AI Leadership and Innovation Training Course

Duration 5 days 10 modules · 33 contact hours
Level Intermediate Certificate on completion
Who attends Business Unit Leaders, Innovation and Transformation Managers and others
Fee from USD 1,100 KSh 95,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-LD-285

Before you join: Participants should have experience leading teams, projects, operations, transformation work or business improvement initiatives.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

AI can improve decisions, service delivery, operational reliability and innovation speed, but poorly chosen initiatives consume scarce data, technology and management attention. Leaders must distinguish a useful AI application from a persuasive demonstration, set accountable decision rights, and protect customers, employees and public trust. They also need to guide teams through changed work, uncertainty about outputs, vendor claims and questions of fairness, privacy and control. This course addresses the management work required to turn AI ambition into governed business results.

Participants learn to identify and prioritise AI opportunities, build an AI initiative portfolio, assess data and delivery readiness, and create a credible investment case. The course covers leadership responsibilities for generative AI, predictive models and automated decision systems; AI governance and risk controls; workforce redesign; innovation experiments; adoption planning; and performance measurement. Participants apply NIST AI RMF, ISO/IEC 42001 concepts, RACI, ADKAR and benefits-realisation methods to realistic leadership decisions.

Teaching combines focused instructor briefings with cases, group analysis, decision simulations and structured application planning. Cases reflect common challenges in banking, government, NGOs and large organisations, including customer-service assistants, fraud detection, workforce support, knowledge management and operational automation. Participants leave with an AI initiative charter, prioritised use-case portfolio, governance risk register, stakeholder adoption plan and 90-day leadership action plan.

The course is suited to managers and leaders responsible for business performance, innovation, transformation, operations, risk or people leadership. It is designed for decision makers who need to lead AI-enabled change without becoming data scientists or machine-learning engineers.

What you will be able to do

  • Frame AI opportunities using value-chain analysis, Jobs-to-be-Done and measurable business outcomes
  • Prioritise AI initiatives using value, feasibility, risk, data readiness and adoption criteria
  • Create an AI initiative charter with scope, ownership, assumptions and success measures
  • Apply NIST AI RMF and ISO/IEC 42001 concepts to AI governance decisions
  • Design human oversight, decision rights and escalation controls for AI-enabled workflows
  • Lead role redesign and adoption planning using RACI, skills matrices and ADKAR
  • Evaluate AI experiments using hypotheses, comparison measures and stopping rules
  • Construct a 90-day AI leadership action plan with review points and accountable owners

Benefits of attending

For you

  • Make better AI investment recommendations to senior leaders and governance committees
  • Lead credible conversations with data scientists, technology teams and external suppliers
  • Identify where human judgment must remain accountable in AI-enabled decisions
  • Build a practical leadership plan for an active AI initiative
  • Strengthen readiness for digital transformation, innovation and governance leadership roles

For your organisation

  • Improves selection of AI initiatives with clear value, ownership and measurable outcomes
  • Reduces avoidable AI risk through defined controls, oversight and escalation routes
  • Speeds adoption by addressing workflow changes, skills gaps and stakeholder concerns
  • Creates stronger alignment between business sponsors, technology teams and risk functions
  • Establishes repeatable methods for monitoring benefits, model performance and scale decisions

Course modules

10 modules over 5 days

Participants can distinguish AI opportunity types and frame business problems suitable for AI-enabled improvement.

  • AI capability map distinguishing predictive, generative, agentic and optimisation systems
  • Value-chain analysis identifies decision points suitable for AI augmentation
  • Jobs-to-be-Done interviews reveal unmet user and employee needs
  • Problem framing separates automation opportunities from transformation hypotheses
  • AI literacy separates model capability, limitation, confidence and accountability
  • Use-case inventory records owners, users, benefits, constraints and dependencies

Participants can prioritise AI initiatives and build a sequenced portfolio linked to strategic priorities.

  • Ambition-to-value logic links strategic priorities, AI bets and measurable outcomes
  • Three-horizons portfolio balances efficiency, growth and exploratory AI initiatives
  • Prioritisation matrix scores value, feasibility, risk, data readiness and adoption
  • Build-buy-partner decisions assess capability, cost, control and vendor dependence
  • Stage-gate roadmap sequences discovery, pilot, scale and retirement decisions
  • Investment thesis states assumptions, resource needs, benefits and decision criteria

Participants can establish proportionate governance, risk controls and accountability for AI initiatives.

  • NIST AI RMF functions structure Govern, Map, Measure and Manage activities
  • ISO/IEC 42001 controls assign AI management-system responsibilities and evidence
  • Risk register captures harm scenarios, likelihood, impact, owners and controls
  • Human oversight design defines escalation thresholds, review authority and intervention
  • Model documentation records purpose, data, limitations, testing and approvals
  • Third-party due diligence assesses provider security, terms, provenance and monitoring

Participants can identify the data, privacy, security and assurance conditions needed for responsible AI use.

  • Data product thinking assigns owners, quality rules, access and lifecycle decisions
  • Data lineage traces source, transformation, feature use and model outputs
  • Privacy impact assessment identifies personal-data processing risks and safeguards
  • Bias testing compares error rates across relevant user or customer groups
  • Retrieval-augmented generation grounds responses in approved organisational knowledge
  • Prompt injection and data-exfiltration controls protect generative AI workflows

Participants can redesign team roles, accountabilities and management routines for AI-enabled work.

  • Role redesign separates human judgment, AI assistance and automated execution
  • RACI matrix clarifies accountabilities for product, data, risk and operations
  • Psychological safety practices surface errors, doubts and unintended consequences early
  • Skills matrix identifies AI literacy, technical, domain and assurance gaps
  • Managerial coaching uses task decomposition, feedback loops and decision reviews
  • Operating cadence sets forum purpose, decision rights, metrics and escalation

Participants can structure AI innovation experiments that produce evidence before significant investment.

  • Design thinking moves from user evidence to testable AI service concepts
  • Opportunity solution trees connect customer problems, outcomes and AI experiments
  • Hypothesis statements specify users, expected behaviour, measures and assumptions
  • Minimum viable product scope protects learning while limiting operational exposure
  • Experiment design defines comparison groups, success thresholds and stopping rules
  • Service blueprint maps frontstage, backstage, data and model touchpoints

Participants can plan adoption activities that support changed workflows, skills and employee confidence.

  • Stakeholder mapping identifies sponsors, affected groups, blockers and advocates
  • ADKAR planning addresses awareness, desire, knowledge, ability and reinforcement
  • Workflow analysis redesigns handoffs, exceptions, approvals and accountability
  • Communication plan distinguishes business rationale, user guidance and risk boundaries
  • Training needs analysis segments audiences by role, task and exposure
  • Adoption dashboard tracks active use, completion, satisfaction and workarounds

Participants can make and govern AI-related decisions under uncertainty, competing interests and ethical constraints.

  • Decision rights distinguish recommendations, approvals, delegations and autonomous actions
  • Calibrated trust aligns reliance with evidence, uncertainty and task criticality
  • Structured dissent tests AI proposals through red-team challenge and counterevidence
  • Scenario planning examines workforce, customer, regulatory and competitive consequences
  • OECD AI Principles inform stakeholder, fairness, transparency and accountability analysis
  • Ethical decision memo documents stakeholders, trade-offs, rationale and safeguards
  • Conflict-resolution protocol addresses disputes over outputs, ownership and accountability

Participants can measure AI value, monitor performance and make evidence-based scale or stop decisions.

  • Benefits realisation map links outputs, adoption, outcomes and financial value
  • Balanced scorecard measures customer, process, people, risk and innovation results
  • Model performance monitoring tracks quality, drift, latency, cost and incidents
  • Leading indicators reveal adoption barriers before benefits targets are missed
  • Post-implementation review captures lessons, controls gaps and scale decisions
  • Portfolio review reallocates funding using evidence, risk exposure and strategic fit

Participants can prepare a practical, accountable plan for progressing an AI initiative after the course.

  • AI initiative charter defines problem, sponsor, users, scope and intended outcomes
  • 90-day action plan sequences decisions, stakeholders, resources and review points
  • Executive narrative connects evidence, uncertainty, investment and organisational purpose
  • Board briefing structure presents opportunity, controls, accountability and required decisions
  • Peer review tests assumptions, dependencies, risks and implementation readiness
  • Personal leadership commitments specify behaviours, conversations and governance actions

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. AI opportunity and use-case inventory template
  2. AI initiative prioritisation matrix
  3. Responsible AI governance risk register
  4. Human oversight and decision-rights model
  5. AI adoption stakeholder plan
  6. 90-day AI leadership action plan

Who should attend

  • Business Unit Leaders — accountable for selecting AI investments and delivering business results
  • Innovation and Transformation Managers — responsible for moving AI ideas into governed implementation
  • Operations Leaders — redesigning processes, service models and workforce responsibilities
  • Digital and Technology Leaders — aligning business sponsors, delivery teams and AI suppliers
  • Risk, Compliance and Governance Managers — establishing proportionate controls for AI-enabled decisions
  • HR and People Leaders — preparing managers and employees for changed roles and skills

Skills and tools covered

AI opportunity prioritisationResponsible AI governanceInnovation portfolio managementHuman-AI work designChange adoption planningBenefits realisation

Tools and standards

NIST AI Risk Management Framework, ISO/IEC 42001, OECD AI Principles, ADKAR

How the course runs

Training methodology

The course uses short instructor briefings to introduce methods, standards and decision models, followed by case work, group analysis and leadership simulations. Participants assess AI opportunities, compare investment options, respond to governance scenarios and plan adoption for affected teams. Cases address practical issues such as inaccurate outputs, sensitive data, vendor dependence, employee resistance and unclear accountability. Facilitated peer review helps participants test their assumptions and refine a 90-day action plan for their own organisational context.

Requirements and prerequisites

Participants should have experience leading teams, projects, operations, transformation work or business improvement initiatives. They should be comfortable discussing business cases, process performance, stakeholder interests and organisational risk. Familiarity with common AI terms, such as generative AI, machine learning and automation, is helpful but not required. The course does not require coding, statistics, data-science experience, model building or prior use of AI governance standards. Participants will gain most value by bringing a current or planned AI-related business challenge.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

No technical AI background is required. Participants should have experience leading projects, teams, operations, transformation or business improvement work and should be prepared to discuss business decisions.

Participants should bring a current or planned AI-related challenge, such as a service assistant, process automation, knowledge-management tool or analytics initiative. They do not need to bring confidential datasets, source code or vendor contracts.

The course is designed for leaders responsible for business outcomes, innovation, operations, transformation, technology, risk or workforce change. It is particularly useful where leaders must sponsor or govern AI initiatives without building models themselves.

This course focuses on leadership decisions: opportunity selection, governance, team design, adoption, risk and benefits realisation. It does not teach programming, model development, data engineering or statistical modelling.

Participants can use the templates to assess an AI use case, clarify ownership, identify risks and plan stakeholder engagement. The final module converts course methods into a 90-day action plan for a live organisational priority.

The course provides approximately 32.5 contact hours, with training days running from 08:30 to 16:30. Time is divided across ten modules covering AI strategy, governance, data, team leadership, innovation, adoption, measurement and application planning.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.