Slum Upgrading and Housing Policy Training Course

Duration 5 days 10 modules · 33 contact hours
Level Intermediate Certificate on completion
Who attends Municipal planners, Housing agency managers and others
Fee from USD 1,100 KSh 95,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-LGD-009

Before you join: Participants should have basic familiarity with local government functions, urban development projects, housing programmes, land administration, infrastructure delivery or community development.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Informal settlements present local governments with linked challenges: insecure tenure, inadequate water and sanitation, overcrowding, unsafe structures, inaccessible services, weak municipal revenues and exposure to flooding or eviction. Responses limited to clearance, isolated infrastructure projects or housing supply targets often displace residents, increase costs or fail to address the local land and governance conditions that created the settlement. Public authorities need practical ways to improve living conditions while protecting livelihoods, managing land constraints and working credibly with residents.

This course examines citywide slum upgrading and housing policy through the decisions made by municipalities, metropolitan authorities, housing agencies and their partners. Participants learn to profile settlements, prioritise investments, assess tenure options, structure resident participation, plan service improvements and select appropriate housing delivery instruments. The course also addresses land management, municipal finance, rental housing, relocation safeguards, climate resilience, gender inclusion and monitoring. Participants apply methods such as settlement profiling, stakeholder mapping, Social Tenure Domain Model principles, affordability analysis and results frameworks to realistic public-sector cases.

Teaching combines short instructor briefings with case analysis, facilitated group work, planning simulations and peer review. Cases reflect the operating realities of secondary cities, fast-growing capitals, post-disaster settlements and established urban informal neighbourhoods. Participants leave with a structured Slum Upgrading and Housing Policy Action Pack containing diagnostic, prioritisation, engagement, financing and implementation tools that can be adapted to their jurisdiction.

The course is designed for professionals responsible for local development, housing, planning, land administration, infrastructure, social protection and municipal finance. It is equally useful for programme staff in development partners, NGOs and utilities working with local authorities on settlement improvement.

What you will be able to do

  • Diagnose informal settlements using household deprivation indicators, settlement typologies and spatial evidence
  • Prioritise upgrading investments through transparent multi-criteria assessment and affordability analysis
  • Assess tenure regularisation options using land records, occupancy evidence and Social Tenure Domain Model principles
  • Design resident participation arrangements with stakeholder mapping, grievance channels and accountable decision rights
  • Prepare phased infrastructure and service upgrading plans linked to municipal asset management
  • Compare housing policy instruments for ownership, rental, incremental housing and serviced land delivery
  • Structure implementable upgrading programmes using results frameworks, risk registers and financing plans
  • Produce a jurisdiction-specific slum upgrading and housing policy action plan

Benefits of attending

For you

  • Produce credible settlement upgrading proposals for municipal approval processes
  • Assess eviction, relocation and tenure risks before programme commitments
  • Make clearer recommendations on rental, ownership and incremental housing options
  • Lead resident engagement with documented participation and grievance arrangements
  • Build a practical action plan for a current housing or upgrading assignment

For your organisation

  • Improves targeting of scarce upgrading funds toward highest-priority settlement needs
  • Reduces displacement and project delay through stronger tenure and safeguard planning
  • Connects housing policy choices with municipal land, infrastructure and finance constraints
  • Creates more accountable resident participation and complaint-handling arrangements
  • Strengthens programme monitoring, interdepartmental coordination and donor reporting

Course modules

10 modules over 5 days

Participants can explain how urban informality, local mandates and housing policy choices shape upgrading decisions.

  • Definitions distinguishing slums, informal settlements, squatter areas and deprived neighbourhoods
  • UN-Habitat household deprivation indicators: water, sanitation, space, durability and tenure
  • Settlement typologies based on location, tenure status, density and hazard exposure
  • Urbanisation drivers linking land markets, migration, displacement and household livelihoods
  • Political economy mapping of actors, incentives, rents and decision rights
  • Municipal mandates under decentralisation, subsidiarity and intergovernmental fiscal arrangements

Participants can develop a settlement profile and rank upgrading needs using transparent evidence criteria.

  • Settlement profiling using household surveys, transect walks, aerial imagery and administrative records
  • Baseline indicators covering population, tenure, services, livelihoods, vulnerability and assets
  • Participatory mapping of facilities, hazards, access routes and community infrastructure
  • Multi-criteria analysis weighting public health, safety, poverty, feasibility and urgency
  • Spatial analysis identifying service gaps, flood exposure and connectivity constraints
  • Data quality checks for sampling bias, missing records and contested boundaries
  • Prioritisation matrices distinguishing citywide needs from settlement-specific investment packages

Participants can assess tenure conditions and select proportionate regularisation or occupancy protection measures.

  • Continuum of land rights from occupancy recognition to registered ownership
  • Social Tenure Domain Model concepts for recording social land relationships
  • Parcel, structure and household enumeration methods supporting tenure evidence
  • Regularisation options: occupancy certificates, leases, collective tenure and titles
  • Land readjustment mechanisms for servicing, reblocking and value sharing
  • Safeguards against speculation, distress sales and exclusion after regularisation
  • Legal due diligence covering public land, claims, easements and development controls

Participants can establish participation arrangements that give residents defined roles in upgrading decisions.

  • Stakeholder mapping of residents, landlords, tenants, leaders, utilities and political actors
  • Community development agreements defining roles, contributions, decisions and disclosure commitments
  • Representative structures addressing women, tenants, youth, persons with disabilities and migrants
  • Facilitated needs assessment separating household preferences from public infrastructure priorities
  • Grievance redress mechanisms with intake channels, response times and escalation routes
  • Social accountability tools: public budgets, scorecards, noticeboards and community monitoring
  • Conflict analysis addressing leadership disputes, compensation claims and boundary disagreements

Participants can prepare phased service upgrading concepts suited to dense, occupied settlements.

  • Incremental infrastructure planning for water, sanitation, drainage, roads and solid waste
  • Service-level standards matched to density, topography, affordability and maintenance capacity
  • Reblocking techniques creating access corridors, plots and infrastructure alignments
  • On-site sanitation options assessed through soil conditions, groundwater and emptying access
  • Drainage catchment analysis linking settlement works to downstream municipal systems
  • Asset management plans defining ownership, operations, maintenance and replacement responsibilities
  • Construction sequencing that minimises disruption to homes, businesses and pedestrian access

Participants can compare housing policy instruments against household affordability, land supply and municipal capacity.

  • Housing needs assessment separating backlog, overcrowding, quality deficits and future demand
  • Affordability analysis using household income, housing costs and residual income
  • Incremental housing support through serviced plots, technical assistance and microfinance
  • Rental housing policy addressing tenant protection, landlord incentives and supply constraints
  • Inclusionary housing requirements assessed against land values, viability and enforcement
  • Public land management for affordable housing, relocation sites and social facilities
  • Housing subsidies compared by targeting accuracy, fiscal cost and market effects

Participants can assemble financing and institutional arrangements for a phased upgrading programme.

  • Capital and recurrent cost estimates for settlement infrastructure and housing support
  • Municipal revenue sources: property tax, user charges, transfers and land-based finance
  • Financial planning using multi-year budgets, cash flow forecasts and funding gaps
  • Cost recovery choices for connections, sanitation, waste collection and maintenance
  • Blended financing roles for municipalities, utilities, communities, lenders and development partners
  • Programme management units defining authority, staffing, procurement and reporting lines
  • Interdepartmental coordination protocols for planning, land, finance, works and social services

Participants can determine when relocation is justified and prepare safeguards for affected households.

  • Decision criteria distinguishing in-situ upgrading, partial relocation and full resettlement
  • Avoidance and minimisation hierarchy applied to displacement risks and project design
  • Census and asset inventory methods establishing affected-person eligibility
  • Livelihood restoration planning for traders, home workers, renters and informal businesses
  • Resettlement site assessment covering transport, jobs, schools, services and tenure
  • Compensation frameworks addressing structures, assets, moving costs and transition support
  • Post-relocation monitoring of occupancy, income, service access and grievance outcomes

Participants can incorporate climate, health and equity risks into upgrading priorities and designs.

  • Climate risk screening for floods, heat, landslides, storms and water scarcity
  • Nature-based drainage measures using retention areas, vegetation and permeable surfaces
  • Public health risk assessment covering sanitation, vectors, indoor air and waste
  • Gender analysis of safety, mobility, tenure security and unpaid care burdens
  • Universal design principles for accessible paths, sanitation facilities and public spaces
  • Emergency preparedness plans linking settlement committees, utilities and municipal responders
  • Resilience indicators tracking exposure reduction, service continuity and household recovery

Participants can convert upgrading and housing policy priorities into a monitored implementation plan.

  • Theory of change linking activities, outputs, outcomes and settlement-level impacts
  • Results frameworks with indicators, baselines, targets, sources and reporting frequencies
  • Procurement packaging for surveys, works, supervision, community facilitation and maintenance
  • Risk registers covering land disputes, cost escalation, political interference and climate events
  • Implementation roadmaps sequencing approvals, engagement, design, construction and handover
  • Policy review checklist testing consistency among housing, land, infrastructure and fiscal measures
  • Ninety-day application plan assigning actions, owners, milestones and evidence requirements

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Settlement profiling and prioritisation template
  2. Tenure regularisation options matrix
  3. Community engagement and grievance protocol
  4. Phased upgrading investment plan
  5. Housing affordability and policy instrument model
  6. Slum upgrading implementation action plan

Who should attend

  • Municipal planners — need defensible settlement upgrading priorities and implementation plans
  • Housing agency managers — need policy instruments suited to local affordability and land constraints
  • Local government engineers — need phased service designs coordinated with settlement upgrading
  • Land administration officers — need workable tenure documentation and regularisation pathways
  • Urban development programme managers — need results, budgets and delivery arrangements for upgrading portfolios
  • NGO and development partner staff — need to align support with municipal systems and resident priorities

Skills and tools covered

Settlement diagnosticsTenure regularisationParticipatory planningHousing affordability analysisUpgrading programme designMunicipal housing policy

Tools and standards

UN-Habitat Participatory Slum Upgrading Programme, Social Tenure Domain Model, SDG 11, Land Readjustment

How the course runs

Training methodology

The course uses short technical briefings followed by structured case work on informal settlements, municipal housing decisions and upgrading programmes. Participants work in groups to interpret settlement data, compare tenure and housing options, prepare investment priorities and respond to delivery risks. Simulations examine resident consultation, interdepartmental coordination and relocation decisions. Facilitated discussion draws out differences between city contexts, legal systems and fiscal capacity. Each participant develops application actions and adapts course templates to a live or representative jurisdiction.

Requirements and prerequisites

Participants should have basic familiarity with local government functions, urban development projects, housing programmes, land administration, infrastructure delivery or community development. Experience working with municipal authorities, informal settlements, housing agencies, utilities, NGOs or development partners is useful. Participants should be comfortable reading basic maps, project budgets and policy documents. No prior specialist training in urban planning, engineering, GIS, property valuation, architecture, economics or law is required. The course explains technical concepts before applying them to planning and policy decisions.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

You should understand basic local government, housing, urban development or community programme work. Specialist qualifications in planning, engineering, GIS, architecture or law are not required.

Bring a current settlement, housing policy issue or upgrading programme if you have one. A laptop is useful for working with templates, but course materials are designed to be usable without specialist software.

It suits municipal and housing agency staff, planners, engineers, land officers, programme managers and partner organisations involved in informal settlement improvement. It is particularly relevant to professionals moving from project delivery into citywide policy and programme roles.

This course focuses on occupied informal settlements and the public decisions required to improve them without creating avoidable displacement. It gives equal attention to tenure, participation, infrastructure, housing affordability, finance and implementation arrangements.

Participants can use the diagnostic, prioritisation, tenure, engagement and implementation templates to assess a live settlement or improve an existing programme. The final action plan identifies near-term actions, owners and evidence required for local approval.

The course runs for five instructor-led training days from 08:30 to 16:30, providing about 32.5 contact hours. Time is divided across ten modules, with short briefings, case work, group analysis, simulations and application planning.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.