Course overview
Business teams often hold the data needed to explain revenue movement, customer behaviour, service performance and operational cost, yet the data is distributed across transactional systems and reported inconsistently. Analysts who depend entirely on prebuilt dashboards or technical teams can struggle to test questions quickly, validate reported figures, or identify the data definitions behind a metric. SQL provides a direct, auditable way to retrieve, combine and analyse relational data while retaining the detail needed for decision support.
This course develops practical business analytics skills using SQL. Participants write queries that filter, aggregate, join and transform data; build reusable metric logic; investigate data quality; and analyse customer, product, financial and operational performance. The programme covers relational database concepts, query optimisation, window functions, common table expressions, cohort analysis, funnel analysis and dimensional models. Participants also learn to translate business questions into data requirements, document assumptions and communicate findings with evidence.
Teaching combines short instructor briefings, guided SQL demonstrations, realistic case data and structured analysis assignments. Cases reflect situations such as reconciling sales reports, investigating customer retention, assessing branch performance and identifying delayed service activity. Participants progressively build an analytical SQL portfolio, beginning with validated extracts and ending with a documented business analysis. They leave with reusable query patterns, metric definitions, data-quality checks and an analysis pack suitable for adapting to their own reporting work.
The course suits business analysts, data analysts, reporting specialists, finance professionals, operations analysts and product teams who work with relational data. It is particularly relevant where teams need reliable self-service analysis but must maintain clear controls over definitions, source data and reporting logic.


