Business Analytics with SQL Training Course

Duration 10 days 18 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends Business Analyst, Data Analyst and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-DA-094

Before you join: Participants should be comfortable using spreadsheets, interpreting tables and discussing business measures such as revenue, volume, cost, conversion or service levels.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Business teams often hold the data needed to explain revenue movement, customer behaviour, service performance and operational cost, yet the data is distributed across transactional systems and reported inconsistently. Analysts who depend entirely on prebuilt dashboards or technical teams can struggle to test questions quickly, validate reported figures, or identify the data definitions behind a metric. SQL provides a direct, auditable way to retrieve, combine and analyse relational data while retaining the detail needed for decision support.

This course develops practical business analytics skills using SQL. Participants write queries that filter, aggregate, join and transform data; build reusable metric logic; investigate data quality; and analyse customer, product, financial and operational performance. The programme covers relational database concepts, query optimisation, window functions, common table expressions, cohort analysis, funnel analysis and dimensional models. Participants also learn to translate business questions into data requirements, document assumptions and communicate findings with evidence.

Teaching combines short instructor briefings, guided SQL demonstrations, realistic case data and structured analysis assignments. Cases reflect situations such as reconciling sales reports, investigating customer retention, assessing branch performance and identifying delayed service activity. Participants progressively build an analytical SQL portfolio, beginning with validated extracts and ending with a documented business analysis. They leave with reusable query patterns, metric definitions, data-quality checks and an analysis pack suitable for adapting to their own reporting work.

The course suits business analysts, data analysts, reporting specialists, finance professionals, operations analysts and product teams who work with relational data. It is particularly relevant where teams need reliable self-service analysis but must maintain clear controls over definitions, source data and reporting logic.

What you will be able to do

  • Write SQL queries that retrieve, filter, sort and aggregate business data
  • Join relational tables using validated keys, cardinality checks and reconciliation methods
  • Build reusable KPI calculations using common table expressions and window functions
  • Analyse customer cohorts, conversion funnels and retention patterns from transactional data
  • Investigate data-quality issues using profiling, exception queries and reconciliation controls
  • Design dimensional reporting structures using Kimball fact and dimension modelling
  • Optimise SQL queries using execution plans, indexes and predicate management
  • Present a documented SQL-based business analysis with findings and recommendations

Benefits of attending

For you

  • Produce auditable answers without waiting for routine data requests
  • Translate business questions into precise SQL logic and testable measures
  • Identify reporting errors caused by duplicate records, missing values and incorrect joins
  • Build a portfolio of reusable SQL patterns for analysis work
  • Present defensible findings with documented sources, assumptions and calculations

For your organisation

  • Reduce turnaround time for recurring commercial and operational analysis
  • Improve consistency of KPI calculations across reports and business teams
  • Detect source-data issues before they affect management reporting
  • Decrease dependency on manual spreadsheet extracts and unsupported calculations
  • Strengthen traceability from business recommendation to underlying transaction data

Course modules

18 modules over 10 days

Participants can translate a business question into data entities, measures and query requirements.

  • Decision questions translated into measures, dimensions, populations and time periods
  • Relational tables, rows, columns, primary keys and foreign keys
  • Grain defined before querying transactions, accounts, events or daily balances
  • Entity relationship diagrams used to identify valid data relationships
  • Business definitions separated from physical source-system field names
  • Analytical requirements documented through question, metric, population and refresh frequency

Participants can run well-structured SQL statements and inspect result sets safely.

  • SELECT, FROM and WHERE clauses structured for readable retrieval
  • Column aliases applied to produce intelligible business-facing output labels
  • Result sets limited during exploration using LIMIT and TOP
  • SQL comments record assumptions, source choices and calculation rationale
  • Statement execution and error messages interpreted within the query editor
  • Schema browsers used to inspect tables, columns, types and constraints

Participants can select relevant records using precise filters and data-type handling.

  • Boolean logic combines AND, OR and NOT without ambiguous conditions
  • IN, BETWEEN and LIKE filters target defined business populations
  • NULL handling distinguishes unavailable values from zero and blank values
  • ORDER BY sequences outputs for review, ranking and exception analysis
  • Date, numeric and text types checked before comparison operations
  • CASE expressions classify records into transparent business reporting categories

Participants can calculate grouped measures while preserving the correct level of detail.

  • COUNT, SUM, AVG, MIN and MAX calculate business measures
  • GROUP BY establishes reporting grain before aggregate calculations occur
  • HAVING filters aggregated groups after measure calculation is complete
  • Distinct counts prevent duplicate entity reporting in transactional datasets
  • Conditional aggregation calculates segmented KPIs within one result set
  • Reconciliation totals compare query outputs against control figures

Participants can combine related tables without introducing duplication or excluding required records.

  • INNER JOIN returns records with matching keys in both tables
  • LEFT JOIN retains the analytical population when related records are absent
  • Join cardinality assessed as one-to-one, one-to-many or many-to-many
  • Duplicate rows traced through key uniqueness and relationship checks
  • Composite keys matched using multiple fields where single keys fail
  • Reconciliation queries compare row counts before and after joins

Participants can profile data and document controls that support reliable analysis.

  • Completeness checks identify missing identifiers, dates, amounts and categories
  • Validity rules test permitted values, ranges and date sequences
  • Uniqueness tests locate duplicate customers, transactions and reference records
  • Referential integrity exceptions reveal orphaned records across related tables
  • Control totals reconcile source extracts with analytical query outputs
  • Data-quality findings documented by issue, impact, owner and remediation

Participants can analyse activity over time using consistent reporting periods and date logic.

  • Date extraction derives year, quarter, month and weekday reporting attributes
  • Calendar tables standardise fiscal periods, working days and period comparisons
  • Rolling periods calculate trailing seven-day, monthly and quarterly measures
  • Date differences measure customer tenure, processing time and service delays
  • Period boundaries prevent partial-month comparisons and misleading trend calculations
  • Time-based filters isolate current, prior and comparable reporting periods

Participants can structure multi-step analytical queries that are readable, testable and reusable.

  • Common table expressions separate staging, calculation and presentation query steps
  • Named query blocks expose business logic for peer review
  • Intermediate results tested before combining complex analytical transformations
  • Reusable filters centralise reporting periods and population definitions
  • Query formatting applies consistent indentation, aliases and logical sections
  • Source lineage documented from raw table through derived analytical measure

Participants can calculate rankings, running totals and period comparisons without losing row detail.

  • OVER clauses define partitions and ordering for analytical calculations
  • ROW_NUMBER identifies latest records and deduplicates event histories
  • RANK and DENSE_RANK compare performance within defined business segments
  • Running totals track cumulative revenue, volume and target attainment
  • LAG and LEAD calculate period-on-period movement and event intervals
  • Window frames control rolling calculations across ordered observation sets

Participants can segment customer and product performance using transparent SQL calculations.

  • Customer value calculated from revenue, margin, frequency and recency measures
  • Product mix analysis compares sales contribution across categories and channels
  • Pareto analysis identifies customers or products driving cumulative value
  • Segmentation rules classify accounts using explicit threshold-based business logic
  • Cross-sell patterns identify products purchased by shared customer populations
  • Contribution analysis separates volume, price and mix movement drivers

Participants can measure behavioural progression and retention from customer activity data.

  • Cohort assignment groups customers by first purchase or registration period
  • Retention matrices measure returning activity across subsequent reporting periods
  • Conversion funnels calculate progression between defined customer journey stages
  • Drop-off analysis identifies the stages with highest customer abandonment
  • Activation metrics distinguish registered users from engaged customers
  • Churn definitions align inactivity thresholds with the underlying business model

Participants can use SQL to investigate process flow, workload and service performance.

  • Service-level measures compare completion timestamps against agreed target times
  • Queue ageing identifies unresolved cases by age band and priority
  • Process bottlenecks located through stage duration and hand-off analysis
  • Workload distribution compares volumes across teams, locations and channels
  • Exception populations isolate breached, stalled or repeatedly reopened cases
  • Root-cause cuts segment operational failures by product, region and reason

Participants can construct reconciled SQL analyses for revenue, cost and profitability questions.

  • Revenue recognition dates distinguished from order, invoice and payment dates
  • Gross margin calculations combine sales values with attributable cost records
  • Budget variance analysis compares actual, plan and prior-period values
  • Currency conversion logic applies approved rates and effective dates
  • Account hierarchies roll detailed transactions into management reporting lines
  • Financial reconciliations trace reported totals to transaction-level supporting data

Participants can define fact tables and dimensions that support consistent analytical reporting.

  • Kimball dimensional modelling separates measurable facts from descriptive dimensions
  • Fact table grain declared before selecting measures and foreign keys
  • Conformed dimensions support consistent reporting across multiple business processes
  • Star schemas simplify analytical queries for common reporting requirements
  • Slowly changing dimensions preserve historically accurate descriptive attributes
  • Date dimensions provide standard fiscal, calendar and comparative reporting fields

Participants can diagnose common query-performance issues and improve maintainability.

  • Execution plans reveal scans, joins, sorts and estimated row volumes
  • Predicate pushdown reduces records processed before joins and aggregations
  • Indexes assessed against filter, join and sort access patterns
  • SELECT star avoided to reduce unnecessary data transfer and ambiguity
  • Sargable predicates preserve index use during date and text filtering
  • Query review checklists assess correctness, clarity, performance and controls

Participants can communicate SQL findings with clear definitions, evidence and appropriate controls.

  • Metric definitions specify formula, grain, exclusions, owner and refresh cadence
  • Analysis narratives distinguish observed facts, interpretations and recommended actions
  • Assumptions registers record source limitations, transformations and unresolved questions
  • Data lineage diagrams link business outputs to source tables and fields
  • Access controls protect sensitive customer, employee and financial data
  • Peer review criteria test reproducibility, logic, documentation and decision relevance

Participants can scope a SQL analysis project with defined decisions, data and validation steps.

  • Problem statements identify decisions, stakeholders, deadlines and expected business value
  • Data inventories map required entities, systems, owners and extraction constraints
  • Metric contracts agree calculation rules before analysis begins
  • Analysis plans sequence data preparation, validation, calculation and review tasks
  • Acceptance criteria define reconciliations, tolerances and required output formats
  • Risk logs capture privacy, access, quality and interpretation dependencies

Participants can build, review and present a complete SQL-based business analysis with validated findings and recommendations.

  • Business case framed through decision, stakeholder, measure and analytical scope
  • Source tables profiled for grain, keys, completeness and relationship risks
  • SQL analysis combines joins, aggregations, CTEs and window functions
  • KPI calculations reconciled against stated controls and source totals
  • Findings segmented to identify drivers, exceptions and decision implications
  • Peer review tests query logic, assumptions, documentation and reproducibility
  • Presentation communicates evidence, recommendations, limitations and next analytical steps

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. SQL query pattern library
  2. KPI definition template
  3. Data-quality control checklist
  4. Join validation checklist
  5. Dimensional model canvas
  6. Documented business analysis pack

Who should attend

  • Business Analyst — needs evidence-based answers from operational and commercial data
  • Data Analyst — needs stronger SQL patterns for repeatable business analysis
  • Reporting Analyst — needs transparent metric logic beyond fixed dashboard outputs
  • Finance Analyst — needs reconciled revenue, cost and profitability analysis
  • Operations Analyst — needs to diagnose service, process and capacity performance
  • Product Analyst — needs behavioural analysis from customer and event data

Skills and tools covered

SQL query writingRelational data analysisKPI definitionData quality testingDimensional modellingAnalytical storytelling

Tools and standards

PostgreSQL, DBeaver, Kimball dimensional modelling, SQL:2016

How the course runs

Training methodology

The course uses short briefings followed by instructor demonstrations and case-based SQL work. Participants analyse realistic relational datasets, progressively building queries from simple extracts to multi-table analytical models. Group activities focus on defining measures, checking assumptions, interpreting query results and reviewing alternative approaches. Structured simulations address reporting reconciliation, customer analysis and operational investigation. Participants also create an application plan that identifies a priority business question, relevant data sources, metric definitions and controls for their workplace.

Requirements and prerequisites

Participants should be comfortable using spreadsheets, interpreting tables and discussing business measures such as revenue, volume, cost, conversion or service levels. Experience with reports, dashboards, databases or data extracts is useful, but prior SQL programming is not required. Participants should be prepared to work with structured data and to explain the business question behind an analysis. The course does not require software engineering experience, advanced mathematics, statistics, Python, R, database administration or prior dimensional modelling knowledge.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

No prior SQL experience is required, although participants should be comfortable reading tables and using basic spreadsheet formulas. The course begins with query structure and builds toward multi-table analysis, window functions and performance review.

Bring a laptop capable of running the supplied SQL client or accessing the live online environment. If permitted by your organisation, bring an anonymised business question or report definition that you would like to improve.

It is designed for professionals who analyse business, financial, customer, product or operational data. It is not a database administration course and does not focus on software application development.

This course concentrates on querying, validating and structuring relational data with SQL. Visualisation tools may present results, but the emphasis here is the calculation logic, source data and controls behind the result.

Participants can use the query patterns to investigate reporting variances, create repeatable extracts, validate dashboard figures and analyse customer or operational performance. The workplace analysis plan helps identify an initial application with defined data, measures and checks.

Each day runs from 08:30 to 16:30 and provides about 6.5 contact hours. The first week establishes SQL foundations and begins practical analysis; the second week develops advanced analytical methods, modelling, governance and the capstone presentation.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.