriefs connect activity evidence to job decisions and performance standards
  • Contingency plans address timing changes, technology failure and absent participants

Participants can specify and quality-check learning materials for classroom and live online delivery.

  • Facilitator guides provide timings, instructions, prompts, answers and adaptation notes
  • Participant workbooks support note-taking, practice records and workplace reference
  • Slide design applies signalling, visual hierarchy and readable information density
  • Job aids translate critical procedures into concise point-of-use instructions
  • Virtual classroom materials include polls, breakout tasks and technical guidance
  • Accessibility checks cover readable formats, contrast, captions and alternative text
  • Content review process confirms technical accuracy, version control and approvals

Participants can coordinate training delivery using clear schedules, controls and communications.

  • Training project plans define milestones, owners, dependencies and approval points
  • RACI matrices clarify responsibilities among sponsors, facilitators, vendors and coordinators
  • Participant communications cover nominations, prerequisites, logistics and attendance requirements
  • Venue and virtual-platform checklists confirm equipment, access, materials and support
  • Training registers track enrolment, attendance, completion and certification status
  • Risk registers identify delivery threats, triggers, mitigation actions and owners
  • Vendor briefing documents specify scope, standards, deliverables and reporting requirements

Participants can design assessments that test stated learning objectives and workplace performance.

  • Assessment plans align evidence methods with stated learning objectives
  • Knowledge checks use selected-response questions with plausible distractors
  • Skills assessments use observation checklists and defined performance criteria
  • Scenario-based questions test judgement, escalation and decision-making standards
  • Rubrics describe quality levels for complex responses and practical outputs
  • Validity, reliability and fairness considered when selecting assessment methods
  • Assessment feedback identifies strengths, errors, corrective actions and next steps

Participants can evaluate training results and report improvement recommendations to stakeholders.

  • Kirkpatrick levels distinguish reaction, learning, behaviour and organisational results
  • Evaluation questions define decisions before selecting measures and data sources
  • Pre-training baselines establish comparison points for performance improvement claims
  • Transfer plans assign learner, manager and training-team follow-up actions
  • Follow-up surveys and observations gather behavioural evidence after training
  • Training dashboards report attendance, completion, assessment and transfer indicators
  • Evaluation findings translated into programme improvements and sponsor decisions

Participants can apply quality controls and create an action plan for an active training assignment.

  • ISO 10015 guidance links competence development to organisational quality processes
  • Quality assurance checklists review analysis, design, delivery and evaluation records
  • Data protection principles govern participant records, surveys and assessment results
  • Training files retain approvals, versions, attendance evidence and evaluation reports
  • Post-course reviews identify lessons, defects, corrective actions and owners
  • Professional boundaries manage confidential information and subject-matter expert relationships
  • Ninety-day application plans prioritise documents, stakeholders and implementation milestones

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Training needs analysis template
  2. Performance-based programme design brief
  3. Facilitator session plan template
  4. Training coordination and risk checklist
  5. Kirkpatrick evaluation plan
  6. Ninety-day training specialist application plan

Who should attend

  • Training Specialist — needs a repeatable method for managing the full training cycle
  • Training Coordinator — needs stronger design, quality assurance and evaluation capability
  • Learning and Development Officer — needs practical tools for converting needs into programmes
  • HR Officer — needs to support capability-building requests with sound training analysis
  • Subject-Matter Expert — needs to structure technical knowledge into effective learning sessions
  • Line Manager — needs to commission, support and assess training for their teams

Skills and tools covered

Training needs analysisLearning programme designFacilitation planningTraining coordinationLearning evaluationStakeholder management

Tools and standards

ADDIE model, Bloom's taxonomy, Kirkpatrick model, ISO 10015

How the course runs

Training methodology

The course uses short instructor briefings to introduce models, standards and working documents, followed by guided case analysis and group exercises. Participants examine realistic training requests, identify root causes, draft objectives, sequence content, prepare delivery plans and review evaluation data. Simulations focus on stakeholder conversations, facilitator decisions and coordination risks. Trainers provide structured feedback against practical criteria. Individual application planning helps participants adapt the methods, templates and checklists to a current training responsibility.

Requirements and prerequisites

Participants should have basic workplace experience and some exposure to staff training, onboarding, workshops, briefings or HR processes. They should be comfortable discussing job roles, performance expectations and operational problems with colleagues. Prior responsibility for course design or facilitation is helpful but not essential. The course does not require a degree in education, formal teaching qualification, learning management system expertise, statistical analysis skills or prior knowledge of instructional design models. Participants should bring examples of real training requests where possible.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

Participants need basic workplace experience and some familiarity with training, HR, onboarding or staff development activities. Formal instructional design qualifications and previous facilitation experience are not required.

Participants should bring a current or recent training request, programme outline or capability issue if organisational policy permits. This gives them material for applying the templates and planning methods during the course.

It is designed primarily for training specialists, coordinators, L&D officers and HR practitioners with responsibility for staff development. Subject-matter experts and line managers who commission training will also benefit.

Train-the-trainer courses concentrate mainly on classroom delivery and facilitation technique. This course covers the broader specialist role: needs analysis, design, materials, coordination, assessment, evaluation and quality assurance.

Participants can use the needs-analysis template for new requests, create design briefs for planned programmes and introduce delivery checklists for scheduled sessions. The evaluation plan also supports more useful post-course reporting to managers.

The five days contain approximately 32.5 contact hours, normally delivered from 08:30 to 16:30. Time is divided between instructor input, case work, group exercises, simulations, document development and application planning.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.