Administrative Law for Public Sector Managers Training Course

Duration 5 days 10 modules · 33 contact hours
Level Intermediate Certificate on completion
Who attends Public Sector Managers, Regulatory Managers and others
Fee from USD 1,100 KSh 95,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-GPS-097

Before you join: Participants should have experience managing public programmes, regulatory functions, service delivery, grants, benefits, procurement, humanitarian assistance or other decisions made under public authority.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Public sector managers make decisions affecting licences, permits, grants, benefits, sanctions, procurement exclusions and humanitarian assistance. A decision can be operationally sensible yet unlawful if it exceeds statutory authority, relies on irrelevant factors, denies a person a fair hearing, shows apparent bias or gives inadequate reasons. Administrative law provides the discipline for making decisions that can withstand internal review, ombudsman investigation and judicial scrutiny.

This course examines the legal controls on public decision-making and translates them into management methods. Participants work through legality, jurisdiction, discretionary powers, procedural fairness, bias, evidence, reasons for decision, delegated authority and remedies. They learn to distinguish merits review from judicial review, identify mandatory considerations, apply the hearing rule, manage conflicts of interest, assess evidence and document decisions using the IRAC legal reasoning framework.

Teaching combines focused briefings with public-sector cases, facilitated group analysis, decision simulations and structured review of sample files. Cases reflect common government, regulatory, development and humanitarian decisions, including grant eligibility, enforcement action, licensing and emergency powers. Participants leave with a practical administrative decision-making toolkit containing checklists, templates and a 90-day application plan for improving local decision processes.

The course suits managers who supervise decision-makers, approve significant cases, manage regulatory or service-delivery functions, or need to recognise when specialist legal advice is required. It is designed for professionals working with statutory powers, public funds or decisions that materially affect individuals, businesses and communities.

What you will be able to do

  • Apply legality, jurisdiction and statutory interpretation tests to proposed administrative decisions
  • Structure discretionary decisions using statutory objectives, relevant considerations and documented reasons
  • Conduct procedurally fair processes using notice, disclosure, response and representation requirements
  • Assess conflicts of interest and apparent bias using recusal and disclosure protocols
  • Evaluate administrative evidence for relevance, reliability, weight and sufficiency
  • Draft defensible reasons for decision using the IRAC legal reasoning framework
  • Identify judicial review risks and select appropriate remedial or escalation actions
  • Develop decision-governance controls, file-audit criteria and an application plan

Benefits of attending

For you

  • Make defensible decisions under statutory powers and delegated authority
  • Recognise when a case requires legal, ethics or senior-management escalation
  • Write clearer reasons that explain findings, evidence and review rights
  • Reduce personal exposure to complaints arising from unfair or biased processes
  • Manage complex cases with documented procedural and evidential discipline

For your organisation

  • Fewer decisions overturned through internal review, ombudsman findings or litigation
  • More consistent treatment of applicants, regulated entities and service users
  • Stronger case records supporting audit, disclosure and legal defence
  • Clearer escalation of novel, high-risk and legally uncertain decisions
  • Improved governance over delegated powers, policies and decision quality

Course modules

10 modules over 5 days

Participants can identify the legal sources, limits and accountability requirements governing public decisions.

  • Constitutional and statutory sources of public decision-making authority
  • Rule of law requirements: legality, certainty, equality and accountability
  • Separate policy discretion from binding legal duties and powers
  • Map ministerial, agency and delegated decision-making roles using RACI
  • Identify jurisdictional limits, mandatory considerations and prohibited purposes
  • Apply public-law constraints to grants, licences, benefits and enforcement

Participants can determine whether a decision is reviewable and identify the relevant review pathway.

  • Classify administrative, legislative and judicial functions before selecting procedures
  • Distinguish merits review from judicial review and internal reconsideration
  • Trace statutory appeal routes, time limits and standing requirements
  • Determine finality, reviewability and justiciability of proposed decisions
  • Use jurisdictional fact analysis where statutory power depends on facts
  • Record review rights accurately in decision letters and notices

Participants can structure discretionary decisions within statutory purpose, policy and evidential limits.

  • Structure discretionary decisions with statutory objectives, criteria and relevant evidence
  • Apply fettering-discretion safeguards when using policies, guidance and standard forms
  • Identify relevant and irrelevant considerations through statutory interpretation
  • Recognise improper purpose, bad faith and acting under dictation
  • Document departure from policy using rational, evidence-based reasons
  • Test reasonableness against evidence, statutory purpose and available alternatives

Participants can design fair decision processes appropriate to the decision, urgency and consequences.

  • Determine when procedural fairness duties arise under statute or common law
  • Apply the hearing rule: notice, disclosure, response and representation
  • Set proportionate response periods based on urgency, complexity and consequences
  • Manage confidential evidence, protected information and public-interest immunity claims
  • Use oral hearings appropriately for disputed facts, credibility or serious sanctions
  • Record procedural steps to demonstrate fair treatment and lawful process

Participants can identify and manage actual bias, apparent bias and conflicts affecting decisions.

  • Apply actual bias and apprehended bias tests to decision-makers
  • Screen conflicts of interest before allocating investigations or approvals
  • Differentiate institutional bias from legitimate prior knowledge and expertise
  • Establish recusal, disclosure and alternative-decision-maker arrangements
  • Handle political representations without surrendering independent statutory judgment
  • Maintain contact logs for ex parte communications and stakeholder meetings

Participants can gather, assess and record evidence supporting reliable administrative findings.

  • Plan fact-finding using issues, evidence sources, standards and timelines
  • Assess relevance, reliability, weight and sufficiency of administrative evidence
  • Use burden and standard of proof concepts in regulatory decisions
  • Interview witnesses using open questions, contemporaneous notes and corroboration
  • Evaluate expert reports against mandate, methodology, assumptions and qualifications
  • Preserve evidential records, versions and chain-of-custody documentation

Participants can write clear reasons connecting legal authority, evidence, findings and outcomes.

  • Draft reasons linking findings, evidence, law and discretionary judgment
  • Use IRAC to organise contested issues and statutory interpretation
  • Address material submissions without reproducing every argument received
  • Explain credibility findings and treatment of conflicting evidence clearly
  • Prepare decision notices stating outcomes, conditions, reasons and review rights
  • Quality-assure reasons against statutory criteria and procedural records

Participants can manage delegated powers, policies and subordinate instruments within legal limits.

  • Identify enabling provisions, scope limits and mandatory consultation requirements
  • Distinguish binding rules from guidance, policies and operational instructions
  • Apply publication, commencement and accessibility requirements to subordinate instruments
  • Control subdelegation through written authorities, delegations registers and approvals
  • Review emergency powers for necessity, duration, safeguards and oversight
  • Audit local procedures against parent statutes and delegated instruments

Participants can identify review vulnerabilities and respond appropriately to challenged decisions.

  • Recognise illegality, procedural unfairness, irrationality and jurisdictional error grounds
  • Assess standing, ripeness, delay and exhaustion before external challenge
  • Compare quashing orders, declarations, injunctions and mandatory orders
  • Manage internal reviews, ombudsman complaints and litigation holds promptly
  • Preserve records and privilege when legal challenge becomes foreseeable
  • Prepare remedial options that correct defects without prejudging reconsideration

Participants can implement practical controls for lawful, fair and consistent decision-making.

  • Build decision-governance controls for high-volume and high-risk determinations
  • Assign RACI responsibilities for casework, quality assurance and escalation
  • Design file audits using legality, fairness, evidence and reasons criteria
  • Set escalation thresholds for novel, sensitive and legally uncertain cases
  • Analyse a humanitarian assistance eligibility decision for review vulnerabilities
  • Complete a 90-day application plan for local decision processes

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Administrative decision-making checklist
  2. Procedural fairness process template
  3. Conflict of interest and recusal protocol
  4. Evidence assessment worksheet
  5. Reasons for decision template
  6. 90-day decision-governance application plan

Who should attend

  • Public Sector Managers — responsible for approving or supervising statutory decisions
  • Regulatory Managers — oversee licensing, inspections, enforcement and compliance determinations
  • Programme Managers — administer grants, benefits, assistance or eligibility decisions
  • Humanitarian Operations Managers — manage assistance decisions affecting vulnerable populations
  • Policy and Governance Officers — develop decision procedures and delegated authority arrangements
  • Internal Review Officers — assess complaints, reconsiderations and decision quality

Skills and tools covered

Administrative decision-makingProcedural fairnessStatutory interpretationEvidence assessmentDecision writingJudicial review risk

Tools and standards

IRAC legal reasoning framework, RACI responsibility assignment matrix, Proportionality test, Procedural fairness checklist

How the course runs

Training methodology

The course uses short instructor briefings to establish legal principles, followed by case-based analysis of realistic public decisions. Participants review statutory extracts, decision files, correspondence, evidence summaries and complaint scenarios. Facilitated group work applies legality, fairness, bias and reasons tests to contested cases. Decision simulations build confidence in handling urgent, sensitive and high-consequence matters. Throughout the programme, participants identify controls relevant to their own approval processes and prepare a practical application plan.

Requirements and prerequisites

Participants should have experience managing public programmes, regulatory functions, service delivery, grants, benefits, procurement, humanitarian assistance or other decisions made under public authority. Familiarity with internal policies, approval processes and case records is useful. Participants should be comfortable reading short extracts from legislation, regulations and decision documents. A law degree, legal qualification or prior administrative law course is not required. The course explains legal concepts in practical management terms, while recognising that jurisdiction-specific legal advice remains the role of qualified counsel.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

No law degree or prior administrative law course is required. Participants should have experience with public decisions, approval processes, case records or policy implementation and be willing to read short statutory extracts.

Participants should bring a non-confidential example of a decision process, policy, delegation instrument or casework challenge from their role. Course materials are provided, and no legal texts need to be purchased.

The course is designed for managers and senior officers in government, regulators, public agencies, development programmes and humanitarian organisations. It is especially relevant where decisions affect eligibility, licences, funding, compliance obligations or individual rights.

This course concentrates on the legal controls applying to individual administrative decisions. It focuses on authority, fairness, evidence, reasons, review risk and remedies rather than policy design, political strategy or general corporate governance.

Participants can use the decision checklist, evidence worksheet, fairness process template and reasons template on current cases. They also leave with a 90-day plan for improving local controls, escalation and file quality.

Each training day runs from 08:30 to 16:30 and provides about 6.5 contact hours. The five days progress from legal foundations and decision powers through fairness, evidence, reasons, review risk and governance application.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.