AI Governance and Oversight Training Course

Duration 5 days 10 modules · 33 contact hours
Level Intermediate Certificate on completion
Who attends Chief risk officers and risk managers, Data and AI leaders and others
Fee from USD 1,100 KSh 95,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-AI-055

Before you join: Participants should understand how their organisation uses data, software or automated decision systems and should have experience in a business, risk, compliance, technology, audit, security, privacy or product role.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

AI systems now influence credit decisions, fraud detection, customer service, recruitment, security operations and public-service delivery. Without defined oversight, organisations can introduce discriminatory outcomes, privacy breaches, unreliable automated decisions, uncontrolled third-party models and weak accountability. Senior leaders, risk functions and delivery teams need a practical governance structure that links AI use cases to business ownership, legal duties, risk controls and evidence-based assurance.

This course examines how to establish and operate AI governance for machine learning and generative AI systems. Participants work with governance models, the NIST AI Risk Management Framework, ISO/IEC 42001, ISO/IEC 23894 and relevant regulatory expectations, including risk-based requirements for high-impact AI. They learn to classify AI use cases, define decision rights, assess model risk, document data provenance, test fairness and performance, set human oversight controls, manage suppliers and monitor deployed systems.

Instruction combines concise technical briefings with case work based on banking, public-sector, insurance, HR and customer-service deployments. Group exercises use realistic governance decisions such as approving an automated credit model, assessing a generative AI assistant and responding to model drift. Participants leave with an AI governance operating model, use-case intake template, risk assessment structure, control checklist, model documentation pack and a 90-day implementation plan.

The course suits professionals who must govern, approve, assure, procure or oversee AI rather than build models full time. It is particularly relevant where AI outputs affect customers, employees, citizens, regulated decisions, security or material business operations.

What you will be able to do

  • Design an AI governance operating model with defined accountability and decision rights
  • Classify AI use cases using risk tiers, impact criteria and approval routes
  • Conduct AI risk assessments using the NIST AI Risk Management Framework
  • Specify data, model, human oversight and supplier controls for AI systems
  • Evaluate fairness, explainability, performance and drift evidence for deployed models
  • Create model documentation using model cards, data sheets and decision records
  • Establish lifecycle monitoring, incident escalation and periodic review requirements
  • Produce a 90-day AI governance implementation plan for a business function

Benefits of attending

For you

  • Gain a practical method for challenging AI proposals before approval
  • Build confidence discussing model risk with technical and business stakeholders
  • Create defensible evidence for AI oversight, audit and regulatory review
  • Apply recognised AI governance standards to real workplace use cases
  • Develop an implementation plan for an AI governance role or programme

For your organisation

  • Reduce unmanaged risks from high-impact automated and generative AI decisions
  • Create consistent approval criteria for internally developed and supplier-provided AI
  • Improve audit evidence through documented ownership, controls and review records
  • Detect model performance, fairness and data-quality problems earlier
  • Support responsible AI adoption without unnecessary approval delays

Course modules

10 modules over 5 days

Participants can explain why AI governance is required and position it within enterprise governance.

  • AI governance objectives: accountability, safety, legality, fairness and business value
  • Machine learning, generative AI and rules-based automation distinguished for oversight
  • Enterprise governance layers: board, executive, control functions and delivery teams
  • Three lines model applied to AI ownership and independent challenge
  • Risk appetite statements translated into AI approval and escalation thresholds
  • AI system lifecycle from use-case proposal through retirement and archival

Participants can draft policy components and assign governance decision rights for AI systems.

  • AI policy architecture: principles, mandatory controls, procedures and supporting standards
  • OECD AI Principles interpreted as operational policy commitments
  • RACI matrix defining accountable owners, approvers, reviewers and operators
  • Decision-rights matrix for use-case intake, deployment, change and retirement
  • Prohibited and restricted AI uses defined through policy criteria
  • Exception management records compensating controls, expiry dates and executive approvals

Participants can classify AI use cases and route them through proportionate review processes.

  • Use-case intake captures purpose, users, affected groups and decision consequences
  • Risk tiering assesses autonomy, scale, sensitivity, reversibility and potential harm
  • Impact assessment distinguishes decision support from fully automated decisions
  • Materiality thresholds trigger specialist review, executive approval or prohibited status
  • Risk register entries connect AI hazards, controls, owners and residual risk
  • Approval gates align evidence requirements with assigned AI risk tiers

Participants can assess AI risks and select controls across the system lifecycle.

  • NIST AI RMF functions: Govern, Map, Measure and Manage
  • ISO/IEC 23894 risk process applied to AI-specific sources of harm
  • Risk scenarios cover discrimination, misinformation, security, privacy and model failure
  • Control mapping links preventive, detective and corrective measures to risks
  • Residual-risk assessment documents assumptions, uncertainties and risk acceptance authority
  • Control testing criteria define evidence, frequency, tolerances and remediation actions

Participants can specify governance controls for AI data, access and information security.

  • Data lineage records source systems, transformations, labels and retention periods
  • Datasheets for datasets document collection methods, consent and known limitations
  • Data-quality dimensions assess completeness, accuracy, timeliness, consistency and representativeness
  • Privacy impact assessments identify personal-data processing and lawful-use requirements
  • Access controls separate development, testing, production and privileged administration duties
  • Prompt and retrieval data controls protect confidential information in generative AI

Participants can review model evidence for performance, fairness, explainability and limitations.

  • Model validation challenges conceptual soundness, assumptions, data and implementation
  • Performance metrics selected for classification, regression, ranking and generative outputs
  • Fairness metrics compare error rates, selection rates and calibration across groups
  • Bias testing examines proxy variables, sampling gaps and historical decision patterns
  • Explainability methods include feature importance, SHAP values and reason codes
  • Model cards record intended use, limitations, metrics, risks and approvals

Participants can design human oversight arrangements that match AI decision risk and autonomy.

  • Human-in-the-loop, human-on-the-loop and human-in-command models compared
  • Override procedures define authority, rationale, recording and downstream correction
  • Meaningful human review requires competence, time, information and intervention authority
  • Decision notices communicate AI involvement, reasons, limitations and appeal routes
  • Vulnerable-group assessments identify heightened risks and additional safeguards
  • Red-team testing probes harmful outputs, misuse paths and control weaknesses

Participants can assess external AI providers and control generative AI procurement and use.

  • Supplier due diligence reviews model purpose, training data and governance evidence
  • Contract clauses address audit rights, incident notification, data use and change control
  • Service-level measures define availability, accuracy, response times and support obligations
  • Generative AI evaluation tests hallucination, toxicity, prompt injection and data leakage
  • Retrieval-augmented generation controls govern source quality, citations and knowledge updates
  • Open-source model assessments address licences, provenance, vulnerabilities and maintenance ownership

Participants can establish monitoring, incident response and assurance routines for deployed AI.

  • Monitoring dashboards track performance, drift, bias, overrides and user complaints
  • Data drift, concept drift and performance degradation distinguished through monitoring signals
  • Threshold breaches trigger investigation, rollback, retraining or suspension decisions
  • AI incident taxonomy categorises harms, near misses, security events and control failures
  • Root-cause analysis uses five whys, fault trees and corrective action tracking
  • Internal audit plans test governance design, operating effectiveness and evidence retention

Participants can plan a phased AI governance implementation aligned to ISO/IEC 42001.

  • ISO/IEC 42001 management system requirements translated into implementation workstreams
  • Current-state assessment identifies policy, process, capability and evidence gaps
  • Governance roadmap sequences quick controls, foundational processes and assurance milestones
  • Metrics measure inventory coverage, review timeliness, incidents and control completion
  • Change management identifies stakeholder impacts, training needs and communications actions
  • Ninety-day action plan assigns owners, deadlines, dependencies and success measures

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. AI governance operating model template
  2. AI use-case intake and risk-tiering template
  3. NIST AI RMF risk assessment worksheet
  4. AI control and assurance checklist
  5. Model card and dataset documentation pack
  6. 90-day AI governance implementation plan

Who should attend

  • Chief risk officers and risk managers — establish accountable AI risk oversight
  • Data and AI leaders — implement governance around model development and deployment
  • Compliance and legal professionals — translate obligations into operational AI controls
  • Internal auditors — plan evidence-based assurance of AI governance arrangements
  • Information security and privacy leaders — address data, access and third-party AI risks
  • Product owners and business sponsors — approve AI use cases with informed accountability

Skills and tools covered

AI risk assessmentModel governanceHuman oversight designAlgorithmic fairness testingAI supplier assuranceLifecycle monitoring

Tools and standards

NIST AI Risk Management Framework, ISO/IEC 42001, ISO/IEC 23894, OECD AI Principles

How the course runs

Training methodology

The course uses short instructor briefings to introduce standards, governance methods and control patterns. Case work examines AI use cases such as credit scoring, employee screening, fraud detection and generative AI assistants. Small-group exercises assess risks, assign accountability, review model evidence and make approval decisions. Simulations test responses to incidents, drift and supplier assurance gaps. Participants then adapt the course templates to a priority use case and prepare a focused implementation plan.

Requirements and prerequisites

Participants should understand how their organisation uses data, software or automated decision systems and should have experience in a business, risk, compliance, technology, audit, security, privacy or product role. Familiarity with basic machine learning terms such as training data, model, prediction and model drift is helpful. Participants do not need to write code, build machine learning models, perform statistical analysis or hold a legal qualification. The course explains technical concepts sufficiently for governance and oversight decisions.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

You should understand how your organisation uses data, digital systems or automated decisions. Coding, data science and legal qualifications are not required.

Bring a current or planned AI use case, policy question or governance concern if you can share it appropriately. A laptop is useful for working with templates, although no specialist software is required.

It is designed for risk, compliance, audit, privacy, security, data, product and business professionals with AI oversight responsibilities. It also suits managers sponsoring AI adoption or approving high-impact use cases.

This course focuses on governance, accountability, risk controls, assurance and decision-making rather than model coding or algorithm development. Technical concepts are covered only to the depth needed to oversee AI systems credibly.

Participants can use the intake template, risk assessment worksheet, control checklist and documentation pack for a live AI use case. The final implementation plan identifies practical actions, owners and milestones for the next 90 days.

Each training day runs from 08:30 to 16:30 and provides about 6.5 contact hours. The programme progresses from governance foundations and policy through risk, controls, assurance, monitoring and implementation planning.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.