Certificate Course in Banking Management

Duration 10 days 20 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends Banking Managers, Branch and Regional Managers and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-BI-079

Before you join: Participants should have basic familiarity with financial statements, lending, payments, risk, finance, audit, compliance or banking operations gained through work experience or prior study.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Banks must earn sustainable returns while protecting depositors, meeting capital and liquidity requirements, controlling financial crime, and maintaining reliable customer service. Managers face linked decisions: a lending target affects funding needs; a pricing decision affects conduct risk; a technology change can introduce operational and cyber risk. This course addresses those connections through the operating model, balance sheet, risk framework and commercial activities of a modern bank.

Participants examine how retail, corporate, transaction and treasury banking generate income and consume capital, liquidity and operational capacity. They apply banking-specific methods including CAMELS analysis, Basel III capital and liquidity ratios, funds transfer pricing, credit underwriting, IFRS 9 expected credit loss, asset-liability management, stress testing, AML controls and risk-adjusted performance measurement. The programme also addresses payment systems, customer conduct, digital banking, operational resilience and board-level reporting.

Teaching combines focused briefings with bank cases, financial analysis, facilitated group work, decision simulations and structured application planning. Participants progressively build a bank management pack from the first week, using a realistic bank scenario and their own organisational context where appropriate. The final capstone requires participants to prepare, review and present an integrated management response covering strategy, financial performance, risk, liquidity, controls and priorities.

The course is suited to managers moving into broader banking responsibilities, specialists seeking cross-functional banking knowledge, and professionals who work with banks as regulators, auditors, technology providers, advisers or public-sector counterparties. It is delivered over 10 instructor-led days in the classroom or live online and awards a certificate of completion.

What you will be able to do

  • Interpret a bank balance sheet, income statement and key prudential ratios
  • Assess business-line profitability using funds transfer pricing and RAROC
  • Evaluate credit proposals using financial analysis, collateral and covenant structures
  • Calculate IFRS 9 expected credit loss drivers and staging implications
  • Prepare liquidity, interest-rate and capital management responses under Basel III
  • Design practical controls for operational risk, cyber incidents and financial crime
  • Use CAMELS and risk appetite metrics to diagnose bank performance
  • Present an integrated bank management plan to senior decision-makers

Benefits of attending

For you

  • Read bank management reports with greater confidence and commercial judgement
  • Contribute credibly to credit, liquidity, capital and risk committee discussions
  • Translate prudential requirements into operational and business-line decisions
  • Build a practical bank management portfolio for internal progression interviews
  • Recognise interdependencies between profitability, funding, conduct and risk controls

For your organisation

  • Improves management decisions on lending growth, pricing, funding and capital use
  • Strengthens first-line ownership of credit, conduct and operational risk
  • Creates more consistent interpretation of prudential ratios and management information
  • Supports earlier identification of liquidity pressure, portfolio deterioration and control failures
  • Provides staff with reusable templates for bank planning, reporting and committee papers

Course modules

20 modules over 10 days

Participants can explain how banking business models generate income, consume resources and create risk.

  • Bank intermediation, maturity transformation and the economics of deposit funding
  • Retail, corporate, transaction and treasury banking revenue models compared
  • Net interest margin, fee income and operating cost drivers
  • Competitive positioning using customer segments, products and distribution channels
  • Central bank policy transmission through lending, deposits and market rates
  • Banking value chain mapped from customer acquisition to balance-sheet management

Participants can interpret published bank financial statements and identify material performance drivers.

  • Bank balance sheet structure: loans, securities, deposits and wholesale funding
  • Income statement analysis for margin, fees, impairments and operating expenses
  • Statement of cash flows interpreted for banking-specific funding movements
  • Common-size analysis and trend analysis of published bank accounts
  • Return on equity decomposed through margin, efficiency and risk costs
  • Peer benchmarking using cost-income ratio, ROA and return on equity

Participants can connect strategic choices with governance responsibilities and measurable risk appetite.

  • Board, executive management and committee responsibilities under bank governance
  • Risk appetite statements translated into limits, triggers and escalation routes
  • Strategic planning linked to capital, liquidity and operating capacity
  • Three lines model applied to banking control responsibilities
  • CAMELS framework used to assess bank condition and supervisory concerns
  • Management information packs designed for board and risk committee decisions

Participants can assess deposit, payment and customer profitability choices within banking constraints.

  • Current accounts, savings products and term deposits priced against funding value
  • Deposit beta analysis under changing policy rates and competitive pressure
  • Payment rails: cards, transfers, direct debits and real-time payments
  • Customer lifetime value calculated from balances, transactions and service costs
  • Cross-selling controls aligned with suitability, consent and customer outcomes
  • Payment exceptions analysed for fraud exposure, losses and service failures

Participants can evaluate lending proposals using disciplined underwriting and credit approval methods.

  • Five Cs of credit applied to borrower assessment
  • Financial statement spreading for revenue, cash generation and debt capacity
  • Debt service coverage ratio and loan-to-value ratio interpretation
  • Collateral valuation, security perfection and enforceability considerations
  • Loan covenants structured around financial, operational and reporting triggers
  • Credit approval memoranda framed with recommendation, conditions and rationale

Participants can monitor credit portfolios and select proportionate responses to deteriorating exposures.

  • Portfolio concentration measured by sector, geography, borrower and collateral
  • Early warning indicators drawn from accounts, behaviour and covenant breaches
  • Watchlist processes establish ownership, review frequency and recovery actions
  • Forbearance decisions assessed against borrower viability and repayment capacity
  • Non-performing exposure management covers workout, restructuring and disposal options
  • Vintage analysis tracks arrears migration and portfolio quality deterioration

Participants can explain IFRS 9 staging and assess the drivers of expected credit loss.

  • IFRS 9 classification considers business model and contractual cash flows
  • Stage allocation distinguishes performing, underperforming and credit-impaired exposures
  • Probability of default, loss given default and exposure at default
  • Forward-looking macroeconomic scenarios incorporated into expected credit loss estimates
  • Significant increase in credit risk assessed through quantitative triggers
  • Management overlays governed through evidence, approval and post-model review

Participants can price lending and assess profitability after funding, capital and expected losses.

  • Loan pricing waterfall separates funding, operating, capital and credit costs
  • Funds transfer pricing allocates liquidity value and interest-rate risk
  • RAROC calculates return after expected loss and economic capital
  • Relationship profitability combines lending, deposits, payments and service costs
  • Pricing exceptions documented with authority, rationale and expiry dates
  • Risk-adjusted performance compared across products, customers and business lines

Participants can explain how treasury manages funding, liquidity value and internal pricing signals.

  • Treasury mandate covers funding, liquidity, market risk and balance-sheet steering
  • Wholesale funding sources compared by tenor, cost, stability and encumbrance
  • Deposit transfer pricing assigns value for stable and operational balances
  • Internal liquidity charges influence product growth and funding behaviour
  • Contingency funding plans define indicators, actions and communication responsibilities
  • Treasury dealing limits separate approved risk-taking from operational error

Participants can assess interest-rate exposures and recommend asset-liability management actions.

  • Repricing gap analysis identifies timing mismatches between assets and liabilities
  • Duration measures estimate economic value sensitivity to interest-rate movements
  • Net interest income simulation tests rate shocks and behavioural assumptions
  • Deposit decay rates and prepayment assumptions affect interest-rate exposure
  • ALCO decisions balance margin targets, risk limits and customer pricing
  • Hedging instruments include swaps, caps and fixed-rate securities

Participants can assess liquidity resilience using Basel III metrics and contingency actions.

  • Liquidity Coverage Ratio compares high-quality liquid assets with stressed outflows
  • Net Stable Funding Ratio measures structural funding over one year
  • Cash-flow maturity ladders reveal contractual and behavioural liquidity gaps
  • Liquidity stress tests model deposit runs, market closure and collateral calls
  • Collateral management tracks eligibility, haircuts, encumbrance and substitution needs
  • Recovery indicators trigger escalating actions under liquidity contingency plans

Participants can interpret capital adequacy measures and support forward-looking capital planning.

  • Common Equity Tier 1 capital reconciled from accounting equity
  • Risk-weighted assets determined across credit, market and operational risk
  • Basel III capital buffers explain conservation, countercyclical and systemic requirements
  • ICAAP links strategy, stress results, risk profile and capital needs
  • Capital planning projects earnings, dividends, risk-weighted assets and management actions
  • Capital triggers establish escalation before regulatory minimums are breached

Participants can identify market-risk exposures and apply core portfolio risk measures.

  • Banking book and trading book exposures distinguished by purpose
  • Value at Risk estimates potential loss at stated confidence levels
  • Sensitivity analysis measures basis-point value, foreign exchange and equity exposures
  • Stress testing examines severe but plausible market dislocations
  • Investment portfolio limits address duration, issuer concentration and credit quality
  • Independent price verification challenges valuation inputs and model assumptions

Participants can identify operational risk exposures and specify effective resilience controls.

  • Risk and control self-assessment identifies failures, causes and control gaps
  • Key risk indicators monitor processing errors, outages and fraud losses
  • Operational loss events classified by Basel event-type taxonomy
  • Business impact analysis prioritises critical services and recovery objectives
  • Cybersecurity controls cover access management, patching, monitoring and incident response
  • Third-party risk assessments test service continuity, data protection and exit plans

Participants can apply proportionate controls for financial crime, conduct and customer protection risks.

  • Customer due diligence verifies identity, ownership, purpose and risk profile
  • Transaction monitoring scenarios detect unusual activity and typology indicators
  • Sanctions screening manages name matching, escalation and false-positive disposition
  • Suspicious activity reporting documents grounds, evidence and confidentiality requirements
  • Conduct risk indicators track complaints, outcomes, sales incentives and remediation
  • Fair treatment assessments test product suitability, disclosure and vulnerable-customer support

Participants can assess digital banking initiatives through customer value, control and delivery criteria.

  • Digital customer journeys mapped across onboarding, servicing and complaint resolution
  • Open banking APIs create consent, data-sharing and third-party control requirements
  • Data governance assigns ownership, quality rules, lineage and retention
  • Machine-learning credit models require explainability, monitoring and bias testing
  • Technology change governance controls requirements, testing, release and rollback
  • Digital fraud controls combine device intelligence, authentication and behavioural signals

Participants can prepare control evidence and respond constructively to audit and regulatory findings.

  • Control design specifies objective, owner, frequency, evidence and escalation
  • Control testing distinguishes design effectiveness from operating effectiveness
  • Issue remediation plans define root cause, action, owner and due date
  • Internal audit findings rated by impact, likelihood and control weakness
  • Regulatory examinations require accurate records, accountable responses and timely remediation
  • Assurance mapping clarifies coverage across management, risk, compliance and audit

Participants can produce concise management reporting that supports timely banking decisions.

  • Balanced scorecards combine financial, customer, risk and operational measures
  • Risk dashboards distinguish appetite metrics, early warnings and breached limits
  • Variance analysis explains actual performance against budget, forecast and plan
  • Scenario analysis compares management actions under alternative economic assumptions
  • Committee papers structure decision requested, evidence, options and recommendation
  • Data quality checks reconcile sources, challenge anomalies and document adjustments

Participants can assemble a coherent strategy that links growth, risk capacity and financial targets.

  • Strategic choices assessed against customer demand, risk appetite and capital capacity
  • Business plans integrate lending targets, funding needs and operating investment
  • Stress scenarios quantify earnings, capital and liquidity management responses
  • Recovery planning identifies options for capital restoration and liquidity preservation
  • Executive priorities sequenced through dependencies, accountable owners and milestones
  • Management pack review tests consistency between strategy, forecasts and risk metrics

Participants can build, review and present a complete bank management pack with justified strategic actions.

  • Bank performance diagnosis integrates profitability, asset quality, liquidity and capital evidence
  • Strategic recommendation addresses growth, pricing, funding and portfolio priorities
  • Risk appetite dashboard presents limits, trends, breaches and management actions
  • IFRS 9, capital and liquidity implications quantified within management forecasts
  • Control improvement plan addresses operational resilience, conduct and financial crime
  • Executive presentation defends assumptions, trade-offs, decisions and implementation milestones

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Bank management pack template
  2. CAMELS diagnostic worksheet
  3. Loan pricing and RAROC model
  4. Liquidity stress-testing template
  5. Risk appetite dashboard
  6. Credit approval memorandum checklist

Who should attend

  • Banking Managers — need cross-functional command of commercial, financial and risk decisions
  • Branch and Regional Managers — need to connect customer growth with conduct and credit quality
  • Credit and Risk Officers — need broader context for portfolio, capital and liquidity decisions
  • Treasury and Finance Professionals — need to link balance-sheet management with banking strategy
  • Internal Auditors and Compliance Managers — need to assess banking controls and prudential exposures
  • Regulators, Advisers and Technology Managers — need a practical view of how banks are managed

Skills and tools covered

Bank financial analysisCredit risk assessmentLiquidity risk managementCapital planningFinancial crime controlsRisk-adjusted profitability

Tools and standards

Basel III, IFRS 9, CAMELS framework, RAROC

How the course runs

Training methodology

The programme uses short instructor briefings to establish banking concepts, followed by bank cases, financial-report analysis, facilitated group tasks and decision simulations. Participants examine realistic management dilemmas involving loan growth, deposit outflows, capital constraints, fraud events and regulatory findings. They build components of a bank management pack throughout the course, receive structured peer and instructor review, and convert learning into actions for their own role. Classroom and live online delivery use the same sequence, materials and instructor-led discussions.

Requirements and prerequisites

Participants should have basic familiarity with financial statements, lending, payments, risk, finance, audit, compliance or banking operations gained through work experience or prior study. They should be comfortable discussing ratios, business cases and management reports. Experience in a bank is useful but not essential; the course is also suitable for professionals serving banking clients or supervising financial institutions. Advanced mathematics, programming, prior treasury experience and detailed knowledge of Basel rules or IFRS 9 are not required. Core concepts are introduced before participants apply them.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

Participants need basic familiarity with financial statements or a banking-related business function. Prior work in lending, finance, operations, compliance, audit or risk is helpful, but specialist knowledge of Basel III, IFRS 9 or treasury is not expected.

Bring a laptop for reviewing course materials and developing management-pack components. Participants may also bring non-confidential examples of reports, policies or business challenges from their own role.

It is designed for managers and experienced specialists who need a broad view of how a bank is run. It also suits regulators, auditors, advisers and technology professionals working closely with banks.

Specialist courses focus deeply on one discipline. This programme connects credit, treasury, finance, capital, liquidity, operations, conduct and strategy so participants can make better cross-functional decisions.

Participants leave with templates and analyses that can be adapted for committee papers, portfolio reviews, liquidity reporting, pricing discussions and control assessments. The capstone management pack provides a practical format for presenting linked business and risk decisions.

Each training day runs from 08:30 to 16:30 and provides about 6.5 contact hours. Early modules establish banking economics and core management disciplines; later modules deepen risk, control and planning work before the final capstone presentation.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.