Food Safety Quality Management Training Course

Duration 10 days 19 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends Food Safety Managers, Quality Assurance Managers and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-QP-044

Before you join: Participants should have basic familiarity with food production, food handling, quality assurance, catering, warehousing or distribution operations.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Food businesses must control hazards while maintaining consistent product quality, reliable records and efficient production. Failures in allergen management, temperature control, sanitation, supplier approval or traceability can cause withdrawals, regulatory action, customer complaints and damaged commercial relationships. Managers and quality professionals need systems that translate legal and customer requirements into daily controls on receiving, processing, packing, storage and distribution.

This course develops the practical skills needed to operate and improve a food safety quality management system. Participants work through Codex HACCP principles, prerequisite programmes, hazard analysis, critical control point design, validation, verification, environmental monitoring, allergen controls, supplier assurance, traceability, recall readiness, internal auditing and corrective action. The course also addresses quality control methods, statistical process control, complaint analysis, document control and management review.

Teaching combines focused instructor briefings with food manufacturing, catering, distribution and retail cases. Participants analyse process flow diagrams, assess hazards, set critical limits, review monitoring records, investigate nonconformities and prepare audit findings. By the end of the course, each participant completes a food safety quality management pack for a selected product, process or site, including a HACCP plan, monitoring arrangements, verification schedule, corrective action process and improvement priorities.

The course suits professionals responsible for food safety, quality assurance, production control, technical compliance, supplier quality or site operations. It is particularly relevant where organisations must meet customer standards, regulatory duties and recognised food safety certification requirements.

What you will be able to do

  • Construct a Codex-aligned HACCP plan from process mapping through critical control point verification
  • Assess biological, chemical, physical and allergen hazards using structured risk evaluation
  • Design prerequisite programmes for sanitation, pest control, personal hygiene and temperature management
  • Set monitoring, corrective action and verification arrangements for critical control points
  • Conduct internal food safety audits using ISO 22000 audit evidence and nonconformity grading
  • Apply traceability, withdrawal and recall procedures to realistic food safety incidents
  • Analyse quality data using control charts, trend analysis and complaint categorisation
  • Produce a site-specific food safety quality management improvement plan

Benefits of attending

For you

  • Confidence to lead HACCP reviews and food safety team meetings
  • Practical evidence for quality assurance and technical management responsibilities
  • Stronger judgement when assessing process, supplier and allergen risks
  • Ability to prepare for customer, certification and regulatory audits
  • Reusable documentation for applying food safety controls at work

For your organisation

  • More consistent control of food safety hazards before product release
  • Better prepared sites for certification, customer and regulatory inspections
  • Faster containment and investigation of complaints, deviations and incidents
  • Reduced risk of ineffective recalls through tested traceability arrangements
  • Clearer links between quality data, corrective action and operational improvement

Course modules

19 modules over 10 days

Participants can explain how food safety, quality, legal compliance and operational controls fit within a management system.

  • Food safety management system purpose, scope, policy and accountable leadership
  • Codex, ISO 22000 and customer standard requirements compared
  • Legal duties for safe food, labelling, hygiene and traceability
  • Process ownership mapped from supplier approval through customer delivery
  • Quality culture behaviours, escalation routes and food safety communication
  • Risk-based thinking applied to food safety quality management decisions

Participants can prepare accurate product descriptions and process flow diagrams for hazard analysis.

  • Product descriptions covering ingredients, packaging, shelf life and intended use
  • Intended consumers identified, including vulnerable groups and misuse risks
  • Process flow diagrams built from receiving through dispatch
  • On-site flow diagram confirmation against actual production activities
  • Rework, waste, by-products and outsourced processes included systematically
  • Process changes assessed before implementation using food safety criteria

Participants can identify and evaluate food safety hazards at each process step.

  • Biological hazards assessed: pathogens, spoilage organisms and parasite risks
  • Chemical hazards assessed: residues, cleaning chemicals, toxins and contaminants
  • Physical hazards assessed: glass, metal, plastic and foreign material
  • Allergen cross-contact pathways identified through process and material review
  • Severity and likelihood ratings applied using defined risk matrices
  • Existing controls evaluated for effectiveness, reliability and failure modes

Participants can specify prerequisite programmes that provide the foundation for HACCP controls.

  • Good hygiene practices covering personnel, visitors and protective clothing
  • Cleaning and sanitation programmes based on soil, surface and chemical selection
  • Pest management controls, site inspections and trend reporting
  • Water, ice and compressed air quality assurance requirements
  • Temperature control for receiving, storage, processing and transport
  • Facility zoning, workflow and segregation preventing contamination transfer

Participants can develop HACCP plans using Codex principles and decision-making logic.

  • Codex HACCP seven principles applied to mapped food processes
  • Control measures selected for significant hazards at each step
  • Critical control points determined using documented decision-tree logic
  • Operational prerequisite programmes distinguished from critical control points
  • HACCP team responsibilities, expertise requirements and meeting records
  • Hazard analysis rationale documented for audit and technical review

Participants can define control limits, monitoring methods and corrective action procedures for critical controls.

  • Critical limits established from regulations, validation data and specifications
  • Monitoring frequencies matched to hazard severity and process capability
  • Measurement methods selected for temperature, time, pH and metal detection
  • Monitoring records designed for timely review and exception visibility
  • Corrective actions separate product disposition from process restoration
  • Escalation criteria defined for repeated deviations and serious failures

Participants can distinguish validation from verification and build evidence-based control assurance activities.

  • Validation evidence confirms controls can achieve intended food safety outcomes
  • Verification schedules test whether documented controls operate as planned
  • Calibration programmes cover thermometers, scales, probes and detection equipment
  • Sampling plans set locations, frequencies, acceptance criteria and actions
  • Trend review identifies recurring control failures before product incidents
  • Verification findings fed into HACCP review and management decisions

Participants can design microbiological and environmental monitoring arrangements appropriate to product risk.

  • Microbiological criteria linked to raw materials, products and process hygiene
  • Environmental monitoring zones defined around exposed product areas
  • Swabbing plans select sites, methods, frequencies and response thresholds
  • Indicator organisms interpreted alongside pathogen detection results
  • Positive results investigated using product, process and sanitation evidence
  • Sampling limitations considered when making product release decisions

Participants can establish allergen controls from supplier approval through label release.

  • Allergen registers identify ingredients, rework, processing aids and packaging
  • Segregation controls address storage, scheduling, utensils and personnel movement
  • Validated cleaning methods remove allergen residues between production runs
  • Label approval verifies ingredient declarations, claims and allergen statements
  • Packaging line checks prevent incorrect labels and carton mix-ups
  • Allergen incidents contained through traceability, risk assessment and communication

Participants can assess suppliers and establish risk-based controls for incoming food materials.

  • Supplier approval criteria cover certification, specifications, history and risk
  • Raw material specifications define safety, quality, legal and authenticity requirements
  • Incoming checks verify temperature, integrity, documentation and identification
  • Certificate of analysis review matched to material risk and claims
  • Supplier performance scorecards track defects, deviations and responsiveness
  • Material changes controlled through technical review and HACCP reassessment

Participants can design traceability systems and coordinate structured withdrawal and recall responses.

  • One-step-back and one-step-forward traceability records linked to batch codes
  • Mass balance reconciliation tests material inputs against finished product outputs
  • Withdrawal and recall criteria based on consumer and legal risk
  • Recall team roles, contact lists and decision authority documented
  • Mock recall testing measures speed, completeness and communication quality
  • Product disposition decisions recorded for recovered and affected stock

Participants can investigate food safety and quality failures using disciplined corrective action methods.

  • Nonconformities classified by food safety, quality, legal and customer impact
  • Containment actions protect consumers while investigations proceed
  • Five Whys and fishbone diagrams identify plausible root causes
  • Corrective action plans assign owners, deadlines, evidence and effectiveness checks
  • Preventive actions address system weaknesses and recurring failure patterns
  • CAPA records distinguish correction, corrective action and preventive action

Participants can plan, conduct and report internal audits against food safety management requirements.

  • Risk-based audit programmes prioritise high-risk processes and recurring findings
  • Audit plans define objectives, criteria, scope, timing and responsibilities
  • Interview techniques obtain evidence without leading operational staff
  • Objective evidence sampled from records, observations and staff explanations
  • Findings written with requirement, evidence, risk and clear classification
  • Follow-up audits verify corrective action completion and effectiveness

Participants can establish document and record controls that support traceability, audits and operational decisions.

  • Document hierarchies distinguish policies, procedures, work instructions and forms
  • Approval workflows control technical review, issue dates and authorised release
  • Version control prevents obsolete procedures reaching production areas
  • Record retention periods reflect legal, customer and product shelf-life requirements
  • Electronic records assessed for access, integrity, backup and audit trails
  • Document changes trigger training, communication and hazard control review

Participants can use quality data to identify variation, process drift and improvement priorities.

  • Quality attributes translated into measurable product and process specifications
  • Sampling plans balance inspection effort, risk and production volume
  • Control charts distinguish common-cause variation from special-cause signals
  • Process capability compared with specification limits and customer tolerances
  • Pareto analysis prioritises recurring defects, complaints and rework causes
  • Trend reports combine quality, safety and operational performance data

Participants can assess sanitation controls and identify hygienic design weaknesses affecting food safety.

  • Sanitation standard operating procedures define preparation, cleaning and verification
  • Cleaning chemistry matched to soils, surfaces, water hardness and contact time
  • Pre-operational inspections verify equipment cleanliness before production release
  • Hygienic design checks identify niches, drainage failures and inaccessible surfaces
  • Cleaning validation distinguishes visual cleanliness from microbiological control
  • Sanitation performance reviewed through swabs, inspections and trend analysis

Participants can prepare a site for regulatory inspection, customer assessment and certification audit.

  • Regulatory inspection evidence organised around licences, records and product controls
  • ISO 22000 requirements translated into site-level management system activities
  • FSSC 22000 additional requirements reviewed for food fraud and defence
  • Food fraud vulnerability assessments identify economically motivated adulteration risks
  • Food defence plans address intentional contamination and site security
  • Certification audit readiness assessed through gap analysis and action tracking

Participants can use management review inputs to prioritise food safety and quality system improvement.

  • Management review inputs include audits, complaints, incidents and performance trends
  • Key performance indicators connect food safety controls with operational outcomes
  • Risk registers updated from supplier changes, process changes and findings
  • Improvement priorities ranked by consumer risk, compliance exposure and feasibility
  • Resource decisions cover staffing, training, equipment and verification capability
  • Management review outputs assign actions, ownership, timing and follow-up

Participants can build, review and present a complete food safety quality management pack for a selected product or process.

  • Product scope, intended use and process flow defined clearly
  • Hazard analysis and HACCP controls justified with documented evidence
  • Prerequisite programmes linked to identified contamination and quality risks
  • Monitoring, verification and corrective action arrangements integrated coherently
  • Traceability, recall, audit and CAPA controls reviewed for consistency
  • Improvement plan presented with priorities, owners, measures and timescales

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Codex HACCP plan template
  2. Food safety hazard assessment matrix
  3. Prerequisite programme checklist
  4. Internal food safety audit checklist
  5. Traceability and mock recall test plan
  6. Food safety quality management improvement plan

Who should attend

  • Food Safety Managers — responsible for maintaining HACCP systems, verification and certification readiness
  • Quality Assurance Managers — accountable for product conformity, records, audits and corrective actions
  • Production Managers — need food safety controls embedded within daily manufacturing decisions
  • Technical Managers — manage customer standards, regulatory requirements and site technical systems
  • Internal Auditors — require stronger audit methods for food safety and quality management systems
  • Supplier Quality Specialists — assess ingredient, packaging and service-provider food safety risks

Skills and tools covered

HACCP plan developmentFood safety auditingAllergen risk controlTraceability managementCorrective action analysisQuality data analysis

Tools and standards

Codex General Principles of Food Hygiene CXC 1-1969, HACCP, ISO 22000:2018, FSSC 22000

How the course runs

Training methodology

The course uses short instructor briefings to establish standards, methods and decision rules, followed by facilitated case analysis and group application. Participants review realistic process flows, hazard registers, sanitation records, supplier files, audit evidence, complaints and recall scenarios. Simulations examine incident response, audit interviews and corrective action decisions. Individual application planning helps participants adapt templates and control methods to their own products, sites or supply chains. Trainers use sector examples from manufacturing, catering, retail distribution and ingredient supply.

Requirements and prerequisites

Participants should have basic familiarity with food production, food handling, quality assurance, catering, warehousing or distribution operations. They should understand common process stages such as receiving, storage, preparation, processing, packing and dispatch. Experience reviewing procedures, records or product specifications is useful but not essential. The course does not require prior HACCP certification, audit qualifications, laboratory training or knowledge of ISO 22000. Participants from non-technical roles should be prepared to work with process flow diagrams, risk ratings, monitoring records and simple quality data.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

Basic familiarity with food handling, food production, quality assurance, warehousing, catering or distribution is expected. Prior HACCP training or audit certification is not required.

Bring a laptop if possible, plus non-confidential examples of your process flow, product specification, audit finding or food safety procedure. These materials help you adapt course templates to your work.

It is designed for food safety, quality assurance, technical, production, supplier quality and internal audit professionals. It also suits supervisors moving into food safety or quality management responsibilities.

Basic food hygiene training focuses on individual safe handling behaviours. This course addresses management systems, HACCP design, verification, audits, supplier controls, traceability and improvement planning.

Participants leave with reusable templates for HACCP, hazard assessment, audit planning, traceability testing and corrective action. The capstone pack can be adapted for a current product, process or site improvement project.

The first part establishes HACCP, prerequisite programmes, hazard controls and operational records. The later sessions address auditing, supplier assurance, quality data, certification readiness, management review and the final capstone presentation.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.