Course overview
Education leaders face growing pressure to improve learner support, retention and attainment while maintaining privacy, fairness and academic standards. Artificial intelligence can help identify learners needing intervention, recommend learning resources, support differentiated instruction and reduce routine staff workload. Poorly governed implementations, however, can expose sensitive learner data, reinforce bias, produce unreliable feedback or create unclear accountability between educators and technology suppliers.
This course prepares education managers to plan, govern and evaluate AI-supported personalised learning initiatives. Participants examine predictive analytics, recommendation engines, adaptive learning platforms, generative AI and intelligent tutoring systems through the lens of learning design and institutional management. They learn to define high-value use cases, assess data readiness, select vendors, establish governance controls, design human oversight and measure educational value. Attention is given to learner agency, accessibility, academic integrity, safeguarding and the limits of automated decision-making.
Teaching combines concise instructor briefings with education-sector cases, facilitated group analysis, governance simulations and structured planning work. Cases may include early-warning systems in universities, adaptive mathematics provision in schools, AI-supported workforce learning and student-facing chatbots for learner services. Participants leave with an AI-enabled personalised learning implementation pack containing a use-case assessment, data and risk controls, pilot design, evaluation measures and a 90-day action plan.
The course is suited to managers responsible for teaching, learning, student success, digital transformation, educational technology, quality assurance, data governance or institutional strategy. It is relevant to schools, universities, technical and vocational institutions, corporate academies, ministries of education and education-focused NGOs.