Global Logistics Management Training Course

Duration 10 days 21 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends Logistics Managers, Supply Chain Managers and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-LD-305

Before you join: Participants should have practical exposure to supply chain, procurement, transport, warehousing, import-export operations or customer distribution.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Global logistics performance depends on more than selecting carriers and booking freight. Organisations must coordinate suppliers, freight forwarders, customs brokers, warehouses, ports, airports and final-mile providers across different trade rules, service expectations and risk exposures. Poorly designed lanes create avoidable expedites, inventory buffers, demurrage, duty errors, missed customer commitments and weak visibility. Logistics managers need a disciplined way to design networks, control international movements and make cost-service-risk trade-offs using reliable operational data.

This course develops the practical skills needed to manage international freight, distribution networks and cross-border logistics providers. Participants work with Incoterms® 2020, landed-cost models, transport mode selection, carrier sourcing, customs documentation, warehouse design, inventory positioning, logistics KPIs and disruption-response methods. They learn to assess lane economics, establish service requirements, select appropriate transport and distribution options, manage freight contracts, and apply controls for trade compliance, cargo security and supplier performance. The course also addresses digital visibility, sustainability reporting and governance for multi-country logistics operations.

Teaching combines focused instructor briefings with sector-based cases, group analysis, transport-planning simulations and structured application planning. Cases reflect common situations in manufacturing, banking-supported trade finance, humanitarian supply, pharmaceuticals, retail distribution and infrastructure projects. Participants progressively develop a global logistics operating plan for a selected product flow, then review and present it in the final capstone. They leave with reusable templates for lane analysis, landed-cost calculation, provider evaluation, logistics risk control and performance management.

The course is suited to professionals who already work with purchasing, supply chain, freight, distribution or trade operations and now need stronger control of international logistics decisions.

What you will be able to do

  • Map end-to-end international logistics flows using lane profiles, swimlanes and SCOR DS categories
  • Calculate landed cost using Incoterms® 2020, freight, duty, insurance and handling data
  • Select transport modes and routings using cost-service-risk decision criteria
  • Develop carrier and freight-forwarder sourcing specifications, scorecards and contract controls
  • Apply customs documentation, tariff classification and origin-control requirements to cross-border shipments
  • Design warehouse, inventory-positioning and distribution strategies for regional service targets
  • Build logistics dashboards using OTIF, freight cost, dwell time and exception metrics
  • Present a complete global logistics operating plan with implementation priorities and risk controls

Benefits of attending

For you

  • Assess international lanes with defensible cost, service and risk criteria
  • Discuss Incoterms®, freight pricing and service failures confidently with providers
  • Produce a landed-cost case for sourcing and distribution decisions
  • Identify customs, cargo-security and disruption controls before shipments fail
  • Build a credible logistics improvement plan for a current operating challenge

For your organisation

  • Lower avoidable freight, detention, demurrage and expedite costs
  • Better delivery reliability through defined provider controls and escalation rules
  • Reduced exposure to customs documentation, classification and origin errors
  • Improved inventory placement against customer service and working-capital requirements
  • Clearer logistics governance through consistent KPIs, scorecards and review routines

Course modules

21 modules over 10 days

Participants can define the scope, stakeholders and baseline measures for an international logistics operation.

  • End-to-end physical, information and financial flows mapped by lane
  • SCOR DS process categories used to define logistics scope
  • Lane profiles capture origin, destination, volume, service and constraints
  • Stakeholder requirements translated into measurable logistics service specifications
  • Current-state swimlanes expose handoffs, controls, delays and ownership gaps
  • Baseline metrics distinguish transport cost, landed cost and total logistics cost

Participants can assess how market, sourcing and trade conditions shape logistics network decisions.

  • Trade lanes assessed through volume, value density and demand variability
  • Regional distribution models compared: direct ship, hub-and-spoke, and multi-echelon
  • Market entry requirements linked to lead time and inventory positioning
  • Country risk registers capture infrastructure, political, currency and border constraints
  • Free zones and bonded facilities evaluated against duty and handling economics
  • Network assumptions documented for sourcing, growth and contingency scenarios

Participants can translate customer demand and service commitments into logistics design inputs.

  • Demand segmentation separates stable, seasonal, promotional and project-driven flows
  • Order profiles identify shipment size, frequency, urgency and destination patterns
  • Service promises converted into lead-time, fill-rate and delivery-window measures
  • Safety-stock drivers linked to lead-time variability and replenishment frequency
  • Decoupling points positioned between supply uncertainty and customer responsiveness
  • ABC-XYZ analysis guides differentiated logistics service and inventory policies

Participants can allocate delivery, cost, risk and documentation responsibilities using Incoterms® 2020.

  • Incoterms® 2020 rules matched to transport mode and transaction conditions
  • Risk transfer points distinguished from title transfer and payment terms
  • EXW, FCA, FOB and DAP compared for operational control
  • CIF and CIP insurance obligations examined against cargo exposure
  • Named places specified precisely to avoid delivery and cost disputes
  • Sales contracts aligned with transport, customs and documentary-credit requirements

Participants can calculate and compare landed cost for alternative supply and distribution options.

  • Landed-cost models combine product, freight, duty, tax and handling charges
  • Currency assumptions separated from controllable logistics cost drivers
  • Tariff rates applied using customs value and applicable valuation rules
  • Cost-to-serve analysis assigns warehousing, delivery and returns costs
  • Break-even volume identifies viable consolidation and modal-shift options
  • Scenario tables compare supplier, port, route and distribution alternatives

Participants can select transport modes and routings using explicit cost, service and risk criteria.

  • Air, ocean, road, rail and intermodal options compared systematically
  • Transit-time variability measured separately from scheduled carrier transit time
  • Route selection considers capacity, congestion, border crossings and resilience
  • Consolidation strategies balance freight rates, dwell time and service commitments
  • Modal-shift cases test carbon, cost and inventory trade-offs
  • Routing guides define approved carriers, lanes, modes and escalation triggers

Participants can manage containerised ocean freight planning, pricing and operational controls.

  • FCL and LCL selection based on volume, handling and transit requirements
  • Container utilisation calculated using cubic capacity, weight and loading constraints
  • Ocean freight quotations separated into base rate, surcharges and local charges
  • Port pairs assessed for schedule reliability, congestion and feeder dependence
  • Demurrage and detention controls linked to document release and collection planning
  • Bills of lading checked for consignee, release and cargo-description accuracy

Participants can plan air freight movements while controlling cost, capacity and handling risk.

  • Chargeable weight calculated from actual weight and volumetric conversion factors
  • Airport selection considers uplift capacity, cut-off times and onward distribution
  • Express, deferred and charter services matched to urgency and shipment profiles
  • ULD handling requirements linked to commodity dimensions and temperature needs
  • IATA Dangerous Goods Regulations responsibilities assigned across shipment parties
  • Expedite approval workflows test margin impact, stockout risk and alternatives

Participants can design regional transport plans for reliable and economical distribution.

  • Milk runs combine collection points, vehicle capacity and appointment schedules
  • Full-truckload and less-than-truckload choices reflect shipment consolidation opportunities
  • Route planning balances kilometres, driver hours, delivery windows and tolls
  • Cross-border road movements require permits, transit documents and border planning
  • Rail corridors assessed for terminal handling, reliability and equipment availability
  • Proof-of-delivery controls support invoicing, claims and customer-service resolution

Participants can source logistics providers using clear specifications, evaluation criteria and commercial controls.

  • Request-for-quotation packs define lanes, volumes, commodities and service requirements
  • Bid comparison normalises currencies, fuel clauses, surcharges and accessorial fees
  • Weighted scorecards assess capacity, performance, systems, compliance and price
  • Provider due diligence reviews licences, insurance, financial stability and references
  • Award strategies allocate volumes across primary, secondary and contingency providers
  • Negotiation agendas address rate validity, indexation, claims and payment terms

Participants can establish contract clauses and governance routines that control provider performance.

  • Service-level agreements define measures, targets, reporting frequency and remedies
  • Carrier contracts specify liability limits, claims procedures and insurance obligations
  • Rate cards distinguish included services, exceptions and approval-controlled charges
  • Change-control procedures manage new lanes, volume shifts and scope amendments
  • Quarterly business reviews use scorecards, corrective actions and improvement priorities
  • Escalation matrices assign response times for service failures and exceptions

Participants can prepare and control the core information required for compliant cross-border movement.

  • Commercial invoices include valuation, currency, Incoterms® and accurate goods descriptions
  • Packing lists reconcile package counts, weights, dimensions and marks
  • HS classification governance assigns research, approval and periodic review responsibilities
  • Country-of-origin evidence supports preferential duty claims and origin declarations
  • Customs entry data reconciled against purchase orders, invoices and transport documents
  • Broker instructions establish declaration authority, record retention and exception reporting

Participants can identify logistics controls needed for restricted parties, controlled goods and high-risk destinations.

  • Restricted-party screening integrated before order release and shipment booking
  • Export-control classifications linked to products, technology and end-use information
  • End-user statements assessed for diversion indicators and prohibited applications
  • Sanctions exposure reviewed across consignee, banks, vessels and transhipment points
  • Record-retention schedules preserve screening evidence, licences and shipping documents
  • Escalation protocols separate operational holds from legal and compliance decisions

Participants can specify warehouse processes and capacity controls that support international distribution.

  • Warehouse process maps cover receiving, put-away, picking, packing and dispatch
  • Slotting rules match velocity, dimensions, handling needs and replenishment frequency
  • Capacity plans calculate storage positions, throughput, labour and dock requirements
  • Cycle-count programmes apply ABC classification, tolerance limits and root-cause analysis
  • Warehouse management systems control inventory status, location and task execution
  • Returns processes address inspection, disposition, credit and reverse transport

Participants can manage order-to-delivery processes and final-delivery performance across markets.

  • Order cut-off rules align customer promises with warehouse and carrier capacity
  • Allocation policies prioritise strategic customers, contracts and critical orders
  • Delivery appointment systems reduce failed deliveries, waiting time and access issues
  • Last-mile partner scorecards track first-attempt delivery, damage and proof quality
  • Failed-delivery codes identify address, customer, carrier and process causes
  • Reverse-logistics flows define collection, inspection, disposition and credit triggers

Participants can define visibility requirements and exception-management routines for international shipments.

  • Milestone plans define booking, departure, arrival, clearance and delivery events
  • Estimated-time-of-arrival data tested against carrier updates and actual movement
  • Exception thresholds flag late bookings, missed connections and customs holds
  • Control-tower workflows assign triage, ownership, communications and closure evidence
  • Data-quality checks reconcile purchase orders, shipment references and invoice records
  • Visibility dashboards distinguish operational alerts from management performance measures

Participants can manage cargo-loss exposure through prevention, insurance and claims-control processes.

  • Cargo risk assessments identify theft, damage, temperature and contamination exposures
  • ISO 28000 security-management principles applied to logistics control points
  • Seal controls document container integrity, custody changes and discrepancy reporting
  • Marine cargo insurance clauses compared for exclusions, deductibles and insured values
  • Claims files assemble notices, surveys, invoices, photographs and transport evidence
  • Root-cause reviews distinguish packaging, handling, carrier and process failures

Participants can prepare practical responses to logistics disruption and capacity shocks.

  • Risk registers score probability, impact, detectability and response ownership
  • Single-point failures identified across ports, carriers, suppliers and distribution centres
  • Contingency routes prequalify alternative ports, modes, providers and border crossings
  • Business continuity plans establish triggers, decision rights and communications protocols
  • Crisis transport decisions balance customer impact, cost exposure and safety
  • Post-incident reviews convert disruption evidence into preventive control actions

Participants can incorporate emissions, packaging and supplier conduct criteria into logistics decisions.

  • GHG Protocol transport emissions calculated using activity-based data and emission factors
  • Shipment consolidation reduces empty space, duplicate movements and avoidable emissions
  • Packaging specifications protect products while reducing cube, weight and waste
  • Carrier selection includes fuel efficiency, emissions reporting and labour practices
  • Reverse logistics supports reuse, repair, recycling and compliant disposal routes
  • Sustainability KPIs connect freight decisions with corporate reporting requirements

Participants can build a logistics improvement roadmap supported by KPIs, governance and implementation controls.

  • KPI trees connect strategic service goals with operational driver measures
  • OTIF, dwell time, freight variance and claims rates defined consistently
  • Pareto analysis prioritises recurring lanes, providers and failure categories
  • Root-cause analysis uses five whys, fishbone diagrams and corrective actions
  • Implementation roadmaps sequence quick wins, capability gaps and system dependencies
  • RACI matrices assign accountable owners for logistics improvement actions

Participants can build, review and present a complete global logistics operating plan for a defined product flow.

  • Operating plans integrate lane design, Incoterms®, transport and inventory decisions
  • Landed-cost scenarios justify selected sourcing, routing and distribution choices
  • Provider strategy specifies sourcing criteria, contracts, scorecards and governance
  • Customs, security and sanctions controls address identified cross-border exposures
  • Implementation plans define milestones, owners, resources, KPIs and contingencies
  • Peer review tests assumptions, trade-offs, evidence and presentation recommendations

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. International lane profile template
  2. Landed-cost calculation model
  3. Freight-provider evaluation scorecard
  4. Customs documentation control checklist
  5. Logistics risk and contingency register
  6. Global logistics operating plan

Who should attend

  • Logistics Managers — need to control international freight cost, service and risk
  • Supply Chain Managers — need aligned network, inventory and transport decisions
  • Procurement Managers — source freight providers and manage logistics contract performance
  • Import and Export Managers — manage trade documents, customs controls and broker coordination
  • Distribution Managers — design warehouse-to-customer flows across regional markets
  • Project Supply Chain Professionals — plan time-critical movements for capital projects and field operations

Skills and tools covered

International freight managementLanded cost analysisCustoms compliance controlLogistics provider sourcingDistribution network designLogistics performance measurement

Tools and standards

Incoterms® 2020, SCOR Digital Standard, ISO 28000, GHG Protocol

How the course runs

Training methodology

The programme uses short instructor briefings to introduce methods, standards and decision rules, followed by case work based on international product flows. Participants analyse lane data, compare transport options, build landed-cost calculations, assess provider proposals and respond to customs or disruption scenarios. Group exercises test trade-offs between cost, speed, reliability, inventory and risk. Structured application planning allows participants to adapt each tool to their own lanes, suppliers, distribution network and operational priorities.

Requirements and prerequisites

Participants should have practical exposure to supply chain, procurement, transport, warehousing, import-export operations or customer distribution. They should be comfortable reading basic operational data such as shipment volumes, freight invoices, delivery dates and inventory reports. Familiarity with common transport modes and purchase orders is helpful. The course does not require prior customs-broker experience, advanced finance knowledge, specialist software skills or prior use of SCOR DS. Participants should bring a current or recent logistics challenge if they want to apply the course tools directly.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

Participants should have some exposure to supply chain, procurement, transport, warehousing, trade operations or distribution. They do not need to be customs brokers, freight forwarders or logistics software specialists.

Bring a laptop if possible, plus a current or recent logistics issue, shipment data, lane information or provider-performance report that you can use for application planning. Sensitive data can be anonymised before use.

It is designed for logistics, supply chain, procurement, import-export and distribution professionals with operational responsibility or growing responsibility for cross-border flows. It is also relevant to project supply chain staff managing international equipment or materials movements.

Procurement courses focus principally on sourcing goods and services, while warehouse courses focus on facility operations. This course connects trade terms, transport, customs, providers, distribution, risk and performance across the full international movement.

Participants can use the lane profile, landed-cost model, provider scorecard and risk register on active flows. The final operating plan creates a structured basis for discussions with internal stakeholders and logistics providers.

Each training day runs from 08:30 to 16:30 and provides about 6.5 contact hours. The first week establishes network, transport, cost and provider-management foundations; the second week addresses compliance, distribution, risk, sustainability, performance and the capstone.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.