Port Operations and Safety Management Training Course

Duration 10 days 20 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends Terminal Operations Managers, Port Operations Supervisors and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 9 Nov 2026 Course code SD-MP-005

Before you join: Participants should have practical exposure to port, terminal, marine, cargo, logistics, maintenance or safety operations.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Ports and marine terminals must move vessels, cargo, vehicles and people through constrained spaces while controlling major hazards. Delays at the berth, unsafe lifting, poor traffic separation, ineffective ship-shore coordination, dangerous goods failures and weak emergency arrangements can quickly affect customer commitments, regulatory standing, asset availability and workforce safety. Managers need operating controls that work during routine activity, weather disruption, equipment failure and changing vessel schedules.

This course develops the practical management skills required to run safer, more reliable port and terminal operations. Participants examine port call planning, berth and yard coordination, cargo handling, marine interfaces, traffic management, permit-to-work, lifting, dangerous goods, security, environmental controls, incident investigation and performance measurement. They apply the ISM Code, ISPS Code, IMDG Code and MARPOL requirements to terminal decisions, records and control arrangements. The course also addresses contractor control, maintenance priorities, emergency response, business continuity and internal assurance.

Teaching combines short instructor briefings with port and terminal cases, facilitated group work, scenario-based simulations and structured application planning. Participants begin developing their own terminal operating and safety materials during the first week, then test and improve them against increasingly difficult operational scenarios in the second week. Each participant leaves with a completed terminal operations and safety dossier, including a port call plan, risk register, control plan, dashboard and improvement roadmap. The 10-day instructor-led course is available in classrooms in 50+ cities or live online, with training days running from 08:30 to 16:30 and approximately 6.5 contact hours per day. Participants receive a certificate of completion.

The course is suited to professionals who already work around port, terminal, marine or cargo operations and need stronger control over operational performance and safety duties.

What you will be able to do

  • Develop a terminal operating model covering berth, yard, gate and marine interfaces
  • Produce a port call plan using readiness milestones, berth windows and delay codes
  • Apply task risk assessment, bow-tie analysis and critical-control verification
  • Manage ship-shore interfaces, mooring hazards, vessel access and cargo transfer controls
  • Design permit-to-work, traffic management and lifting control arrangements
  • Implement IMDG Code, ISPS Code and MARPOL controls within terminal procedures
  • Analyse incidents using timeline analysis, causal analysis and corrective-action testing
  • Present a terminal operations and safety dossier with measures, controls and improvement actions

Benefits of attending

For you

  • Build credible port call and terminal operating plans
  • Improve decisions during vessel delays and operational disruptions
  • Recognise critical controls behind common terminal hazards
  • Lead stronger incident reviews and corrective-action follow-up
  • Present a practical operations and safety improvement case

For your organisation

  • Reduced vessel turnaround delays through clearer berth and readiness planning
  • Fewer unsafe interactions between people, vehicles, cargo and mobile equipment
  • Better control of dangerous goods, permits, contractors and environmental duties
  • More consistent emergency decisions during fires, spills, weather and equipment failures
  • Stronger management reporting through operational and safety performance measures

Course modules

20 modules over 10 days

Participants can map the operating interfaces, accountabilities and performance measures within a port terminal.

  • Port authority, terminal operator, agent, pilot, tug, and stevedore accountabilities
  • Terminal operating model mapped across berth, yard, gate, and landside interfaces
  • Common cargo flows: containers, bulk, breakbulk, Ro-Ro, and project cargo
  • Service-level measures linking vessel turnaround, dwell time, and truck turn time
  • Daily operating plan aligned with tide windows, berth availability, and labour
  • Interface risks recorded between marine services, terminal teams, and tenants

Participants can assess capacity constraints and select actions that protect terminal flow.

  • Berth occupancy ratio used to identify emerging vessel queue pressure
  • Yard capacity calculated from stack density, dwell time, and usable area
  • Gate flow analysis separates appointment demand, processing time, and queue length
  • Bottleneck analysis identifies limiting resources across quay, yard, gate, and rail
  • Shift plans match labour, equipment, cargo sequence, and forecast workload
  • Operating constraints logged with trigger points and recovery actions

Participants can prepare and maintain a controlled port call plan.

  • Port call sequence from notice of readiness through departure clearance
  • Berth window plan balancing draft, tide, cargo readiness, and priorities
  • Estimated time calculations for pilotage, mooring, cargo, and unmooring
  • Port call message controls using ETA updates, milestones, and exception flags
  • Readiness checklist covering documentation, gang allocation, equipment, and safety controls
  • Delay codes distinguishing weather, berth, labour, equipment, and documentation causes

Participants can structure terminal safety controls around accountable management system elements.

  • Safety management system elements aligned with ISM Code responsibilities and records
  • Policy, procedures, permits, inspections, and corrective actions linked through control
  • Safety leadership behaviours that stop unsafe work without disrupting escalation routes
  • Document hierarchy distinguishing policies, plans, procedures, checklists, and task instructions
  • Management-of-change trigger assessment before altered cargo, equipment, or operating conditions
  • Terminal safety action plan structured around accountable owners and due dates

Participants can identify major operational hazards and verify the controls that prevent serious events.

  • Task risk assessment using hazard identification, exposure assessment, and control selection
  • Bow-tie analysis connecting threats, preventive barriers, consequences, and recovery barriers
  • Risk matrix calibration using credible likelihood definitions and consequence criteria
  • Critical controls verified through field observations, records, and supervisor questioning
  • Dynamic risk assessment applied when weather, access, equipment, or cargo changes
  • Risk register entries written with owners, deadlines, residual ratings, and evidence

Participants can establish permit and isolation arrangements for high-risk terminal work.

  • Permit-to-work boundaries for hot work, confined spaces, electrical isolation, and lifting
  • Isolation plans using lockout-tagout points, test-for-dead verification, and handback controls
  • Confined-space entry controls covering atmosphere tests, attendants, rescue, and communications
  • Hot-work fire watch requirements, gas testing, combustibles removal, and post-work monitoring
  • Simultaneous operations review identifying incompatible tasks, shared hazards, and communication controls
  • Permit audits checking authorisation, validity periods, site conditions, and closeout

Participants can control the operational and safety interface between vessel and terminal.

  • Ship-shore safety meeting agenda covering moorings, access, cargo, and emergency signals
  • Mooring line hazards assessed around snap-back zones, bights, and line condition
  • Safe gangway arrangements verified for angle, netting, lighting, and landing
  • Pilotage and towage interfaces controlled through passage plans and communications
  • Vessel loading limits checked against stability information, draft, and berth restrictions
  • Master-terminal communication protocol documents stoppage authority and changing conditions

Participants can plan cargo handling sequences and control the main cargo transfer risks.

  • Cargo handling sequence planned from discharge order through tally and handover
  • Container terminal moves coordinated between quay cranes, transport, stacks, and gates
  • Bulk cargo dust, spillage, moisture, and segregation controls specified
  • Breakbulk lifting plans address slinging, centre of gravity, and exclusion zones
  • Ro-Ro ramp operations control vehicle movements, lashings, and pedestrian separation
  • Cargo damage reports preserve evidence, condition details, and notification times

Participants can apply dangerous goods and bulk cargo controls to terminal acceptance and handling.

  • IMDG Code classification, documentation, placarding, segregation, and emergency information
  • Container dangerous goods declarations checked against packing certificates and stowage data
  • Segregation plans separate incompatible substances across vessel, yard, and warehouse locations
  • Damaged package response isolates hazards, protects personnel, and preserves manifest details
  • Bulk cargo acceptance checks verify declared properties, moisture, and handling constraints
  • Cargo incident controls coordinate terminal, vessel, emergency services, and authorities

Participants can design traffic and yard controls that reduce conflict and congestion.

  • Yard zoning separates pedestrians, mobile plant, trucks, rail, and storage areas
  • Traffic management plan sets routes, speed limits, crossings, and reversing controls
  • Stacking rules account for ground bearing, height limits, segregation, and access
  • Gate appointment data used to smooth arrivals and reduce roadside queues
  • Housekeeping inspections identify loose dunnage, spills, obstructions, and damaged surfaces
  • Night operations controls address illumination, fatigue, visibility, and communication

Participants can prioritise equipment controls that protect people and terminal availability.

  • Planned maintenance schedule prioritises safety-critical cranes, brakes, alarms, and interlocks
  • Pre-use inspections record defects, equipment status, isolation, and release decisions
  • Crane lift planning defines load weight, radius, rigging, capacity, and exclusions
  • Preventive maintenance backlog analysed by criticality, failure mode, and downtime impact
  • Competence authorisations link operators to equipment types and operating limits
  • Defect escalation process prevents use beyond approved temporary control periods

Participants can prepare response arrangements for credible terminal emergency scenarios.

  • Emergency response plan assigns command, communications, evacuation, and external liaison roles
  • Fire scenarios address fuel sources, alarm escalation, access, and firefighting resources
  • Spill response establishes source control, containment, recovery, and waste disposal
  • Man-overboard response coordinates alarms, rescue equipment, vessels, and medical support
  • Severe weather triggers protect cranes, vessels, stacks, personnel, and access
  • Tabletop scenario records decisions, communications, injects, and corrective actions

Participants can apply port facility security requirements to daily terminal access and operations.

  • ISPS Code responsibilities distinguish port facility, vessel, and authority duties
  • Port facility security plan controls access points, restricted areas, and patrols
  • Security levels translate into escalating screening, identification, and visitor controls
  • Declaration of Security use clarified for heightened threat or interface concerns
  • Cargo tampering indicators reported through evidence preservation and notification protocols
  • Cyber access controls protect terminal operating systems, credentials, and remote connections

Participants can apply environmental controls to routine terminal activity and environmental incidents.

  • MARPOL discharge restrictions applied to wastes, residues, bilge, and sewage reception
  • Environmental aspects register covers emissions, noise, dust, water, waste, and biodiversity
  • Fuel transfer controls prevent overfill, hose failure, drainage contamination, and ignition
  • Stormwater inspection points identify contaminated runoff, silt, debris, and sheen
  • Waste segregation arrangements document storage, collection, transfer, and contractor records
  • Environmental incident report captures source, pathway, impact, notifications, and recovery

Participants can use operational and safety measures to identify performance deterioration and assign recovery actions.

  • Terminal dashboard links vessel turnaround, berth productivity, dwell, gate, and incidents
  • Berth occupancy calculation tests capacity pressure against planned vessel arrivals
  • Crane productivity measures distinguish gross moves, net moves, delays, and availability
  • Safety leading indicators track inspections, critical-control checks, reports, and closeouts
  • Control charts separate common-cause variation from special-cause operational disruption
  • Daily operations meeting uses escalation thresholds, owners, and recovery actions

Participants can investigate terminal incidents and produce corrective actions that address underlying causes.

  • Initial incident response secures people, scene, evidence, witnesses, and notifications
  • Fact-finding interview technique separates observation, inference, assumption, and allegation
  • Timeline analysis reconstructs conditions, decisions, barriers, and deviations before an event
  • Causal analysis tests equipment, procedures, supervision, competence, and organisational factors
  • Corrective action quality checked for control strength, ownership, deadlines, and verification
  • Lessons learned brief converts findings into changed standards and field checks

Participants can define and monitor safety responsibilities for contractors and terminal tenants.

  • Contractor prequalification reviews competence, insurance, equipment, safety performance, and supervision
  • Scope-of-work boundaries allocate controls between terminal, contractor, vessel, and tenant
  • Induction content addresses local rules, emergency actions, permits, and reporting
  • Supervisor coordination meetings resolve schedule clashes, access constraints, and shared risks
  • Contractor performance scorecard tracks observations, incidents, corrective actions, and attendance
  • Tenant compliance inspections address storage, traffic, waste, access, and housekeeping

Participants can prepare recovery arrangements for terminal disruptions that affect critical operations.

  • Operational disruption scenarios cover berth closure, crane failure, cyber outage, and weather
  • Business continuity priorities protect life, vessel safety, cargo integrity, and critical services
  • Recovery time objectives set restoration targets for gates, systems, equipment, and utilities
  • Alternative berth and yard plans manage displaced vessels, cargo, and trucks
  • Stakeholder communications matrix assigns messages, channels, approvals, and update frequency
  • After-action reviews convert disruptions into tested recovery improvements and investments

Participants can assess control effectiveness and prepare evidence-based improvement priorities for management.

  • Internal audit plan samples permits, inspections, maintenance, training, and emergency readiness
  • Audit evidence evaluated against procedures, legal duties, records, and observed conditions
  • Nonconformity statements identify requirement, evidence, gap, risk, and responsible owner
  • Corrective action follow-up verifies completion, effectiveness, and recurrence prevention
  • Management review pack combines trends, significant risks, resources, and decisions
  • 90-day improvement roadmap sequences quick fixes, control upgrades, and assurance checks

Participants can build, review and present a complete terminal operations and safety dossier for a defined operating scenario.

  • Terminal operations and safety dossier defines scope, interfaces, constraints, and assumptions
  • Port call plan integrates berth allocation, readiness milestones, and communications
  • Risk register and bow-tie controls address priority operational hazards
  • Permit, traffic, cargo, emergency, security, and environmental controls form implementation plan
  • Performance dashboard sets measures, thresholds, review rhythm, and accountable owners
  • Peer review tests feasibility, control gaps, escalation routes, and evidence quality
  • Formal presentation defends priorities, resources, residual risk, and improvement schedule

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Terminal operating model template
  2. Port call planning worksheet
  3. Terminal risk register and bow-tie analysis
  4. Permit-to-work and traffic control checklist
  5. Operational and safety dashboard model
  6. 90-day terminal improvement roadmap

Who should attend

  • Terminal Operations Managers — responsible for vessel, yard, gate and cargo performance
  • Port Operations Supervisors — coordinate daily work, labour, equipment and safety controls
  • Marine Terminal Managers — manage ship-shore interfaces, berth use and marine services
  • Health and Safety Managers — need port-specific risk, permit and incident controls
  • Harbour Masters and Port Authority Officers — oversee safe marine movements and terminal compliance
  • Cargo and Logistics Managers — manage cargo flow, dangerous goods and terminal handovers

Skills and tools covered

Port call planningTerminal safety controlsMarine interface managementCargo risk managementEmergency response planningOperational performance analysis

Tools and standards

ISM Code, ISPS Code, IMDG Code, MARPOL

How the course runs

Training methodology

The course uses short instructor briefings to establish operating principles, followed by realistic terminal cases, group exercises, facilitated planning tasks and scenario simulations. Participants work with vessel schedules, berth constraints, cargo information, permit controls, incident evidence and performance data. Discussions compare operational choices made by terminal operators, port authorities, marine service providers, contractors and vessel teams. Application planning is threaded through both weeks so participants progressively assemble, test and refine their own terminal operations and safety dossier.

Requirements and prerequisites

Participants should have practical exposure to port, terminal, marine, cargo, logistics, maintenance or safety operations. They should understand basic operational terminology such as berth, vessel, cargo, shift, contractor, incident and permit. Experience supervising people, contractors, equipment or cargo movements is useful. The course assumes participants can read operating procedures, interpret simple performance data and contribute to operational planning discussions. Prior study of maritime law, naval architecture, dangerous goods certification, auditing qualifications or formal safety management qualifications is not required.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

You should have practical exposure to port, terminal, cargo, marine, logistics, maintenance or safety work. Formal maritime qualifications are not required, but participants should understand basic operating terminology and procedures.

Bring examples of non-confidential operating procedures, incident themes, port call issues or performance measures from your workplace if available. A laptop is useful for developing your terminal operations and safety dossier, particularly on live online delivery.

It is designed for terminal managers, port operations supervisors, marine terminal personnel, safety managers, port authority officers and cargo managers. It is most valuable for people who influence daily operating controls rather than those seeking entry-level maritime awareness.

The course addresses port-specific operating interfaces such as berth planning, vessel access, moorings, cargo transfer, yard traffic, cranes, dangerous goods and port facility security. General safety courses rarely connect these controls to terminal productivity, vessel schedules and marine operations.

Participants build materials that can be adapted for their own terminal, including a port call plan, risk register, control checklist, dashboard and improvement roadmap. The methods support daily operations meetings, inspections, contractor reviews and incident follow-up.

Each training day runs from 08:30 to 16:30 and provides approximately 6.5 contact hours. The first week establishes terminal operating, safety and cargo controls; the second week develops emergency, security, environmental, assurance and improvement work before the final capstone presentation.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.