Course overview
Poor data creates failed analytics, duplicated customer records, incorrect regulatory reports, weak machine-learning outputs and costly operational rework. Data governance establishes the decision rights, accountabilities, controls and evidence needed to turn fragmented data into a managed business asset. This course addresses the practical challenge of improving data reliability without creating an approval structure that slows delivery teams.
Participants learn to design and operate a data governance model using DAMA-DMBOK, DCAM, ISO 8000 concepts and risk-based control methods. The course covers governance charters, data ownership, stewardship, critical data elements, business glossaries, metadata, data-quality rules, issue management, master data, privacy, retention, access controls and governance metrics. Participants also examine governance for cloud platforms, data lakes, data products, self-service analytics and AI-enabled decision making.
Instruction combines focused briefings with banking, public-sector, telecommunications and consumer-data cases. Participants assess a realistic data problem from the first week, then progressively build governance artefacts: a governance operating model, data-domain accountability matrix, critical data element register, quality-control design, issue-management workflow and delivery roadmap. The final capstone requires participants to present a complete governance plan for a defined data domain. Participants receive a certificate of completion after attending the instructor-led 10-day course, delivered in classrooms in 50+ cities or live online.
The course suits professionals who already work with reporting, data platforms, risk, compliance, operations or digital delivery and now need to establish clearer ownership and control of data.
