Data Governance Frameworks Training Course

Duration 10 days 18 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends Data Governance Managers, Chief Data Office Staff and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-DA-079

Before you join: Participants should understand how their organisation collects, stores, reports or analyses business data.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Data governance fails when accountability, decision rights, definitions and controls remain unclear. Banks face inconsistent customer risk data, public agencies struggle to publish trustworthy statistics, and multinationals cannot reconcile performance measures across business units. Data teams may improve pipelines and dashboards, yet still receive conflicting instructions about data ownership, access, quality thresholds, retention and acceptable use. A workable governance framework turns these recurring disputes into defined roles, policies, processes, measures and escalation routes.

This course teaches participants to design, operate and improve a data governance framework suited to their organisation’s data risks, regulatory duties and business priorities. Participants work with DAMA-DMBOK concepts, the EDM Council DCAM model, ISO 8000 data quality principles and practical governance operating models. They define critical data elements, assign data owners and stewards, establish data quality controls, create business glossaries, classify sensitive data, manage metadata, and design governance councils. The course also addresses data ethics, AI governance, master data management, data lineage, access decisions and governance performance measures.

Teaching combines focused instructor briefings with sector-based cases, facilitated design work, group reviews and application planning. Participants progressively build a governance pack from the first week, using a selected business domain such as customer, supplier, employee, asset, financial or programme data. They leave with a documented governance framework, including an operating model, role matrix, policy set, critical data element register, quality scorecard and implementation roadmap. The course is suited to professionals responsible for establishing governance, repairing weak controls, or coordinating data accountability across business and technology teams.

What you will be able to do

  • Design a data governance operating model with decision rights, forums and escalation paths
  • Define critical data elements using business definitions, ownership and quality requirements
  • Assign data owner, steward, custodian and consumer responsibilities through a RACI matrix
  • Develop data quality rules, profiling measures, issue workflows and remediation priorities
  • Create a business glossary and metadata standard supporting consistent reporting and analytics
  • Apply data classification, access control and retention requirements to sensitive data assets
  • Measure governance maturity and performance using DCAM domains, scorecards and improvement actions
  • Produce a phased data governance implementation roadmap for a priority business domain

Benefits of attending

For you

  • Build a governance framework portfolio piece for a real business data domain
  • Lead clearer ownership discussions between business, technology, risk and compliance teams
  • Diagnose root causes behind recurring data quality and reporting disputes
  • Apply recognised governance models during data, analytics and AI initiatives
  • Present a practical governance roadmap with defined controls, costs and accountabilities

For your organisation

  • Reduces conflicting definitions in management reporting, regulatory submissions and customer communications
  • Establishes accountable ownership for critical data, quality failures and control decisions
  • Improves evidence for privacy, retention, access and data quality compliance reviews
  • Prioritises governance investment around material data risks and business outcomes
  • Creates repeatable standards for data products, analytics delivery and AI use cases

Course modules

18 modules over 10 days

Participants can define a governance mandate linked to business outcomes, risks and priority data domains.

  • Governance purpose distinguished from data management, compliance and technology delivery
  • Business value cases for trusted reporting, operational decisions and customer service
  • Data risk categories: quality, privacy, security, retention and ethical use
  • DAMA-DMBOK knowledge areas mapped to governance responsibilities and control points
  • Governance scope set through priority domains, processes and critical decisions
  • Maturity baselines identify current capabilities, gaps and improvement priorities

Participants can select and tailor a governance framework and maturity assessment approach.

  • EDM Council DCAM domains applied to governance capability assessment
  • ISO 8000 principles for data quality, exchange and master data
  • COBIT governance objectives connected to information and technology controls
  • Framework selection criteria: regulatory exposure, data scale, operating complexity
  • Maturity scoring scales calibrated with observable evidence and control outcomes
  • Target-state principles translate framework requirements into local design choices

Participants can design governance structures, decision rights and escalation mechanisms.

  • Federated, centralised and hybrid models compared against organisational structures
  • Decision rights defined for standards, exceptions, investments and risk acceptance
  • Governance council charter specifies membership, authority, cadence and quorum
  • Domain working groups coordinate standards, issues and cross-functional dependencies
  • Escalation paths separate operational remediation from policy and investment decisions
  • Terms of reference document mandates, inputs, decisions and meeting records

Participants can assign practical governance roles and accountabilities for critical data.

  • Data owner accountabilities for purpose, quality, access and lifecycle decisions
  • Data steward responsibilities for definitions, controls, issues and stakeholder communication
  • Data custodian duties covering storage, backup, technical access and recovery
  • RACI matrices expose duplicated authority, accountability gaps and approval delays
  • Role descriptions distinguish business stewardship from technical metadata administration
  • Stewardship capacity planning estimates domain coverage, workload and required expertise

Participants can identify critical data elements and document unambiguous business definitions.

  • Critical data elements selected through risk, value, usage and regulatory criteria
  • Definition templates capture meaning, calculation, source, owner and permitted values
  • Business terms separated from physical fields, reports and application labels
  • Calculation rules document inclusions, exclusions, aggregation and reporting periods
  • Reference data values governed through approval, versioning and effective dates
  • Definition conflicts resolved using evidence, decision rights and documented rationale

Participants can establish glossary, metadata and lineage requirements that support data use.

  • Business glossary structures connect terms, policies, owners and related assets
  • Metadata minimum fields cover source, sensitivity, quality and lifecycle status
  • Technical, business and operational metadata differentiated by user requirements
  • Data catalog workflows manage asset registration, review, approval and retirement
  • Lineage documentation traces source, transformation, consumption and control points
  • Metadata standards define naming conventions, mandatory attributes and validation rules

Participants can design data quality controls, measures and issue remediation processes.

  • Data quality dimensions: accuracy, completeness, consistency, timeliness, validity and uniqueness
  • Profiling techniques quantify nulls, duplicates, outliers and format violations
  • Quality rules specify thresholds, tolerances, exceptions, owners and monitoring frequency
  • Control types distinguish preventive, detective, corrective and compensating measures
  • Root cause analysis separates source defects from transformation and process failures
  • Issue logs record impact, priority, remediation owner, due date and closure evidence

Participants can produce quality scorecards that support accountable management decisions.

  • Scorecard measures combine rule results, business impact and trend analysis
  • Pass rates calculated against approved populations, thresholds and reporting periods
  • Data quality KPIs distinguish control performance from underlying data condition
  • Heat maps prioritise domains by risk exposure, defect volume and business impact
  • Exception reporting documents accepted risk, expiry dates and accountable approvers
  • Management packs link quality trends to remediation progress and investment decisions

Participants can apply classification and lifecycle controls to sensitive information assets.

  • Classification schemes distinguish public, internal, confidential and restricted data
  • Personal data inventories identify processing purpose, lawful basis and recipients
  • Retention schedules align business need, legal duties and disposal requirements
  • Privacy by design embeds minimisation, purpose limitation and consent controls
  • Data protection impact assessments identify high-risk processing and mitigation actions
  • Disposal controls cover deletion, anonymisation, archival and destruction evidence

Participants can define access approval, sharing and monitoring controls for governed data.

  • Role-based access control maps job functions to approved data permissions
  • Attribute-based access control applies contextual rules for sensitive data access
  • Access requests capture purpose, justification, owner approval and expiry dates
  • Segregation of duties prevents conflicting data creation, approval and release actions
  • Data sharing agreements specify purpose, fields, safeguards, retention and liabilities
  • Periodic access recertification confirms continuing need and removes dormant permissions

Participants can govern master and reference data through controlled lifecycle processes.

  • Master data domains identify authoritative entities, identifiers and golden records
  • Golden record rules resolve duplicates, survivorship and source-system conflicts
  • Reference data governance controls code creation, approval, mapping and retirement
  • Match-and-merge methods use deterministic rules, probabilistic scores and review queues
  • Change requests document business rationale, downstream impact and effective dates
  • Crosswalk tables manage mappings between local codes and enterprise standards

Participants can connect governance requirements to architectures, data flows and control locations.

  • Conceptual, logical and physical models serve distinct governance decisions
  • Data flow diagrams identify collection, transformation, storage, sharing and consumption
  • Control points positioned at ingestion, transformation, publication and archival stages
  • System-of-record decisions establish authoritative sources for critical data elements
  • Lineage evidence supports auditability, impact assessment and defect investigation
  • Data product contracts define interfaces, quality commitments and consumer responsibilities

Participants can establish governance controls for analytics datasets, models and AI use cases.

  • Analytics data products require defined owners, consumers, quality and service levels
  • Model inventory records purpose, owner, training data and approval status
  • Bias assessments test representation, outcome disparity and proxy variable risks
  • Model documentation records assumptions, performance limits and intended use
  • Human oversight controls define review points, override authority and accountability
  • AI use policies address prohibited uses, transparency, monitoring and incident response

Participants can create governance documents that are actionable, testable and maintainable.

  • Policy statements define mandatory principles, scope, accountabilities and enforcement
  • Standards translate policies into measurable requirements and minimum control criteria
  • Procedures specify repeatable steps, records, approvals and exception handling
  • Control libraries link requirements, risks, tests, owners and evidence
  • Exception processes document justification, compensating controls, expiry and review
  • Document governance establishes version control, approval authority and review cycles

Participants can operate issue management, control testing and assurance reporting processes.

  • Issue triage assesses severity, data impact, customer harm and regulatory exposure
  • Problem statements distinguish symptoms, root causes and required control changes
  • Corrective action plans assign milestones, owners, dependencies and validation criteria
  • Control testing samples evidence against defined design and operating effectiveness
  • Assurance reporting tracks overdue actions, repeat issues and accepted risks
  • Lessons learned update policies, standards, training and preventive controls

Participants can plan adoption activities that embed governance in operational work.

  • Stakeholder mapping identifies sponsors, opponents, decision makers and affected teams
  • Change impact assessments examine processes, roles, systems, measures and workload
  • Communication plans match governance messages to audience concerns and decisions
  • Training plans define role-specific knowledge, practice requirements and evidence
  • Communities of practice support stewards through clinics, standards and peer review
  • Adoption measures track participation, policy compliance, issue resolution and feedback

Participants can prioritise governance initiatives and create a credible implementation roadmap.

  • Roadmap initiatives grouped into foundations, priority domains and scaling capabilities
  • Prioritisation matrices compare risk reduction, value, effort and dependency scores
  • Business cases quantify remediation cost, control benefits and avoided loss
  • Implementation waves sequence policies, roles, tooling, data domains and change actions
  • Milestones define decision gates, deliverables, ownership and acceptance criteria
  • Benefits realisation plans track outcomes, measures, baselines and review dates

Participants can build, review and present a complete data governance framework for a priority data domain.

  • Governance mandate links business objectives, material risks and selected data domain
  • Operating model defines councils, decision rights, roles and escalation paths
  • Critical data element register documents definitions, owners, rules and controls
  • Quality scorecard sets measures, thresholds, reporting cadence and remediation actions
  • Policy and standards pack addresses classification, access, retention and metadata
  • Phased roadmap prioritises initiatives, dependencies, costs, milestones and success measures
  • Peer review tests framework coherence, feasibility, evidence requirements and stakeholder fit

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Data governance operating model template
  2. Critical data element register
  3. Data stewardship RACI matrix
  4. Data quality scorecard template
  5. Governance policy and standards checklist
  6. Phased governance implementation roadmap

Who should attend

  • Data Governance Managers — responsible for establishing or improving governance structures
  • Chief Data Office Staff — coordinating enterprise data policy, stewardship and accountability
  • Data Stewards — defining, monitoring and remediating critical business data
  • Data Architects — aligning data platforms, metadata and controls with business requirements
  • Risk and Compliance Managers — translating regulatory duties into data controls and evidence
  • Analytics and BI Managers — improving trust, consistency and ownership of reporting data

Skills and tools covered

Governance operating modelsData quality managementMetadata managementData stewardshipPrivacy controlsGovernance roadmapping

Tools and standards

DAMA-DMBOK, EDM Council DCAM, ISO 8000, COBIT

How the course runs

Training methodology

The course uses short instructor briefings to introduce frameworks, standards and control patterns, followed by guided case analysis and structured group design work. Participants assess realistic issues involving customer data, regulatory reporting, data quality failures, cloud platforms and AI use. Simulations test governance council decisions, ownership disputes and issue escalation. Throughout the course, participants apply each method to a chosen data domain and receive peer and instructor feedback. The final sessions focus on reviewing, refining and presenting an implementation-ready governance pack.

Requirements and prerequisites

Participants should understand how their organisation collects, stores, reports or analyses business data. Experience with data management, reporting, business analysis, risk, compliance, technology delivery or operational process improvement is useful. Participants should be able to discuss a business data domain such as customer, finance, supplier, employee or asset data. No programming, data science, database administration or specialist legal qualification is required. The course explains governance frameworks and standards from an applied intermediate level rather than assuming prior formal data governance training.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

Participants need familiarity with how business data is created, stored, reported or analysed. Formal data governance experience, programming skills and database administration knowledge are not required.

Bring examples of a priority data domain, recurring reporting issue, quality problem or governance challenge where possible. Participants can work with anonymised descriptions if organisational information is confidential.

The course is designed for data governance, data management, analytics, architecture, risk, compliance and business operations professionals. It is particularly useful for people asked to clarify ownership and improve trust in important data.

Analytics training focuses on analysis, visualisation and decision support, while technical data management training may focus on platforms and engineering. This course concentrates on accountability, policies, standards, controls and decision processes that make data trustworthy and properly managed.

Participants develop reusable documents for a selected data domain, including role definitions, critical data elements, quality rules and a roadmap. These materials can be adapted for governance programmes, audit findings, regulatory remediation or new data initiatives.

The first week establishes governance foundations and develops working materials for roles, definitions, metadata and quality. The second week addresses privacy, access, master data, architecture, AI, assurance and adoption before participants complete and present their capstone framework.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.