Data Governance Training Course

Duration 10 days 20 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends Data Governance Managers, Data Stewards and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-DA-101

Before you join: Participants should understand how their organisation uses data for reporting, operations, customer service, risk, finance or digital products.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Poor data creates failed analytics, duplicated customer records, incorrect regulatory reports, weak machine-learning outputs and costly operational rework. Data governance establishes the decision rights, accountabilities, controls and evidence needed to turn fragmented data into a managed business asset. This course addresses the practical challenge of improving data reliability without creating an approval structure that slows delivery teams.

Participants learn to design and operate a data governance model using DAMA-DMBOK, DCAM, ISO 8000 concepts and risk-based control methods. The course covers governance charters, data ownership, stewardship, critical data elements, business glossaries, metadata, data-quality rules, issue management, master data, privacy, retention, access controls and governance metrics. Participants also examine governance for cloud platforms, data lakes, data products, self-service analytics and AI-enabled decision making.

Instruction combines focused briefings with banking, public-sector, telecommunications and consumer-data cases. Participants assess a realistic data problem from the first week, then progressively build governance artefacts: a governance operating model, data-domain accountability matrix, critical data element register, quality-control design, issue-management workflow and delivery roadmap. The final capstone requires participants to present a complete governance plan for a defined data domain. Participants receive a certificate of completion after attending the instructor-led 10-day course, delivered in classrooms in 50+ cities or live online.

The course suits professionals who already work with reporting, data platforms, risk, compliance, operations or digital delivery and now need to establish clearer ownership and control of data.

What you will be able to do

  • Define a data governance operating model with decision rights, forums and accountabilities
  • Identify critical data elements using business impact, regulatory exposure and operational risk criteria
  • Create data ownership and stewardship assignments using a RACI responsibility matrix
  • Design data-quality rules, profiling measures, thresholds and issue-management workflows
  • Develop business glossary and metadata standards for governed analytical data
  • Assess privacy, access, retention and lineage controls for priority data domains
  • Measure governance performance through scorecards, control evidence and data-quality KPIs
  • Present a phased data governance roadmap for a defined business data domain

Benefits of attending

For you

  • Produce governance artefacts suitable for immediate use in a data programme
  • Lead data ownership discussions with business, technology, risk and compliance stakeholders
  • Diagnose recurring data-quality failures using structured root-cause methods
  • Translate regulatory and operational risks into practical data controls
  • Build a credible governance roadmap for promotion, transformation or data leadership roles

For your organisation

  • Clearer accountability for customer, financial, product and operational data
  • Fewer reporting corrections caused by inconsistent definitions and uncontrolled source data
  • Faster resolution of data incidents through defined ownership and escalation routes
  • Better audit evidence for privacy, risk, retention and data-quality controls
  • Prioritised governance investment based on material business risk and data value

Course modules

20 modules over 10 days

Participants can define the purpose, boundaries and business case for a data governance initiative.

  • Business outcomes translated into governance objectives, scope, decision rights and measures
  • Data governance distinguished from data management, analytics governance and information security
  • DAMA-DMBOK knowledge areas mapped to a practical governance programme
  • Common bad-data failure patterns in reporting, operations, compliance and customer service
  • Governance charter components: mandate, sponsorship, principles, scope and success criteria
  • Prioritising data domains through value, risk, regulatory exposure and delivery feasibility

Participants can assess which data requires formal governance controls and why.

  • Material data identified through financial impact, customer harm and regulatory obligations
  • Risk scenarios linked to inaccurate, incomplete, untimely and unauthorised data
  • Data criticality ratings calibrated using impact and likelihood scoring
  • Risk appetite statements converted into data-control priorities and thresholds
  • Business processes traced to the data that supports key decisions
  • Control intensity matched to materiality, sensitivity, usage frequency and change rate

Participants can design governance bodies, decision rights and escalation paths.

  • Centralised, federated and hybrid governance models compared against organisational structures
  • Decision rights assigned for definitions, quality rules, access and retention
  • Governance council terms of reference defined with voting and escalation rules
  • Working groups structured around domains, products, controls and delivery dependencies
  • DCAM capability areas used to assess governance operating-model maturity
  • Escalation paths established for unresolved ownership, quality and policy decisions

Participants can assign accountable owners and operational stewards for data domains.

  • Data owner accountabilities defined for policy, risk acceptance and prioritisation
  • Business, technical and operational steward roles differentiated through practical responsibilities
  • RACI matrices built for data definition, quality, access and incident decisions
  • Delegated authority documented for approvals, exceptions and remediation funding
  • Stewardship capacity estimated from domain complexity, incidents and control workload
  • Role conflicts resolved between process owners, system owners and data owners

Participants can define data domains and select critical data elements for control.

  • Data domains modelled around business entities, processes and analytical use cases
  • Critical data elements selected using materiality, regulatory relevance and decision dependency
  • CDE registers documented with definitions, owners, systems and control requirements
  • Data-element granularity aligned with reporting fields, attributes and reference values
  • Source-to-consumption paths mapped for priority customer, product and financial elements
  • Control gaps exposed where critical elements lack ownership, rules or lineage

Participants can establish governed definitions and metadata requirements for shared data.

  • Business glossary entries structured with definitions, calculations, owners and approved usage
  • Metric definitions reconciled when finance, operations and analytics use conflicting terms
  • Metadata minimums specified for datasets, fields, reports and data products
  • Technical, business and operational metadata linked through common identifiers
  • Naming conventions applied to domains, datasets, attributes and reference values
  • Approval workflows controlled for glossary changes, deprecations and disputed definitions

Participants can define a data-quality management approach for priority data elements.

  • Data-quality dimensions assessed: accuracy, completeness, consistency, timeliness, validity and uniqueness
  • Quality policy translated into measurable rules, thresholds, owners and remediation actions
  • Preventive, detective and corrective controls distinguished for data-quality management
  • Acceptable quality thresholds set according to risk, use case and customer impact
  • Quality scorecards designed for executives, owners, stewards and delivery teams
  • ISO 8000 concepts applied to data quality, master data and data exchange

Participants can specify profiling tests and business rules for critical data elements.

  • Data profiling examines nulls, patterns, ranges, duplicates and referential integrity
  • Business rules expressed through permitted values, calculations, dependencies and thresholds
  • Completeness tests designed for mandatory attributes and conditional data requirements
  • Validity checks compare field values against formats, ranges and approved reference lists
  • Reconciliation controls compare totals across source systems, reports and downstream datasets
  • Rule ownership assigned for approval, monitoring, exception handling and periodic review

Participants can operate a controlled workflow for data incidents and remediation.

  • Data incidents classified by severity, business impact, urgency and affected populations
  • Issue records capture symptoms, root causes, owners, deadlines and closure evidence
  • Five Whys analysis separates immediate correction from underlying process failure
  • Ishikawa diagrams identify people, process, system and supplier causes
  • Remediation plans distinguish data correction, control redesign and source-system change
  • Service-level targets defined for triage, containment, resolution and recurrence prevention

Participants can specify governance controls for shared master and reference data.

  • Master data distinguished from transactional, analytical and reference data assets
  • Golden-record rules define survivorship, matching, merging and source precedence
  • Reference-data ownership assigned for code lists, hierarchies and controlled vocabularies
  • Change requests governed for product classifications, customer segments and geographic codes
  • Duplicate detection rules combine deterministic matching with reviewed exception queues
  • Distribution controls prevent outdated reference values entering downstream reports

Participants can define lifecycle controls from data creation through secure disposal.

  • Data lifecycle stages mapped from creation, capture and use through disposal
  • Retention schedules linked to legal, regulatory, contractual and operational requirements
  • Records management requirements separated from analytical storage and backup practices
  • Disposition approvals documented for deletion, archival, legal holds and exceptions
  • Data minimisation applied to collection fields, copies and secondary uses
  • Lifecycle controls evidenced through retention registers, audit logs and disposal records

Participants can define governance requirements for sensitive and personal data.

  • Data classification schemes distinguish public, internal, confidential and restricted information
  • Personal-data inventories record purposes, lawful bases, recipients and retention periods
  • Role-based access control aligns permissions with job duties and data sensitivity
  • Access recertification identifies dormant accounts, excessive privileges and segregation conflicts
  • Privacy impact assessments identify processing risks before new data uses
  • Consent, purpose limitation and data-subject rights translated into governance requirements

Participants can apply governance controls to cloud, distributed and high-volume data environments.

  • Cloud data responsibilities divided among provider, platform team and business owner
  • Data lake zones governed through ingestion standards, classification and promotion criteria
  • Schema-on-read risks controlled through metadata, profiling and approved consumption rules
  • Distributed data pipelines monitored for lineage, quality checks and failed transformations
  • Data residency requirements assessed for storage locations, replication and cross-border transfers
  • Platform guardrails defined for encryption, logging, access and retention enforcement

Participants can document lineage and establish governance expectations for reusable data products.

  • End-to-end lineage maps sources, transformations, controls, reports and consumption points
  • Critical report fields traced backward to systems, datasets and transformation logic
  • Data products defined through purpose, owner, contract, quality and service expectations
  • Data contracts specify schemas, refresh frequency, permissible use and change notification
  • Impact analysis identifies downstream reports affected by source or definition changes
  • Lineage evidence maintained for audit, troubleshooting and stakeholder confidence

Participants can establish governance controls for analytical models and AI-supported decisions.

  • Analytical datasets assessed for fitness, bias risks, provenance and permitted use
  • Feature definitions governed through approved sources, transformations and ownership
  • Training-data controls document collection, labelling, quality and representativeness
  • Model outputs monitored for drift, fairness concerns and decision-impact thresholds
  • Human review requirements defined for high-impact automated recommendations and decisions
  • Analytics governance aligns data controls with model-risk management responsibilities

Participants can design evidence-based controls and test their operating effectiveness.

  • Control objectives linked to specific risks, policies, systems and accountable owners
  • Key controls distinguished from supporting activities and informal working practices
  • Control evidence specified through logs, approvals, reconciliations, reports and attestations
  • Design effectiveness tested against stated objectives, risks and control frequency
  • Operating effectiveness sampled through evidence review, reperformance and exception analysis
  • Control deficiencies recorded with remediation owners, dates and validation criteria

Participants can create metrics that demonstrate governance performance and business value.

  • Governance KPIs selected for ownership coverage, quality performance and issue resolution
  • Key risk indicators track control failures, overdue remediation and unclassified data
  • Baseline measures established before remediation to demonstrate improvement over time
  • Scorecards segment results by domain, system, owner, process and business unit
  • Benefits cases quantify rework reduction, reporting reliability and avoided risk exposure
  • Management reporting combines trends, exceptions, decisions required and accountable actions

Participants can plan stakeholder adoption for new governance roles, controls and standards.

  • Stakeholder mapping identifies sponsors, owners, stewards, users and potential blockers
  • Change impacts assessed for processes, roles, systems, incentives and reporting
  • Communications plans explain governance decisions, responsibilities and expected behaviours
  • Steward communities established through meeting rhythms, knowledge sharing and escalation support
  • Training needs defined for owners, stewards, data users and technical teams
  • Adoption measures track policy compliance, participation, issue reporting and control completion

Participants can produce a phased implementation roadmap aligned to risk, value and delivery capacity.

  • Current-state assessment scores capabilities across people, process, data and technology
  • Target-state design defines priority controls, roles, artefacts and platform dependencies
  • Roadmap initiatives sequenced by material risk, business value and implementation effort
  • Quick wins selected without undermining longer-term operating-model requirements
  • Dependencies mapped across transformation programmes, system changes and regulatory commitments
  • Implementation governance defines milestones, decision gates, funding and benefit tracking

Participants can build, review and present a complete data governance plan for a defined business data domain.

  • Domain scenario framed with business objectives, risks, stakeholders and material data
  • Governance charter drafted with scope, principles, decision rights and success measures
  • Ownership model assigns accountable owners, stewards, forums and escalation routes
  • Critical data element register specifies definitions, lineage, quality rules and controls
  • Roadmap prioritises remediation, metadata, access, retention and measurement initiatives
  • Peer review tests feasibility, control evidence, stakeholder adoption and presentation clarity

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Data governance charter template
  2. Data ownership RACI matrix
  3. Critical data element register
  4. Data-quality rule and scorecard pack
  5. Data issue-management workflow
  6. Phased governance implementation roadmap

Who should attend

  • Data Governance Managers — need an operating model and implementation plan
  • Data Stewards — need practical methods for ownership, quality and issue resolution
  • Data Architects — need governance controls embedded within platforms and data products
  • Business Intelligence Managers — need trusted definitions and controlled reporting data
  • Risk and Compliance Professionals — need evidence of data controls and accountable ownership
  • Digital Transformation Leaders — need governance that supports data-led change programmes

Skills and tools covered

Data governance designData quality managementMetadata managementData stewardshipControl assuranceGovernance roadmapping

Tools and standards

DAMA-DMBOK, DCAM, ISO 8000, RACI matrix

How the course runs

Training methodology

The course uses short instructor briefings, structured case analysis, group design work, governance simulations and individual application planning. Participants work with realistic data issues such as inconsistent customer records, disputed KPI definitions, missing lineage and unmanaged access to sensitive data. Each module produces material that informs later work, moving from governance scope and accountability to controls, measurement and delivery planning. Facilitated peer review helps participants test whether proposed roles, rules and escalation paths would work within their own organisational constraints.

Requirements and prerequisites

Participants should understand how their organisation uses data for reporting, operations, customer service, risk, finance or digital products. Experience working with spreadsheets, dashboards, databases, data requirements, process controls or business reporting is useful. Participants should be able to discuss a data domain relevant to their role, such as customer, product, supplier, financial or employee data. Prior programming, data engineering, statistical modelling, SQL expertise or formal data-management certification is not required. The course focuses on governance design, accountability and controls rather than technical platform administration.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

You should understand how data supports reporting, operations, risk, customer service or digital products. Programming, SQL, statistical modelling and formal data-management certification are not required.

Bring examples of a data problem, report, data domain or governance challenge from your work where permitted by your organisation's confidentiality rules. A laptop is useful for live online delivery and for working with course templates.

It suits data governance managers, data stewards, architects, BI managers, risk professionals and transformation leads. It is designed for people responsible for improving data accountability and reliability, rather than entry-level analysts.

Analytics training focuses on extracting insight, while engineering training focuses on pipelines, platforms and transformations. This course focuses on ownership, standards, quality controls, metadata, risk, evidence and decision rights that make data fit for use.

Participants build reusable artefacts for a priority data domain, including ownership assignments, critical data elements, quality rules and a roadmap. These can be adapted for customer, product, supplier, financial, employee or operational data.

Each training day runs from 08:30 to 16:30 and provides about 6.5 contact hours. The first week establishes governance foundations and practical artefacts; the second week addresses controls, measurement, adoption, roadmapping and the final capstone presentation.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.