SAP ERP Implementation Training Course

Duration 10 days 20 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends ERP Project Managers, SAP Functional Consultants and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-ES-032

Before you join: Participants should have working familiarity with business processes such as procure-to-pay, order-to-cash, record-to-report or human capital management.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

SAP ERP implementations fail when process decisions, data ownership, integration design and change activities are treated as separate workstreams. Project teams can configure transactions correctly yet still create reporting gaps, unreliable master data, weak access controls or cutover disruption. SAP ERP implementation professionals must translate business requirements into standardised processes, fit-gap decisions, configuration specifications, test evidence and deployment controls.

This course covers the delivery lifecycle for SAP ERP and SAP S/4HANA programmes, from mobilisation and process discovery through design, build, testing, cutover and post-go-live support. Participants apply SAP Activate principles, Fit-to-Standard workshops, process mapping, master-data governance, integration design, role design, testing and data migration controls. They learn how functional, technical, data and business teams coordinate decisions, manage dependencies and maintain traceability from requirements to deployed processes.

Teaching combines concise instructor briefings with sector-based cases, team planning work, system implementation simulations and structured peer reviews. Cases reflect common implementation conditions in banks, public bodies, manufacturers, NGOs and multinational shared-service environments. Participants produce working implementation artefacts throughout the course, including a scope definition, process design pack, fit-gap register, migration plan, test strategy, cutover plan and governance structure.

The course suits professionals who contribute to ERP programmes as project managers, business analysts, process owners, functional consultants, data leads, IT managers or internal transformation specialists. It is intended for people who need to plan, govern or deliver an SAP ERP implementation rather than simply use SAP transactions.

What you will be able to do

  • Apply SAP Activate phases and deliverables to structure an ERP implementation programme
  • Define process scope using value streams, organisational structures and Fit-to-Standard decisions
  • Produce a fit-gap register with configuration, extension, integration and policy responses
  • Design master-data governance, migration objects and reconciliation controls for SAP ERP
  • Specify integration interfaces, security roles and segregation-of-duties requirements
  • Develop risk-based test plans covering unit, integration, user acceptance and regression testing
  • Prepare cutover runbooks, deployment readiness criteria and hypercare support arrangements
  • Present a complete SAP ERP implementation blueprint with governance, controls and delivery plans

Benefits of attending

For you

  • Produce credible SAP implementation artefacts for project and consulting roles
  • Contribute confidently to Fit-to-Standard workshops and design authority decisions
  • Identify data, integration and control risks before build and testing begin
  • Plan implementation work across functional, technical and business teams
  • Build evidence for progression into ERP project, analyst or functional consulting positions

For your organisation

  • Improves process standardisation decisions before costly custom development begins
  • Reduces migration defects through clearer ownership, validation and reconciliation controls
  • Strengthens testing evidence for critical financial, operational and regulatory processes
  • Improves cutover readiness and reduces disruption during production deployment
  • Creates shared implementation language across business, IT, data and delivery teams

Course modules

20 modules over 10 days

Participants can explain the SAP ERP implementation lifecycle and define the purpose of each delivery phase.

  • ERP value cases linked to process standardisation, control and service outcomes
  • SAP ECC and S/4HANA deployment models, release strategy and product boundaries
  • SAP Activate phases, workstreams, deliverables and quality gates
  • Greenfield, brownfield and selective data transition implementation approaches
  • Business case assumptions translated into measurable programme success criteria
  • Implementation lifecycle dependencies between process, data, integration and change work

Participants can define the organisational and solution architecture decisions that shape an SAP ERP design.

  • Client, company code, plant, sales organisation and purchasing organisation relationships
  • Enterprise structure design aligned with legal entities and operating responsibilities
  • SAP system landscape components for development, quality assurance and production
  • Three-system landscape transport controls and release management principles
  • Fiori launchpad, SAP GUI and role-based user access patterns
  • Architecture decisions distinguishing standard configuration, extensions and external applications

Participants can establish governance, workstream responsibilities and decision controls for an ERP programme.

  • Programme charter defining objectives, scope boundaries, assumptions and constraints
  • RACI matrix for business, functional, technical, data and change roles
  • Design authority terms of reference and decision escalation routes
  • RAID log management using owners, due dates and response actions
  • Work breakdown structure aligned to SAP Activate deliverables
  • Stage-gate criteria for moving between implementation phases

Participants can document current processes and define a controlled scope for SAP ERP implementation.

  • Value-stream mapping for procure-to-pay, order-to-cash and record-to-report processes
  • SIPOC analysis identifying suppliers, inputs, process steps, outputs and customers
  • Process inventory ranked by business value, volume, risk and complexity
  • In-scope and out-of-scope statements preventing uncontrolled requirements growth
  • Business capability maps connecting strategic objectives to ERP process requirements
  • Process owner accountabilities for requirements, approvals and acceptance decisions

Participants can run Fit-to-Standard analysis and document decisions on SAP process adoption.

  • Fit-to-Standard workshop structure using SAP reference process demonstrations
  • To-be process maps showing roles, controls, handoffs and exceptions
  • Standard process adoption criteria based on value, risk and maintainability
  • Requirements traceability matrix linking needs, design decisions and test evidence
  • Business process design documents capturing rules, variants and approval points
  • Process harmonisation decisions across countries, business units and shared services

Participants can assess process gaps and select appropriate configuration, extension or policy responses.

  • Fit-gap register fields covering requirement, impact, decision, owner and status
  • Gap classification between configuration, extension, integration, report and process change
  • SAP standard-first decision criteria for custom development requests
  • WRICEF classification for workflows, reports, interfaces, conversions, enhancements and forms
  • Solution option assessment using cost, risk, value and maintenance criteria
  • Design decision records preserving rationale, approvals and downstream impacts

Participants can define master-data ownership, quality rules and governance controls for SAP ERP.

  • Material, customer, supplier, employee and chart-of-accounts master-data domains
  • Data ownership model assigning create, approve, amend and retire responsibilities
  • Business rules for mandatory fields, validation checks and duplicate prevention
  • Master-data standards covering naming conventions, codes and reference data
  • Data quality scorecards tracking completeness, validity, uniqueness and timeliness
  • Workflow controls for master-data requests, approvals and audit trails

Participants can prepare a controlled migration approach with conversion, validation and reconciliation activities.

  • Migration object inventory defining sources, targets, owners and load sequence
  • Extract-transform-load design for cleansing, mapping and value conversion
  • Data mapping specification connecting legacy fields to SAP target structures
  • Cleansing rules for duplicates, inactive records, missing values and invalid codes
  • Mock migration cycles with defect logging and remediation ownership
  • Reconciliation controls comparing record counts, balances and key business totals

Participants can specify ERP integration requirements and manage interface delivery risks.

  • Integration landscape mapping upstream, downstream and external application dependencies
  • Interface catalogue recording purpose, direction, frequency, owner and criticality
  • API, IDoc, file transfer and middleware integration pattern selection
  • Data contract definitions covering fields, formats, validations and error handling
  • End-to-end process scenarios spanning SAP and connected enterprise systems
  • Interface monitoring requirements including alerts, retries, reconciliation and support

Participants can define role-based access and control requirements for SAP ERP processes.

  • Role-based access control mapped to job duties and business transactions
  • Segregation-of-duties analysis for purchasing, payments, journals and master-data changes
  • Access-risk matrix identifying conflicting permissions and mitigating controls
  • Least-privilege principles for privileged, emergency and temporary access
  • Audit trail requirements for approvals, changes, postings and user activity
  • Control design linking risks, preventive controls, detective controls and evidence

Participants can manage configuration design, build specifications and controlled transport into target environments.

  • Configuration rationale documented against approved process and fit-gap decisions
  • Functional specification structure for reports, forms, workflows and enhancements
  • Configuration workbook fields covering settings, dependencies, owner and transport
  • Transport request management across development, test and production environments
  • Build backlog prioritisation using business value, dependency and delivery risk
  • Defect prevention through peer review, design standards and configuration traceability

Participants can develop a risk-based testing strategy with clear entry, exit and evidence criteria.

  • Test strategy covering unit, system integration, acceptance, regression and performance testing
  • Risk-based testing prioritising critical processes, controls and financial exposures
  • Test scope matrix linking requirements, scenarios, data and expected results
  • Entry and exit criteria for each formal test phase
  • Defect lifecycle from logging and triage through retest and closure
  • Test evidence standards supporting operational approval and audit requirements

Participants can define end-to-end test scenarios and manage user acceptance decisions.

  • End-to-end test scenarios spanning transactions, integrations, outputs and controls
  • Test scripts specifying preconditions, steps, expected results and evidence
  • Test data management using representative volumes, roles and exception conditions
  • User acceptance testing governance with business owner accountability
  • Defect triage criteria based on severity, priority, workaround and release impact
  • Regression test packs protecting approved processes after configuration changes

Participants can plan adoption activities that prepare users and managers for SAP ERP process changes.

  • Stakeholder analysis mapping influence, impact, concerns and engagement actions
  • Change impact assessment across roles, processes, controls and reporting
  • Training needs analysis by role, transaction, process and proficiency level
  • Role-based learning curriculum for end users, approvers and support teams
  • Super-user network design for local support and feedback collection
  • Communications plan aligned to milestones, decisions, readiness and deployment dates

Participants can prepare a cutover plan with readiness checks, ownership and contingency actions.

  • Cutover runbook sequencing technical, data, business and communications activities
  • Critical-path analysis identifying dependencies, timings, owners and decision points
  • Go-live readiness assessment covering data, defects, training, controls and support
  • Business continuity arrangements for operational interruptions and fallback decisions
  • Command-centre structure for cutover coordination, escalation and status reporting
  • Go-no-go criteria approved by business, technology and programme leadership

Participants can establish post-go-live support arrangements and transition ownership to operational teams.

  • Hypercare model defining duration, staffing, service levels and escalation routes
  • Incident classification separating user error, defect, data issue and access request
  • Knowledge transfer plan for support teams, super users and process owners
  • Service management handover covering requests, incidents, changes and problems
  • Operational dashboards tracking transaction failures, backlog, response and resolution
  • Post-implementation review assessing benefits, lessons, defects and improvement actions

Participants can define reporting requirements and performance measures for SAP ERP operations.

  • Reporting catalogue defining audience, metric, source, frequency and ownership
  • KPI design for cycle time, backlog, accuracy, compliance and cost
  • Financial reporting controls for chart-of-accounts, periods and reconciliation
  • Operational dashboards combining SAP transaction data with process performance measures
  • Report rationalisation removing duplicate, manual and low-value information outputs
  • Data lineage documentation from source transaction through report calculation

Participants can govern changes after deployment while protecting process stability and compliance.

  • SAP clean-core principles for extensions, custom code and integration choices
  • Change control process assessing scope, risk, testing and approval requirements
  • Release calendar coordinating SAP updates, business freezes and regression testing
  • Backlog governance for enhancement requests, technical debt and process improvements
  • Root-cause analysis using five whys and cause-and-effect diagrams
  • Benefits tracking against baseline measures, targets and accountable owners

Participants can assess implementation health and apply quality controls throughout delivery.

  • Implementation health checks reviewing scope, schedule, quality, risk and stakeholder alignment
  • Risk register scoring probability, impact, proximity, owner and treatment action
  • Quality assurance reviews testing deliverable completeness, traceability and approval evidence
  • Independent verification criteria for critical controls, migration and deployment readiness
  • Earned value indicators for schedule performance and cost performance monitoring
  • Lessons-learned register converting delivery findings into preventive actions

Participants can build, review and present a complete SAP ERP implementation blueprint for a defined business scenario.

  • Implementation blueprint integrating scope, process design, data, integration and controls
  • SAP Activate delivery plan with milestones, workstreams, dependencies and stage gates
  • Fit-gap decisions supported by requirements traceability and design records
  • Migration, testing, cutover and hypercare plans aligned to deployment milestones
  • Governance pack containing RACI matrix, RAID log and escalation model
  • Executive presentation defending delivery choices, risks, controls and expected benefits

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. SAP Activate implementation plan
  2. Fit-gap register template
  3. Master-data governance model
  4. Data migration and reconciliation plan
  5. Risk-based test strategy
  6. Cutover and hypercare runbook

Who should attend

  • ERP Project Managers — need to control scope, dependencies, risks and delivery decisions
  • SAP Functional Consultants — need to convert business requirements into fit-gap and configuration designs
  • Business Process Owners — need to standardise processes and approve SAP design decisions
  • Business Analysts — need to document requirements, process flows and acceptance criteria
  • Data Migration Leads — need to govern master data, conversion objects and reconciliation
  • IT Managers — need to coordinate integrations, security, environments and operational handover

Skills and tools covered

SAP Activate deliveryFit-gap analysisData migration planningERP test managementCutover planningImplementation governance

Tools and standards

SAP Activate, SAP S/4HANA, SAP Cloud ALM, SAP Solution Manager

How the course runs

Training methodology

The course uses short briefings to introduce SAP delivery methods and implementation controls, followed by cases drawn from finance, supply chain and public-service programmes. Participants analyse process requirements, make fit-gap decisions, prepare delivery artefacts and review implementation risks in groups. Simulations cover design authority meetings, test-defect triage, cutover readiness and stakeholder decisions. Instructor feedback focuses on traceability, practical documentation quality and decisions that can be defended to sponsors, auditors and operational teams.

Requirements and prerequisites

Participants should have working familiarity with business processes such as procure-to-pay, order-to-cash, record-to-report or human capital management. Experience supporting an ERP project, business transformation initiative, finance system, supply-chain system or enterprise application is useful. Participants should understand basic project terminology, including scope, requirements, risks and stakeholders. Prior SAP configuration experience is helpful but not required. Programming, ABAP development, BASIS administration and prior SAP certification are not required. The course does not assume access to an SAP system during delivery.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

Participants should understand common business processes and basic project terminology. Previous SAP configuration or certification is helpful but not required; the course explains the implementation decisions that sit around configuration work.

Bring a laptop for reviewing course materials and preparing implementation artefacts. Participants may also bring a current ERP project scenario, process issue or planned implementation scope to use during application planning.

The course is designed for ERP project managers, functional consultants, business analysts, process owners, data leads and IT managers. It is particularly useful for professionals moving from business operations into SAP implementation work.

End-user training focuses on completing transactions, while configuration training concentrates on system settings within a functional area. This course focuses on planning, governing and coordinating the full implementation lifecycle across business, data, testing, integration, security and deployment.

Participants can use the templates and methods to structure a current workstream, clarify process scope, improve a fit-gap register or strengthen test and cutover readiness. The artefacts are designed for adaptation to active SAP ERP or SAP S/4HANA programmes.

The first part establishes implementation foundations, process design, governance, data and integration controls. The second part concentrates on build management, testing, adoption, deployment, operational handover and a final implementation blueprint presentation.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.