Training Cycle Management Training Course

Duration 5 days 10 modules · 33 contact hours
Level Intermediate Certificate on completion
Who attends Learning and Development Officers, Training Managers and others
Fee from USD 1,100 KSh 95,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-LD-283

Before you join: Participants should have basic experience of coordinating, delivering, commissioning or supporting workplace training.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Training programmes frequently start with a course request rather than evidence of a performance need. This can produce content that is well received but fails to improve service quality, compliance, sales performance, operational accuracy or manager capability. Training Cycle Management provides a disciplined process for identifying genuine skill gaps, designing relevant learning, delivering consistently, measuring results and improving future interventions. It helps L&D professionals make defensible decisions about where training is appropriate and where process, systems, incentives or management action are needed instead.

Participants work through the full training cycle, from business alignment and training needs analysis to curriculum design, facilitation, assessment, evaluation and transfer to the workplace. They use ADDIE, Bloom's taxonomy, Kirkpatrick's Four Levels, Phillips ROI methodology, RACI, competency mapping, assessment blueprints and performance-support design. The course addresses classroom, virtual and blended learning, with attention to adult learning principles, accessibility, learning data, quality assurance and stakeholder governance.

Teaching combines focused briefings with sector-based cases, group analysis, design work, facilitation simulations and structured peer feedback. Participants apply each stage of the cycle to a realistic workplace training requirement, such as improving branch-service standards, strengthening procurement controls, reducing operational errors or preparing managers for policy implementation. They leave with a completed Training Cycle Management Toolkit containing reusable templates for needs analysis, programme design, assessment, evaluation and workplace transfer.

The course suits HR and L&D professionals who already coordinate learning activity and need a more systematic way to plan, commission, deliver and evaluate training. It is also relevant to subject-matter experts, internal facilitators and managers with responsibility for staff development or mandatory learning programmes.

What you will be able to do

  • Diagnose performance gaps using training needs analysis, competency mapping and root-cause analysis
  • Define measurable learning objectives using Bloom's taxonomy and performance standards
  • Design aligned learning programmes using ADDIE, curriculum maps and modality-selection criteria
  • Create session plans, facilitator guides and participant materials for adult learners
  • Select assessment methods and develop assessment blueprints, rubrics and scoring criteria
  • Facilitate classroom and virtual learning using structured questioning and feedback techniques
  • Evaluate training outcomes using Kirkpatrick's Four Levels and Phillips ROI methodology
  • Produce a workplace transfer and continuous-improvement plan for a training intervention

Benefits of attending

For you

  • Make evidence-based recommendations on whether training is the correct response
  • Produce learning objectives that can be assessed and measured
  • Build credible programme designs for classroom, virtual and blended delivery
  • Evaluate training beyond satisfaction scores using behavioural and business evidence
  • Present training proposals with clearer costs, risks, measures and stakeholder responsibilities

For your organisation

  • Reduces spend on courses that do not address the root cause
  • Improves consistency of training design across teams, locations and suppliers
  • Strengthens audit trails for mandatory, compliance and technical training
  • Provides clearer evidence of learning transfer and business contribution
  • Creates reusable templates that shorten future programme-development cycles

Course modules

10 modules over 5 days

Participants can structure a governed training cycle that links learning activity to business priorities.

  • Training cycle stages from business request through evaluation and improvement
  • Stakeholder roles defined through RACI for sponsors, managers, learners and facilitators
  • Training governance decisions covering approval, budget, quality and escalation routes
  • Business cases linked to operational risks, performance gaps and strategic priorities
  • ISO 10015 principles for managing competence development and training quality
  • Training portfolio segmentation by mandatory, technical, leadership and performance needs

Participants can determine whether training is needed and prioritise interventions using evidence.

  • Performance gap analysis separating knowledge, skill, motivation, process and resource causes
  • SMART performance objectives derived from role standards and business measures
  • Interviews, observation, document review and surveys used for needs evidence
  • Competency mapping against job profiles, proficiency levels and critical tasks
  • Root-cause analysis using five whys and fishbone diagrams before training decisions
  • Prioritisation matrix weighting risk, audience size, business value and feasibility

Participants can profile target learners and analyse the tasks training must support.

  • Persona profiles capturing prior knowledge, language, context, access and constraints
  • Audience segmentation by role, location, experience, learning preference and risk exposure
  • Task analysis breaks critical work into conditions, steps, standards and errors
  • Learning barriers identified through accessibility, workload, technology and manager support reviews
  • Data privacy and confidentiality considerations when collecting learner and performance information
  • Baseline measures established before intervention design and delivery scheduling

Participants can design learning interventions that align needs, objectives, methods and evidence.

  • ADDIE design decisions connecting needs evidence, objectives, methods and evaluation
  • Bloom's taxonomy used to write observable cognitive, practical and behavioural objectives
  • Learning objectives specify audience, behaviour, condition and performance standard
  • Content sequencing moves from prerequisite knowledge to realistic task performance
  • Modality selection compares classroom, virtual, self-paced, coaching and workplace learning
  • 70:20:10 planning combines formal learning, social learning and work assignments

Participants can build structured curricula and session plans for effective learning delivery.

  • Curriculum maps align modules, objectives, activities, assessments, materials and timings
  • Session plans allocate explanation, demonstration, guided practice, feedback and reflection
  • Constructive alignment matches objectives, learning methods and assessment evidence
  • Instructional strategies selected for procedural, conceptual, interpersonal and compliance learning
  • Case scenarios built from authentic decisions, data, constraints and consequences
  • Facilitator guides distinguish instructions, timings, materials, questions and debrief points

Participants can create accessible learning materials and apply quality controls before delivery.

  • Adult learning principles address relevance, autonomy, experience, practice and feedback
  • Universal Design for Learning offers multiple means of engagement and representation
  • Plain-language writing reduces ambiguity in participant guides, job aids and assessments
  • Visual design applies signalling, chunking and cognitive-load management principles
  • Accessibility checks cover readable formats, captions, colour contrast and assistive technology
  • Content validation confirms technical accuracy, policy alignment, version control and ownership

Participants can manage classroom and virtual learning sessions using practical facilitation techniques.

  • Facilitation contracts establish objectives, participation expectations, confidentiality and psychological safety
  • Questioning techniques use funnel, probing, reflective and redirecting question types
  • Demonstration-practice-feedback cycles build skill confidence under realistic task conditions
  • Virtual classroom protocols manage chat, polls, breakout rooms and attention
  • Managing difficult behaviours through boundary setting, reframing and evidence-based dialogue
  • Contingency plans address late arrivals, technology failures, time pressure and uneven participation

Participants can design valid assessment methods that demonstrate achievement of learning objectives.

  • Assessment blueprint maps objectives to methods, evidence, scoring and pass criteria
  • Knowledge checks use multiple-choice items with plausible distractors and unambiguous stems
  • Performance assessments define observable criteria, conditions, tolerances and assessor guidance
  • Rubrics distinguish novice, competent and advanced performance using behavioural descriptors
  • Reliability checks compare assessor judgements and resolve inconsistent scoring
  • Assessment integrity controls identity, security, retakes, records and feedback

Participants can evaluate learning interventions using credible evidence of learning, transfer and results.

  • Kirkpatrick's four levels distinguish reaction, learning, behaviour and results evidence
  • Evaluation questions link intended benefits, stakeholders, indicators, sources and timing
  • Pre- and post-training measures test change against defined baseline data
  • Sampling plans balance confidence, cost, response burden and decision usefulness
  • Phillips ROI methodology separates benefits, converts value and calculates return
  • Evaluation dashboards report participation, completion, learning, transfer and business indicators

Participants can plan workplace application, manager support and evidence-led programme improvement.

  • Transfer plans specify workplace assignments, manager conversations, resources and review dates
  • Manager briefings prepare supervisors to reinforce new behaviours and remove barriers
  • Performance support tools convert training content into checklists, guides and prompts
  • Learning analytics review attendance, completion, assessment, feedback and application data
  • Continuous-improvement cycles prioritise revisions using evidence, ownership and release controls
  • Individual application plan commits actions, measures, stakeholders and follow-up dates

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Training needs analysis template
  2. Competency and task-analysis model
  3. Learning programme design canvas
  4. Session plan and facilitator-guide template
  5. Assessment blueprint and scoring-rubric pack
  6. Training evaluation and transfer plan

Who should attend

  • Learning and Development Officers — need a repeatable method for planning and evaluating programmes
  • Training Managers — need to govern training portfolios, suppliers, budgets and quality standards
  • HR Business Partners — need to connect people-development requests to business performance evidence
  • Internal Trainers — need stronger design, facilitation and assessment methods
  • Subject-Matter Experts — need to convert technical knowledge into structured learning programmes
  • Line Managers — need to reinforce learning and measure workplace application

Skills and tools covered

Training needs analysisLearning programme designFacilitation planningAssessment designTraining evaluationWorkplace transfer

Tools and standards

ADDIE, Bloom's Taxonomy, Kirkpatrick's Four Levels, Phillips ROI Methodology

How the course runs

Training methodology

The course uses short instructor briefings followed by case analysis, group design work, simulations and structured peer review. Participants examine realistic training requests, identify underlying performance issues, build programme components and test evaluation decisions. Facilitation simulations develop questioning, feedback and difficult-participant management. Cases can be adapted for public services, banking, NGOs, industrial operations or corporate functions. Each participant develops an application plan for a current or planned training intervention, with instructor feedback on assumptions, measures and implementation risks.

Requirements and prerequisites

Participants should have basic experience of coordinating, delivering, commissioning or supporting workplace training. Familiarity with their organisation's learning processes, job roles and performance measures will help participants apply the methods quickly. They should be comfortable reviewing documents, discussing operational problems and completing structured templates. Prior instructional-design qualifications, facilitation certification, statistical analysis skills and experience with learning-management systems are not required. The course explains each framework before participants use it.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

You should have some experience of coordinating, delivering, commissioning or supporting workplace learning. No formal instructional-design qualification or advanced evaluation experience is required.

Bring a current or planned training requirement, such as a course brief, performance issue, policy change or mandatory-learning need. You may also bring existing programme materials if your organisation permits sharing them.

It is designed for L&D staff, HR business partners, training managers, internal facilitators and subject-matter experts. Line managers responsible for developing staff will also benefit from the workplace-transfer and evaluation content.

Facilitation skills are one part of this course, but the main focus is managing the full training cycle. Participants also address needs analysis, learning design, assessment, evaluation, governance and post-course workplace application.

The templates can be applied to a new programme, a redesign of existing training or a review of supplier-delivered learning. The application plan identifies the first actions, stakeholders, measures and review dates for your own requirement.

Each day runs from 08:30 to 16:30 and provides about 6.5 contact hours. The five days move from training needs and design through delivery, assessment, evaluation and workplace transfer, using linked cases and practical planning work.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.