Safety Performance Measurement and KPI Reporting Training Course

Duration 10 days 20 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends Health and Safety Managers, HSE Advisors and Officers and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-OHS-066

Before you join: Participants should have practical familiarity with occupational health and safety management, including hazard reporting, incident investigation, inspections or corrective actions.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Safety performance reporting often fails because organisations count injuries without explaining exposure, control effectiveness or emerging operational risk. Lost-time injury frequency rates and total recordable incident rates remain important, but they are retrospective measures. Managers need a balanced measurement system that connects hazards, critical controls, workforce conditions, incidents, corrective actions and business decisions. Without clear definitions, reliable data and agreed reporting rules, KPI packs can create false assurance or drive unhelpful behaviours such as under-reporting.

This course develops the practical skills required to design, govern and use occupational health and safety KPIs. Participants examine leading and lagging indicators, risk-based measurement, incident classification, data quality controls, statistical analysis, target setting, dashboard design and executive reporting. They apply ISO 45001, HSG65 and ANSI/ASSP Z16.1 principles to create measures that reflect both safety outcomes and the strength of preventive controls. The course also addresses contractor metrics, regulatory reporting, assurance reviews and the interpretation of performance trends.

Teaching combines short technical briefings with sector-based cases from construction, manufacturing, energy, logistics, healthcare and public services. Participants work with sample incident registers, inspection findings, exposure hours, audit results and corrective-action data. They progressively build a KPI framework, data dictionary, reporting model and management review pack using their own organisational context where appropriate. The final capstone requires participants to prepare, peer-review and present a complete safety performance reporting package.

The course suits safety professionals and operational leaders responsible for turning health and safety data into clear management information, targeted interventions and accountable improvement plans.

What you will be able to do

  • Design a balanced safety KPI framework using leading, lagging and risk-based measures
  • Define consistent KPI formulas, boundaries, data sources and reporting frequencies
  • Calculate injury, illness, exposure and corrective-action performance indicators accurately
  • Apply ISO 45001 and HSG65 principles to safety measurement and management review
  • Analyse safety trends using rates, control charts, Pareto analysis and stratification
  • Build executive dashboards that communicate risk, performance and required decisions
  • Assess data quality, reporting bias and assurance evidence within safety reporting systems
  • Produce and present a complete safety performance measurement and KPI reporting pack

Benefits of attending

For you

  • Produce defensible safety KPI definitions instead of relying on inherited measures
  • Explain incident rates and trend movements confidently to senior managers
  • Identify misleading indicators, weak denominators and under-reporting risks
  • Create dashboard packs that direct attention toward material safety risks
  • Build a portfolio-quality safety measurement framework for immediate workplace use

For your organisation

  • Improves consistency of safety reporting across sites, projects and contractors
  • Links management attention to critical controls rather than injury counts alone
  • Strengthens evidence for management review, audit and regulatory scrutiny
  • Detects deteriorating conditions earlier through meaningful leading indicators
  • Supports better resource allocation for inspections, maintenance and corrective actions

Course modules

20 modules over 10 days

Participants can explain why safety measures are used and distinguish useful performance information from activity counts.

  • Distinguish outcome, output and process measures within safety measurement systems
  • Link performance measures to organisational objectives, legal duties and worker protection
  • Identify measurement failure modes causing false assurance or distorted behaviours
  • Balanced scorecard logic applied to occupational health and safety performance
  • Inputs, activities, outputs and outcomes mapped through a safety logic model
  • Management questions that safety reports must answer at operational levels

Participants can align safety performance measurement with recognised management system requirements.

  • ISO 45001 clauses supporting performance evaluation, monitoring and management review
  • HSG65 Plan-Do-Check-Act model applied to safety performance information
  • ANSI/ASSP Z16.1 concepts for occupational injury and illness statistics
  • Legal reporting duties distinguished from internal management performance measures
  • Worker consultation evidence incorporated into performance evaluation arrangements
  • Management review inputs, outputs and documented decisions under ISO 45001

Participants can specify the data structure, ownership and definitions needed for consistent KPI reporting.

  • Map incident, hazard, inspection, audit and workforce data sources
  • Data dictionary fields defining numerator, denominator, owner and reporting frequency
  • Establish reporting boundaries for sites, projects, contractors and joint ventures
  • Assign data stewardship responsibilities through a RACI responsibility matrix
  • Common data models connecting events, controls, actions and verification records
  • Version control rules for KPI definitions, extracts and reporting packs

Participants can calculate and interpret commonly used lagging safety indicators accurately.

  • Calculate total recordable incident rates using agreed exposure-hour denominators
  • Lost-time injury frequency rates compared with severity and duration measures
  • Days away, restricted work and medical treatment cases classified consistently
  • Fatality, high-potential event and serious injury indicators reported separately
  • Use rolling twelve-month rates to reduce short-period reporting volatility
  • Separate employee, contractor and visitor populations within injury statistics

Participants can select leading indicators that provide evidence of preventive control performance.

  • Leading indicators distinguished from activity counts and retrospective outcome measures
  • Measure critical-control verification completion, quality and overdue corrective actions
  • Supervisor safety conversations assessed for coverage, quality and follow-through
  • Track hazard reporting timeliness, closure quality and recurring hazard categories
  • Competence assurance measures linked to high-risk tasks and authorisations
  • Worker participation indicators drawn from consultations, observations and safety committees

Participants can create KPI specifications that are relevant, measurable and resistant to manipulation.

  • SMART criteria tested against safety objectives, risks and management decisions
  • Define numerator, denominator, unit, scope and exclusions for each KPI
  • Set reporting frequency according to operational tempo and data availability
  • Leading-lagging indicator pairs designed around shared safety risk pathways
  • Avoid perverse incentives created by targets for incident reporting volumes
  • KPI specification sheets reviewed for clarity, traceability and decision usefulness

Participants can prioritise measures around material hazards and critical risk controls.

  • Bowtie analysis used to identify preventive and mitigative control measures
  • Critical controls translated into verification questions, frequencies and performance indicators
  • Risk matrices used cautiously when prioritising monitoring and reporting resources
  • Exposure measures developed for confined spaces, lifting, driving and chemicals
  • High-potential incident trends connected to barrier failures and control weaknesses
  • Measure control effectiveness rather than simply recording completed activities

Participants can classify safety events consistently for analysis, reporting and learning.

  • Event taxonomy distinguishes injuries, near misses, hazards and dangerous occurrences
  • Classify actual consequence, potential consequence and credible worst-case outcome
  • Mechanism-of-injury codes applied consistently across incident reporting records
  • Record causal factors without confusing immediate causes and systemic contributors
  • Serious incident thresholds defined for escalation, investigation and executive reporting
  • Coding guidance tested against ambiguous cases and multiple-event scenarios

Participants can test safety data for completeness, accuracy, consistency and reporting bias.

  • Completeness checks identify missing exposure hours, classifications and action dates
  • Reconcile incident registers with payroll, medical, contractor and insurance records
  • Validation rules flag duplicate events, impossible dates and invalid denominators
  • Under-reporting indicators examined through anonymous reporting and workforce survey evidence
  • Audit trails retained for adjustments, reclassifications and late reporting entries
  • Data-quality scorecards report confidence levels beside headline safety metrics

Participants can analyse safety data using appropriate descriptive and trend-analysis techniques.

  • Rate calculations normalise incident counts for workforce exposure changes
  • Pareto charts prioritise incident mechanisms, locations and causal categories
  • Stratify results by site, shift, task, occupation and contractor status
  • Control charts distinguish common-cause variation from special-cause signals
  • Trend lines interpreted with attention to small numbers and random variation
  • Correlation findings separated from causal claims when reviewing safety data

Participants can set defensible safety targets and escalation thresholds for management action.

  • Baseline analysis establishes realistic starting points for improvement targets
  • Set directional, threshold and milestone targets for different safety measures
  • Green-amber-red thresholds calibrated against risk appetite and operational context
  • Escalation triggers define required actions, owners and decision-making forums
  • Avoid zero-harm targets that discourage open reporting and learning
  • Target reviews account for acquisitions, workforce changes and reporting boundary shifts

Participants can structure dashboard content for operational, senior management and board audiences.

  • Dashboard hierarchy separates site management, executive and board information needs
  • Select headline measures supported by explanatory indicators and exception commentary
  • Traffic-light status supported by thresholds, trends and documented rationale
  • Present actuals, targets, prior periods and forecasts within one dashboard
  • Narrative commentary explains material changes, risks, actions and decisions requested
  • Board reports distinguish assurance evidence from management assertions and commitments

Participants can present safety data clearly without concealing uncertainty or material variation.

  • Choose line, bar, run and Pareto charts for specific questions
  • Use rates and counts together when interpreting small-population safety data
  • Annotate charts with interventions, operational changes and investigation findings
  • Axis scaling and chart ranges selected to prevent misleading visual impressions
  • Write exception-based narratives using evidence, implications, actions and accountable owners
  • Report uncertainty where incomplete data or classification changes affect trends

Participants can run a structured review process that converts safety information into accountable action.

  • Management review agenda covers performance, resources, risks and improvement opportunities
  • Decision logs record actions, owners, deadlines and verification requirements
  • Challenge questions test causal explanations behind favourable performance results
  • Escalate unresolved critical-control failures through defined governance routes
  • Monthly operating reviews linked to quarterly executive and board reporting
  • Close-the-loop reviews verify whether actions delivered intended risk reduction

Participants can plan assurance activities that test the reliability of safety performance information.

  • Three-lines model assigns management, oversight and independent assurance responsibilities
  • Test KPI evidence from source record through calculation to published report
  • Sample-based verification checks event classification, exposure data and action closure
  • Audit criteria derived from KPI specifications, policies and reporting procedures
  • Control deficiencies documented with root causes, corrective actions and due dates
  • Assurance statements distinguish limited review evidence from full audit conclusions

Participants can assess whether safety actions and interventions are producing measurable improvement.

  • Theory-of-change models connect interventions, behavioural conditions and expected safety outcomes
  • Before-and-after comparisons adjusted for exposure and operational activity changes
  • Action effectiveness verified through field observations, records and worker feedback
  • Leading indicators monitored after interventions to detect early control improvement
  • Root cause themes used to assess whether repeat events are reducing
  • Stop, continue and revise decisions based on evidence and residual risk

Participants can design comparable contractor metrics while maintaining clear accountability boundaries.

  • Prequalification indicators assess contractor competence, history and management system maturity
  • Contractual reporting clauses define data standards, deadlines and verification rights
  • Normalise contractor rates using hours worked and task exposure information
  • Interface risks measured through joint inspections, permits and coordination meetings
  • Separate contractor performance from client-controlled conditions and shared responsibilities
  • Scorecard reviews link performance trends to contract management actions

Participants can distinguish external disclosure requirements from internal safety management reporting.

  • GRI 403 disclosures mapped to occupational health and safety data requirements
  • Regulatory notification criteria separated from internal incident escalation thresholds
  • External reporting boundaries documented for employees, contractors and non-employees
  • Materiality assessments identify workforce safety topics requiring executive disclosure
  • Reconcile published safety figures with internal KPI packs and source records
  • Disclosure controls assign review, approval and evidence-retention responsibilities

Participants can plan the rollout, adoption and review of an improved safety reporting system.

  • Gap assessment compares current reports against defined measurement system requirements
  • Prioritise implementation actions using risk, value, effort and dependency criteria
  • Pilot new KPIs with selected sites before wider reporting deployment
  • Training plans prepare data owners, reviewers and report users for new processes
  • Change-control procedures manage KPI revisions, system updates and communication
  • Ninety-day implementation roadmap defines milestones, ownership and success measures

Participants can build, review and present a complete safety performance measurement and KPI reporting pack.

  • Scope a safety measurement problem using organisational risks and stakeholder decisions
  • Build KPI specifications covering definitions, sources, calculations and ownership
  • Analyse supplied safety data using rates, trends, stratification and control charts
  • Prepare an executive dashboard with exceptions, actions and escalation requirements
  • Conduct peer review against data-quality, governance and assurance criteria
  • Present recommendations, implementation priorities and management review decisions

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Safety KPI specification template
  2. Leading and lagging indicator library
  3. Safety data dictionary template
  4. Executive safety dashboard model
  5. KPI data-quality assurance checklist
  6. Ninety-day measurement implementation plan

Who should attend

  • Health and Safety Managers — responsible for performance frameworks, reporting and improvement priorities
  • HSE Advisors and Officers — required to collect, analyse and explain safety data
  • Operations Managers — accountable for safety performance within plants, projects or business units
  • Safety Analysts and Reporting Specialists — building KPI packs, dashboards and data controls
  • Internal Auditors and Assurance Professionals — reviewing evidence behind reported safety performance
  • HR, Risk and Sustainability Managers — contributing workforce, ESG and governance safety disclosures

Skills and tools covered

Safety KPI designLeading indicator measurementIncident rate analysisDashboard reportingData quality assuranceManagement review reporting

Tools and standards

ISO 45001, HSG65 Plan-Do-Check-Act, ANSI/ASSP Z16.1, GRI 403

How the course runs

Training methodology

The course uses short instructor briefings to introduce measurement concepts, standards and calculation methods. Participants analyse realistic safety datasets, compare reporting approaches and work in groups to resolve data-definition and interpretation issues. Cases examine construction projects, manufacturing sites, logistics operations and healthcare services. Simulations focus on management review discussions, dashboard challenge sessions and decisions following adverse trends. Each participant develops components of a workplace measurement system throughout the course, then refines these through peer review and instructor feedback.

Requirements and prerequisites

Participants should have practical familiarity with occupational health and safety management, including hazard reporting, incident investigation, inspections or corrective actions. They should be able to read basic tables, calculate percentages and discuss safety performance with operational managers. Experience with spreadsheets is useful because examples use data tables and charts, but advanced statistical software or programming skills are not required. The course does not assume prior knowledge of ISO 45001 auditing, business intelligence platforms, sustainability reporting or advanced statistical methods.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

Participants need practical familiarity with occupational health and safety processes such as incident reporting, inspections, audits or corrective actions. The course does not require advanced statistics, programming or prior dashboard-development experience.

Participants should bring examples of current safety reports, KPI definitions, incident categories or management review packs where organisational policy permits. These materials help them adapt course templates to their own reporting environment.

It is designed for HSE managers, safety advisors, operational managers, analysts and assurance professionals who prepare, review or use safety performance information. It is particularly relevant where reported injury rates do not provide enough insight into operational risk.

Incident investigation training focuses on determining causes after an event, while auditor training focuses on evaluating management system conformity. This course focuses on measuring performance, designing KPIs, analysing trends and reporting information for management decisions.

Participants can review existing KPIs, remove weak measures, define missing data fields and improve dashboard commentary. The templates also support a structured discussion with operational leaders about critical controls, action closure and escalation thresholds.

The first part establishes measurement principles, data definitions, leading and lagging indicators, and initial KPI design. The later modules deepen analysis, dashboard reporting, assurance, contractor metrics and implementation planning, ending with a capstone reporting pack.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.