Childcare and Nursery Management Training Course

Duration 10 days 16 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends Nursery Manager, Deputy Nursery Manager and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-EM-086

Before you join: Participants should have practical experience working in a nursery, preschool, childcare centre or early years classroom, or hold a role supporting its operations.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Nursery leaders must protect children, meet regulatory duties, maintain safe staffing, support learning and sustain a viable service at the same time. Weak systems can lead to safeguarding failures, inconsistent practice, parent complaints, poor inspection outcomes and avoidable financial pressure. Effective management depends on clear policies, observable standards, reliable records and staff who understand both their responsibilities and the reasons behind them.

This course develops the practical management skills required to run a high-quality childcare or nursery setting. Participants examine safeguarding systems, child development, curriculum planning, observation and assessment, SEND support, health and safety, workforce planning, family partnerships, occupancy, budgeting and quality assurance. They use recognised approaches including the EYFS statutory framework, the SEND Code of Practice, ECERS-3, Leuven wellbeing and involvement scales, risk assessment, RACI and root-cause analysis. Regulatory examples are discussed alongside methods for adapting policies and controls to local legal requirements.

Teaching combines focused tutor input with realistic nursery cases, policy reviews, management simulations, group discussion and structured planning work. Participants begin building a setting improvement plan during the first week, then strengthen it through work on staffing, finance, quality evidence and implementation controls during the second week. They leave with reusable management templates and a completed Nursery Quality, Safeguarding and Improvement Plan for application in their own setting. The programme runs over 10 days, with approximately 6.5 contact hours each day, and is available in classrooms in 50+ cities or live online. Participants receive a certificate of completion.

The course is suited to practitioners moving into management, existing nursery managers seeking stronger operating systems, and owners responsible for quality, compliance and sustainable growth.

What you will be able to do

  • Design a nursery operating model covering quality, safeguarding, staffing and family service.
  • Apply safeguarding thresholds, escalation routes and factual recording techniques to child protection concerns.
  • Plan curriculum, observation and assessment cycles using child development evidence.
  • Create inclusive support plans using the graduated approach and reasonable adjustments.
  • Build risk assessments and operational controls for health, safety, medication and emergencies.
  • Manage recruitment, supervision, performance feedback and staff deployment against required ratios.
  • Prepare budgets, occupancy forecasts, cash-flow projections and corrective management actions.
  • Present a complete Nursery Quality, Safeguarding and Improvement Plan with measurable priorities.

Benefits of attending

For you

  • Greater confidence leading safeguarding, staffing and quality discussions
  • A structured route from practitioner responsibilities to nursery management
  • Stronger evidence for promotion to deputy manager or manager roles
  • Practical methods for handling parent concerns and staff performance issues
  • Reusable documents for managing inspections, improvement priorities and daily controls

For your organisation

  • Clearer safeguarding records, escalation routes and designated lead accountabilities
  • More consistent curriculum, observation and inclusive support across rooms
  • Improved staff deployment against ratios, demand patterns and continuity needs
  • Earlier identification of occupancy, cost and cash-flow pressures
  • A measurable improvement plan linking quality evidence to operational action

Course modules

16 modules over 10 days

Participants can define a clear service model, leadership accountabilities and measurable quality commitments for a nursery setting.

  • Service vision, values and quality commitments translated into observable practice
  • Stakeholder mapping covering children, families, staff, owners and regulators
  • UN Convention on the Rights of the Child guiding decisions
  • Quality indicators balanced across safety, relationships, learning, inclusion and sustainability
  • Setting purpose, capacity and age mix aligned with local demand
  • Professional boundaries and accountability within nursery leadership roles

Participants can organise governance, policies and evidence records to meet applicable regulatory requirements.

  • Regulatory register identifying licences, ratios, records, inspections and reporting duties
  • EYFS statutory requirements distinguished from setting policies and procedures
  • Data protection controls for children's records, images and family information
  • Governance structures defining proprietor, manager, designated lead and board accountabilities
  • Policy review calendar linked to legal changes and incident learning
  • Audit trails maintained for consent, attendance, medication and staff checks

Participants can lead safeguarding responses, maintain factual records and manage escalation decisions appropriately.

  • Thresholds for concern recognised through behavioural, physical and disclosure indicators
  • Four Rs of safeguarding: recognise, respond, report and record
  • Chronologies written with factual language, dates, actions and outcomes
  • Designated safeguarding lead escalation routes and multi-agency referral decisions
  • Allegations against staff managed under local authority designated officer procedures
  • Safer working practices covering intimate care, digital devices and visitors

Participants can use developmental and wellbeing evidence to improve care routines and key-person arrangements.

  • Developmental domains connected to realistic expectations from birth to five
  • Attachment theory applied to key-person arrangements and settling-in plans
  • Schema theory used to interpret repeated play patterns and interests
  • Trauma-informed responses supporting regulation, trust and predictable routines
  • Observation of wellbeing and involvement using Leuven scales
  • Transitions planned between home, rooms, key persons and school

Participants can lead curriculum planning that connects children's interests, learning goals and daily provision.

  • Curriculum intent derived from children's interests, developmental needs and community
  • Continuous provision planned through enabling environments and accessible resources
  • Adult-led and child-initiated learning balanced within daily routines
  • Sustained shared thinking used to extend language, curiosity and reasoning
  • Communication-rich spaces designed with stories, songs, print and conversation
  • Planning cycles link invitations, interactions, observations and next steps

Participants can establish evidence-based observation and assessment systems that inform next steps.

  • Observation methods selected: narrative, time sample, event sample and checklist
  • Learning stories written from evidence without assumptions or deficit labels
  • Assessment judgments moderated against developmental milestones and recorded observations
  • Next steps prioritised through formative assessment and family contributions
  • Progress tracking identifies patterns requiring curriculum adjustment or additional support
  • Confidential records shared securely with parents and authorised professionals

Participants can identify barriers to participation and coordinate proportionate inclusive support for children.

  • Graduated approach cycles: assess, plan, do and review
  • SEND Code of Practice applied to early identification and support
  • Reasonable adjustments remove barriers in routines, spaces and communication
  • Individual support plans specify outcomes, strategies, ownership and review dates
  • Visual supports, sensory adaptations and communication aids selected purposefully
  • Multi-professional referrals prepared with consent, evidence and family voice

Participants can implement practical controls for premises safety, health risks, medication and emergencies.

  • Risk assessments distinguish hazards, controls, residual risk and review triggers
  • Daily opening checks cover premises, equipment, access and outdoor areas
  • Medication administration follows consent, dosage, witnessing and recording controls
  • Infection prevention procedures address exclusion, hand hygiene, cleaning and outbreaks
  • Food safety controls apply allergen management, temperature checks and meal supervision
  • Emergency plans cover fire, missing child, lockdown and severe weather

Participants can recruit, induct and deploy staff safely while maintaining required ratios and continuity.

  • Workforce plan matches ratios, qualifications, skills mix and occupancy forecasts
  • Safer recruitment uses structured interviews, references, identity and background checks
  • Role profiles define key-person duties, safeguarding responsibilities and reporting lines
  • Induction checklists verify policies, supervision arrangements and probation objectives
  • Supervision meetings address practice evidence, wellbeing, development and accountability
  • Staff deployment protects continuity, breaks, ratios and peak-period coverage

Participants can lead staff through feedback, supervision, conflict resolution and reflective practice.

  • Situational leadership matched to staff competence, confidence and task risk
  • Psychological safety fostered through respectful challenge, feedback and mistake reporting
  • Performance conversations use SBI feedback and agreed improvement actions
  • Conflict resolution separates interests, positions, evidence and workable agreements
  • Meeting agendas convert operational issues into owners, deadlines and decisions
  • Reflective practice routines turn incidents and observations into team learning

Participants can organise daily operations, admissions processes and occupancy monitoring for reliable service delivery.

  • Daily routines mapped from arrival through handover, meals, sleep and departure
  • Occupancy dashboards track enquiries, tours, registrations, attendance and vacancies
  • Parent communications planned across admissions, daily updates, concerns and transitions
  • Admissions procedures establish contracts, permissions, emergency contacts and collection authorities
  • Room layouts support supervision lines, free flow and manageable transitions
  • Supplier controls cover ordering, stock rotation, service schedules and approvals

Participants can build constructive family relationships and manage concerns through fair, documented processes.

  • Partnership agreements set expectations for communication, consent, fees and conduct
  • Two-way conversations capture family knowledge, culture, languages and priorities
  • Complaints procedure distinguishes informal resolution, investigation, response and escalation
  • Family engagement plans include workshops, home-learning ideas and consultation channels
  • Sensitive conversations prepared using evidence, empathy, boundaries and agreed actions
  • Community referral maps connect families with health, social care and support

Participants can interpret core nursery financial information and take action on income and cost pressures.

  • Fee model calculates break-even occupancy, funded places, discounts and payment terms
  • Monthly budget separates staffing, premises, food, resources and contingency costs
  • Staffing cost ratio monitored against income, occupancy and statutory requirements
  • Cash-flow forecast schedules fee receipts, payroll, suppliers and capital purchases
  • Procurement comparisons assess specification, price, safety, lead time and warranties
  • Management accounts explain variances and prompt corrective operating decisions

Participants can gather quality evidence, identify root causes and manage corrective action before inspection.

  • Self-evaluation framework rates leadership, safeguarding, curriculum, inclusion and operations
  • ECERS-3 observations assess space, routines, interactions and learning materials
  • Quality audits sample records, rooms, practice evidence and parent feedback
  • Root-cause analysis distinguishes immediate errors from system weaknesses
  • Corrective action plans assign measures, owners, deadlines and verification
  • Inspection readiness files organise evidence without staged or artificial practice

Participants can translate quality findings into a prioritised, owned and measurable improvement programme.

  • Balanced scorecard links child outcomes, family experience, workforce and financial health
  • SMART improvement objectives prioritised using impact, effort, risk and urgency
  • RACI matrix clarifies project decisions, delivery responsibilities and consultation
  • Implementation milestones sequence policy changes, training, communications and review
  • Key performance indicators set baselines, targets, data owners and cadence
  • Change communications address rationale, expected behaviours, concerns and feedback loops

Participants can build, review and present a complete Nursery Quality, Safeguarding and Improvement Plan.

  • Setting profile synthesised from capacity, quality evidence, risks and stakeholder needs
  • Safeguarding, curriculum and inclusion priorities translated into integrated actions
  • Operating plan aligns staffing, routines, budget, family communication and controls
  • Risk register ranks threats using likelihood, impact, ownership and mitigations
  • Quality measures specify evidence sources, targets, review points and escalation
  • Peer review tests feasibility, compliance, resource requirements and unintended consequences
  • Executive presentation defends priorities, implementation sequence and success measures

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Nursery governance and policy review calendar
  2. Safeguarding concern chronology template
  3. Curriculum, observation and assessment planning model
  4. Staffing ratio and occupancy dashboard
  5. Nursery budget and cash-flow forecast template
  6. Nursery Quality, Safeguarding and Improvement Plan

Who should attend

  • Nursery Manager — needs reliable systems for quality, compliance, staffing and parent confidence
  • Deputy Nursery Manager — prepares to assume wider operational and leadership responsibility
  • Early Years Room Leader — manages staff practice, curriculum delivery and daily routines
  • Nursery Owner or Director — requires visibility of quality, risk, occupancy and financial performance
  • Childcare Centre Supervisor — coordinates safe operations, records and staff deployment
  • Early Years Practitioner — seeks preparation for a first management or leadership post

Skills and tools covered

Safeguarding governanceCurriculum leadershipWorkforce planningNursery financial managementQuality assuranceFamily partnership management

Tools and standards

EYFS statutory framework, SEND Code of Practice, ECERS-3, Leuven wellbeing and involvement scales

How the course runs

Training methodology

The course uses short tutor briefings to introduce management methods, followed by case work drawn from nursery operations, safeguarding concerns, staffing decisions, parent complaints and quality reviews. Participants analyse sample records, policies, budgets and incident reports; work in groups on realistic management scenarios; and test decisions through facilitated simulations. Individual application planning runs through both weeks, allowing participants to assemble documents and actions relevant to their own setting. Trainers adapt examples to the regulatory context and experience of each cohort.

Requirements and prerequisites

Participants should have practical experience working in a nursery, preschool, childcare centre or early years classroom, or hold a role supporting its operations. Familiarity with daily routines, child supervision, parent communication and basic record keeping is assumed. Participants should be prepared to discuss policies or management challenges from their setting where appropriate. A prior management qualification is not required, and no finance, legal or human resources qualification is expected. The course explains the management tools used before participants apply them.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

Participants should have experience in an early years, nursery, preschool or childcare setting, or support its operations. Prior management training is not required, but familiarity with daily childcare routines and professional responsibilities is helpful.

Participants may bring non-confidential examples of policies, staffing rotas, inspection findings, budgets or improvement priorities from their setting. Course materials and planning templates are provided, so bringing documents is useful but not compulsory.

The course is designed for nursery managers, deputies, room leaders, supervisors and owners with responsibility for service quality. It also suits experienced practitioners preparing for their first formal leadership role.

Teaching and child development courses focus primarily on learning, pedagogy and child outcomes. This programme includes those areas but concentrates on the management systems required to run a safe, compliant, staffed and financially controlled setting.

Participants build management documents throughout the programme, including safeguarding records, quality measures, workforce plans and financial controls. The final improvement plan can be adapted directly to their setting's priorities, local requirements and available resources.

Each training day runs from 08:30 to 16:30 and provides about 6.5 contact hours. The programme contains 16 modules delivered in teaching order, with the final module used to review and present the completed nursery improvement plan.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.