Construction Quality Control and Productivity Planning Training Course

Course overview

Construction projects lose time and margin when inspection points are missed, work is released before evidence is complete, rework is discovered late, or productivity is reported without a reliable production baseline. Supervisors and project teams need to control both conformance and output at the workface: verifying that installed work meets drawings, specifications and approved methods while measuring whether crews are achieving planned quantities, labour hours and sequence dates. This course addresses the practical connection between quality control, work planning, field records and corrective action.

Participants learn to build a project quality control plan, translate specifications into inspection and test plans (ITPs), define hold points and witness points, and manage non-conformance reports (NCRs). They use checklists, material receiving records, submittal registers, inspection logs and punch-list workflows to create traceable evidence of compliance. The productivity element covers work breakdown structures, quantity-based production targets, labour productivity rates, short-interval planning, earned quantities, variance analysis and recovery actions. Participants also examine how poor sequencing, incomplete information, late materials and quality failures affect crew performance.

Instruction combines construction cases, plan-and-specification reviews, facilitated calculations and practical document workshops. Participants work through a realistic building-project scenario, using sample drawings, concrete and finishing work packages, inspection data and labour-hour records. They leave with a usable Quality and Productivity Control Pack: an ITP, trade checklist, NCR and corrective-action workflow, productivity tracker, two-week look-ahead and site reporting dashboard tailored for adaptation on their own projects.

The course is suited to personnel moving from field execution into quality, planning or project controls responsibilities, as well as experienced supervisors who need more disciplined methods for preventing rework and controlling production.

Course objectives

By the end of this course, participants will be able to:

• Develop a project quality control plan that assigns responsibilities, records and acceptance criteria.
• Convert drawings and specifications into inspection and test plans with hold points, witness points and sign-off requirements.
• Create trade-specific inspection checklists and material receiving records for traceable field verification.
• Raise and close non-conformance reports using root-cause analysis, corrective actions and verification evidence.
• Calculate quantity-based labour productivity rates and compare actual output against planned production targets.
• Build a two-week look-ahead plan that links workfront readiness, resources, inspections and constraints.
• Analyse quality and productivity variances using inspection logs, labour-hour data and earned quantities.
• Produce a site Quality and Productivity Control Pack for implementation on an active or planned project.

Benefits of attending

Target competencies

Who should attend

• Construction Project Managers — who must protect programme, margin and client acceptance across multiple work packages.
• Site Engineers — who translate drawings and specifications into daily inspection, measurement and work-control activities.
• Quality Control Engineers and Inspectors — who need consistent ITPs, checklists, NCR records and close-out evidence.
• Construction Superintendents and General Foremen — who coordinate crews, workfronts and production commitments in the field.
• Planning Engineers — who need reliable quantity, labour and constraint data to maintain short-term schedules.
• Quantity Surveyors and Project Controls Staff — who monitor progress, productivity trends, rework exposure and performance reporting.

Requirements and prerequisites

This is a foundation-to-intermediate course. Participants should be able to read basic construction drawings, understand common specification sections, and recognise the sequence of site activities such as excavation, concrete, structural work, finishes or MEP installation. Familiarity with daily reports, inspection requests, quantities and labour hours is helpful but not essential. Participants should bring experience from a construction project, whether site-based or office-based, so they can apply the templates to a real work package. Advanced scheduling, statistical quality control, Primavera P6 expertise and prior ISO auditor training are not required.

Training methodology

The instructor leads focused sessions using construction drawings, specification extracts, sample inspection records and labour-production data rather than abstract quality theory. Participants build ITPs and checklists in small groups, inspect simulated work-package evidence, calculate planned-versus-actual output, and decide how to respond to an NCR and a slipping workfront. A running building-project case connects each day’s work. On the final day, each participant assembles and reviews an implementation-ready Quality and Productivity Control Pack for a selected trade or project area.

Course outline

Day 1: Quality control foundations and project requirements

• Cost and schedule consequences of defects, rework and late inspection
• Quality assurance versus site quality control responsibilities
• Reading drawings, specifications and approved method statements
• Quality control plan structure and responsibility assignment matrix
• Acceptance criteria, tolerances and traceability requirements
• Document control for drawings, revisions, submittals and approvals
• ISO 9001:2015 principles applied to construction project controls

Workshop: Participants review a concrete work package and produce a requirements matrix linking drawing notes, specification clauses, records and responsible roles.

Day 2: Inspection planning and field verification

• Inspection and test plan structure for construction activities
• Hold points, witness points, surveillance points and release criteria
• Trade inspection checklists for concrete, structural and finishing work
• Inspection requests and consultant or client sign-off workflows
• Material receiving inspections, certificates and storage controls
• Testing records, sampling frequencies and calibration evidence
• Digital issue capture and checklist workflows in Procore Quality & Safety

Workshop: Participants create an ITP and field checklist for a selected concrete or finishing activity, including inspection stages and evidence requirements.

Day 3: Non-conformance, defects and corrective action

• Recognising non-conforming work before concealment or handover
• NCR content, classification, containment and disposition options
• Root-cause methods using five whys and fishbone analysis
• Corrective actions, preventive actions and effectiveness verification
• Punch lists, snagging priorities and accountable close-out ownership
• Trend analysis for recurring defects by trade, location and cause
• ASTM E329 requirements for inspection and testing agency quality systems

Workshop: Participants investigate a simulated reinforcement-cover defect, issue an NCR, complete a root-cause analysis and draft a verified corrective-action plan.

Day 4: Productivity measurement and short-interval control

• Work breakdown structures and measurable work-package quantities
• Planned labour hours, crew composition and production-rate assumptions
• Installed quantities, earned quantities and daily production reporting
• Labour productivity calculations using unit rates and earned hours
• Productivity variance analysis for planned versus actual performance
• Constraint logs for drawings, materials, access, permits and preceding work
• Two-week look-ahead planning in Microsoft Project

Workshop: Participants calculate productivity for a simulated crew, identify the variance drivers and prepare a two-week look-ahead with constraints and owners.

Day 5: Integrated quality and productivity control

• Linking inspection release dates to crew mobilisation and sequence logic
• Quantifying rework impacts on labour hours, quantities and milestone dates
• Daily quality and productivity dashboards for site leadership meetings
• Escalation thresholds for defects, productivity loss and unresolved constraints
• Weekly coordination meetings and action-register discipline
• Recovery planning for delayed or underperforming work packages
• Implementation planning for project-specific control routines and templates

Workshop: Participants assemble and present a Quality and Productivity Control Pack containing an ITP, checklist, NCR workflow, productivity tracker, look-ahead and escalation dashboard.

Tools & standards covered

Procore Quality & Safety, Microsoft Project, ISO 9001:2015, ASTM E329-23

A typical training day

Live online deliveries follow the same structure in the East Africa Time zone, with shorter screen blocks and longer breaks.

What the fee includes

How you can take this course

Certification

Participants who complete the full five days receive the Skillset Development Certificate of Completion, stating the course title, course code, dates and delivery format — suitable for professional-development records and employer reimbursement.

Frequently asked questions