Course overview
Learning programmes frequently assume that learners can attend at the same times, process information through the same formats, participate publicly and demonstrate competence in one prescribed way. These assumptions can exclude people using assistive technology, learners working in a second language, staff with variable connectivity, and experienced professionals balancing caregiving or shift work. They also create avoidable assessment risk where format rather than competence determines results. Education managers need a disciplined way to identify these barriers, make proportionate changes and maintain required standards.
This course applies Universal Design for Learning (UDL) to course planning, content production, facilitation, assessment and quality assurance. Participants use CAST UDL Guidelines 3.0 to design multiple routes for engagement, representation, action and expression. They learn to distinguish essential learning requirements from conventional delivery choices, write accessible materials, plan flexible but valid assessments, and use learner evidence to prioritise improvements. The course also addresses WCAG 2.2, plain-language editing, assistive technology compatibility, reasonable adjustments and inclusive hybrid delivery.
Instructor-led delivery combines focused briefings, realistic education cases, group analysis, design simulations and individual application planning. Participants work with examples from professional education, workplace learning, public-sector programmes and regulated training. Each participant leaves with an inclusive learning audit, barrier log, assessment review checklist and 90-day implementation plan for a current programme. The five-day course is available in classrooms in 50+ cities or live online, and includes a certificate of completion.
