Urban Infrastructure Management Training Course

Duration 10 days 17 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends Municipal infrastructure managers, PPP unit staff and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-PIF-022

Before you join: Participants should have basic familiarity with public-sector budgeting, infrastructure projects, urban services or capital-programme management.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Cities must maintain existing networks while extending water, sanitation, transport, drainage, energy, waste and public-space services to growing populations. Managers face constrained capital budgets, uncertain demand, ageing assets, fragmented mandates and public scrutiny over tariffs, service quality and project delays. Poorly prepared projects can create unaffordable commitments, weak service outcomes or assets that cannot be maintained after commissioning.

This course develops the management and finance skills needed to plan, prioritise, procure and govern urban infrastructure programmes. Participants assess service needs, prepare asset and investment plans, apply life-cycle costing, evaluate affordability, structure public-private partnership (PPP) options and monitor delivery performance. The course covers project preparation, demand assessment, financial modelling, risk allocation, procurement strategy, contract management, stakeholder engagement, climate resilience and municipal governance. Participants learn to connect technical choices with fiscal capacity, social outcomes and long-term operations.

Teaching combines short instructor briefings with municipal, utility and transport cases, group analysis, financial-model reviews, procurement simulations and structured application planning. Participants progressively develop a practical urban infrastructure management package using a realistic city case or their own work context. They leave with reusable planning, appraisal, risk, procurement and performance-management materials that can support internal investment decisions, project preparation and discussions with lenders, private partners and oversight bodies.

The course suits public officials, utility managers, infrastructure planners, project sponsors and advisers responsible for urban services or capital programmes. It is particularly useful where an organisation is considering PPP delivery, strengthening an asset-management function, preparing a municipal investment pipeline or improving control over existing infrastructure contracts.

What you will be able to do

  • Assess urban infrastructure service gaps using demand, condition and performance data
  • Prepare a prioritised capital investment plan using multi-criteria analysis
  • Apply life-cycle costing and affordability analysis to infrastructure options
  • Construct a project financial model with cash flows, debt and viability-gap support
  • Allocate PPP risks using a structured risk matrix and contractual responses
  • Select procurement and PPP structures suited to project economics and public objectives
  • Design contract-management dashboards using service levels, KPIs and payment mechanisms
  • Present a complete urban infrastructure project preparation package for approval

Benefits of attending

For you

  • Stronger ability to challenge weak infrastructure proposals before approval
  • Practical methods for translating service problems into investment priorities
  • Confidence reviewing PPP financial, risk and affordability assumptions
  • Reusable materials for managing municipal infrastructure portfolios and contracts
  • Clearer communication with engineers, financiers, legal advisers and private operators

For your organisation

  • Better prioritised capital spending linked to documented service needs
  • Earlier identification of unaffordable fiscal commitments and contingent liabilities
  • More credible PPP project preparation before market engagement
  • Improved oversight of service levels, payment deductions and contractor performance
  • Stronger coordination between planning, finance, procurement and operational departments

Course modules

17 modules over 10 days

Participants can define urban infrastructure problems using service, asset, demand and stakeholder evidence.

  • Urban service outcomes translated into infrastructure demand and performance requirements
  • Systems mapping of land use, networks, institutions, and user groups
  • Service-level indicators for water, mobility, drainage, waste, and public space
  • Baseline data registers separating assets, condition, capacity, and demand
  • Equity analysis using disaggregated access, affordability, safety, and reliability data
  • Problem statements framed through root-cause analysis and stakeholder evidence

Participants can forecast infrastructure demand and identify capacity constraints under alternative growth scenarios.

  • Population, employment, and land-use scenarios driving infrastructure demand forecasts
  • Peak-demand analysis for water, roads, transit, drainage, and solid waste
  • GIS-based catchment mapping for service areas and infrastructure coverage
  • Capacity gap calculations comparing projected demand with available supply
  • Scenario testing for informal settlement growth and climate-related disruption
  • Demand-management options including metering, pricing, reuse, and travel-demand measures

Participants can prepare asset-management priorities based on condition, criticality, risk and whole-life cost.

  • ISO 55000 asset-management principles applied to municipal infrastructure portfolios
  • Asset hierarchies, registers, and ownership records for public infrastructure
  • Condition assessment scales linked to deterioration curves and renewal timing
  • Criticality ranking using consequence, likelihood, and service interruption criteria
  • Life-cycle plans covering inspection, maintenance, rehabilitation, replacement, and disposal
  • Maintenance backlogs quantified through asset condition and intervention cost data

Participants can rank infrastructure investments using transparent economic, social, financial and delivery criteria.

  • Capital investment plans aligned with service targets and municipal development strategies
  • Multi-criteria analysis weighting economic, social, environmental, and implementation factors
  • Project screening criteria distinguishing urgent repairs from expansion investments
  • Options appraisal comparing demand management, rehabilitation, and new construction
  • Portfolio sequencing based on dependencies, permitting, funding, and delivery readiness
  • Investment pipeline registers recording costs, benefits, risks, and decision status

Participants can assemble a proportionate feasibility package for an urban infrastructure project.

  • Pre-feasibility studies defining scope, alternatives, costs, benefits, and constraints
  • Technical due diligence covering site conditions, utilities, standards, and constructability
  • Environmental and social screening using impact pathways and mitigation measures
  • Stakeholder mapping identifying affected communities, agencies, operators, and landowners
  • Project preparation plans assigning studies, approvals, responsibilities, and decision gates
  • Readiness assessments testing land, permits, designs, data, funding, and governance

Participants can evaluate project value using economic appraisal, distributional effects and public-service outcomes.

  • Cost-benefit analysis identifying economic costs, benefits, externalities, and residual value
  • Economic pricing adjustments for taxes, transfers, subsidies, and market distortions
  • Value of time calculations for urban transport and access improvements
  • Health and environmental benefits estimated from sanitation, drainage, and waste interventions
  • Distributional analysis identifying who receives benefits and who bears costs
  • Sensitivity analysis testing demand, costs, delays, and benefit assumptions

Participants can assess funding options and fiscal capacity for an urban infrastructure investment programme.

  • Funding sources distinguished from financing instruments and repayment obligations
  • Municipal revenue analysis covering taxes, user charges, transfers, and land-value capture
  • Operating budget impacts from staffing, energy, maintenance, and service contracts
  • Debt-service capacity assessed through forecast revenues, expenditures, and borrowing limits
  • Fiscal commitments registers for guarantees, subsidies, termination payments, and availability payments
  • Capital financing plans combining grants, debt, equity, tariffs, and developer contributions

Participants can build and interpret a basic project financial model for funding and PPP decisions.

  • Model architecture linking assumptions, construction costs, operations, financing, and outputs
  • Cash-flow forecasts separating capital expenditure, operating costs, revenues, and taxes
  • Debt schedules calculating interest, principal repayment, debt-service coverage, and reserve accounts
  • Financial returns measured through project IRR, equity IRR, and net present value
  • Viability-gap funding calculated from affordability constraints and required investor returns
  • Scenario analysis testing cost overruns, delays, demand shortfalls, and tariff changes

Participants can determine whether PPP delivery is suitable and identify an appropriate partnership structure.

  • PPP suitability tests comparing public delivery, outsourcing, concessions, and availability-payment models
  • Contract structures including management contracts, leases, BOTs, DBFOMs, and joint ventures
  • Revenue-risk implications of user-pay, hybrid, and public-payment arrangements
  • Value-for-money analysis comparing whole-life public and PPP delivery costs
  • Bankability conditions covering revenue certainty, risk allocation, security, and lender protections
  • PPP screening reports documenting rationale, affordability, market interest, and safeguards

Participants can allocate major project risks to the party best able to manage them.

  • Risk registers identifying probability, impact, mitigation, ownership, and residual exposure
  • Construction risk allocated through design responsibility, price basis, and completion guarantees
  • Demand risk assessed through forecast uncertainty, tariff policy, and competing services
  • Force majeure clauses distinguishing political, natural, and insurable events
  • Change-in-law provisions addressing cost, revenue, and service-delivery consequences
  • Termination payment formulas reflecting default, lender step-in, and asset handback

Participants can prepare a procurement strategy that attracts capable bidders and protects public value.

  • Procurement routes selected by project complexity, risk profile, and market capability
  • Market sounding plans testing bidder appetite, financing capacity, and contract concerns
  • Prequalification criteria assessing technical experience, financial capacity, and integrity
  • Request-for-proposals documents specifying outputs, payment terms, risks, and evaluation rules
  • Bid evaluation matrices separating technical quality, price, finance, and social commitments
  • Negotiation protocols preserving competition, governance records, and approval discipline

Participants can establish governance, monitoring and escalation arrangements for operational infrastructure contracts.

  • Contract-management plans defining roles, approvals, reporting cycles, and decision rights
  • Service-level agreements linking output standards to inspection and verification methods
  • Key performance indicators covering availability, quality, response times, and safety
  • Payment mechanisms calculating unitary charges, indexation, deductions, and bonuses
  • Variation-control procedures documenting scope, cost, time, and approval consequences
  • Dispute-resolution ladders using negotiation, adjudication, mediation, and arbitration

Participants can incorporate climate resilience and environmental performance requirements into investment decisions.

  • Climate risk screening for heat, flooding, drought, storms, and sea-level rise
  • Resilience measures assessed through redundancy, recoverability, adaptability, and emergency capacity
  • Nature-based solutions compared with engineered alternatives using life-cycle performance criteria
  • Greenhouse-gas inventories covering construction materials, energy use, and transport operations
  • Environmental management plans assigning mitigation measures, monitoring indicators, and responsibilities
  • Climate adaptation costs incorporated into options appraisal and financial models

Participants can design stakeholder engagement and accountability measures for contested urban infrastructure projects.

  • Stakeholder influence-interest matrices identifying engagement priorities and communication approaches
  • Consultation plans addressing affected households, businesses, vulnerable groups, and civil society
  • Grievance mechanisms defining intake channels, response times, escalation, and reporting
  • Gender-responsive design considerations for safety, access, sanitation, and mobility
  • Resettlement and livelihood risks identified before site acquisition and construction
  • Public disclosure packs presenting costs, benefits, service commitments, and safeguards

Participants can establish governance arrangements that align urban infrastructure decisions, oversight and accountability.

  • Institutional mapping clarifying policy, ownership, regulation, delivery, and operating responsibilities
  • RACI matrices assigning accountabilities across municipal departments and external agencies
  • Project steering committees structured around approvals, escalation thresholds, and reporting
  • Regulatory frameworks governing tariffs, service standards, competition, and consumer protection
  • Anti-corruption controls covering procurement records, conflict declarations, and audit trails
  • Intergovernmental coordination agreements for metropolitan networks and shared-service infrastructure

Participants can monitor infrastructure portfolios using operational, financial, social and delivery indicators.

  • Balanced scorecards connecting service outcomes, asset health, finances, and delivery milestones
  • Portfolio dashboards tracking costs, schedules, risks, benefits, and decision status
  • Benefits-realisation plans assigning baseline measures, owners, targets, and review dates
  • Independent verification procedures validating outputs, performance data, and payment claims
  • Post-implementation reviews capturing lessons on design, procurement, operations, and governance
  • Corrective-action logs linking underperformance to accountable owners and completion dates

Participants can build, review and present a complete urban infrastructure project preparation and management package.

  • Service problem definition supported by demand, condition, and stakeholder evidence
  • Investment option appraisal combining economic value, affordability, and delivery feasibility
  • Project financial model presenting funding sources, cash flows, and fiscal commitments
  • PPP or procurement recommendation supported by risk allocation and market analysis
  • Implementation plan covering governance, milestones, approvals, safeguards, and communications
  • Performance dashboard specifying service levels, payment measures, risks, and review cycles

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Urban infrastructure investment pipeline template
  2. Asset criticality and maintenance prioritisation model
  3. Project financial model and affordability worksheet
  4. PPP risk allocation matrix
  5. Procurement strategy and bid evaluation template
  6. Contract performance dashboard

Who should attend

  • Municipal infrastructure managers — responsible for planning, delivering and maintaining urban service assets
  • PPP unit staff — preparing, assessing or supervising partnership transactions
  • Utility managers — linking asset investment decisions to service performance and tariffs
  • Urban planners — aligning land-use growth with infrastructure capacity and capital programmes
  • Project managers — managing preparation, procurement and delivery of infrastructure projects
  • Public finance officers — assessing fiscal commitments, affordability and project funding options

Skills and tools covered

Infrastructure investment planningPPP financial analysisAsset lifecycle managementProcurement strategyContract performance managementMunicipal fiscal assessment

Tools and standards

ISO 55000, ISO 31000, RACI matrix, Cost-benefit analysis

How the course runs

Training methodology

The course uses short briefings to introduce methods, followed by city, utility and transport cases that require participants to interpret data and make decisions. Group work applies investment prioritisation, life-cycle costing, risk allocation, financial appraisal and procurement tools to realistic urban projects. Simulations examine negotiations between public authorities, lenders and private operators. Participants build their own project materials in stages, receive instructor feedback and use application planning to identify actions for their current portfolio, programme or proposed transaction.

Requirements and prerequisites

Participants should have basic familiarity with public-sector budgeting, infrastructure projects, urban services or capital-programme management. Experience working for a municipality, utility, ministry, regulator, development organisation, engineering firm or project advisory team is useful. Participants should be comfortable reading budgets, project documents and basic financial tables. Prior PPP transaction experience is not required. Advanced accounting, engineering design, econometrics and financial-modelling expertise are not required; the course explains the calculations and decision tools used for management purposes.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

Participants need familiarity with public budgets, infrastructure projects or urban service delivery. PPP transaction experience, advanced engineering knowledge and advanced financial modelling are not required.

Participants should bring a laptop for reviewing templates and working with project data. Useful materials include a current project concept note, capital plan, asset register or contract, where organisational rules permit.

The course is designed for municipal officials, utility managers, PPP staff, planners, project managers and public finance officers. It also suits advisers supporting public infrastructure programmes.

This course starts with urban service systems, asset management and capital planning before addressing finance and PPPs. It focuses on the public authority's full management role, including operations, governance and contract performance.

Participants can use the investment pipeline, risk matrix, affordability worksheet and performance dashboard on active projects. The tools are designed for internal reviews, project preparation and contract-management meetings.

The first week builds the foundations of service analysis, asset planning, appraisal and finance. The second week addresses PPP structures, procurement, contracts, resilience, governance and a final capstone presentation; each training day runs from 08:30 to 16:30 with about 6.5 contact hours.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.