Course overview
Healthcare facilities cannot provide safe care when water is intermittent, toilets are unusable, hand hygiene stations lack soap or waste is handled without segregation and treatment controls. These failures increase healthcare-associated infection risks, interrupt clinical services, expose patients and workers to preventable harm, and undermine public trust. Facility managers must balance immediate service failures with longer-term infrastructure, maintenance, financing and governance requirements.
This course develops the practical skills needed to assess, improve and manage water, sanitation and hygiene services in hospitals, clinics, maternity units and primary healthcare centres. Participants use WHO WASH FIT, JMP service ladders, water safety planning principles and WHO infection prevention and control guidance to assess facilities, identify hazards and prioritise corrective action. Coverage includes water supply and quality, sanitation, hand hygiene, environmental cleaning, healthcare waste, maintenance systems, outbreak preparedness, budgeting and performance monitoring.
Teaching combines focused instructor briefings with healthcare facility cases, group analysis, risk-based decision simulations and structured planning sessions. Participants work with realistic evidence such as water test results, service maps, maintenance records, waste audits and WASH assessment findings. Each participant leaves with a facility WASH improvement package containing a scored assessment, risk register, prioritised action plan, monitoring indicators and an implementation plan suited to their workplace.
The course is suited to personnel responsible for facility operations, quality of care, infection prevention, public health programming, engineering, healthcare waste and humanitarian health services. It is delivered over five instructor-led days in classrooms in 50+ cities or live online. Participants receive a certificate of completion.
