Urban Governance and Informal Settlement Development Training Course

Participants can assess the legal and institutional basis for municipal informal settlement upgrading.

• Constitutional devolution provisions allocate planning, housing, land and fiscal functions
• Statutory planning instruments: zoning, subdivision control, building codes and regularisation
• Legal pluralism assesses statutory, customary, religious and informal tenure claims
• Due-process requirements for eviction, resettlement, compensation and grievance redress
• Human-rights standards frame adequate housing, participation, non-discrimination and security
• Intergovernmental agreements clarify delegated powers, service responsibilities and reporting
• Drafting a mandate matrix exposes overlaps, omissions and unfunded responsibilities

Participants can establish accountable governance arrangements for multi-stakeholder upgrading programmes.

• Stakeholder mapping identifies residents, landlords, traders, leaders, utilities and developers
• Power-interest analysis tests influence, legitimacy, incentives and likely resistance
• Ward committees and neighbourhood forums connect representative and participatory governance
• Multi-stakeholder steering committees establish terms, decision rights and escalation routes
• Conflict-sensitive facilitation addresses ethnic, gender, tenant and host-community tensions
• Social accountability tools include community scorecards, public hearings and grievance channels
• Anti-corruption controls protect beneficiary selection, permits, procurement and compensation

Participants can specify settlement data systems that support inclusive planning and accountable decisions.

• Settlement enumeration designs household, structure, service and livelihood data collection
• Participatory mapping combines transect walks, sketch maps, GPS and aerial imagery
• Social Tenure Domain Model records relationships between people, land and housing
• Data protection protocols govern consent, access controls, retention and publication
• Vulnerability criteria identify renters, women-headed households, persons with disabilities and migrants
• Service-gap analysis quantifies water, sanitation, drainage, roads and solid waste
• Baseline indicators establish disaggregated measures for monitoring upgrading results

Participants can design inclusive engagement, representation and grievance processes for upgrading decisions.

• Community engagement plans define audiences, messages, channels, timings and feedback loops
• Co-design sessions prioritise infrastructure, public space, livelihoods and tenure options
• Representative selection prevents elite capture and includes tenants and marginalised groups
• Gender-responsive consultations identify safety, care work, sanitation and mobility needs
• Free, prior and informed consent principles guide affected indigenous communities
• Grievance redress mechanisms specify intake, investigation, resolution, appeal and disclosure
• Risk communication explains construction disruption, relocation options and compensation eligibility

Participants can select tenure measures that improve security while limiting displacement and exclusion.

• Tenure continuum distinguishes occupancy, rental, customary, collective and registered rights
• Parcel and occupancy surveys reconcile claims, boundaries, addresses and documentation
• Incremental regularisation sequences enumeration, adjudication, planning approval and documentation
• Land readjustment pools parcels, services sites and shares value gains
• Anti-displacement measures address rent escalation, speculation and post-upgrading sales
• Resettlement action plans apply eligibility, livelihood restoration and monitoring requirements
• Negotiating landlords' roles protects tenants during upgrading and service connections

Participants can prepare phased service and infrastructure plans suited to informal settlement conditions.

• Integrated settlement plans coordinate trunk infrastructure, local networks and public spaces
• Service-level standards match water, sanitation, drainage, access and waste requirements
• Phased infrastructure planning maintains access during construction and seasonal flooding
• Nature-based drainage combines retention, infiltration, vegetation and maintenance responsibilities
• Utility agreements define connection standards, tariffs, metering and asset ownership
• Operation-and-maintenance plans assign budgets, service levels, response times and inspections
• Universal design improves access for older persons and persons with disabilities

Participants can develop financially credible upgrading proposals with appropriate procurement and affordability measures.

• Cost estimates separate surveys, design, works, compensation, maintenance and contingencies
• Municipal capital investment plans rank projects against fiscal ceilings and benefits
• Land value capture options assess betterment charges, development rights and fees
• Community contributions distinguish cash, labour, materials and decision-making safeguards
• Procurement packaging balances local contractor access, quality assurance and competition
• Results-based financing links disbursements to verified connections, tenure and service outputs
• Financial viability tests tariffs, subsidies, lifecycle costs and affordability thresholds

Participants can integrate climate, environmental and social safeguards into upgrading programme design.

• Climate-risk screening assesses flood, heat, landslide, fire and disease exposure
• Participatory risk mapping identifies evacuation routes, safe areas and vulnerable households
• Disaster risk reduction integrates early warning, drainage maintenance and contingency plans
• Environmental and social screening identifies impacts, mitigations, disclosure and supervision
• Safeguard instruments manage involuntary resettlement, labour risks and community health
• Climate adaptation options compare raised floors, cool roofs and floodable spaces
• Emergency service continuity plans protect water, sanitation, access and communications

Participants can monitor upgrading results and prepare a practical implementation plan for their setting.

• Programme theory of change connects inputs, outputs, outcomes and longer-term impacts
• Results frameworks define indicators, baselines, targets, sources and reporting frequency
• Disaggregated monitoring tracks benefits by gender, tenure status, disability and income
• GIS dashboards present works progress, service coverage, complaints and budget performance
• Independent verification checks completion quality, beneficiary records and safeguard compliance
• Adaptive management uses review findings to revise sequencing, budgets and responsibilities
• Personal application plans specify priority settlement, stakeholders, milestones and first actions