Course overview
WASH programmes depend on timely, credible information to identify needs, target services, monitor coverage and report results to donors, clusters and government counterparts. Yet field teams often work with fragmented partner data, inconsistent indicators, paper-based records, duplicate locations and reporting deadlines that leave little time for analysis. Weak information management can result in missed priority populations, overstated coverage, poor coordination and decisions based on incomplete evidence.
This course equips participants to design and operate practical WASH information management systems for humanitarian response, recovery and development programmes. Participants work through the information cycle: defining information requirements, designing assessments, building digital data-collection forms, setting indicator reference sheets, cleaning datasets, analysing coverage and service functionality, mapping locations, producing dashboards and preparing decision-focused reports. The course uses recognised approaches including WASH Cluster coordination products, Joint Monitoring Programme service ladders, Humanitarian Data Exchange conventions, HXL tagging and responsible data practices.
Teaching combines short technical briefings with realistic cases from emergency settlements, rural water schemes, urban sanitation programmes and cholera response operations. Participants apply methods to a continuing WASH response scenario, progressively building an information management package rather than studying disconnected tools. They leave with reusable templates for data collection, indicator management, data-quality review, analysis, mapping and reporting, plus a completed WASH information management plan tailored to a realistic operational context.
The course is suited to WASH officers, programme managers, monitoring and evaluation staff, information management officers, cluster partners and government personnel who need to turn field data into credible operational decisions. It is delivered over 10 instructor-led days, classroom-based in 50+ cities or live online. Each training day runs from 08:30 to 16:30 and provides approximately 6.5 contact hours. Participants receive a certificate of completion.