Course overview
Organisations collect operational, customer, financial, programme and digital-channel data, yet often lack agreed priorities for using and managing it. Teams may fund dashboards, cloud platforms or AI pilots without clear ownership, quality rules, architecture choices or measures of value. A data strategy resolves these decisions by linking enterprise objectives to the data capabilities, governance arrangements, investments and delivery priorities required to support better decisions and services.
This course teaches participants to develop a practical, business-aligned data strategy. Participants assess current maturity, identify priority data domains and use cases, define governance roles, set data quality expectations, establish architecture and data product principles, and address privacy, security and responsible AI requirements. They learn to build a target operating model, prioritise initiatives using value, feasibility and risk criteria, and create a roadmap with accountable owners, milestones, costs and performance measures.
Teaching combines focused instructor briefings with realistic cases drawn from banking, government, NGO and corporate settings. Participants work through maturity evidence, use-case portfolios, governance scenarios, data quality issues and investment trade-offs. They leave with a reusable data strategy pack containing a strategy map, maturity assessment, governance design, prioritised roadmap and first-90-day action plan. The course is delivered over five instructor-led days, either in a classroom or live online, and participants receive a certificate of completion.
The course is suited to managers and specialists responsible for data, technology, analytics, transformation, risk or operational improvement who need to turn broad data ambitions into an approved and deliverable plan.

