Artificial Intelligence in Education Management Training Course

Duration 5 days 10 modules · 33 contact hours
Level Intermediate Certificate on completion
Who attends Directors of Teaching and Learning, Education Managers and others
Fee from USD 1,100 KSh 95,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-EM-141

Before you join: Participants should have professional experience in education management, learning design, student support, education technology, quality assurance or institutional planning.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Education leaders face growing pressure to improve learner support, retention and attainment while maintaining privacy, fairness and academic standards. Artificial intelligence can help identify learners needing intervention, recommend learning resources, support differentiated instruction and reduce routine staff workload. Poorly governed implementations, however, can expose sensitive learner data, reinforce bias, produce unreliable feedback or create unclear accountability between educators and technology suppliers.

This course prepares education managers to plan, govern and evaluate AI-supported personalised learning initiatives. Participants examine predictive analytics, recommendation engines, adaptive learning platforms, generative AI and intelligent tutoring systems through the lens of learning design and institutional management. They learn to define high-value use cases, assess data readiness, select vendors, establish governance controls, design human oversight and measure educational value. Attention is given to learner agency, accessibility, academic integrity, safeguarding and the limits of automated decision-making.

Teaching combines concise instructor briefings with education-sector cases, facilitated group analysis, governance simulations and structured planning work. Cases may include early-warning systems in universities, adaptive mathematics provision in schools, AI-supported workforce learning and student-facing chatbots for learner services. Participants leave with an AI-enabled personalised learning implementation pack containing a use-case assessment, data and risk controls, pilot design, evaluation measures and a 90-day action plan.

The course is suited to managers responsible for teaching, learning, student success, digital transformation, educational technology, quality assurance, data governance or institutional strategy. It is relevant to schools, universities, technical and vocational institutions, corporate academies, ministries of education and education-focused NGOs.

What you will be able to do

  • Assess institutional readiness for AI-supported personalised learning using a structured readiness assessment
  • Define AI use cases linked to measurable learning, retention, equity and service outcomes
  • Design learner-data governance controls covering consent, access, retention and vendor sharing
  • Evaluate adaptive learning and generative AI suppliers using documented selection criteria
  • Create human-in-the-loop workflows for recommendations, feedback, safeguarding and appeals
  • Apply bias, privacy, academic integrity and safety controls to education AI initiatives
  • Develop pilot evaluation plans using baselines, comparison groups, equity measures and decision gates
  • Produce a 90-day implementation roadmap for an AI-enabled personalised learning initiative

Benefits of attending

For you

  • Make informed decisions about AI proposals from vendors, faculty and technology teams
  • Build credible personalised learning initiatives without relying solely on technical specialists
  • Identify privacy, bias and academic integrity risks before deployment
  • Lead evidence-based discussions on AI with educators, senior leaders and regulators
  • Produce an implementation plan directly applicable to a current institutional priority

For your organisation

  • Better targeted learner support through responsible use of attendance, progress and assessment data
  • Stronger controls over sensitive learner data shared with AI platform providers
  • More consistent criteria for selecting adaptive learning and generative AI suppliers
  • Reduced risk of biased recommendations, inappropriate automated feedback and unmanaged chatbot outputs
  • Clearer evidence of whether AI investments improve learning, retention or staff capacity

Course modules

10 modules over 5 days

Participants can identify and prioritise AI use cases that support defined learning and institutional outcomes.

  • AI use-case inventory linked to learner, teacher and institutional decisions
  • Distinguishing predictive analytics, recommendation engines, generative models and intelligent tutoring
  • Personalisation pathways: content, pace, support, assessment and feedback
  • Learning science constraints from cognitive load, retrieval practice and mastery learning
  • Stakeholder maps covering learners, faculty, families, regulators and technology partners
  • Problem statements framed with measurable learning and equity outcomes

Participants can define data controls for lawful and responsible AI-supported learning services.

  • Student data lifecycle mapping from collection through retention, sharing and deletion
  • Data minimisation and purpose limitation applied to learner records
  • Data dictionaries defining fields, provenance, quality rules and permitted uses
  • Consent, lawful basis and parental permissions for education data processing
  • Role-based access controls for teachers, counsellors, administrators and vendors
  • Privacy impact assessment questions for adaptive learning implementations

Participants can assess institutional readiness and evaluate AI suppliers against operational requirements.

  • Readiness assessment across strategy, data, people, processes, technology and governance
  • Build-buy-partner analysis using total cost, integration and exit criteria
  • Vendor due diligence covering model documentation, data terms and service levels
  • Interoperability requirements using LTI, OneRoster, SCORM and xAPI specifications
  • Pilot selection matrix balancing value, feasibility, risk and evidence
  • Business case assumptions for licensing, implementation, support and evaluation

Participants can specify AI-supported learning journeys that retain educator judgement and learner agency.

  • Universal Design for Learning checkpoints embedded in adaptive learning journeys
  • Competency maps translated into prerequisites, mastery thresholds and next-step recommendations
  • Knowledge tracing signals interpreted without overstating learner capability
  • Recommendation rules combining diagnostic results, learner goals and educator judgment
  • Human-in-the-loop escalation routes for safeguarding, wellbeing and academic concerns
  • Feedback prompts designed for specificity, timing, agency and metacognition

Participants can establish controlled generative AI workflows for learning content and feedback support.

  • Generative AI lesson-support workflows for differentiation, feedback and content adaptation
  • Prompt patterns specifying curriculum context, learner profile, constraints and output format
  • Retrieval-augmented generation using approved institutional knowledge sources
  • Hallucination checks using source verification, citation review and subject-matter approval
  • Teacher review protocols separating draft generation from pedagogical accountability
  • Age-appropriate guardrails for student-facing chatbots and virtual tutors

Participants can apply ethical and academic controls to AI-supported educational decisions and activities.

  • Bias testing across language, disability, socioeconomic status and prior attainment
  • Fairness measures: demographic parity, equal opportunity and error-rate comparison
  • Explainability records documenting inputs, model limits, decisions and appeals
  • UNESCO guidance applied to agency, inclusion, safety and human oversight
  • Academic integrity controls distinguishing acceptable assistance from misconduct
  • Incident response paths for harmful outputs, discrimination and data exposure

Participants can design assessment and support processes that use AI evidence appropriately.

  • Assessment blueprint alignment between learning outcomes, evidence and AI-supported tasks
  • Formative analytics dashboards interpreted alongside teacher observation and student voice
  • Validity threats from automated scoring, proxy variables and construct underrepresentation
  • Rubrics for evaluating AI-assisted work, process evidence and attribution
  • Authentic assessment designs using oral defence, iteration logs and local context
  • Feedback-loop metrics tracking response quality, uptake and learning progress

Participants can organise roles, approval processes and staff adoption for an AI learning initiative.

  • Operating model defining product ownership, pedagogical leadership, IT and data stewardship
  • RACI matrix for approvals, monitoring, incident handling and vendor management
  • Change impact assessment for faculty workload, learner support and communications
  • Professional development plan for teachers using AI-assisted learning tools
  • Pilot protocol specifying cohorts, comparison conditions, measures and decision gates
  • Procurement clauses covering audit rights, data return and model changes

Participants can evaluate whether an AI initiative improves learning outcomes fairly and credibly.

  • Kirkpatrick evaluation levels adapted for AI-enabled learning interventions
  • Logic model connecting inputs, activities, outputs, outcomes and institutional impact
  • Baseline and comparison-group designs for credible learning-effect estimates
  • Equity monitoring disaggregated by learner group, access pattern and outcome
  • Dashboard metrics for adoption, engagement, mastery, retention and support demand
  • Benefits realisation review comparing anticipated value with observed results

Participants can produce a prioritised implementation roadmap for their own education context.

  • AI education roadmap sequencing policy, pilots, scale decisions and review cycles
  • Risk register scoring privacy, bias, safety, procurement and reputational exposures
  • Decision log recording evidence, approvals, exceptions and accountable owners
  • 90-day implementation plan with milestones, dependencies, resources and measures
  • Communications plan addressing staff questions, learner expectations and family concerns
  • Personal application priorities aligned to institutional strategy and governance capacity

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. AI personalised learning use-case assessment template
  2. Learner data governance and privacy checklist
  3. AI vendor due diligence scorecard
  4. Human oversight and incident response model
  5. Pilot evaluation and benefits realisation plan
  6. 90-day AI education implementation roadmap

Who should attend

  • Directors of Teaching and Learning — responsible for improving learning quality and learner outcomes
  • Education Managers — accountable for service delivery, learner retention and institutional performance
  • Digital Transformation Leaders — planning technology-enabled changes to education operations
  • Learning Technology Managers — selecting, integrating and governing education technology platforms
  • Student Success and Support Leaders — using learner data to target timely interventions
  • Data Protection and Quality Assurance Managers — assuring lawful, fair and evidence-based AI use

Skills and tools covered

AI education governancePersonalised learning designLearner data managementAlgorithmic risk assessmentEducational AI evaluationImplementation roadmapping

Tools and standards

NIST AI Risk Management Framework, UNESCO Guidance for Generative AI in Education and Research, Universal Design for Learning Guidelines, Learning Tools Interoperability (LTI)

How the course runs

Training methodology

The course uses short instructor briefings, education-sector cases, group analysis, governance simulations and application planning. Participants examine realistic scenarios involving learner analytics, adaptive platforms, generative AI feedback and student-facing chatbots. Working in facilitated groups, they assess use cases, review vendor evidence, apply risk controls and interpret evaluation data. Instructor feedback connects each activity to institutional decision-making. Time is reserved to develop an individual implementation plan that can be refined with colleagues after the course.

Requirements and prerequisites

Participants should have professional experience in education management, learning design, student support, education technology, quality assurance or institutional planning. They should understand how their institution delivers programmes, assesses learners and manages learner records. Familiarity with learning management systems, student information systems or reporting dashboards is useful but not essential. No programming, data science, machine learning or advanced statistical knowledge is required. Participants do not need to have selected or implemented an AI system before attending.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

Participants should understand education delivery, learner support, assessment or education technology in their own setting. Technical AI knowledge, programming and data science experience are not required.

Bring information about a current education challenge, such as learner retention, feedback quality, curriculum differentiation or staff workload. If permitted by your organisation, bring non-sensitive examples of existing policies, reports or technology requirements.

The course is designed for managers who make or influence decisions about teaching, learning, student support, digital systems, quality assurance or data governance. It is suitable for both institutions beginning AI planning and those reviewing existing tools.

This course focuses on management decisions, learning design, governance, procurement and evaluation rather than model building or programming. Participants learn how to specify, control and assess AI-supported learning services.

Participants leave with a structured implementation pack that can be used to brief leaders, assess suppliers or prepare a pilot. The 90-day plan identifies practical actions, accountable owners, risks and measures.

The five days contain ten connected modules, each taking approximately three contact hours, plus transitions, review and application planning. Training days run from 08:30 to 16:30 and provide about 6.5 contact hours daily.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.