Course overview
Artificial intelligence creates material compliance, conduct, privacy, security and operational risks when models influence customers, employees, citizens, credit decisions, fraud controls, health services or critical processes. Organisations need more than policy statements: they need a repeatable governance system that identifies AI use cases, assigns accountable owners, classifies risk, tests controls, records decisions and monitors deployed systems. Regulatory expectations are increasing through instruments such as the EU AI Act, while existing obligations under data protection, consumer protection, financial services, employment and sector rules still apply.
This course equips participants to design and operate practical AI governance controls. Participants interpret risk-based regulatory requirements, apply the NIST AI Risk Management Framework, establish an AI management system aligned with ISO/IEC 42001, and assess risks using ISO/IEC 23894. They learn to create AI inventories, perform use-case classification, complete impact assessments, define human oversight, assess suppliers, document model decisions, test for bias and harmful outputs, and prepare evidence for internal audit or regulatory review.
Teaching combines concise instructor briefings with worked cases from banking, public services, insurance, HR, customer operations and digital products. Group work applies governance methods to realistic AI systems, including credit scoring, recruitment screening, generative AI assistants and fraud detection. Participants develop a governance pack throughout the course, culminating in a complete AI use-case assessment and control plan. The course is delivered over 10 days, from 08:30 to 16:30, in classroom locations across 50+ cities or live online. Participants receive a certificate of completion.
The course is suited to professionals who already work with risk, compliance, data, technology, audit, legal, security or product governance and now need to govern AI systems with clear evidence and accountable decision-making.