Business Development and Proposal Strategy Training Course

Duration 10 days 20 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends Business Development Managers, Sales Managers and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-S-035

Before you join: Participants should have experience selling, supporting sales, managing customer accounts, preparing proposals or contributing to commercial decisions.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Business development teams often lose winnable opportunities because account intelligence is fragmented, qualification is weak, solution teams join too late, or proposals describe capabilities rather than the customer’s decision criteria. Pricing can be disconnected from value, bid resources can be committed to poor-fit opportunities, and review processes may focus on grammar instead of win strategy. These problems affect complex sales in government, banking, infrastructure, technology, professional services, health, manufacturing and NGO programmes.

This course develops a disciplined approach to finding, qualifying, pursuing and winning strategic opportunities. Participants assess markets and accounts, define ideal customer profiles, map stakeholders and buying processes, conduct structured discovery, build value cases, make bid/no-bid decisions, shape solutions and develop pricing positions. They also learn how to create proposal strategies, storyboards, compliance matrices, executive summaries and review plans that help evaluators find relevant evidence quickly.

Instruction combines short briefings with realistic opportunity cases, account-planning work, discovery simulations, pricing discussions, proposal reviews and group critique. Participants apply the tools to a live opportunity or a detailed case supplied by the instructor. They leave with an account and opportunity plan, qualification scorecard, stakeholder map, value proposition, proposal strategy and a completed bid response package. The course is delivered over 10 days in the classroom in 50+ cities or live online, with training days running from 08:30 to 16:30 and approximately 6.5 contact hours each. Participants who complete the course receive a certificate of completion.

The course suits professionals who sell complex products, services, programmes or contracts where several decision-makers, formal evaluations, commercial risk and extended sales cycles require more than product knowledge and relationship management.

What you will be able to do

  • Assess market attractiveness and target accounts using structured segmentation criteria
  • Build account plans that connect customer priorities, stakeholders and pursuit actions
  • Qualify complex opportunities using MEDDICC evidence and bid/no-bid criteria
  • Conduct discovery conversations that identify business problems, impacts and decision processes
  • Develop quantified value propositions and business cases for proposed solutions
  • Create proposal strategies, win themes, storyboards and compliance matrices
  • Construct value-based pricing positions with assumptions, ranges and approval requirements
  • Present and defend a complete account, pursuit and proposal strategy

Benefits of attending

For you

  • A repeatable method for deciding where to spend pursuit time
  • Stronger evidence for challenging weak opportunities before bid costs grow
  • Practical language for discussing customer value beyond features and specifications
  • Greater confidence leading account, pursuit and proposal strategy meetings
  • A portfolio-ready bid package demonstrating commercial and proposal capability

For your organisation

  • Better allocation of bid resources toward qualified, strategically relevant opportunities
  • Earlier identification of customer risks, competitor positions and approval barriers
  • More consistent value messaging across sales, technical and proposal teams
  • Improved pricing discipline through documented assumptions and approval checkpoints
  • Higher-quality proposals aligned to evaluation criteria and customer priorities

Course modules

20 modules over 10 days

Participants can define a business development strategy that links market choices, growth goals and sales activity.

  • Business development roles across direct sales, partners, bids and account growth
  • Revenue growth choices using market, customer, offering and channel priorities
  • Commercial strategy translated into target segments, accounts and opportunity themes
  • Sales process stages linked to evidence, decisions and resource commitments
  • Leading and lagging indicators for pipeline health and pursuit performance
  • Activity-to-outcome ratios used to diagnose weak conversion points

Participants can assess market segments and select priority areas for business development investment.

  • TAM, SAM and SOM estimates built from credible customer and spend data
  • Segment attractiveness scored by growth, margin, access and competitive intensity
  • Customer needs grouped by operating problem, purchasing trigger and budget source
  • Competitor positioning compared through capability, proof, price and relationships
  • Market-entry hypotheses tested against procurement routes and buying barriers
  • Target segment priorities converted into measurable business development objectives

Participants can create ideal customer profiles and rank accounts using commercial criteria.

  • Ideal customer profile criteria covering need, fit, value and accessibility
  • Account scoring models weighted for revenue potential, urgency and strategic fit
  • Firmographic, operational and behavioural signals used for account selection
  • Trigger events identified from budgets, regulation, leadership changes and contracts
  • Tiering strategic accounts by growth potential, relationship depth and investment
  • Named-account lists linked to coverage actions and ownership responsibilities

Participants can build account plans that coordinate customer intelligence, relationships and growth actions.

  • Account plans structured around objectives, intelligence, relationships and actions
  • Customer business model mapped to revenue sources, costs and operating pressures
  • White-space analysis identifies unmet needs, adjacent buyers and cross-sell possibilities
  • Relationship maps distinguish sponsors, users, influencers, blockers and gatekeepers
  • Account objectives translated into quarterly milestones, meetings and evidence requirements
  • Joint action plans assign ownership, deadlines and customer-facing commitments

Participants can qualify opportunities using evidence rather than optimism or relationship strength alone.

  • Opportunity signals separated from confirmed customer-funded buying initiatives
  • MEDDICC evidence captured for metrics, economic buyer and decision criteria
  • Compelling events tested for consequences, dates, ownership and funding
  • Qualification gaps converted into targeted discovery questions and actions
  • Probability assessments based on evidence quality, not seller confidence
  • CRM opportunity records updated with next steps, risks and exit criteria

Participants can plan and conduct discovery conversations that reveal customer priorities and decision evidence.

  • SPIN questioning plans built around situation, problem, implication and need-payoff
  • Discovery agendas establish purpose, participants, desired evidence and next steps
  • Open questions uncover operating issues, financial impacts and personal priorities
  • Active listening techniques test assumptions through paraphrasing, probing and summarising
  • Problem statements distinguished from symptoms, requests and preferred solutions
  • Meeting notes capture customer language, evidence, commitments and unresolved questions

Participants can map buying groups and plan engagement for different stakeholder interests.

  • Buying-centre roles mapped across economic, technical, user and procurement stakeholders
  • Stakeholder influence assessed through authority, access, credibility and agenda
  • Power-interest matrices identify engagement priorities and communication approaches
  • Personal wins linked to role-specific concerns, risks and performance measures
  • Executive sponsors approached with strategic outcomes, evidence and decision requests
  • Stakeholder gaps converted into relationship-building and discovery actions

Participants can develop differentiated value propositions supported by customer-relevant evidence.

  • Value Proposition Canvas connects customer jobs, pains, gains and offerings
  • Features translated into capabilities, operational benefits and measurable outcomes
  • Value hypotheses quantify revenue, cost, risk, service and compliance effects
  • Proof points selected from case evidence, references, pilots and performance data
  • Differentiators tested for customer relevance, credibility and competitor contrast
  • Value messages tailored for executive, operational, financial and technical audiences

Participants can construct a customer business case using transparent financial assumptions and sensitivity tests.

  • Baseline costs established from labour, errors, delays, losses and rework
  • Benefit calculations distinguish hard savings, avoided costs and revenue gains
  • Payback period and return on investment calculated from stated assumptions
  • Total cost of ownership includes implementation, support, change and renewal
  • Sensitivity analysis tests value assumptions against adoption and volume scenarios
  • Business-case narratives connect financial results to strategic customer priorities

Participants can shape opportunities early by improving customer preference and competitive position.

  • Competitive battlecards compare likely alternatives, strengths, gaps and response messages
  • Win-loss patterns analysed for customer preference, process and commercial causes
  • Opportunity shaping influences requirements before specifications become fixed
  • Customer outcomes framed to favour credible strengths without distorting requirements
  • Partner strategies assessed for access, capability, credibility and commercial alignment
  • Competitive risks recorded with countermeasures, owners and review dates

Participants can make and document evidence-based bid/no-bid recommendations for complex pursuits.

  • Bid/no-bid scorecards assess fit, access, capability, value and probability
  • Mandatory qualification gates prevent resource commitment without minimum evidence
  • Capture costs estimated across sales, solution, proposal and leadership time
  • Risk registers distinguish controllable risks from unacceptable pursuit conditions
  • Decision papers present recommendation, rationale, assumptions and required approvals
  • No-bid decisions preserve relationships through professional customer communication

Participants can produce capture plans that align pursuit activity to a clear win strategy.

  • Capture plans define customer outcomes, competitive position and pursuit milestones
  • Win themes combine customer priorities, differentiators, proof and desired outcomes
  • Discriminators separated from generic claims, table stakes and unsupported assertions
  • Action plans close relationship, solution, evidence and compliance gaps
  • Pursuit calendars sequence influence activity before formal procurement deadlines
  • Executive governance reviews test strategy decisions, resources and escalation needs

Participants can align solution design with customer requirements, delivery evidence and commercial risk controls.

  • Requirements traceability links customer needs, solution elements and proof
  • Solution workshops reconcile customer outcomes, technical feasibility and delivery constraints
  • Assumptions logs record dependencies, exclusions, customer inputs and ownership
  • Delivery risks assessed for scope, schedule, capability, security and acceptance
  • Make-buy-partner decisions tested against control, cost, expertise and risk
  • Implementation roadmaps show phases, governance, milestones and customer responsibilities

Participants can develop pricing positions that reflect customer value, cost drivers and deal risk.

  • Pricing objectives selected for growth, margin, market entry or account expansion
  • Cost-to-serve models identify labour, delivery, support and risk drivers
  • Value-based pricing anchors price discussions in quantified customer outcomes
  • Price corridors set floors, targets, ceilings and negotiation authority
  • Commercial options package scope, terms, risk allocation and payment structure
  • Discount requests tested against trade-offs, precedent and approval thresholds

Participants can plan compliant proposals that make evaluation evidence easy to locate and assess.

  • Solicitation instructions parsed into requirements, deliverables, deadlines and constraints
  • Compliance matrices assign response ownership, evidence sources and review status
  • Proposal schedules sequence inputs, drafting, reviews, approvals and production
  • Content plans allocate page budgets, graphics and customer evidence
  • Proposal risks tracked for missing data, approvals, conflicts and late changes
  • Requirements cross-referenced to sections, appendices and supporting documents

Participants can create proposal storyboards and customer-focused draft content for key response sections.

  • Proposal storyboards define evaluator questions, messages, evidence and graphics
  • Executive summaries lead with customer outcomes, strategy and decision confidence
  • Section headings communicate benefits rather than internal capability labels
  • Claim-evidence reasoning supports differentiators with facts, examples and metrics
  • Win themes repeated consistently without copying generic marketing language
  • Graphics designed to explain process, governance, outcomes and implementation sequence

Participants can run proposal reviews that improve strategic fit, compliance and evaluator usability.

  • Pink-team reviews test structure, strategy, compliance and content gaps
  • Red-team reviews assess evaluator perspective, persuasiveness and scoring potential
  • Review criteria distinguish strategic weaknesses from editorial corrections
  • Comment logs assign actions, owners, deadlines and closure evidence
  • Quality checks verify pricing consistency, names, references and document control
  • Final submission checklists confirm forms, signatures, files and portal requirements

Participants can prepare negotiation positions that protect value while progressing toward agreement.

  • Negotiation preparation identifies interests, positions, alternatives and walk-away points
  • Concession strategies exchange value rather than reducing price without return
  • Give-get matrices record acceptable trades across scope, terms and risk
  • Procurement objections addressed through evidence, options and commercial rationale
  • Approval pathways mapped before negotiations create time-critical commitments
  • Closing plans confirm decision process, contract steps and implementation handover

Participants can manage pipeline reviews and improve forecast quality through evidence-based governance.

  • Pipeline stages defined by customer evidence, not internal activity completion
  • Forecast categories tied to qualification quality, timing and commercial certainty
  • Deal reviews examine next steps, blockers, stakeholders and close-plan evidence
  • Pipeline coverage calculated against targets, conversion rates and sales-cycle duration
  • Stalled opportunities identified through ageing, inactivity and missing customer commitments
  • Management dashboards combine activity, conversion, value and forecast measures

Participants can build, review and present a complete account, pursuit, pricing and proposal strategy for a complex opportunity.

  • Account intelligence consolidated into a prioritised customer growth and pursuit plan
  • Opportunity qualification defended using MEDDICC evidence, risks and decision criteria
  • Stakeholder strategy connects influence map, engagement actions and personal wins
  • Value case presents quantified outcomes, assumptions, proof and pricing rationale
  • Proposal package includes win themes, storyboard, compliance matrix and review plan
  • Panel presentation receives challenge on strategy, differentiation, risk and execution

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Strategic account plan template
  2. MEDDICC opportunity qualification scorecard
  3. Stakeholder influence and engagement map
  4. Customer value business-case model
  5. Bid/no-bid decision paper template
  6. Proposal strategy and compliance matrix

Who should attend

  • Business Development Managers — responsible for building qualified strategic pipelines
  • Sales Managers — accountable for pursuit quality, forecasting and team performance
  • Key Account Managers — managing complex customers with multiple stakeholders
  • Proposal Managers — coordinating bid strategy, content and review processes
  • Solution Consultants — translating customer needs into credible solution designs
  • Commercial Managers — shaping pricing, risk positions and approval submissions

Skills and tools covered

Strategic account planningOpportunity qualificationValue proposition designProposal strategyValue-based pricingBid governance

Tools and standards

MEDDICC, SPIN Selling, Value Proposition Canvas, Power-interest matrix

How the course runs

Training methodology

The course uses short instructor briefings to introduce methods, followed by case analysis, group exercises, discovery simulations, pricing discussions and proposal reviews. Participants work progressively on an account and opportunity, applying each method as it is introduced. Sales, proposal and commercial roles are examined through realistic scenarios involving formal procurement, multi-stakeholder buying groups and competitive bids. Facilitated peer critique tests the quality of evidence, customer relevance, pricing logic and proposal messages. Each participant completes an application plan for use after the course.

Requirements and prerequisites

Participants should have experience selling, supporting sales, managing customer accounts, preparing proposals or contributing to commercial decisions. They should be familiar with their organisation’s products, services, typical customers and sales process. Experience of at least one business-to-business or institutional sales cycle is useful, particularly where several people influence the decision. Participants do not need formal sales qualifications, advanced finance training, proposal-writing certification or prior experience with MEDDICC. The course explains the commercial calculations and structured methods used during the programme.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

Participants should have some exposure to sales, account management, proposals, commercial management or solution support. They do not need a sales qualification or prior training in formal bid management.

Participants should bring a laptop if possible, plus non-confidential information about a target account, active opportunity or recent proposal. Those without a live opportunity can work from the instructor’s case material.

It is designed for professionals involved in complex business-to-business, institutional or public-sector sales. It is particularly relevant where buying decisions involve several stakeholders, formal procurement or significant commercial risk.

General sales courses often focus on prospecting, rapport and individual selling conversations. This course concentrates on strategic accounts, opportunity qualification, value cases, capture planning, pricing and proposal strategy for larger pursuits.

Participants can use the account plan, qualification scorecard, stakeholder map and proposal templates immediately on active pursuits. Managers can also adopt the review tools for pipeline meetings, bid decisions and proposal governance.

The first week establishes market, account, discovery, value and qualification methods while participants begin their work. The second week develops capture, pricing, proposal, negotiation and governance methods before the final integrated capstone presentation.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.